My order was ready when it was supposed to be the Resturant was clean. The staff was friendly and helpful. First positive experience I've had in A Resturant in Richmond in a long time. read more

A few weeks ago I reported a situation about the poor service provided by the manager Noraida. When I asked for extra protein, even though one pays for it, they practically add almost nothing. To my surprise, today when I returned, the manager complained to me because I made my observation. read more

Ate here for dinner with wife around 545pm. Not busy. Very polite staff. Fairly clean inside and out. After we got our food the restaurant got busy. The staff handled things well. The prices are fair for quality and portions. We would eat here again. read more

QDOBA Mexican Eats - Menu board - Fast Food Near Me - Chesterfield, Virginia

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Wonderful staff and great quality food! I have only had good experiences here and would highly recommend to RVA people! Will definitely be coming back! read more

Love this place. We eat there at least 1x a month. Food is always fresh. Staff is always friendly and helpful if we have questions. Guac is always free!!! Stopped there a week ago in the evening and had the best experience with staff - Tayshawn, Jayda, and Jocelyn. So friendly and cheerful!! read more

Not really certain why the rating here is so low. I come here at least once a month and have order in store, and delivery! Every single time it's yummy and completed correctly, I will come back again next month. read more

I just stopped in for Habanero Lime Steak. Delicious! Goes great with free guacamole! Another trip in and another satisfied customer. Great customer service and fresh food! read more

The food and service were great. The place was clean, the staff were friendly And helpful I will definitely be a returning customer.

Honestly one of the worst places I've ever been to. Don't waste your time going here go to a different one. They never have any food ready, or any of the food the app says they do so I don't know why they're even in business. read more

Welcoming and quick service. Very clean and an enjoyable atmosphere. All food was fresh and our bowls tasted great. This is the best qdoba I've been to! Lovely staff as well. read more

service was not great at all and the manager lola was being rude to her coworkers i do not recommend this to anyone she was rushing them even when she was in the wrong she needs to be fired and begs her guest to write a review but she needs to go you can see how the workers don't like her i overheard her talking about one of them but overall she's rude and nasty read more

So I stopped by this Q'doba after leaving Hobby Lobby. I was disappointed to say the least. I usually go to the Q'doba in Short Pump or by Chesterfield Towne Center but I decided to give this one a try. The staff was extremely nice but the portion was extremely low. The chicken seemed really rubbery to me, almost as if it was not cooked all the way through. I also thought it tastes very salty(the chicken and the steak). It was mostly guacamole that was in my bowl. I didn't complain because the guy was nice. Though, I didn't get every single ingredient, I have been to Q'doba numerous(more than I should lol) times to understand the proper portion. Hopefully this was just a bad night I went. read more

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The pricing seems arbitrary depending on who is working. I haven't paid the same price for my order (which has remained the same) in over 6 months. You want queso on your bowl? Some days it's free, other days it's $3 extra. The appeal of Qdoba was that you could build a bowl without getting nickel and dimed to death, but with the wild inconsistency and rudeness of the staff, I'll be going to Chipotle from now on. At least I'll know what I'm paying for. read more

After swearing I would never go back to this location because of the portions of protein and the cost, my daughter convinced me to go. I was shocked by the portion of steak I got on my tacos. They loaded them up! There wasn't much room left for toppings. I'm not complaining, that is how I like my steak tacos! I have always thought the staff at this QDOBA is friendly. There have been times in my past visits that I thought the dining area was in need of a cleaning, but not on this visit. The dining area was spotless! I was actually impressed on this visit. I plan to go back soon and see if my recent visit was pure luck or if this is the way they operate now. I look forward to my next visit! read more

QDOBA Mexican Eats - Fast Food Near Me - Chesterfield, Virginia

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Unfortunately, the staff members were not wearing masks as expected. Of the two employees, one had a mask under their face (neck) and the other was pulling it in and off and never over the nose. I did not order anything and left over concerns about the lack of appropriate health measures at this location. read more

Previously, I have liked Qdoba burritos. However, the "Grilled Adobo Chicken" was soggy and dripping. There was more than one strand of hair in the burrito. Never again. read more

