Been there several times years ago. The food is reasonably priced. And a couple of years ago, the food was actually good.
The wait staff, however, is very unfriendly. I felt as though I needed to apologize every time I ordered. Perhaps it's just cultural, but I've never had that experience in other Chinese restaurants. I would have been back more, but I got tired of apologizing for asking for menu items, water, and chop sticks
I will have to take the more recent reviews as gold as to the current status of their food.
Perhaps I will give it one more try.
Well, I'm back to say I gave this establishment another try. I'm sorry I did. After a long day at work remodeling a house, I called China Dynasty to ask what time they closed. I was delighted when they said 10:00. I got there at 9:00. I happily ordered an egg roll and crispy noodles to start. Another couple came in about 10 minutes after we did. They got their crispy noodles before we did, and their entré. No big deal. About 5 minutes later, my egg roll was delivered. No crispy noodles. But I really wanted my crispy noodles! So, I politely asked if we could have them (always be polite to your waiter/waitress, they're handling your food for crying out loud!). She did an about face, no apology, nothing - which is fine. No worries. We got our crispy noodles, and I asked for dippibgsauce. I asked sheepishly, because I was having flash backs to the very first time I was there, same situation. Similar to the soup nazi in Seinfeld. I didn't want to get thrown out! I got my extra dipping sauce and was grateful!
A different waiter came into the dining area, and I politely asked for chop sticks. He seemed slightly put out, and I get it. He wasn't my waiter. I didn't think I was asking for anything crazy, after all, it's a Chinese restaurant. I could see if I asked for this in an Italian restaurant. But this simply wasn't the case.
Then came our entré! Yaaaaaay!!!!!! I asked for extra sauce when I ordered my general tsaous chicken. Alas, none was to be had. Well, I was tired of apologizing, so I didn't ask for this to be rectified. Most importantly, however, was my entré was delivered first. No worries (although chef Ramsey would have a fit). My wife's entré was then delivered by the male waiter (the very same waiter that gave us our chop sticks, perhaps our original waitress was done with us. I get it, I shouldn't have asked again for my crispy noodles. Damn crispy noodles!!!!)
Interestingly, the entré came in a plate, and it was heaping (awesome!!!!). The rice came in a bowl. But there was no plate to put the food on. Yes, I get the entré came on a plate, but then you'd be just pouring the rice in top of the entré. Call me a traditionalist, not familiar with the culture, or a damn fool,but I politely asked for a plate for my wife and I. The waiter rolled his eyes, and made it clear he was put out. This is when I felt like I needed to be educated on things.
After we were finished with our meals, I asked the waiter what time was the best time to patronize the restaurant (thinking I was there an hour before closing clearly wasn't a good time). He said he didn't know. He then stated he didn't know how to answer my question. I then explained I enjoyed doing yelp reviews, and I just wanted to make sure I understood things. He said 9:00 pm was the best time, because we'd get our food faster. I wasn't satisfied with this answer, and I shouldn't have expected him to read my mind. So I then asked him about the plate situation. That it's been my experience that when one gets am entré and rice, they get a separate plate to put their food in. He explained if the couple is sharing the food, they do this, but there is no way to know who is sharing what. He then said "sorry if I acted mad when you asked for plates". So, clearly, he knew what I was getting at. I stated "no, you didn't act mad, you acted put out, and if I know the rules in the future, I'll be sure to know how to better act". He stated that we can ask for plates in the future anytime, and they aren't like other restaurants and won't charge for an extra plate. That's good to know! Considering this isn't a perishable item.
Well, good news: I won't ask for an extra plate next time. Because there will never be a next time. It was my fault for giving this place an extra chance when I got such poor service the last time. And better yet, in going to tell anyone who will listen to me about how very very poor the service is here. I shall go with my better judgement next time and go next door to grazies.
As an aside, I'd be happy to pay for extra sauce, for my order, and hell, an extra plate even as long as I'm being treated with respect. I wish I could give less than a one star.
And for future reference Mr. Waiter, when you apologize for being "mad" about being asked a very common request, you know that your thoughts were written all over your face. I think you were just sorry for being called on your behavior. read more