When we got to the start of ordering The employee didn't make eye contact and rushed us along with small scoops of rice and beans pushing our bowl to next employee And this continued It was so rushed and I even stopped them to to do add ons Not very welcoming and made me feel anxious SO DOWN CHIPOTLE and give decent amount in scoops read more

Love eating here. But time management and prioritization are two things that don't occur here. Online ordered 40min in advance of pickup. I get in line and there are already 8 cars in line. Takes me 20 min to get to the window. I get to the window and they start to make my order. 15min goes by and they tell me to pull off to the side. Waited another 20min and I had to go inside because they forgot about me. What an absolute sh*t show. By far the worst experience I've ever had at a drive through. read more

one star is generous. if i could GIVE NONE that would be the way to go. terrible staff. terrible management. terrible customer service. one - the burritos and bowls came with no meat. $60 worth of food for it to be wrong. mind you this isn't the first time our order from them has been wrong. TWO - you try to call the store you get connected to some random on the "care team" that can't even tell me what's red or what's blue. incompetent. no real solutions just very confusing. three - ran by teens i'm sure they don't really even care. just ridiculous coming from someone who has experience in the food / service industry. they suck, terribly. what joke of an establishment. four - im 2 months postpartum as a first time mom and i'm beyond irritated we just wanted a nice easy smooth pickup. but i guess my mistake is returning to the store thinking something will be different but it happens everytime. read more

This is the worst chipotle I have ever been to. They ran out of chicken and made me wait for 20 minutes. The didn't even offer to remake my bowl. It sat there cold. They were going to make me and the family behind me wait 20 minutes more if it wasn't for the friendly cashier. If you want good food don't come here. It's lacking seasoning and flavor. I'm a chipotle connoisseur and this one destroyed the love I had for chipotle... do better please read more

Management needs to speak with their employees and tell them to stop skimping customers like the damn food is coming out of their checks. If you're thinking about getting doordash from this location I don't recommend it unless you like receiving barely any food yet spending almost 30$ for one bowl. read more

Do better with the burritos why are you over feeling them You can't even roll them they're wide open everything falls out You can't even eat it there's so much crap inside of it You're using two of pieces of aluminum foil and then when you open it everything falls out do better You just making a big mess I stained my area rug because of the The red chili please do better my daughter I won't be back read more

Got food poisoning from their chicken 3/7/26. Might not ever eat Chipotle again due to this experience.

This chipotle gets worse and worse. My kids food and my burrito the guacamole was rotten. read more

Chipotle Mexican Grill - Rotten guacamole/ kids meal - Fast Food Near Me - Brighton, Colorado

This location is terrible. The employees are not properly trained and do not follow food safety rules. Very slow. I've waited in like for over 45 minutes before. read more

Rare for a business to get a 2 stars from me. Food: I had the steak bowl, which was okay, with the steak and rice being the highlights, but the beans were spicy? I only ordered regular black beans. Service: They were stingy on how much toppings they gave me, like, seriously, just fill the bowl to the top. Also, one of the employees gave me a dirty look when I ordered 4 bowls. (In case you didn't know, it's perfectly normal to order for other people). Ambience: Just normal like the other restaurants in this chain. Overall: My stomach hurt after, and overall if was just not a pleasant experience for mediocre food read more

Disgusting Service wouldn't even make me a tortilla lol gave me bottom of the barrel chicken, sorry your so miserable working your 9-5 terrible job lol not my fault read more

Chipotle Mexican Grill - This is a Quesadilla???? Are u kidding me???? What a joke disgusting - Fast Food Near Me - Brighton, Colorado

Good employee chicken rubbery and rice crunchy and also the place is good just not a good place to eat just food needs to be cooked more

Everytime I DoorDash from here, the portions get smaller and smaller each time but whenever I go in, they're generous read more

Chipotle Mexican Grill - A brand new bowl that's half empty. - Fast Food Near Me - Brighton, Colorado

We eat at chipotle all the time but I had never been to this particular location. It was a horrible experience. First of all we waited in line for about 10 minutes and then they told us that they were only accepting cash and luckily I had cash but normally don't. I would've been very upset if I had waited that whole time and then couldn't even order my food. I asked them why there was no sign on the door and she just drugged her shoulders. I ordered queso and chips but they were out of queso cups so they gave me this tiny little cup that was definitely way less than what we normally get but had to pay the same amount. I don't have a receipt because their machine was down. I also could not redeem any points and ask them how I could redeem my points for my purchase and they said you can't. Pretty irritated by the whole situation. read more

