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Chipotle Mexican Grill

2.3 (387 reviews)
ModerateMexican, Fast Food
Open • 10:30 am - 11:00 pm
Updated 2 weeks ago

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CHIPOTLE MEXICAN GRILL ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Outdoor seating
Dogs allowed

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Build Your Own Burrito

If I could put zero stars, I would. This place is the WORST chipotle I've ever been to. The portions are so small and not only that but I had a sticker in my burrito from God knows where. The service was not as good as the other Chipotle's. Mind you they weren't even that busy. The lady at the register dropped my penny and didn't bother to pick it up for me.

This is never happened I ran out of chips before my bowl was even close to being over no I did not share.
Crystal G.

Funny taking my Latin mom to chipotle ! The portions were too big for her. She kept telling the employee that she was gonna share and she wouldn't be able to eat all that. I said mom he's not judging you she repeated I'm sharing this with my husband lol . She was impressed with the food. She thought it was very fresh and she really liked the chips that had a little bit of lemon on them. Five stars from a fantastic Mexican cook mom is a big deal !

This is the second time fuck up my order. Been trying to call them and noone picks up. The past 2 online orders they send me wrong item. I specifically order a burrito and they sent me a bowl. They can clearly read! Or NOT. Lazy asses Dont order from them they dont care.

Worker that said he'd fix soda machine or refund us on drinks
Dawnmarie F.

Food was good but other issues. We went for a fundraiser for Lake Center Middle School so we drove out of the city to go here. They didn't seem to be able to keep the food stocked, place was busy. Half of the tables were dirty and they didn't have enough staff for the large crowd that showed because it was a fundraiser. The Diet Coke had "out of order" on it and 0 had no syrup. I told the gentleman with glasses and he said he'd look at it or refund our drinks. We ate and didn't bother to get a refund since the machine wasn't fixed and it was a fundraiser for school. The problem was the receipt didn't show a donation amount. Hopefully they do another Chipotle but the one in Norwalk on imperial. Will the school get its funds? Don't know if ever return to this specific store.

If it says it's ready, they're lying to you
Krista L.

I try not to bug fast food workers bc I know they already put up with a lot. But wth is going on with this Chipotle? I've only been here 2 times but that's enough for me. The mobile order said my food was ready. I arrived to find all these ppl standing by the register, looking angry. I asked the cashier for my order, but she kept insisting I had to wait my turn because everyone before me is waiting for rice. I had to tell her 3 times that I got a quesadilla. Then I had to tell her a quesadilla doesn't have rice. My car was outside running bc I thought I would be in and out. But she just kept avoiding eye contact with me. Finally I get my order 15 mins later. I get home and it looks like they just threw it in there. You can just tell they don't care about the food.

Has to be the worst chipotle I have ever been to. Meat was cold one worker helped a line full of people. Disaster
Franky G.

Has to be the worst chipotle I've been to. Service horrible one person for a long line. On top of that my meat was cold and old. Not coming here again

Line doesn't show people behind me also complaining about one behind the counter.
Angel C.

Just here to update. This place still sucks. One person handling food and cashier with a long line at dinner time. Bad management. Not the employees' fault here.

Burned chicken
Natalie H.

Chipotle I'm going to need to you to get it together. I keep coming back for the vinaigrette. I ordered for pickup and my food wasn't ready upon arrival. My vinaigrette had spilled in the bag and the chicken was burned :( this was the first time ordering a salad since that's the only way I can get vinaigrette. I thought a salad was supposed to have more lettuce however it hardly had any. Additionally it was only the outer leaves of the lettuce which were wilted. I did go back in the location to let the employee know my dressing has spilled and he gave me another one. I appreciate him giving me another but it didn't fix the taste of the burned chicken or the wilted lettuce.

2nd bowl size with "extra" beans, rice and meat

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7 months ago

Is it normal to not refill items at 9:25pm when you close at 11? They were out steak, cheese, lettuce, and other items.

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Nexx Burger

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Anytime I'm in the Downey area I stop at Nexx burger, this place never fails to give great food…read moreand amazing service. Thank you and cheers to everyone like Higinio, Damian and Hugo

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Nexx Burger
Nexx Burger
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Teriyaki Burger Premium Grill

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Menu -- April 2025
Menu -- April 2025
2 item combo chicken/beef $12.99
2 item combo chicken/beef $12.99
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Menu 2023
In-N-Out Burger

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I want to give a huge thank-you to the team at the In-N-Out in Downey today (March 7th around 1:15…read morePM). I accidentally left my debit card at home and didn't realize it until I was already at the window. Instead of turning me away, the staff handled the situation with incredible kindness and professionalism. Serenity helped me at the register, Alex stepped in to help resolve the situation, and Gail handed me my order with a smile. They treated me with patience, respect, and genuine kindness. I also want to recognize the entire store team. As someone who has worked in retail, I know service like that doesn't happen unless the whole crew supports each other. The teamwork and positive attitude from everyone there really showed. It might seem like a small moment, but it meant a lot to me. Your team turned what could have been an embarrassing situation into a reminder that kindness still exists in everyday places. Please recognize this team for their professionalism and kindness--they represented your company incredibly well. Thank you Serenity, Alex, Gail, and the entire Downey team for the excellent service.