When Qdoba first opened I went in several times and each time I was disappointed. My big caveat was the itsy bitsy spoons they used to portion out the ingredients along the line. And asking for just a touch more got you a stink eye from the line preparers. I just went in on Monday as I got a coupon in the mail. I was pleasantly surprised by the amount of food I got. Gone were the glares when I asked for a touch more. Only thing I can recommend it that the line staff speak up so they can be heard. My chicken burrito was delicious. The chicken juicy and flavorful. And it's nice they don't charge extra for the guacamole. One thing was needed. The tables really needed to be bused and cleaned. Despite there were maybe 6 people in there debris was left on several tables and the garbage can desperately needed emptying. As for the beverage areas wipe down was in order! And please take 5 minutes removing the pits from the lemons. No one wants to suck down and choke on pits. Keep up the good work with a little more tweaking here and there this place will garner better ratings and more patrons! read more

First let me say that I had never been to this chain before. I usually go to Chipolte. This place is new and I wanted to show my support so I took my family there for dinner. The burrito I ordered was WAY over full of rice and beans. Upon the first bite, the bottom exploded and everything came out. I tried to fix it but it was just a mess. So I went to the counter, had to get the manager...forgot his name.. Young male.... He told me that he could remake it BUT I must go to the back of the line....about 10 people deep. I couldn't believe it. I waited in line again for about 5 minutes then gave up.... Telling myself... jUST GO BACK TO CHIPOLTE. They at least have amazing customer service. This place was beyond bad .....and I really didn't even eat anything from there. Thanks Qdumpo!!!!! A friendly call to the Chesterfield Health Dept. Might be a good idea at this point. read more

Terrible service. Rude. Always a different price when I get the same thing. Worth the extra drive to chipotle. Skip this place.

What a mess! Very disorganized. Workers don't know what to do not how to measure the meals. I asked for a bowl and didn't get a bowl. I asked for chips and I was told it doesn't come with chips. Then they gave me chips. Soda machine a little confusing but pretty cool. read more

Been twice now since they opened. Both times they literally gave me a tablespoon of meat! And had to ask for extra everything because they will give you a PINCH of lettuce, tomato, etc.... They have alot of queso and sauces, but thats what they use to 'fill' your plate. Both times, after I ate the actual food, i was left with soup! I got a burrito and the total was 12.00!!!!! Because of all the 'extra'! 12.00! For one burrito for just myself, i didnt even get a drink! Skip this place. Stick to Chipotle, where you are stuffed after eating! I will say though that Qboda has AMAZING chocolate chip cookies! Seriously... Amazing! read more

I come here often and typically the service is fantastic, however this time the girl at the counter with a red neck tattoo had the absolute worst attitude. When I came in she looked at me, walked straight to a box of chips and literally started to just break them apart?? Then when she decided she was ready to help me she mumbled a greeting. I ordered a burrito and when she asked what tortilla I wanted I couldn't hear her so I said "What was that?" And she snapped back at me "Corn or flour!". I'm sorry if you hate your job and didn't want to work but you're the one who still came into work. As for the food it was only okay this time around, the tortilla was a little stale and the rice was definitely under cooked. I suggest driving the extra 5-10 minutes and going to Chipotle. read more

absolutely ridiculous. Bottom line if you say you close at 9, then you should have something edible at 8:30. What is the point of advertising closing at 9 when this location has no food prior to 9? I work in the food industry and I completely understand running out of items, but to not have ANYTHING prior to your closing time is ridiculous. On top of not having food to sell, the young man did not even greet me. I walked into the store and the first thing that came out of his mouth was "we don't have cheese, chicken, chips, etc...". No hey how are you or even offering alternatives. This store could not only boost its sales with positive employees, but coaching them to offer alternatives instead of shutting down 30+ minutes before close with bags of food sitting on the counter. Think twice if you want to grab something late from this location. read more

Not good, not bad. Staff is not overly friendly but they get it right and I'm in and out. UPDATE: stopped by to get dinner on a whim. It got very crowded at once. 2 people up front working as fast as they could while rude manager was in the back slamming things walking around with a face on. She finally came up to "help" and was slinging food and being rude and sarcastic mumbling things under her breath. She wiped down the mess she made by taking her hand and swiping the food on to the floor, not before it flew through the air. Wow. That's the manager???? read more

Taco Salad..steak for me...chicken for daughter..good actually. Portions were fine. Chips too salty but the que-so dip was good. Similar in style and taste as "Chipolte" and about the same cost for items. Though I did pick up online order the staff that greeted me were very polite and professional and the place looked "trendy" for the kids on their cellular devices with the latte coffee and their laptops. Give them a try especially with those coupon fliers they put in your mailbox. read more

Food is good. Not very clean though and the employees look grumpy and tired. Felt sorry for them and that was Monday night . Must be short staffed. read more

We placed a catering order and the staff went above and beyond! They were prompt, friendly, courteous and got all of the details right for our order. The food was delicious - the taco bar received many compliments! It was so easy. Thank you, Wendy and James! read more