Chipotle Mexican Grill - Fast Food Near Me - Brighton, Colorado

Horrible portion servings. Charged me for avocado but gave me not even half of a scoop. Ever since they hired new staff, the portions have been horrible. The workers are not giving the right portions that we are paying for, they were slow, weren't paying attention to the food they were serving me and their jobs in general. read more

Why does this location take so long to go orders? I can understand if they had a line or a restaurant for people. But literally no line, full staff inside & still can't get orders done on time. Does anyone want to work these days? read more

Very disappointed this burrito is the size of a highlighter and o waited in the pickup line for more than 25 read more

Chipotle Mexican Grill - Lil ahh burrito - Fast Food Near Me - Brighton, Colorado

I've come to this location multiple times, both times I asked for extra protein because the first serving was very small. Both times the second "extra" serving they gave me was extra small. Mind you the bowl alone already costs like $17+. Definitely a waste of my money read more

Went into the store to get a quesadilla to go and when I got home- this is the mess that was in the plate. Just ripped up tortilla and ingredients messily thrown in. Nowhere near what a quesadilla is and I wish I went to qdoba instead. Service was also horrible. read more

Chipotle Mexican Grill - This was supposed to be a chicken quesadilla and instead it's a mess of ripped up tortilla and ingredients. Horrible quality. - Fast Food Near Me - Brighton, Colorado

This Chipotle is HORRIBLE! Every time I come here they skimp my food. Seems to be the norm for the drive through, it is every time. My tacos had 2-3 pieces of chicken at best on them, barely any cheese. Not sure how the employees let these pass as tacos. If I am spending $30 for dinner I want actual food not this joke. Do better!!!!!!!!!! read more

Chipotle Mexican Grill - Tacos - Fast Food Near Me - Brighton, Colorado

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My order was almost comically wrong... but my husband gave it while i stayed in the car with the meows. I heard him give it... I was on the phone the whole time. He gave it correctly! I laughed when I saw it. It was also way more expensive than usual... not surprising as it wasn't the same thing at all. 15 dollars over the expected price, but it was fresh tasty and clean. We ate in our car. read more

So disappointing in so many regards. Got a delivery for the first time from this location. No salad dressing with my salad, a piece of steak in VEGGIE salad because I HAVE NOT HAD MEAT IN ALMOST TWO DECADES! And so I examined my queso and lots of meat in there. It's so disheartening I will never return here because it's a health hazard honestly. I understand they must move fast but to have no diligence or care is ignorant read more

Chipotle Mexican Grill - Meat in the queso - Fast Food Near Me - Brighton, Colorado

Decided to try chipotle. They were somewhat busy. No one was friendly, got home and bit into a pretty good size rock or avocado pit pretty good size tried to call and was auto referred to the website, wrote a review on their page as instructed, tried to call again and all it does is refer you to write them at their website. Have yet to receive a response Very disappointing ruined my complete dinner. I didn't even eat the rest of the dinner which was over half left. Already left a response to the email address as stated above. Received No response. read more

Chipotle Mexican Grill - Fast Food Near Me - Brighton, Colorado

This is the second time my parents have ordered over the app for pickup. The lane pickup takes forever and they ignore you till they're ready to get your food. The guac has been brown/dark brown both times. Tonight I asked for a fresh cup of guac since we ordered the large chips and guac and they girl told us "they didn't get a new shipment in" so all the guac is brown like that. Does that mean it's day old guac??? Didn't even give us to option to refund or get the queso instead. Last time this happened my mom sent in a complaint with pictures and nothing was done. No one reaches out or anything. This location doesn't care about customer satisfaction. They just want you to get your food and go. read more

I order online a bowl. Ordered BROWN RICE and they put a mix of white and brown (that's messed up) :( read more

I came in today to get some food obviously! The girl taking my order was so rude, she kept throwing the rice and meat EVERYWHERE! I'm never coming back to this chipotle ever again! Horrible customer service. I will be telling my friends and family to not come here. read more

I order ahead like I typically do, I ordered a quesadilla and chips and queso. However, I get my quesadilla, some random persons burrito and no chips for my chips and queso. On top of this it said my order was ready but I still had to wait 10 minutes for someone to come help me out. This has to hands down be the worst chipotle in Colorado. read more

