Maybe the 5th time Ive been since opening and my most recent visit was the last straw... The food is always salty and the last time they ran out of rice... My food was half cold and I think i counted about 5 small cubes of chicken at most. I will not be returning to this place and perhaps you can think of paying your employees more so they actually have the drive they need to make good food. read more

Dirty, horrible service, never get your meal right whether you call it in or place the order in person. Do not bother with this place go to jersey mikes next door or even get some expired food from acme also next door before you walk thru these doors. read more

I've been to this location 3 times in the past 6 months. Each time I go, it some how gets worse. I understand the workers are probably underpaid and tired but it's still important to keep a place clean for health reasons. All the food is mixed up with eachother. There's meat in the veggies. Most of the workers are super short with you... I need to stop coming here read more

We ordered via app 40 minutes ahead of time. Got there and order was not ready - one staff texting, Manager sitting conversing with another staff, 2 people marinating meat, none of them wanted to pay attention. Manager finally paid attention and had our order printed - I guess nobody pays attention to the app orders otherwise- and started preparing order only to stop because he needs to wait for more steak to get cut by the guy who was texting. So another 15 minute wait on top of the 40 minutes. All the staff looked miserable. Another lady came in and stood at the counter for five minutes before a staff member told her somebody will be with her shortly. Our food was way too salty could not even eat most of it. Would love to support local business but these folks do not deserve it. Take your business somewhere else unless you love bad food and poor service. read more

$18 for the new garlic steak bowl, no guac or queso. Steak was unbearably dry and the portions were tiny of rice, beans, and meat. No fajita veggies available, medium salsa was too spicy with no flavor. The worst chipotle I've ever been to, so bad I had to write a review. read more

Worst restaurant! Should be shut down. Many deliveries missing 1/2 the order and the remainder is not edible Grub hub drivers say Chipotle Stamford workers are rude and don't care at all. read more

Just like any other chipotle, food was good and service was friendly. Line kinda piled up, they were a little slow.

Granted they are new but where is the training/management?? Just waited 20 minutes on a long line to find out they are completely out of steak, no brown rice ready, no sour cream in the bucket, one of the salsas wasn't out and there was barely any lettuce left. Definitely not worth $26. Won't be back for awhile until they are up to par with other Chipotle locations. read more

This is the worst run chipotle ive ever been too. It has a new staff daily and each time its worse then the last. Constantly out of food, staff talks on their cell phones while watching the line grow. Sad, because i was hoping this place would make it. read more

Not my favorite chipotle, but I'll give them the benefit of the doubt because they're a new location. Ordered on a Friday night through the app, which after waiting for about 40 minutes, I really should have just waited in line (I don't think this is their fault though, they were probably getting an influx of orders at the same time so the system might've been overwhelmed.) I had no issues with the food itself, same good chipotle flavor that you'll get at any of the chain locations (minus the chips- but I'll get to that.) What made me sad though, was that after ordering extra carnitas in my brothers burrito he received this sad excuse for a "double meat" meal. (And yes, he took a bite out of every corner just to make sure he wasn't getting punked.) So I def think they need some work on their portions! Also- chipotle chips are some of my favorite, but these just didn't live up to my expectations today. They were a bit soggy, and lacked the lime-salty flavor that chipotle chips tend to have, which was a bummer. Now like I said, they're a new location and on a Friday night, they're bound to have some bumps in the road. I just hope they get their flow soon! read more

Chipotle Mexican Grill - What was supposed to be a double serving carnitas burrito - Fast Food Near Me - Stamford, Connecticut

This is the worst managed chipotle I have ever been to. I asked for chips and they told me they don't have any. I asked if they were going to make more and they rudely walked away, angry that they had to make more (aka do their job). I have a problem with this Chipotle and an order every time I go. read more

It's so disgusting at this location. Don't bother. We've come here three times and it's terrible. The food service area is gross, so is the soda fountain area. Teens working there could care less, zero management to be found. read more

Workers are inexperienced and slow I don't wanna be mean but I placed an online order and I watched 2 people who didn't order before me get their food like I said I don't wanna sound like a dick the workers are nice but it's just not the best running chipotle ( definitely don't go at night) read more

The last thing I want is for a local business to go belly up, but honestly, do not go here. I came to yelp just to see if others have had the same horrible experience and found about 20 others with similar complaints to mine: We did a takeout order online. When I picked it up, I noticed the tables all had food remnants on them and the food prep area appeared as though they don't clean up after themselves as they prepare the food, as there was food all over the food prep area. When we got home, they had totally confused the order and didn't include the additional guacamole we ordered for each bowl - then it's almost impossible to reach them, first getting an automated menu that kept wanting to take our new order!! When we finally did get a person, they tell us they were out of guac (this happened before with the my son, at this store) and they then said, that's why they gave us a free queso. There was no queso included and no mention of it when I had picked it up. But still, that didn't explain how they mixed up the orders including wrong toppings with wrong bowls. We were told we would get a refund and we'll see it in two days. If we don't, they will hear from us again. But they will never see us again. read more

If there was a choice of 0 stars this chipotle would get. Horrible service, employees are terrible and do not understand your order. They tell you "no" and dictate what you can order on your burrito. Never go to this Chipotle franchise. TERRIBLE! read more

Absolutely awful. Not one, and I mean not ONE thing in the steak bowl I bought was seasoned. Not the steak, rice, beans, nothing. Bland and disgusting. Even the chips had not one speck of salt. Gross. read more

This is probably the most poorly run major brand food establishment I've ever been to. A few high school aged kids seem to run the place and not well. The dining room area is filthy, there was an overpowering burn smell when I walked in, and the burrito I received was crunchy due to rice that was either overcooked and sat around to harden or undercooked and still hard. Either way it was the worst burrito I've ever had. I didn't think I had to check the reviews for a newer Chipotle before trying it but now feel compelled to try and stop others from eating here. Oh and at 7:30 they were "out" of both chips and guacamole. Just awful. read more

