I asked the owner about using quality parts for foreign (German) cars, are they as good as…read morecertified OEM ones, he has yet to reply. Also, my brakes replacement project is not urgent, so I can wait a bit longer. I put a 3 stars because I don't know, & I can't leave blank with NO star. Need to state this if someone is checking this shop.

After calling around in hopes of finding a reliable trustworthy auto shop to assist with car…read moremaintenance needs, my tire pressure was checked and air was added. I was given an assurance that all my Jeep maintenance and repair needs would be met most without needing an appointment. All of my questions were answered. We'll see, so far so good though :)

They are a good shop to work with. They are honest, don't try to push things that you don't need OR…read morecan't afford to do at the moment (at the time, I could only afford to get one thing taken care of a list of things. They informed me of the condition of the other issue and didn't pressure to get it done. My budget was tight so it was nice to know I had some time before thing needed to get done) They are a popular shop so getting an appointment may take some time, they're worth the wait IF you can.

Great service, checked car for problems, didn't find any issues. Good value for service provided.read more

I had a great experience at Benz Oil this afternoon. I swung into the gas station for some gas, and…read moresaw the $19.99 special oil change sign, and figured I'd give it a try! The technician was very friendly and helpful, and politely reminded me to get oil changed more frequently as I was a little over the service date and it was evident in the clarity of my oil. He also checked the levels of my other fluids, checked my tire pressure, and didn't try to pull any surprise repairs or fast ones when it came to the oil change--which hasn't always been my experience in Ann Arbor. I will definitely check them out again when it's time for my next oil change. The only reason for my 4 stars rather than 5 was due to the (hidden) disposal fees that pushed my $19.99 oil change up to $25.60. But otherwise I was pleased with my experience!

Friendly, family business, fantastic prices . We take all of our family cars there. We never have…read moreto worry about upsell for services and products we don't really need

Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle…read morehere for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!

Ken was very unpleasant and short with me from the moment I pulled into the bay. Already was…read moreregretting choosing this place because of his attitude. Then he tried to charge me $112 for a 0w20 oil change on my Mazda that I've already had done twice before for $66 elsewhere. This place is a rip off! Beware if you're a woman they will take advantage!

I've used Belle Tire for years and one reason was the free flat repairs but lateLy it's a benefit…read morehard to collect. I bought 4 new tires for my F150 about a year ago and recently picked up a nail in the rear tire. I went to where I bought the tires and the counter guy asked if I was going to leave the truck. I told him I was unable to do that and he began to tell me how busy they were and if I couldn't leave the truck it would be at least 2 days! Wonder if I was driving cris country and you were told that. Basically a useless benefit if you can't wait foreve. next time I'm going to Discount Tire!

i got a flat on the side of the road, car didnt have a spare, called belle tire in adrian, mi and…read moreasked if they had the size i needed in stock, they said yes. But couldnt install it because i needed an appointment. Didnt help at all and left me stranded. Also didnt know people would be able to tell when they would be getting a flat ahead of time. After being a customer for years. Never going to belle tire again,

I've been taking my car here for a few years now and this last time the service was awful. The…read moremanager was not friendly (grumpy) and there was little communication from him. Plus it was expensive, even with the $25 coupon. I will be going elsewhere from now on.

They don't check everything they say they do .. receipt said they checks many things but I saw them…read moredo minimal .. not honest

Overall great. Staff were friendly and polite and importantly, they didn't try to upsell me. They…read moreoffered but did not push me to do a synthetic oil change too early. They helped top off fluids for my car and put air in tires when it was needed (due to the low air light being on at the beginning of winter, a yearly occurrence). They then sent me on my way without me needing to pay anything (despite offering) -- I will be back when it is time for my next oil change. If you sign up on the Valvoline website, you get periodic good coupons.

My wife visited this Valvoline location in Chelsea, MI for a simple, routine oil change. Instead of…read moreproviding an honest recommendation, they told her she needed full synthetic oil for her vehicle -- which was not true for her make and model. They upsold her into a service that cost more than $100 extra. This kind of pressure-based upselling feels predatory and takes advantage of people who trust that a national chain will act ethically. We expected better from Valvoline, but the experience showed the opposite. If you go here, be very clear about what type of oil your car actually requires and double-check your owner's manual before agreeing to anything. Unfortunately, we won't be returning.

Came here on a Saturday morning around 10am to find all the bays were full (good sign people trust…read morethem). Waited maybe 5-10 minutes?? A young gentlemen came out to greet me, apologized for the wait, and told me which bay was opening soon. Really appreciated being informed! Got the usual full high mileage service & price I get elsewhere; so that tells me I'm not getting jyped. I overheard a conversation of service recovery in the bay next to me. Staff was very courteous, helpful, and understanding when a difficult situation came about. Professional and non confrontational. Thorough check of all lights and tires. Boss man came over and checked to see if I was doing good AND came to help his team. As a leader myself, I like seeing managers in the thick of it. Staff were also helpful to each other and respectful. Great communication. Sam was a great tech! Entire service took about 10-15 mins; which I'm not complaining about. I'd rather have quality over quickness. But it was nice to have a bit of both! Highly recommend!

I always change my oil myself but the weather came in early this year. I was very happy with the…read moreservice today. I was impressed with Josh, sharp guy. Since I was going to do the oil change myself i already had the oil (full synthetic) and filter (pre soaked with oil in it). No problem! I got the cheapest service to save some money. They even gave me a small discount for providing my own supplies, Nice touch. I had a Military discount or Senior to choose from.

I am not usually one to leave reviews, but this was such an easy & pleasant experience that I…read moreneeded to do so!!! The employees were respectful, quick, informative, kind, and honestly hilarious. I have never had such a positive experience dealing with anything for my car and as a woman that is especially appreciated! I cannot recommend going here more !!!

This is the friendliest, most respectful, and efficient service that I have ever received. They did…read morea nice job explaining what I needed and providing the service. This was my first time, but I guarantee that it will not be my last.