After seeing the Christian Brothers advertisement in our school newsletter, I decided to give them a try, and I am really glad that I did. I am very satisfied with the level and quality of service provided for the oil change and alignment. Both were at a reasonable price. I will definitely go back again. Bye bye Lexus dealership prices! Hello, Christian Brothers great service and great value! read more

World class service from the initial phone call to the time you walk into their doors (excellent service lobby) until the time you pick up your vehicle. The level of communications between Christian Brothers and myself at every level of the process was exceptional. Impeccable integrity!! I never felt pressured or being taken advantage of. The level of service was even better! Highly recommend this location. You won't be disappointed. This was my first visit, and definitely won't be my last. read more

Christian Brothers has been my go-to auto care provider for seven years. They are always helpful, courteous, thorough, and professional. Their courtesy shuttle is a nice touch! I recently had major work done on my Ford Explorer due to deferred maintenance. The work was done in a timely manner, ready when promised, and the estimate was spot on. Communication via phone, text, and email were all appreciated. In my long experience you cannot go wrong with Christian Brothers. read more

We really hate to leave this TERRIBLE REVIEW' but they left us no choice. We took our car to Christian Brothers to get estimate and have shocks replaced on 2007 BMW 328 $2976. Absolutely NOTHING major was wrong with the car except the shocks. Their own estimate never mentioned anything else we needed. We drove it daily, But after they installed the shocks we picked up car and started to drive home, thats when shaking and vibrations started around 10 minutes after driving. We IMMEDIATELY returned the car and ask Jason to drive for himself, he did, AND AGREED he felt the shaking and vibration also. We were SHOCKED they would return our car to us in that condition! When Jason drove the car He stated it sounded like the transmission,,,,,, We were shocked!!! there was absolutely no signs whatsoever of a transmission problem when we bought it in,,and We had already received 2nprior written estimates for shocks that never mentioned the car had any transmission problems!. It was only AFTER the installation of the shocks that this vibration issue came about. They had to drive the car after installing the shocks to test but they never mentioned the shaking and vibrations. They let us pick the car up and never disclosed anything. According to the mileage they drove the car 6 miles while in their possession, They had to know that something was not right after installing the shocks. We had to bring the car back (after picking up) 3 times for them to check again with no resolution. They denied everything and suggested we take it somewhere else,,,,,,They closed at 6 pm left us in their parking lot alone with our damaged car waiting 2 hours for AAA and We ended up having the CAR TOWED back to our home fearing it would stop. DO NOT let the Reviews impress you, In our opinion the car was DAMAGED as a direct result of their NEGLIGENCE and SILENCE, they knew it and did not care! read more

You can say what you want, Jason, but my warranty company was and has always been top-notch. They've paid you for several repairs before this happened, and in response to your reply, my issue is not with the Warrenty company it's with this new leadership Christian brothers are under the new service manager Jason (was rude to me and very rude to my warranty company). First, you told me it was the hose. Then after you so called fixed the hose it still wasn't working then you said oh it's the relay switch, you so call fixed the relay switch and got paid over 1500 from my warranty company plus another 700 out of pocket from me and told me it's all fixed and ready. I picked it up right before you closed, and still no AC! I brought it back at 7 am. that the next morning, now you tell me it's the air compressor, and it will cost me another 1000 oyt of pocket ridiculous. That's my issue. Now you say we gave you an option to finance. That's a lie, you say you gave me every option thats a lie. You told me you'd need another 1000 out of pocket. RIDICULOUS. You yelled at me on the phone, and then when i asked why are you yelling you said you were from New York and talk loudly. that's a lie you were yelling. You can say it was working when you finished all you want, but that's a lie. It never worked after I picked it up, and still, at this moment, I DO NOT HAVE AC. Y'all should be ashamed of yourselves for doing shoty work. Instead of going back and forth with me on a yelp review, the right thing to do was to make it right you got paid over $2000 for an AC repair on a 2014 that still doesn't work after receiving over $2000.(that doesn't make sense)SMDH, I SAY IT AGAIN I DO NOT RECOMMEND CHRISTIAN BROTHERS POINT BLANK read more

Christian Brothers Automotive Grayson - So called proof of bad compressor - Auto Repair Near Me - Grayson, Georgia

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We took my Toyota Camry there when it was overheating and they gave us an early morning appointment and gave us answers quick. They communicate very well. They truly care about you and your car. They are extremely professionally. We will never go anywhere else other than them again. read more