I will NEVER go back here. This place is out of control and needs to be closed or get a whole new staff. Everytime I go the order is never correct and they give a very small amount of food. if I could give this location less then a star I would. read more

Something needs to be done about this Chipotle. It is a mess. It isn't necessarily the workers because they have lots of employees who all appear to be doing their job so it must be management. I know we are in a food shortage but how are you going to be out of all proteins except 1 by 1pm?? Last week I ordered a pickup order twenty minutes in advance only to arrive and wait an additional 40 minutes for my order. I went in two days ago and they somehow "lost my order". Each time I come in here I hear guests complaining. The employees are very kind and are definitely working hard given their circumstances but something needs to be done higher up because it is a disaster. read more

terrible service, so slow!! only ever have 1 person making the food and the line moves at a snail's pace.

An absolute mess. Literally food all over the restaurant every time I come. Constantly out of food. This restaurant needs new leadership.

Worst chipotle ever . Tried to give this location another try and yet again they were out of everything and extremely dirty. The server asked the cook if he was going to make more fajita veggies and he yelled "no" from the back . I was given the smallest portion of meat and then when I asked for a little more they said they would have to charge me for a "double". They were out of dressing ,queso , steak and any juices and i also asked if they had any corn (because there was none out at all like it didn't exist) and the lady strait up ignored me, I must of made her nervous because on top of that she didn't even close my bowl up. Moving onto the soda .. the ice dispenser was covered in mold dripping down from the top. I let someone upfront know he didn't seem to care at all . I didn't even get my soda because I was disgusted after that. And there was no napkins or utensils . This was at like 7 pm so not late . Will not be back read more

Every single time I go they never have white rice, and don't know how to wrap a burrito. Two things you think a CHIPOTLE would have down to a science right read more

I ordered online, arrived 10 minuted after time I requested for pick up, no order. They had no record of my order. Four people duplicated each other's actions and questions. I went to my car and proved I placed an order for 1:30 pick up at the High Ridge location. Finally the 4th person said he would make my order. I did not have time to wait and told them I wanted a refund. I have submitted a complaint to Chipotle and will dispute the charge once it appears on my credit card. This location is SLOW which I why I arrived after my specified time. IF I order again, I will have to go back to the Riverside location, I won't go back to Stamford. Their chips are always stale too. read more

very dirty - staff is very unorganized and very unprofessional. ordered online got to the store 20min my orders were not ready nor was it with an associate to be done. I got no apologies. read more

What a mess. Something needs to be done to properly manage this new location. We were psyched when it was going in but what a disappointment. Not only did we wait 30 mins for a mobile order but the manager told his staff not to help me because I would have to "just wait." Then he told me I should cancel my mobile order and just wait in line behind everyone else? I walked out and got a refund from the app. I want to give this location another chance since it's conveniently located but the service was so bad I will not return for that. Hopefully they get some employees to properly run it. read more

we really wanted this location to be successful but i'm doubting it will ever be. Tonight at 6:10 p.m. there was me and 1 other person in the place. The lights were off in the dining room so it looked closed. As always they are out of stuff, NO guacamole and no veggies tonight, come on really? How do you eat here without veggies and guac? Are you kidding me, it's 6:10 p.m. The place was filthy, garbage overflowing, the tables were gross and the counter was no better. Someone from management please take an interest in this location and do get someone there who cares and can help improve it. My coworkers refuse to go here for lunch anymore and no one in my house wants to go either anymore. Please help this location be better!!! read more

Rude, untrained college kids as staff, with no leadership. Constantly out of base food (steak, chicken, beans, rice, cheese), by the time you get your burrito you've likely waited for a certain ingredient and couldn't get others because they weren't available. Restaurant is very dirty too, never clean. Disappointing to see this establishment fall off so quickly. read more

ordered 4 meals IN PERSON tonight and each one of them was wrong and had weird stuff added or forgotten as the staff would keep leaving and coming back to the order. ordered a specific thing off the menu with meat and ended up with some veggie concoction. didn't think to heavily watch the "trained workers". the quesadilla may have well just been a stack of cheese and meat with tortilla half wrapped around it. this place gets worse and worse every time. pitiful. never come here. they're out of everything and the place is disgusting & needs to be shut down. read more

been here multiple times and my orders always come out wrong. theyre always using different ingredients and have used spinach instead of lettuce. read more

Love coming here to eat always get treated warmly and get through the line in a disent amount of time.. keep up the good work guy.

In general, I really like Chipotle, but I wouldn't order from Stamford again. (This was my first experience at that store.) I ordered using the app for pickup. The salad bowl I ordered had no lettuce in it at all! That ruins the dish. It was kind of gross with just toppings (especially since I picked the toppings thinking there would be lettuce). How are they training people there? The other food we ordered was luke-warm at best. (I picked up our order exactly on time, and we noticed right away that the burrito was not hot, but figured we would just deal with it.) And, I had to wait in a long line at the cashier to pick up our food because they weren't using the pickup shelves that they had in the store. I tried to call in to complain about the salad bowl not having any salad in it, but no one in the store would pick up the phone. So, there doesn't appear to be a way to try to fix this without making a half hour round trip to the store - and who know what they would say. It was a very disappointing dinner for $50+. read more

employees are some of the rudest people i've ever met. they are always out of basic ingredients like tortillas, chips and veggies. has happened two weeks in a row to me. no empathy, no apologizes, no refunds nothing! everyone has attitudes and has been extremely rude and unkind raising their voice and swearing to me and my family. read more