Only because I can't give zero stars. Mgr is rude. Portions are 1/2 of those in Short Pump and we basically had to beg for chips. If you are hungry go to Chipotle. Or Taco Bell even. This place is a joke and apparently they don't read these comments because it's the same complaint for three years and nothing has changed. read more

I like Qdoba mainly and it's a shame cause this one is by my house. But every time I go it's dirty.. The kids working there have no training, I'm paying 10 dollars so I'd like more than a bite of meat with my meal. Last time I had to to ask and was told they were going to have to charge me. What he put on wouldn't even cover a 1/4 of the bowl if spread out. Poorly managed and it will probably die here on hull street. read more

I honestly really like Qdoba, however THIS location is the worst! I've tried to give them the benefit of the doubt but I'm over that. The workers are rude and play behind the counter way too much. The trash has been running all 3 times I have been there and it was hard to find a clean table. The workers have used their gloves to make my food and take money two out of 3 visits. This place needs an overhaul. They need to train the workers again and clean up a lot better. Unfortunately, I will not be back. I'll just visit a different location. read more

Today was my third visit and I'm honestly a little surprised at the extremely low rating. With each visit the service has been friendly, and the restaurant has been clean. Admittedly, the first time I went my burrito did not leave me extremely full. When I mentioned it my second visit, the girl behind the counter suggested I get a bowl instead. Same price but a lot more of the stuffing. I've ended up bringing home leftovers each time. When I visited today I had my dog with me, which they let me bring onto the patio. As soon as I started eating an employee came out asking if I would like water for my dog, which I thought was very nice. There are some things that Chipotle does better, but there are also some things that Qdoba does better. It's all about personal preference. read more

We love Qdoba and were super excited but this location is subpar. We've been there a few times and the employees don't seem to know what they're doing. They're lazy, slow, and lacking customer service skills. read more

I will never go here again. I have given them several chances to figure out service and food quality. When did they add char blackened chicken to the menu? The portioning is inconsistent. The employees could care less. I would rather drive further and wait in line at chipotle then subject myself to this mess. read more

Got some tacos and hated them. Staff was not helpful to a first time patron. I asked for suggestions and explained my taste preferences. Suggestion was exactly what I didn't want. I tossed my food after a few bites and left. I mentioned the miss on the suggestion and was told "well, that what I like and I know it had things you didn't like but it's really good" by the staff. Not going back. read more

Service was terrible, the person that helped was really rude and short with me and my kids. She acted as if she didn't want to be there. Based off the already low stars this establishment has seems like a management problem... read more

Like many others in the area, i was very excited to have qdoba close by. I have been disappointed by how dirty it was and disorganized it was...trash can overflowing when it was slow. My kids had a craving for it last night and what a pleasant difference. It was so clean, the staff seemed to be moving more effectively. My understanding is they have a new manager that came from panera. He was working last night and you could tell that he had the team working hard. I'm hoping this is what it will take to turn it around. Give it a chance again. read more

I like it better than chipotle. Free quac. New specialty tacos are great. Best quasadia by far.

Big disappointment!! Was so excited to have a Qdoba opening nearby and couldn't wait to go. I still love Qdoba, but NOT this location! Ordered a large chicken quesadilla and after server put a tiny scoop (literally about 10 small pieces of chicken) on the tortilla, I asked for more meat. She stated she could only put on 1 scoop and if I wanted more, it was an additional $2.00 for extra meat. For reference, the "regular" quesadilla is $7.80. I asked for the manager who eventually came out and agreed to put on some more chicken at no additional charge. Small portions were the norm for the rest of our order (chicken burrito and bowl)......very small amounts of rice, beans, and especially meat. I can't overemphasize how paltry the portions were.....I've visited other Qdoba locations and similar restaurants (Chipotle, Moe's) and I was genuinely stunned here. They were more generous with the less expensive toppings....queso, sour cream, and salsa. Also stunned that this location, which only opened last week, is more concerned with cost cutting and reducing portion sizes than building customer satisfaction at a new location. Not planning to return....I will drive the extra 2 miles to Chipotle. read more

First time at a qdoba today and I'm very satisfied! The guy who helped me out had great customer service and was very helpful! Got home to taste my food and it's like so much better then chipotle..will return soon!! read more

My fiancé and i have come to QDOBA multiple times and something always ends up going wrong. We barely even get a good portion, they charged us for our chips when originally it comes with them, and not to mention we found a hair in the food. NEEDLESS to say we are unfortunately never giving them business again. Chipotle is our go to for now on read more