Paid over 2057.00. Replaced front and back breaks, wheel bearings. Battery, power steering pump,degrease oil pan, performed break and power steering flush. I left shop and my car and was vibrating loud and sounding like it was gonna shut off. I had battery replaced with them even though Honda just did diagnostic test and didn't find that issue. They claimed they changed the wheel bearing but the sounds is similar to a bad one. My gas cap light was on, car shakes, ticking and vibrating at pick up. Drive back in less than 10 minutes and told me sound was muffler. Never had issue with muffler and only serviced at Honda. Bringing to Honda in the Am. I don't feel these people are honest at all. I'll update with Honda's findings as i just paid them for a diagnostic test before I brought to this place. I also recorded car sound and convo. I paid for everything that was suggested. The steering wheel is still hard to turn on the left, car vibrates loud in the left and feels like it's gonna shut off and that was when I pulled off their lot which promoted me to come right back. I was told it's exhaust which is original and Carey Paul Honda can confirm cause car got diagnostic on file right before car was brought to Christian Boy Automotive. read more

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Great communication and even better service. We brought our son's Ford Focus ST in for a complete check - the car was new to us. They did a complete inspection, told us the repairs that were must haves versus nice to have. The repairs were completed on time and as estimated. read more

I cannot say enough about this business, Kevin (owner), Todd (manager), mechanics and the shuttle service staff! I will share that I've had my 16 year old car serviced at Jaguar dealerships in two different states over the years and honestly the treatment I received from this garage was unexpected and surpassed service I've received elsewhere. My initial inquiry was via a Yelp inquiry. They responded the same day! Wow! My headlights needed changing. As a courtesy to their regular clients they do it for free! If they charge for new customers like me it's only 5.00 per light (good price). I left my car and was shuttled home then picked up when my car was ready. Unfortunately, for me the last person who worked on my lights ruined the wiring and entire headlight assembly that's why the lights wouldn't work and Husband and I saw melted connectors . They charged me nothing. Ordering parts then complete the repair Bottom line: I found this facility to be impeccably clean, owner, manager and staff courteous, knowledgeable and honest. We have additional work to do on this car and our others. We'll be back. I highly recommend Christian Brothers Auto Repair!!! Updated Review: I stand by my original review with the exception of price. I have received several quotes from them since my first visit .... They were a little pricey compared to other quality shops I researched (reviews, ratings and visited) nearby. Christian Bros prices were close to double on some services :{{{. If you afford o pay a little more for their excellent workmanship and customer service which are very good ... stay with them and be happy. I have found another very clean, honest and professional shop that seems to also have great customer service, great work ethics charges that fit my wallet. The only draw back is that they are so well patronized they're usually scheduled a week out for services and work by appts only. To save money I'm okay with making appts. and waiting. Because of the affordability factor I changed my rating for Christian Bros from 5 stars to 4. read more

Took my 2016 Chevrolet Traverse in to get the purge valve (Common issue for that year and model) replaced and an emissions test done. Upsold me a comprehensive inspection even though I was aware of what the problem was but it never really hurts to be safe you know? The inspection package is actually quite nice as they go over everything under the hood and take pictures of the stuff that they need to repair or replace so you see what needs to be done. They quote you and confirm what all you want done before you pull the trigger on the bill too. Very good value really, just not in this situation as I only needed the purge valve, so I recommend it especially if your vehicle is more than a few years old. Anyway, it wound up raining like a monsoon and close to the end of their workday when they got done so they had to drop the emissions test because the purge valve would throw off the emissions results until it was driven on for a bit. Week passes and we don't have time during the week to swing back by for the emissions test so we go for some place up the road from them that's open on the weekend. Failed twice after putting 70+ pedal heavy miles on the new purge valve. Naturally a bit wary we bring it back to Christian Brothers the following week with a receipt for the purge valve. Passed first try. No charge for the emissions test even though they weren't the ones who ran the initial failed tests. That's how you instill confidence in your mechanic shop folks. These people stand by their work and they define honesty. I will never use another mechanic in the area, and my friends and family will never use another mechanic in the area. We have three Chevys at the house and they will only be brought here exclusively. read more

We have taken our daughter's car here for repairs and just had a great experience working with them. Our situation involved the warranty department at CarMax, we have not had the same positive experience with CarMax warranty, but Grayson absolutely did their part in communicating with the warranty department. When we realized we overpaid our bill they were very prompt at correcting the error and gave a follow up call as promised. We will absolutely continue to take our family's vehicles to Christian Brothers going forward. read more

