I ordered a bowl online today, picked u and brought home. When I removed the lid it appeared to be half eaten! Not the usual amount, I was grossed out. Called and waited 10 minutes for a human to answer who sounded disinterested; then hung up as I was relaying experience. The store manager said she would remake it which was done swiftly but wrong when I opened it. So disappointing. Will try local family owned spots in future. No follow up from Corporate after my review response on email. read more

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I ordered a burrito for pick up. When I got home and opened the bag, the burrito was the size of 3 fingers, was missing guacamole, and had 3 pieces of chicken in it. Completely unacceptable and a disgrace. This location will not get my business again. read more

First time I used door dash and had 1/4 in my burrito bowl compared to when I go in person. So disappointing I will not be going back.

boycotted chipotle for months because of the consistent terrible portions when it came to delivery. decided to give it another chance. today was my 2nd time ordering delivery this week, and the portion sizes were actually decent both times. finally. it seems like this location is stepping up their portion game. THANK YOU. fair portions = more business from me/everyone. please dont skimp out your digital customers anymore! read more

Literally the worst chipotle I've ever been to. I ordered a bowl through the app and put LIGHT salsa but they put extra. Also the portion was tiny and they had balls of disgusting rice as pictured. I assume everyone who works here hates their lives by the way they prepare the food read more

Chipotle Mexican Grill - Rice ball?? - Mexican Near Me - Sea Girt, New Jersey

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Portions are awful. Employees are rude. Sodas/juices are never filled. Never has forks or spoons sometimes. No lids for sodas.

What kind of portion is this? HALF of the entire bowl is empty. This is unacceptable and I won't be getting the nutrition I need. A human needs calories, this is not enough. Shame on you Chipotle read more

Chipotle Mexican Grill - Half empty bowl.... - Mexican Near Me - Sea Girt, New Jersey

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Not the best experience. Ordered 3 bowls and the rice was severely under cooked. That was disheartening.... Also asked for tomatoes on the side but he put it on top. He tought I said on the side of the bowl.... That doesn't really make sense but ok... and did not offer to re-do it. Hard to find s decent Chipotle these days... read more

Wow, chipotle is fricking back. The hot honey chicken has turned things around for this franchise and I cannot believe it. I will be getting this every single time. It was busy and the service was still great, great atmosphere with a fantastic playlist read more

Chipotle Mexican Grill - Mexican Near Me - Sea Girt, New Jersey

Gave it a final chance and will never go back. Sea Dirt Chipotle grossness. -0 stars. This is hands down the WORST chipotle ..... It doesn't matter if you DoorDash, Uber eats or go into the store .....they cannot get their shit together... If you DoorDash it is a 100% chance of the order being wrong. I realize it's very difficult finding help in our country right now , but at least have ingredients for the help you do get for them to be able to do their job properly..... You certainly aren't going to be able to keep people if you don't have food for them to serve AT 7pm on a WEDNESDAY. Ordered a salad and they didn't even have DRESSING. husband ordered a bowl. No brown rice. The store was a complete dirty disaster. read more

Chipotle Mexican Grill - the food being served - Mexican Near Me - Sea Girt, New Jersey

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As the other reviews state, portions are a major issue here. You will get half a scoop of chicken. If you want the normal portion, they charge for double. Avoid this location. read more

I go in with my boyfriend to get some food for us and his mom to take home. We order the food and when the lady worker is wrapping up my boyfriend's burrito it's messy as hell and she looks pissed and unwelcoming. We ask if we can get chips and she says "i don't know if we have any, or if i even have time to make them." That shouldn't be my problem! When i got home i look in the chip bags and there is barely ANY CHIPS. Terrible service and i wasted money on two bags of chips to get 5 crushed up chips. Very unhappy. Way to be RUDE and not give me what i paid for. THERE WAS TWO WHOLE BAGS OF CHIPS I WAS LOOKING AT!!!!!!!!!! Horrible service i want my money back. read more

Chipotle Mexican Grill - Mexican Near Me - Sea Girt, New Jersey

BS servings for everything not just meat. Rude too. Stay away!!! Whoever was working tonight should not have been serving the food

This branch of our favorite fast-food restaurant has decided to go "all digital" for some unknown reason. It's caused ridiculous delays which in turn has led to lots of lost business. They don't even have ANYONE at the front counter at all. To make matters worse, I like one of their seasonal offerings, but you can't order that from the app - which is the only way to order. Theres no interaction at all with the person making your meal. Doesn't that undermine the point of a Chipotle?? No explanation. No sense. Certainly no interest in taking care of their customers. When someone comes to the front to bring out an order, they are grumpy and unhappy. It's mind boggling that the owner of this Chipotle thinks this is an acceptable way to run a hospitality business. Avoid this branch at all costs. read more