Chipotle Mexican Grill - Fast Food Near Me - Brighton, Colorado

We just picked up our $50 dollar order. They didn't put sour cream on my bowel and barely put any on my mom's order. My sister didn't even get rice. My son was missing his apple juice. I get why this restaurant has two and a half stars. Very disappointed I will no longer tip them again. read more

Just recently came in and there is something off about the spicy salsa , it was pretty badly made , bland , and more like a paste with seeds , definitely did not help the overall flavor of the food . Overall the taste of the food was disappointing especially when you're hungry and want to get a quick bite in. read more

The last 3-5 times coming here the chips have been extremely stale. Let alone no flavor or salt. What happened to the fresh chips with the lime flavor?! The wait is also so long even with several workers. They all stand around watching. Bring back good chipotle! read more

Got home and this was what I got for my time and $15 + bowl with 2x chicken, extra rice, extra pinto beans, extra cheese, extra sour cream... and Luke warm to boot. Won't even feed my dogs as I'm afraid they'll get diarrhea. blank you Chipotle for stealing my money and trying to poison me! read more

Chipotle Mexican Grill - Purchase - Fast Food Near Me - Brighton, Colorado

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I have NEVER left a review wether negative or positive for any place. This chipotle has frustrated me SO much tho. Numerous times I have received hard uncooked brown rice. I also got the wrong order from ordering online once. They added things I did not ask or DIDN't add things that I asked for. ITS so frustrating having to go back and bother the workers which I HATE doing. BUT it happens everytime I order from here. I loved chipotle before but now I HATE it because of this. Its the ONLY chipotle near me so I had gave it mutiple chances but EVERYTIME something negative occurs. SMH read more

Been the third or fourth time now with completely wrong order. Not even close. Whether delivery or dine in or takeout, something as simple as type of meat or tortilla: all wrong. Between food allergies, cost, and actually wanting whats ordered: cant come back. Dont order here, dont buy here, just dont. The entirety of whats on the receipt is ignored. I dont understand. read more

Damn I used to live for Chipotle. Last few times I've gone the prices have gone up and the portions are half of what they used to be.

This location is a joke. Honestly I wouldn't even go that far as a joke makes you laugh this location is just a disappointment and disarray. The workers are so incompetent not wearing gloves, Not washing their hands it's disgusting. Every single time I come here it's so disappointing, barely to no chicken(not even a full scope I understand the rules) Rude Mexicans talking crap as you order your food and a minimum of 10-15 minute wait just to be scammmed by the employees that have 0 clue what they are doing. Fix your store!!!! read more

used to love this place but it has gotten so expensive. my wife and I ate there last Saturday. total bill was $30 one chicken burrito one burrito bowl add guacamole chips and queso no drinks for $30 you can go to a real Mexican food restaurant. food was decent read more

The KIDS working here were messing around and not helping the ONE guy doing his job. The girls working the front didn't put any forks, napkins or take out the extremely overflowed trash cans in the span of me sitting there for about an hour. read more

Last time I went the lady helping me was pretty rude and gave super small portions but I let it slide and didn't say anything. And it wasn't just me who thought that since even though I said nothing my friends told me "dang she was seriously rude". I went today though and again bad service and portions. I got 3 soft tacos which were put on the grill stacked, not separated, for not even all of three seconds, then they seriously skimped on the meat, the picture I posted is the meatiest taco I had, 1 bite worth of meat. I said "can I get a little bit more meat" and he said "no that's 1 portion. Was a cold, tasteless, almost meatless, taco. For almost 20 bucks, super disappointing. Would recommend going to the chik fil an across the street instead, never had a bad experience there. Or if you're set on chipotle go to a different location, because this one always sucks. read more

Chipotle Mexican Grill - 1 bite of meat and cold tortillas. - Fast Food Near Me - Brighton, Colorado

If I could zero star I would, most the time this location is just fine staff is fine they do say negative things in Spanish and ignore you, and one specific employee- a Hispanic gay guy who wears makeup sometimes (I'm gay so no issue with that just trying to give more insight), but every time my boyfriend and I come here he runs up to do our bowls specifically for some reason gives us all kinds of attitude, rolls his eyes, gives us small portions, throws the food in that it has even splashed up onto his face, while constantly saying "anything else", super pushy and rude. This dude needs fired or taken away from customers I don't know if he does it to others but this is ridiculous get rid of him and you may get more customers with less negative responses and higher ratings. read more

The food was good until last night. The service was great just took a min because everyone was there. They gave me food poisoning