I was submitted by my patients family for the Christmas Fish Wish and WON! They fixed so many things on my work car! I cried baby tears. It was such a blessing! I will definitely bring my car back to have work done. read more

These guys will work with you and are very capable and fair. They got my son's car up and running within a day. I found them to be straight forward and trustworthy. Will continue to do business with them moving forward. read more

Christian Brothers is a wonderful place to receive care for your vehicle...if they actually placed you on the schedule. I have had too many instances where I would schedule an appointment and they would never place me on the schedule. So when I call in before arriving to have my car received, they always say they do not see me on the schedule. This is poor customer service because it is an inconvenience to constantly reschedule my work week to make time for my car in the shop. read more

I had an opportunity to speak with the owner, Kevin. I've changed my review to 5 stars. I was reassured by him that I could continue using their services without an issue. I am going to give them that chance to do so. Mistakes happen. It's all in how you correct them. I appreciate any business that values their customers, after speaking with Kevin, I know Christian Brothers in Grayson does. read more

I had such a great experience with CBA in Grayson! My car broke down and they suggested a towing company that wasn't super expensive that got my car to their shop on Monday night. Tuesday morning they called me and we were able to discuss everything that was wrong with the car, an hour later I had a whole list of things that needed to be fixed that I was able to approve or decline what they would work on that day, on a website they had texted me. This made it so incredibly convenient because I was at work and did not have time to be on the phone. After approving what needed to be done, I was able to pick up my car Tuesday night even though it had only been in the shop a day. Todd was so informative, kind and understanding of my situation and made it so easy for pick up as well. I highly recommend Christian Brothers Automotive to anyone! read more

I brought my Honda suv in for an oil change. I told them I wanted synthetic oil which they charged me $80. After 2000 miles my car said I was down to 10% & needed an oil change. Synthetic oil is suppose to last longer than that. I wasted my money going to Christian brothers. I was truly disappointed that they would lie & rip me off. I took my car back to the Honda dealer they change the oil and replaced it with synthetic oil. My car is currently at 3050 miles & it's only at 50% for the oil change. Never again will I take my car to Christian brothers and I would never recommend them. They charge me for synthetic oil when they never put it in my car!!! read more

I had my first encounter with CBA recently and was pleasantly surprised and impressed. When it comes to auto repair my expectations are quite low. I always have had our cars serviced at the dealer, but always left feeling like I got taken. Our 2014 Mustang was blowing warm air and I cringed at going to the dealer. Enter CBA, made an appointment online, dropped off car and asked for a shuttle ride home. I was told "our shuttle driver is on vacation." Ok, hear it comes my first letdown. But no, the service manager said "but we will arrange a Lyft ride at our expense." Soon after arriving home I received a text that they're working on our car. A few hours later they were done. Only needed a charge. I opted in on the free inspection, so I thought ok here it comes, they'll find everything in the world wrong with the car. Well next surprise every inspection point was green. I was also able to speak directly with the person who worked on our car. CBA has earned our patronage. They're solid, knowledgeable and honest. read more

