During a wedding weekend at The Bedford, I had a massage by Cheryl and a blowout by Loni…read more Massage was outstanding and she took so much care to lower my stress. And it worked! My hair was so beautiful. The Salon is fantastic and would recommend highly!

I had to cancel a couples massage on 6/30 since we received a call from my husband's sister at 1:30…read morePM that their mother was in critical condition and about to pass away. I called the salon/spa as soon as we hung up with his sister. The person that answered the phone said it was no issue and she was very kind. Unfortunately, later that evening we received an email stating we were no-shows and we were then charged $300 on our credit card. I called to speak to the owner on Monday. Instead of being, compassionate and kind she lectured me on how many visits I had to cancel in the past year. She agreed to the refund but inferred that I am not welcome back and also would not let-up on the cancellation history. We've been frequent guests at BVI over the years and even held our daughter's wedding shower there in 2024. It's disappointing that an experience at Luxe has now colored how I feel about the property as a whole, given how loyal we've been. Of the appointments I did need cancel for medical reasons (13 over the course of a year), my shortest notice was 9 days and longest was 108, averaging about 7 weeks. That's real time to fill those slots, not someone trying to hurt the business. Their cancellation policy states no less than 24 hours notice is required. I did well over that each time. I typically would book months in advance because securing the people I want and the dates/times I want is not easy if I wait too close to the dates/times I need. This causes me to have to adjust the appointments at times due to medical issues I was having at that time. I explained this to the owner, but she still was very aggressive and heartless.

Love this hair salon. My hairdresser Kayla is friendly, knowledgeable and passionate about her…read morecraft. Everyone here is nice and polite. I feel comfortable having them working on my hair. Scheduling appointments is easy and they're always on time.

I feel amazing after my haircut, thank you so much. The salon was clean, service was amazing, I…read morefeel fantastic after a huge cut, Colleen was GREAT and I love the styling.

Salon North is truly the best of the best! From the moment you walk in, you're welcomed with such a…read morewarm, positive energy--and that starts with the owner, Lauren. She is always so welcoming, upbeat, and genuinely happy, which sets the tone for the entire salon experience. My hairdresser Alinah is absolutely amazing at what she does. She is incredibly talented, attentive, and always makes my hair look and feel flawless. I trust her completely and always leave feeling confident and refreshed. I also see Maddy for waxing, and I can't say enough good things about her. She makes every appointment so comfortable, easy, and enjoyable. Her professionalism and calming presence truly make a difference, and I actually look forward to my waxing appointments with her. Salon North is a place where you feel cared for, comfortable, and confident every single visit. Highly recommend to anyone looking for top-tier services and an amazing team! ‍

Anjali is amazing. I got my haircut and a deep conditioning treatment this time. Love my new hair.read more

Buyer Beware. Un-suspecting teen presented with $600 highlight bill. First appointment to Salon…read morewith the owner, teen requested highlights. Lori suggested and applied extra after extra. Not once did she stop to explain what the escalating costs were, nor did she verify her new young client's ability to pay. I made several efforts to connect with the owner to help her appreciate this mistake before writing a review.

Ellyssa is completely amazing. You can have complete trust in her that she will cut, color and…read morestyle your hair exactly how you envision. Although I've moved to the west coast, I will always plan to schedule my hair care with her whenever I'm back in NH!

I was so happy to find Mari Lossi Hair Studio. Mariana and her team have expert-level coloring…read moreskills, and they can flawlessly blend my extensions not to mention the amazing decor and relaxing vibe. Thank you girls, my hair looks amazing and I have found my forever salon.

Excellent colorist! Natalie does a very good job. She also makes good suggestions about cut and…read morestyling.

I visit Daelynne as my wax specialist on the regular. Her room is cute, and super clean. I CANNOT…read moreexplain to you how comfortable you will feel with this woman while she's eye deep on your lower half working her magic! She's professional, kind, caring and is a really great therapist in my opinion! If I could give her 20 stars I could. And if I got my hair done by someone other than my sister, she would be my girl.... Check her work out, she's flat out amazing

Daelynne has been my esthetician for over ten years now! Daelynne offers not only hospitality, but…read morecomfort and high quality work with everything from hair, facials, waxing and eyelash extensions! She is a true professional and a lovely person in general! Whether you are well-seasoned in beauty appointments or brand new she will give you the best care and service around! Michael Thomas Salon offers so many high quality products and services without being pushy. Please check this place out!

Cheryl is an experienced stylist/ owner and pleasant person to talk to. She is accommodating and…read morethe salon vibe is relaxing and "chill". Reasonable prices considering today's market of overpriced salons.

I so love going to the Mad Hatter hair salon and would highly recommend going there to anybody…read more Cheryl is the best.

A great find in Bedford, tucked away behind Club Fitness…read more Lovely friendly staff all make you feel welcome. Recommend all services expeienced to date: hair colour/cut, nails and waxing with Cindy, Pat and Sherry.

Absolutely love coming here to see Amanda!! The place is very clean and the other hairstylists are…read morealways friendly even though you aren't there to see them.

Blush Beauty Boutique & Spa, the only reason I gave it a 3-star rating because trying to get…read moresomeone to call me for an appointment was a feat unto itself. Blush is on a quiet block on Elm Street. The entryway is quaint and pleasing. When you walk in everything looks pretty and feminine. It was very typical of what you would expect an upscale salon to be on a smaller scale. My daughter had given me a gift card so I could have a pedicure. I went at the tail end of June to get an appointment before going on vacation on July 13. I thought I had enough time. When trying to make an appointment I was told that each tech/hairdresser oversees making their own appointment...? Ok, that wasn't my experience with Anjoli from Amherst, but hey who am I to tell them how to run their business? One nail tech was consulted, and she said she was booked until the 16th of July, but the girl at the desk took my number saying that the other tech would be given it so she could call me and make an appointment. I said thank you and I left. I waited, one week, two weeks, I went on vacation, when I returned, I called and left a message. No response. Four weeks later and still, I wasn't called. I private messaged them on Facebook and got a quick response with effusive apologies, "it's not a normal practice, we adore our clients, sorry that this slipped through the cracks". I gave my number again and waited a few more days and still no callback. I finally went into Blush again, stated my complaint and requested a refund. Which was denied, because that is not their practice, however, my number was taken again so that the owner could call me. Five minutes after leaving Blush, I received a call. It was from a nail tech. She had an opening that Friday and was able to finally accommodate me. As pedicures go, Ty did a very nice job. It was a relaxing experience. I enjoyed being in a pleasant room having my feet and legs massaged. I cannot find fault in the treatment. As a business, however, I think they need to come up with a better system in order to ensure that potential customers do not "fall through the cracks". Will I return to Blush? Probably not, as a potential new customer, I didn't feel valued, plus I have better things to do with my time than to wait 5 weeks for someone to call me to make an appointment.

This is a very clean, well run business with wonderful people who work there. Would recommend…read moreanytime!

Kristin has been coloring and cutting my hair for more than 10 years at Salon Sama. So I was…read morethrilled when I found out that she was out on her own. She is still conveniently in Watertown, even closer to Cambridge now at Hair Pluss, which is great! Kristin always stays up to date on the latest "technologies" in color and cutting, and my hair always comes out exactly as I had pictured. As an added bonus, she is also very reasonably priced and fun to talk to! If you are looking for a new stylist near Cambridge and/or Watertown, Kristin is your girl!

From the owner: To book your next appointment with me please text or call 617-999-5132 or visit…read morehairbykristinstewart.schedulista.com