It was not a big project in the grand scheme of things, but it felt big to me, and I wanted to get…read moreit right. I used Yelp projects and ended up with several responses, which led to five contractors coming out to the house to provide estimates. Ng offered the best price and even though their Yelp history is not the deepest, they presented themselves professionally and the Yelp guarantee added an extra layer of confidence, so that is who we chose. The team arrived exactly when they said they would and got straight to work, and they truly worked, two full days without slowing down even as the short winter daylight made the schedule a little tight. They stayed focused the entire time. My wife and I are very happy with the result. We received exactly what we agreed on and I think they even went a bit beyond. They put up plastic wrap to protect the rest of the space, took all the demolished material with them, and even made the bed in the room when they finished! It was perfection and absolutely worthy of a five star review. These guys were great and they have my full endorsement. [Round number review 100 of 2026 - 4542 in North Carolina - 25290 overall]

This company was referred to me by a good friend of mine. Unfortunately, I do not have enough space…read moreto tell you of the remarkable job that was done by these guys. From renovating my entire garage, replacing drywall in my home, renovating one full bathroom, repairing my wooden fence, repairing a leak in my roof ...just to name a few things that they have done for me. They are my go to for everything! My home looks brand new!

We called GSM to repair our AC unit. The technician replaced a $15.00 capacitor in the condenser…read morethen charged us $460. He told us not to install a filter in the hallway return duct. I would never recommend them to anyone in the future !!!

I received a call from one of the owners. He was not only apologetic and accepted responsibility,…read morebut he made it right! I will be utilizing their services in the future. I was very impressed with the tone and sincerety of the call.

The young gentleman gave us a quete for 59 $ inspection which is better then 100$ or 99$ that we…read moregot from other companies , he explain to us exactly what's going on in every part of the chimney and why we don't have the best draft, we got our chimney cleaned and swept for like 45 minutes, then we decided to install a brand new chimney cap . Will definitely recommend this business to our neighbors and family!

Please do not hire these people -- they literally are scammers. I made an appointment for an…read moreinspection. Because it was the height of winter, I was quoted $199 on the phone for inspection and cleaning. I was willing to pay a higher price because a storm was coming. When the man got to the house, he did nothing but look at the fireplace -- did not even look up the chimney. He said that it would then be $499 to clean the chimney. We said no, and he immediately said, "ok, $350." We again said no. He said -- "ok, then -- that will be $199 for the inspection." For what?!!!! - we said. For doing absolutely nothing! No Level 1 inspection was provided. We asked him to leave, then he threw trash on our lawn on the way out. These people are obviously not professional and will take advantage of you.

I contacted this HVAC company to address an urgent AC issue. They told me they couldn't make it out…read morethe same day but confirmed a window for the next morning between 9-12. I followed up multiple times to confirm an ETA, only to be told that morning that they actually didn't have a technician available at all. This was extremely frustrating, especially with no AC working and no clear communication. If they couldn't commit to the job, they should have been upfront from the start. First and last time I'll be calling this company

HIGHLY RECOMMENDED…read more Hands down the best AC repair company I have worked with. Over the last 18 months I worked with several techs that were unable to revolve an issue on my AC unit. I had 7 different reps to my house to work on my AC and spent upwards of a couple thousand dollars with no resolution. The techs from Heating and air were able to fix the issue. It's great to have a properly functioning AC unit again! The techs were polite, friendly, and very knowledgeable. I have a Lennox, which not every tech is qualified to work on. US Air has techs specifically trained to work on Lennox systems. The customer service was excellent as well. They answer their phones every time I called and were always available to answer any questions I had. NOTE: I had every major AC company in the area work on my unit. They ALL failed to fix the problem. Some even created new problems. US Air Heating and Cooling saved the day for me!

Water heater died on Dec 22, they came on Xmas Eve and had us back up and running before noon…read more Reasonable price and quality workmanship

Hands down best plumbing company in the Charlotte area. They…read moreare prompt, efficient and priced extremely fair! Don't trust the big boys who spend big money on tv ads save yourself aggregation and money call Hefner!

There's nothing worse than watching your thermostat climb when it is hot outside, but one call and…read morea couple of hours later, my AC is back up and running! Joe saved the day! He thoroughly assessed our system and quickly found the issue. He had everything on hand to complete the repair and drafted up an estimate. In less than an hour's time from start to finish, he had everything fixed. Being a new homeowner, it gives me peace of mind knowing there are trusted professionals on call for quick repairs. Thanks Joe and everyone else at Roland Black for being someone we can count on!

I called when my furnace wouldn't come on. They talked me into the service contract since the…read moreinitial part discount would pretty much pay for the contract. The technician tried a few parts and said it was the control card. Expensive repair but after I didn't hear back after a couple of days I called and was told they couldn't find the card or suitable replacement so they gave me a $10k quote to replace the whole unit. I asked if it was covered by the warranty since it's only 6 years old and he said they couldn't find any service records so the manufacturer wouldn't honor the warranty. I got a second opinion from another local company and they found a clogged orafice. Once cleared it worked fine and that said this unit will last for years and is still under warranty. Roland Black called a few days later to see if I want to schedule the installation or the new furnace. I explained what happened and asked to cancel my annual service contract and get that money back. She said she would talk to her manager but I have not heard back in about a week. I can't recommend Roland and Black. A friend told me they had a similar experience.

I highly recommend! The value for the service is within reason, and scheduling was simple and…read morequick. They were booked two weeks out which worked well with my schedule. I will be using their services again.

As usual, the Gleaming Gutter guys did a fantastic job of cleaning our roof and gutters!! They are…read morequick to respond and treat our property like it's theirs!! You can't ask for more than that.

Came home from work, the AC wasnt blowing cold air. Got quick respond and service call all within a…read morehour. Brayden was amazing hvac technician , very polite and got cold air flowing in my downstairs unit. Went thru attic unit and outside unit, made sure no other problems may occur,I will use Trident for all my future hvac needs for sure. A+++

I had a really good experience with this company. They came out the next day and took care of my…read moreair conditioner problem with a fair price. I would definitely recommend this company for all your repair needs very professional owner and co worker.