Again another great On and Out. The employees are always happy and smiling. No matter how long the…read moreline is inside or on the driverhru they move everyone through as quickly as possible. The burgers are always consistent in flavor and always hot and fresh. I am not a fan of the fries but I do like the animal fries every now and then. My favorite is the late night grilled cheese with extra raw onion. My son prefreyhis double double with grilled and raw onions. Ample seating inside as well as a few tables and chairs on the outdoor patio. Lots of parking too. So far don't think we've met an In and Out we don't like (their shakes are tasty too!!!)

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In-N-Out Burger
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Shake Shack Downey

Shake Shack Downey

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Shake Shack is consistently good and definitely a place I'd come back to. The food is really tasty,…read moreespecially the burgers, and the chicken sandwiches are excellent. I'm also a big fan of their crinkle-cut fries. They have a nice beverage selection too, which is a great bonus beyond the standard soft drinks. The restaurant is always clean, and the overall atmosphere is pleasant and easygoing, with people just enjoying a good meal. Even though I used the digital ordering system, the staff still came across as friendly, attentive, and helpful, which stood out for a fast-casual spot. It is a little on the pricey side for a burger place, but in my opinion the food quality, taste, cleanliness, and overall experience still make it a good value. Solid food, good service, clean environment, and definitely worth coming back to.

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Wooden seats and tables
Wooden seats and tables
Triple French Onion Soup Burger. Good, but I don't think it's ~$20 good
Triple French Onion Soup Burger. Good, but I don't think it's ~$20 good
Drive thru to the right

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Drive thru to the right
Habit Burger & Grill

Habit Burger & Grill

3.7
(345 reviews)
0.2 mi
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Santa and her team are on a roll, whether you stop to dine in, or order via DoorDash, which is what…read moreI mostly do and use. My salad orders are usually very nearly packed and I can't remember missing any condiments, or getting my orders shorted or mixed up... (Sadly I can't say the same for the Guys from McD's, for instance). As my Grandma used to say "Good food takes time to prepare", these guys don't skip a bit, but rest assured that they stay on top of their orders, I just witnessed 4 to five take out and delivery drivers be sent out in well under 10 minutes. Kudos to the team, I am a neighbor here in Downey and will continue to favor their business!

Imbalanced between fresh food/burgers, kind staff, and a playlist that's just too loud..for me…read moreanyways-dealbreaker. I love the layout at the Habit, on Firestone, in Downey. Spacious booths, lots of table space, big food trays!-big windows that have full blinds to block the Socal sun, high visibilty, modern bathrooms. Not a bad homework spot!-but distractions are high here. We had a coupon BOGO double char burger-we hadn't been here in a couple years. If I saw this in a painting, or a big photo in a frame, then a different angle showed the plenteous parking, I would think, this looks like a soon to be favorite place of mine. Well lit, clean and modern. But pictures, and paintings don't reveal volume. I had 3M push-in ear-plugs in, and even with them in the grinding noise felt just too small of a distance away, but palpable, and too loud. Our church has a concert like praise band every Sunday-my ear plugs do a great job muting it down. The general staff-hourly were quite nice- I could never work there though, or spend a relaxing time with room on both ends of eating because the "mood music" felt overwhelming, dominating the experience. I looked around and people didn't seem to be aware of it. My wife admitted it was quite loud. We ate, but left soon after because the music/noise was un-ignorable. Escaping out to the parking lot was a sweet relief. I went home feeling full, but drained. The freshness, and flavor was identical to Nexxburger on Florence, but about twice the price even with a BOGO coupon! Semi-pricey burgers, with overly-amped music, made it a fight for me to endure. Nexxburgers music gets loud, but not like the the Habit. I would make it in here often if they had light music, or none. We'll choose peace instead. Unfortunately, eating at the habit, will not become a habit for us.

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Interior spotless
Interior spotless
It looks like I'm #1, but I'm actually #11
It looks like I'm #1, but I'm actually #11
Where the magic happens

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Where the magic happens

Chipotle Mexican Grill - mexican - Updated July 2026

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