I WOULD NEVER recommend ABC... I've had my truck in there now 4 times.. twice to be rebuilt and…read morenow my tork converter has metal fragments inside and broke my tork converter housing... I've spoken to everyone that works there and they wont honor their craftsmanship!!!!!!!! LAWSUIT COMING SOON!!!!!!!!!

A good friend referred this place to us when she heard that we had transmission issues. After…read morewaiting for about a week and a half for an appointment. We got the vehicle there they called us with an update the next day to tell us great news that the vehicle was just low on oil. It's wonderful to have an honest mechanic and I will be reaching out to this shop again, because they could have easily charged us for parts and services not needed. We were pleasantly surprised as a first time customer that they were so honest and respectful.

Always informative and accommodating to a busy schedule, great customer service and quality…read moreautomotive work.

Had them change a hose that was leaking for the power steering. A day later had to go back because…read moreit was out of power steering fluid. They said they thought the hose they just replaced may have leaked......we told them we were leaving for a road trip the next day, and the owners son said if anything at all happens let us know right away....the next day left for a trip to Montana from WA, the power steering unit went out because there was so much fluid still leaking out of it...and because the alternator was right underneith, it had to be replaced because the leaking fluid made it burn up. Called them, the owners son answered, couldn't believe what had happened and said his father would call us back, he was so sorry. I NEVER got called back from these guys...DO NOT TAKE YOUR CAR HERE FOR REPAIR.

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

I have been going to Emily's Garage in Tacoma for several years now after being fed up with the…read moreservice (& prices) at the dealership where I purchased my (used) car. This was the best decision I made when I chose to go to Emily's Garage in Tacoma for all my car services! They have consistently provided excellent service and stand behind their products. Their prices are reasonable and Abee (sp?) who runs the Tacoma store really knows cars.

Very busy. They don't take appointments so I got there right when the service doors opened at 8:00…read more Three cars came right after. All of the people who work there were very nice. Exhaust sounds great.

I just had my Eurovan checked for exhaust in the cabin- I appreciate the customer service and the…read moretime the technician spent to show me what was happening. Would recommend, especially as a woman needing mechanic work thank you so much!

I brought a car to Simmons today for an inspection before my daughter purchased it. The technician…read moreassured me they would include photos of the undercarriage, as I wasn't allowed in the shop. After a quick 15-minute inspection, they claimed the water pump needed replacement--even though the car has only 39K miles. They said it had leaked previously but wasn't leaking now. $500 to replace. They also recommended replacing the cabin filter for $112, even though it's a $10 part that takes about a minute to change with no tools. The oil change was priced at $91 for just four quarts of oil and a filter. When I received the inspection report, the promised undercarriage photos were missing. The technician claimed they "wouldn't post" and had been deleted--yet other photos were included. This wasn't a true pre-purchase safety inspection but rather an exaggerated upsell on repairs. I usually don't post reviews, but this experience needed to be shared.

As of 4.15.24 I give a zero star or negative if I could. My husband got his car "fixed" here two…read moreweeks ago. For his car. Overheating he paid $5k two weeks later his car is over heating again and on top of that all the oil leaked out of his engine. He's never had an issue with oil leaking this is crazy. We've been cheated before and this has the makings of being cheated out of thousands again. I'm truly disappointed we thought this shop was going to be the exception. Unfortunately it is not. I'm still hoping they will make it right but we will see. As of 4/22/24 update. I received communication from I believe the owner they arranged to have my husband's vehicle picked up within 45 minutes within 24 business hours they fix the problem. It fell under their guarantee so we did not have to pay for any of the repairs so far so good we just received the vehicle today, I am very impressed with how they handled and the situation and how quickly they handled it

I am writing this review as a warning to anyone considering Transmission Sales and Service. This…read morecompany previously rebuilt my truck's transmission, which failed after only 18,000 miles. When we brought it back for inspection, we explicitly authorized only diagnostics, not repairs. After being promised a new quote, the company proceeded with an $8,000 rebuild without my authorization. When we called to cancel the work, we were told it was already done. The transmission failed again less than 20 miles after we paid for and picked up the truck. The company then tried to enforce an unauthorized warranty clause that was not part of their standard policy. When we asked to find a middle ground, we were told they would happily remove all the parts and charge us for all the labor. This business performs unauthorized work, charges exorbitant prices, and provides service that fails almost immediately. I have now paid thousands of dollars for a vehicle that is not operational. I strongly advise you to take your business elsewhere.

They are the worst trans shop ever . My transmission has ten thousand miles and I don't trust it to…read morepull my trailer it's clunking and shifts horrible and for the big excuses I'm in Florida surprised I even made it 3300 miles.

My first experience with a mechanic shop and very impressed and grateful. From the moment I was…read morescheduled until the end when I left with my car all fixed I was very impressed from customer service and questions and service that was provided with Ashley. This is definitely a place I will be coming back to when I have any issues or need anything fixed. Will be referring and recommending this place to anyone I know. Worth the commute to make sure to get 10/10 service! Thank you again!

Hello Scott Mathis here, an update to my last review. Was very satisfied with their work and was…read moretaken care of the next day. Just today April first I went by to inquire about a motor in my window the secretary there said she had an opening April 29th, bummer No can do on that one There is some nice weather coming up need that window going up and down. Anyway if you need something done right away that might not happen. That's too bad I was hoping they would be my go to mechanic that was right across the street but I guess I can only use them if it's not an emergency anddon't need it done now. That worked the last time but not this time. Scott