Is it plain and simple that when I need towing or roadside assistance, I call Dunivans towing in…read moreSan Juan Capistrano and request that they send Vince. He is the most skilled and knowledgeable tow truck driver that I have ever dealt with in my life. Vince, keep up the good work. Michael Wernet.

Hi Dunivin's, Today,…read moreApril 30, I called AAA because my car would not start. AAA sent out a young technician from Dunivin's named Gibran who diagnosed the problem. I did not have to wait very long for him to arrive. I needed a new battery, so Gibran quickly began to take the old one out and put in a new battery with a 3 year warranty. He was efficient and very polite. He made sure that everything was working correctly. As I began to drive away, I stopped to ask him why I was still getting notices on my dashboard, and he assured me that the notices would go away very soon. And sure enough, they did. I cannot say enough good things about Gibran! He is a valuable employee to Dunivin's!! Thank you! Susan A.

Super personable and patient tow support technicians.... Yes I made that title up!!! Haha! Talk…read moreabout human beings with a heart...if you ever have the horrible experience of having your car towed, you'd be blessed to have it go with this location!!! To my favorite tow crew(fake names given: Michelle (just the most professionally patient: mothering and understanding and just efficient in shutting down whining) B & J -1 of you I never met but I feel like I've known for decades - thank you for that comfort during such a stressful time. And lastly, to the Angel amongst angels: Taking unfortunate circumstances and creating hopeful and uplifting outcomes is a gift and you guys don't have it easy but I'm so grateful to have been in service with the best in their field! I totally prefer Preferred towing!!! Value you can buy!

I can only speak for my experience with Robert (tow truck driver) He was kind, professional and…read morehelped tow my car into the Dealer for service. 5 stars for him

Michael was great. He communicated frequently and was timely with his on site arrival time. He was…read moreknowledgeable, friendly and agreeable to assist in getting the vehicle open to get my personal items out. Highly recommend Michael and San Clemente Towing based on my experience with them.

Michael is very helpful and worked on Christmas Day. Please, do not endless-search for a towing…read moreservice on times like these, because San Clemente Towing was the only provider willing to help out with my electric vehicle tonight. It took me hours to find someone, yet Michael gladly took the call, communicated great instruction, and found me and my car! He is really great at this and was able to ease my range-anxiety. If you are ever stuck, please contact them! Prior to my service, he helped a single mom with two kids, they were stuck due to no oil in their car. Michael really cares and should definitely be considered for a bonus in the near future. Thank you to San Clemente Towing for arranging the service tonight on this busy, cold holiday. I wish you all the best in the New Year! Happy New Years

We had the best experience with Imad. He arrived quickly for a late night call around 1am. He…read moreloaded and unloaded our car and we got home safely. We were stuck on the side of the freeway for hours because we had a terrible experience with Orange County Motor Club through AAA and CHP. After this experience we plan on canceling AAA and only using I Tow U! Thank you Imad!

Miscommunication with pricing. If requesting a quote please confirm it over text with this company…read more Price was modified upon arrival.

June 20, 2026: Requested a tow via AAA, and was dispatched an ERS unit. Both the driver Austin and…read moretheir dispatch called to collect information from me and provided me with an accurate wait time. Wanted to give Austin a big shoutout for making the tow a smooth experience. Great communication skills and solid work ethic.

It was a Tuesday morning and I was at the crib trying to handle one normal task before noon. My…read moreGerman Altima had been sitting in the driveway for eight months in a state of mechanical reflection, misfiring like it owed somebody three child support payments. I needed a tow to fix and smog. Simple. Routine. The kind of errand a grown man should be able to complete without a film crew. I called AAA. I'm a Premier member, ten years deep, never asked for so much as a free water bottle. AAA dispatched ERS Towing. Enter Mike. Mike pulled up to my crib in a flatbed -- emphasis on flatbed, the truck specifically engineered for moving cars that do not run -- and walked around my German Altima like it had personally insulted his mother. He stopped at the bumper. The bumper was aftermarket. Mike, summoning the dramatic energy of a man who had never seen a winch in his entire career, declared the vehicle untowable. A flatbed. Defeated. By a piece of plastic that does not even move. While this was unfolding, shawty's son Aiden was on my living room floor eating Hot Cheetos with the focused intensity of a CEO reviewing Q3 earnings. Aiden is five. Aiden has those little silver caps on his front teeth and a stare that has historically destabilized grown men, tax accountants, and at least one Lyft driver I know personally. He locked eyes with me through the screen door, mid-Cheeto, and I could feel him judging me AND Mike simultaneously. I have never in my life been on the same side of a conflict as Aiden. The fact that he and I were aligned against ERS Towing was, in retrospect, the first sign I was about to win something larger than a tow. Dispatch called. Enter Amy. Amy did not yet have a second reason to deny my service -- so Mike, and I want this part read slowly, took an actual photograph of my expired registration sticker and texted it to her, the way a man builds a federal case from his driver's seat. Within 12 business minutes, two unrelated disqualifying issues had been documented, photographed, and triple-archived by two coordinating employees. Neither reason exists in the AAA Member Guide. I have read the AAA Member Guide. Twice. Aiden has probably read it at this point. My German Altima has adjustable air suspension. The car can literally rise to greet you. The bumper concern was theoretical at best. The expired sticker is not a disqualifier under the AAA contract. Mike and Amy appear to operate from a secret rulebook hand-stitched in the parking lot of a Chevron, possibly inside a Nissan Altima with one working brake light, possibly with Aiden as a consultant. My theory, served free of charge: the tow destination was a few miles farther than ERS felt like driving on a Tuesday morning, and 'we don't feel like it' sounded less professional than manufacturing two excuses. Long tows are apparently outside the boutique service tier. Greed dressed up as policy. Roadside refusal as a subscription model. I did not subscribe. I did not get my tow. I did get a documentary. Aiden finished his Cheetos, wiped his hands on the couch, and gave me one slow silver-toothed nod -- the closest he has ever come to validating me as a human being. At that moment I knew I would be writing this review. One star. ERS Towing -- please return the AAA contract. You don't serve this community. You audition it. Even Aiden agreed, and Aiden agrees with no one. AAA, please send a different contractor next time. Mike and Amy can keep the photograph as a souvenir.

Quick, could work with me and had competitive prices for an economy tire. Was just looking for a…read moreplace to bring a car with a flat tire and needed a good but affordable tire for a second car!

Quick service, helpful and great value for what was done. Got an alignment within a couple hours of…read morecalling in.

Yelpers... do yourself a favor and call Nathan if you ever need tow services. The service and…read moreattention to detail was superb. I was stuck at Sam's Club Fountain Valley with a dead battery along with other vehicle issues that required a tow instead a jump start. Nathan responded to the Yelp project immediately and was able to be at my location within 15-20 minutes? Maybe? It wasn't long because I barely finished my pizza and he was already there. He hooked my car up, got me to the shop and even gave me a ride home since I lived closed by. Provided a written receipt for insurance reimbursement and overall such a friendly person. Excellent service/value and definitely will use him again.

I've used and meet a few tow truck operators and it can be a hit and miss. But when a company is…read moreowned and operated by with a detailed mindset, you can rest assured that your car will be taken care of. Clean, professional, on time, high quality equipment to do the job is what 1st Responders focuses on. So happy to have met Nathan and he took care of my dad's car with excellent service. We will definitely be supporting them again. Value and quality you cannot find elsewhere. Go with and save yourself a headache.