Chipotle Mexican Grill - Not customer friendly at all. - Mexican Near Me - Sea Girt, New Jersey

At 8:15pm we came in and ordered food, which was packaged to go. We wanted to eat inside but the second we sat down the workers started blasting the music so loudly. We were the only customers in the restaurant. So we left and once we got to the car I realized the lemonade was watered down so I went inside to pour a new drink, and when I went inside the music was completely off. I literally have never written a yelp review but this was such an odd experience I felt the need. read more

Been here twice... First time was 6 months ago. Food quality was "mediocre" was gonna give a review then but didn't...wanted to give another chance. Customer service, server was acting a bit silly and immature if I recall...but not enough to make a stink really. Came again today and it seemed I was shorted on meat slightly...(been to numerous other locations in NJ so I can compare)...there was a line so didn't bother starting a scene...server also seemed annoyed and slightly inconsiderate when a lady asked for an extra cup. Not sure what's going with this location. Better training...better interview process. We are all human and have off days...even myself. Still might come back in a few to see if there's changes. Food would get 1 Service would get a 3 Ambience would get a 3 I'm going to take a picture of my food next time so be ready to serve Adequate portions please :) read more

Might be the worst chipotle I have ever been to, very poor portions so many better chipotle's in NJ.

This is simply a terrible location. The staff is rude and slow. Came here (2/22/2024) and ordered a burrito bowl. I ordered online with the app. The app kept pushing back my "ready time", which was frustrating. Finally, after waiting 30 min, I went up to the counter. I was totally ignored. So I stood in line with everyone else. And when I got up to the register, I showed the guy my app. And he said, oh we keep the app orders behind the register. Yours has been sitting here awhile. Of course, the app still showed that it wasn't ready. The food was cold, it was not prepared as ordered. And, candidly, the experience was terrible even for a Chipotle. I felt nauseous the rest of the day. I won't be back. read more

horrible servings. several costumers complaining in front of me. they couldn't even give a full scoop. very rude

Worst chipotle I've ever been too. Portion sizes are very small (not filling at all). Multiple experiences with cold food and crunchy rice. Don't go here unless you plan on getting 2 bowls or burritos. Disappointing... read more

I've been trying to enjoy this chipotle location for years since I am local to it but they CONSISTENTLY deliver poor quality. The food is often cold, orders inaccurate, not ready on time etc. It's such a shame because I've been a very happy customer at other locations - I highly don't recommend this specific Seagirt one. read more

Didn't realize that extra sour cream meant fill the bowl to the brim with sour cream but ok. read more

Chipotle Mexican Grill - Chipotle bowl - Mexican Near Me - Sea Girt, New Jersey

If you are ordering online for pick up (they are only accepting orders that way) or 45 mins in advance I can't believe I waited that long for my order ordered online 632 pm expected for 645pm walked out with my order at 709 pm I was so hangry read more

Chipotle Mexican Grill - I did a burrito bowl swapped the rice for the new cauliflower rice it was different I'll try it again it was a lot of it (veggie) - Mexican Near Me - Sea Girt, New Jersey

Bleh awful service. Two out of three last occasions ordered through app for pickup. Food takes way longer than the app states. Tonight I waited 20minutes in a crowded store because everyone was waiting and finally got tired and left. Chipotle - open the lines so people can order normally and you won't have this issue. Terrible I will not be back. read more

Recently visited the store in Sea Girt mall, having not been there for a good number of years. A veritable pigsty with trash strewn, garbage bins overflowing, a nasty looking grill and food haphazardly thrown around behind the counter. It was readily apparent that nobody cared or was uncharge. And from reading the 1 star reviews with comments by the 'business owner' it's been this way for years. In talking to other patrons, this seems to be endemic throughout the Chipotle stores. Read the reviews before you order! read more

Only 3 people in line including me but it still took 10 minutes to get 2 burritos. The burritos used to be packed with plenty of rice and chicken and other ingredients where it took some effort to roll the burrito up. Not anymore, they have gotten skimpy on the helping of items they spoon in. Now its a partial spoonful of rice, a partial spoonful of chicken etc. Paying $19.09 for 2 burritos, you can at least stuff that burrito and at least act like your interested in what you are doing even if you feel the customer is inconveniencing you to say hello. read more

Worst one ever. Total disaster in this place every time I come. Completely mismanaged. Workers have no clue what is going on. Orders getting lost. Long wait times. Lackluster effort. Trash and unclean all over. Nobody cares here. read more

Place was packed and they had a lot of mobile orders coming in so it took a hott minute, but these kids working behind the counter busted there butts and were very polite. My burrito bowl was also one of the best I've ever had from a chipotle! read more

