This was my 16-year-old son's first job, and unfortunately, it turned into a very disappointing…read moreexperience. It started out well, but once Dajon began working at this location, things quickly went downhill. I tried to stay out of many of the issues he described and simply listen, but I can honestly say this is some of the worst management I have witnessed. I truly do not understand how this individual is still in a management position. There was constant disrespect toward employees, and the environment became extremely unprofessional. My final straw came when my son was called into the office and fired over the phone by a manager. He was told to clock out and leave the premises immediately. When I arrived, another manager was yelling at him in front of customers and employees, demanding he leave the property, even though he was simply waiting outside for us to pick him up. My husband calmly asked the manager, Jamison, why our son was being treated this way, especially since employees are not typically screamed at or forced to leave immediately unless there is a serious issue such as theft. Instead, the manager became defensive and continued acting unprofessionally in front of customers and staff. When I asked for the general manager's contact information, I was only given the store number and told the GM was unavailable. I simply wanted to know whether my son was banned from the restaurant so we would know if he could return there with his friends, as this is a common local hangout for high school students. The manager claimed he "didn't know" and attempted to involve other employees in the situation. This entire experience was handled poorly and lacked professionalism from start to finish. If you have teenagers or young adults seeking their first job, please be aware of how employees are treated at this location. No young person deserves to be screamed at, humiliated, or treated like a criminal because of poor management.

I've only recently tried Raising Cane's but must say they're pretty good. The chicken strips are…read morejuicy and tender and perfectly lightly breaded. The fries are surprisingly good for some reason I cant even explain. Stop by sometime and give it a try. I doubt you'll be disappointed.

I hate to leave a review like this but this place did not do much for me today…read more I called in my order 15 minutes ahead of pickup. When I arrived there was not a single person in the restaurant except two young ladies working. Both of which were standing around on their phones. After standing at the counter for about 4 minutes without acknowledgment I finally called out. I asked to pick up my to go order and the burger was sitting on the shelf in a bag. The cashier came and rang me up and walked away back to look at her phone. I walked over to where she was and asked if I could have my order. She said it wasn't ready. Yet neither of the girls were doing anything but standing around looking at their phones. I asked her what they were waiting on and she said the fries. She then finally walked over and dropped the fries in the oil. No excuse for such poor performance. Not to men the amount of fries they serve these days is so petty. It used to be you would get half a bag of fries. There was no SML. And the large is absolutely ridiculous. It's not even as big as McDs.

I wish I could give 5 guys 5 stars! The burgers are always consistent and I love the freshness of…read morethe mains, the fries, and the add-ons, but this store was a little unkempt with trash on the floor, over flowed receptacles, and sticky soda bars and utensil areas. The tables were also dirty. If the is store could maintain a more cleanly environment, their rating would flip to 5 like a burger! By the way, I got my little cheeseburger with the lettuce wrap and it was juicy and delicious! The server was also generous and sweet!

I love Chick fil A beautifil yummy cleannice staffread more

0 stars honestly worst Chickfila I have ever been to. Didnt get drinks until we asked because we…read moresaw people after us getting them. It then took 40 mins for my food to come out and they placed it as carry out when we asked for dine in. they forgot an item when the food finally came out as well. They were very slow with people who were dining in and inattentive to them. Overall they are just a mess and cant work properly.

I made a mobile order and they screwed it up. Ordered beef and cheddars and got just beef. That's a…read more$2.00 screw up. Come on guys, you can do better. Errors cost $.

Listen... if there's a Mcdonalds an Arby's next to each other. I'm gonna go to the Mcdonalds for a…read moreBig Mac/Quarter Pounder... and I'm gonna go to the Arby's for some curley fries. Cause lets be honest. Arby's curly fries reign supreme. And they're weird Bronco Berry sauce... honestly... I'm here for it. When I rolled up to this Arby's a couple of weeks ago, they also were serving out like Thanksgiving Dinner style sides and meal choices. Which was odd... so I decided to get a side of mashed potatoes with my fries... cause I hadn't eaten all day and I was treating myself. The mashed potatoes were like legit so delicious. That is really what gave them that 5th star. The way I was scraping the sides of that little container trying to get ALL of the mashed potato out. It was EGREGIOUS. Curly fries FTW Surprise mashed potatoes FTW

Waited at drive through for about 8-10 minutes and no one acknowledged our presence or came to take…read moremy order. It's mid day, lunch time. This is crazy. Terrible service- or lack thereof.

These workers are so bad. They never take their job seriously. You will wait at least 20 to 30…read moreminutes for your food and regardless of what you order your food will be cold or it will be missing items from it. When you ask them to fix your order they will give you an attitude and not help you for at least a couple of minutes making you feel as if you have done something wrong.

I wanted a BEC McGriddle combo. I was told I could only get SEC in a combo. The drive-thru speed of…read moreservice was five minutes for a product that they should have a lot of prepared at 8amm

Very disappointing customer service experience at this McDonald's…read more On August 15, I accidentally placed a $5.37 mobile order at this location while I was actually in another state. I immediately called the restaurant, explained the mistake, and was told that it was okay and that I should receive a refund on Monday. Later, while trying to sort out my mobile orders, I called the restaurant again. My calls initially went unanswered, so I tried again. When someone finally answered, instead of asking why I was calling or allowing me to explain the situation, the employee told me, "Stop calling," and hung up on me. I later called one more time specifically to confirm the refund I had already been promised. This time I was told that they could not issue a refund because I ordered through the McDonald's app and that I had to contact app support. I explained that someone at the same restaurant had already told me I would receive the refund on Monday, but I was again told they could not do anything. I understand that I called several times while trying to straighten out the orders, but I remained polite. There was no reason to tell a customer "stop calling" and hang up without even hearing what the customer was trying to explain. What concerns me most is receiving completely conflicting information from the same restaurant: first I was told my $5.37 would be refunded, and later I was told the restaurant could not do anything about it. I have the mobile-order receipt and have contacted McDonald's Customer Service about the incident. I am simply asking for the refund I was promised for an order I never picked up and for customers to be treated respectfully when they call for assistance.

The shop has a decent selection of sandwiches. The bread was fresh and the fillings were…read moreaverage--nothing was particularly exciting or flavorful. The service was good. It's a solid option for when you're craving a sandwich.

The food was good but they got my order wrong more than 3 times and didn't even give me the right…read moresub. This place sucks and instead of bacon they gave me mushrooms. And I clearly said no cheese or sauce multiple times because I'm lactose intolerant but they proceeded to put it on my sandwich many times sorry firehouse subs but I think other sandwich places are the way to go.

Good Club Sub made just as we like it. Employees were polite and steady despite a crazy line…read more Restaurant seemed clean though cold. Good selection of chips and Pepsi products.

Where's the meat?! Crazy how little meat you get for home much these cost. Mainly bread.read more

Delicious both times I have eaten here. Staff is friendly…read more I would like to try more of their dishes.

I enjoy this restaurant. The staff is caring, friendly and the food is always good and cooked to…read moreperfection. A hidden gem

My order was ready when it was supposed to be the Resturant was clean. The staff was friendly and…read morehelpful. First positive experience I've had in A Resturant in Richmond in a long time.

Ate here for dinner with wife around 545pm. Not busy. Very polite staff. Fairly clean inside and…read moreout. After we got our food the restaurant got busy. The staff handled things well. The prices are fair for quality and portions. We would eat here again.