DO NOT GO HERE!!! I brought my vehicle in for an inspection because my engine light was on and was giving a misfire code. I told Todd that I had brought in my vehicle to a different shop over a year ago due to the same problem, but they couldn't figure out what it was and ended up changing all of my spark plugs and turning the engine light off. A day later the light came back on. I told Todd that somebody told me the problem was likely a crack or seal problem in the rear manifold or cylinder or something which is causing lower pressure and a misfire. Todd said no problem, they'll take care of it and get me an answer. After 2 days in the shop, I was called and emailed what the problem was and reminded how much work over and above the $120 inspection price Christian Brothers did. The estimate I received was for over $4500 and I said I wouldn't be able to pay that right now and I would have to figure something out. This was a Friday and I was told I could come pick up my vehicle at anytime now. I came and got my vehicle around 5pm and again was reminded how much work they did above and beyond what they were supposed to do for that price, I said I appreciate it but that I could not put $4500 into the vehicle at this time and I'm glad they were able to find the problem. Dave (I think that's his name) told me about how him and Todd have over 40 years in the business and they know what they're doing. When I left Christian Brothers I went and picked up my wife and kids and went to the store. Upon getting back to my house my wife told me that she smelled smoke and something was wrong. I lifted up the hood of the van and smoke just billowed out. I tried to see what the problem was but just noticed oil all over the place and a puddle of oil forming on my driveway. I immediately called Christian Brothers, but it was 7 pm at this time and they were gone. I texted the number they had been using to communicate updates to me, and I also emailed them because I needed my vehicle fixed. Christian Brothers is not open on the weekend and this was Easter weekend, so it appears as though they were especially not keen on communicating with customers this weekend. I have a friend that knows the owner, Kevin Cronic, and said he's a good guy, but I emailed Kevin twice and I received no response from him either time. After the weekend I received a call from Todd first thing Monday morning and Christian Brothers sent a tow truck to pick up my van. They figured out what happened and my vehicle was ready for pick up by the afternoon. When I came and got it, I was told that the mechanic failed to tighten a bolt on the cylinder and that was the reason for the leak. Again, Todd told me how much work above and beyond the $120 price tag they put into my van, like it was okay I didn't have my vehicle for 5 days or that that somehow justified the engine smoke, oil spill, and overall safety risk that put my family through. To top it all off, Christian Brothers sends updates through text and tells you how many urgent, recommended, and good items you have that requires attention. On Friday the text message said I had 4 items that they "Recommend Attention" to and 12 "Good Items." Well, on Monday, Christian Brothers went back into their system and retroactively dated their updates to reflect that what they sent me on Friday read 15 "Good Items" and 1 "Requires Urgent Attention!" How in the hell can I have 4 items that require attention and no urgent matters and then after I hound them they change it to now everything is good except an oil leak "they" found? Sounds a little fraudulent to me or like they're trying to cover their asses..... And I still haven't heard from the owner. read more

Christian Brothers Automotive Grayson - 40 years in the business and much more thorough than the youngsters in the business, according to Dave. - Auto Repair Near Me - Grayson, Georgia

First Time Customer and we were pleased with the service on our 2008 Chevy Colorado. I appreciate the fact they wanted to see the vehicle first before giving any quotes and yet sometimes a ballpark idea would be nice. They quickly scheduled a time to bring in the vehicle and assessed the problem with our driver's side window and then called and shared the details of the needed work very clearly and provided the quote that was easy to understand. They made the repairs in a timely manner and even though we had to have them check it again a few times after the initial repairs we were very pleased in the end with the whole process. The Service Manager David was a joy to work with did everything needed to make us a satisfied customer and they do stand behind their work with a great guarantee of 2 years or 24K miles which is impressive. If you are in the Grayson Community give these folks an opportunity for car service and I believe you will be satisfied just as we were. read more

Excellent customer service! I came in for an alignment because I noticed all the wonderful reviews so I decided to check them out. Jay was very helpful and even offered to do a courtesy check for the balance of my tires since I did get them changed recently and noticed a wobbly steering wheel. He also offered me water as well! I've never been to an auto shop like this. Everything was so warm and welcoming. If I have any other issues I'll definitely make another appointment for this location because of their honesty and service!They even leave you a card and water in the car once everything is finished :) read more

Got my car in, diagnosed, repaired, and returned before 2pm. Pricey but convenient location and needed to be fixed. Ask around for quotes and discounts before settling on CB. Overall, happy with the service. read more

I will not take my Jeep anywhere else for repairs and upkeep! I had always taken my cars to the dealer and someone recommended Christian Brothers so I decided to give them a try. What a blessing! Customer service was top notch. They looked everything over and explained everything to me in a way I could understand. Most places I feel try to take advantage of a girl with repairs, they did not do that. They explained what was needed and what could wait if needed due to finances. The store was clean, the people friendly and I will no longer use anyone else. Everything with my vehicle has been perfect since I left there. I would recommend it to anyone looking for an honest place that does great work. read more

Just as a prelude: Usually when a business displays "Honest " on it's banner I run the other way however I found CBA to be quite honest indeed. On Aug. 26, 2019 I was traveling to Loganville, GA to help my relative while they recover from an illness; I was unable to complete my rear brake job before leaving Indiana so I asked a friend of a friend who recommended C.B.A. in Grayson. Todd was very attentive and assured me the job could be done right away so I took my vehicle in the next morning and Jacob J. completed the work...whew! Good brakes are nice to have when they are working correctly. Thank you Christian Brothers Automotive Team! PS Thanks to Ruth too! read more