This evening i was taken great care of by a great staff who were polite, attentive, neat and caring ! great job compared to the last time i was here ! thanks ! read more

Did not slay! Usually don't leave reviews like this, but don't mobile order bruh, it took an hour of us (and many other people) waiting and everyone walking in to order got theirs right away! Fake af don't come here but I hope tacos are still good I'll update if they're ass :) Update: they forgot our chips and queso going back rn bruh ANOTHER UPDATE: these chips are so stale so gross read more

Meal comes out great but these chips are not edible 9 out of 10 times I go there. This much salt is on 50% of the chips. read more

Chipotle Mexican Grill - Way too much salt on 50% of the chips - Mexican Near Me - Sea Girt, New Jersey

It's a bummer since it's used to be a nice location. Every time we try to give it another chance, something is off. They'll forget some ingredients altogether or be very stingy with portions. Ordered a salad and they did not include the dressing. Don't bother doing any double meat, they give you like 2 pieces if they even remember to add it. It doesn't make a difference if it's in person, on DoorDash or the chipotle app, something is always wrong or missing. Certain things I can deal with but it's disappointing and a waste of money if it's wrong every single time. The workers are nice but I wish we could depend on the food coming out correct. read more

Remember when Chipotle used to be good? A $7.50 burrito could feed two people! Now they are more money, smaller and for some reason always cold from Sea Girt. Cold, and the tortilla feels like it's been reheated multiple times, very rubbery. My wife can't really do spicy food, so she got sofritas, pico, and corn salsa and couldn't finish it. I think they probably made a mistake and gave her chorizo. But after multiple times of us getting no salsa when we order chips and salsa and other mistakes, it's just frustrating. And we always get amnesia and think maybe this time will be different. It's like Stockholm syndrome. read more

Went here last night around 9pm with my family. Im from out of town so when I looked up this chipotle on maps, I decided to ignore the low reviews and go instead- this was my first mistake. As I was ordering my bowl I asked for sour cream but the guy told me they were out (I could literally see plenty of sour cream in its container). I wasn't going to make a fuss about sour cream, so I said that's fine and just got my bowl without sour cream. My mom however was not the same and made him scrape it into a tiny container. There was enough sour cream to fill the container up. Not sure why he refused to give me sour cream when there was plenty left but whatever. Biggest problem (and why im leaving this review the next morning) is the food poisoning it gave my brother last night/into the early morning. He got the chicken and the rest of us ordered the steak. Not sure what was wrong with the chicken but this chipotle was the last thing we ate last night. Only thing different my brother got was the chicken so it leads chipotle to be the probable cause. Do with this information as you will, I probably will never be returning to this location again, and definitely taking reviews more seriously next time. I literally never leave reviews on this app but food poisoning sucks pretty bad so figure I'd save someone else's stomach by doing so. RW read more

I wasn't happy because I walked in and now this location does only mobile ordering. So then I place the order on chipotle.com and from there, I knew that was a bad idea because if I was watching them, I could have noticed how stingy the portion would have been. I paid $50 in food for pretty much $15 worth of food. I ordered the 3 Taco meal and had no meat in it and I also ordered a bowl and paid an extra $4 for double chicken and I barely got the first scoop and there also wasn't a good rice portion. Truly upset how much I paid for food when I had to go get more food somewhere else. read more

We asked for extra ingredients and received half portions instead. There were about 6 small pieces of chicken in my bowl and 75% of the bowl was rice. My husband's burrito was very small and also did not have the extra ingredients that were requested. We paid for chips and guacamole and they didn't give us chips. The guacamole was brown, see attached. We will not be returning. The food was cold at pickup also. read more

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Haven't had chipotle in a while so I decided to get some. I got a normal bowl with rice, beans, sofrita, lettuce, salsa, and corn. Unfortunately ended up getting really sick, not sure if it's food poisoning or not, but I feel awful. I don't write reviews often but decided to share this to make sure others are careful. Other than that, the customer service was awesome, and the employees did a great job handling the rush. Update: forgot to share that I developed hives on my face because of the food, very surprised by this read more

Chipotle Mexican Grill - Hives that showed up on my face - Mexican Near Me - Sea Girt, New Jersey

I'm not supporting this place at all, and am extremely PO'd rt now the place is out to Lunch online ordering only????? And how do suppose your getting that word out to everyone mental telepathy. People drive to the Rest. only to find out the only way you can order is Online! R U FOR REAL???? Especially someone that worked all day in this heat. Chipotle will never ever see my money again! Why don't you try really accommodating your Customers!!! read more

Very happy with my mobile order. They got everything PERFECT, portions were big and they gave extra utensils/napkins. 10/10 experience

Great food! Nice employees! They're very friendly and helpful. It's hard working in this industry especially during difficult times, but they always seem to be working hard and doing their best read more