Kevin, Todd and the staff at Christian Brothers Automotive in Grayson are by far the best people to work with. We no longer live as close to CBA Grayson anymore because my work is in Alpharetta, but I still try to go out of my way to still have them service our vehicles. I HIGHLY recommend Christian Brothers Automotive in Grayson to everybody. read more

Came in with an oil leak - they were very attentive and quick to investigate the issue. After investigation, they had me out in less than 30 minutes! Thanks so much! You all have amazing guest service, keep it up! read more

The people are nothing more than rip off artist. Charge me $180 for a diagnostic and said the fee has to be paid whether theY do the repairs or not. I have never seen a repair shop charge a diagnostic fee in addition to the repair cost. I gave them the $180 and got my repairs done elsewhere for less than half their quote. Best $180 I have ever spent, based on the lesson learned. DON'T BE FOOLED BY THESE SCAM ARTIST!!! read more

Very kind and honest group of people working there. Complimentary transport service if you need a ride. Fair prices and quick service. This is our go to place for reliable auto work. read more

Over priced! I was quoted $1,400 for a tune up and blinker issues. I paid the inspection fee of $138, and took my car somewhere else. I got my problem fixed for less than $400. Being a single mom of two, I was very disappointed in this place of what they were trying to charge me. Do your research people. Just bc they say you should get something done, doesn't mean you have too. Be smart ladies! read more

My family and I have been so happy with our experience with Kevin Cronic and his staff at CBA! 5 stars for customer service and service work done on both our cars! read more

Prompt, Friendly, Professional, Thorough. Started going to this shop last year due to their support of the local high school. Have been glad I made this decision. read more

I stopped in last Thursday to ask for an estimate to replace the timing belt and water pump on my 2005 Solara since it has 96k+ miles on it. Found the estimate to be fair and reasonable for the work to be done. (I had researched pricing via the internet prior.) The service manager suggested I call and 'schedule' the work since it would take 'about 5 or 6 hours.' Scheduled the work for Tuesday and dropped the car off Monday evening so they could get right on it Tuesday morning. Said they would 'call if they ran into any issues or when it was ready.' All day Tuesday - no call. I called at 4:30 Tuesday. Said it would be tomorrow (Wed.) morning before it was done. No call received by 3pm on Wed. so I 'stopped in' to see when it might be ready. Car had been finished for several hours and was sitting in the lot. No explanation for not calling. Paid the bill and got the keys to pick up later. While driving the car home (after CBA was closed) noticed A/C which worked fine before was inoperative. Fan came on, but no compressor. Back to CBA first thing Thurs. morning prepared for battle based on previous experiences with other repair shops and dealerships, BUT . . . not the case with Christian Brothers! They were sincerely apologetic, took the car into the shop immediately to diagnose the A/C issue, fixed the A/C (a 'loose ground wire') in about an hour, and offered me a discount on a future service to compensate for the inconvenience of having to bring the car back! I politely declined the offer since they had already gone above and beyond what was necessary to make me a satisfied customer in this instance. Bottom line: Mistakes happen in every type of business (as long as humans are involved) but business people who OWN their mistakes and make them right will survive the long haul. Christian Brothers Automotive, though not perfect, has integrity. I will give them my future business because they did the right thing in my case. By the way, their shop, waiting area, and restroom is spotlessly clean compared to most others. There is NO stench of stale cigarettes, NO profanity, and no offensive music blaring. Very nice environment. read more

The first two times I came into this location for an oil change were pleasant and easy.. especially on my pocketbook. However, this week I was thoroughly disappointed with CBA. I called for an appointment about 3 times this week but received no response or reply for the voicemail that I left. I was in the area yesterday and popped in to see if they'd take me. I was informed by the gentleman that they were booked and asked if he could set an appointment for today. We agreed on today at 4:30. He was looking right at the computer and moving the mouse around as if he had it in the system. After I walked out, I received a call and voicemail from them(can't remember the name) finally returning my call. I didn't call back well because, I literally just got it sorted out.....or so I thought. I returned for my appointment today and spoke with the same gentleman as yesterday but to my disappointment he said "he didn't write it down" and that they couldn't fit me in until Monday. At this point I was so unhappy with the fact that I did everything, INCLUDING showing my face to set an appointment and I still was not fit into their very busy schedule. Very unfortunate. I went down the street to the Grayson Tire and Auto where they fit me in right away. I hope CBA does better. read more