I would not recommend this office for my children or anyone else's children…read more For being a children's office, the staff has a very rude and impatient demeanor. The dentist is very nice, but our experiences with the dental hygienist and Receptionist have been subpar. We have given them a couple chances, But after our last visit, will be taking our children somewhere else.

This office has seen considerable growth in the past few years after Dr. Jody purchased the…read morebusiness from Dr. Depoen. The front office stall is not customer friendly at all. If you call and say that you're running one minute behind they tell you to reschedule. They make you fill out patient information on their computers that are old and do not work properly. There's never any new information that the request; just the same questions. The front office staff is reflective of this inefficiency. The hygienist are the bright stars of this Dentist office. The are concerned and look out for the best for your children. We will no longer go to this office. We appreciate all that Dr Jody and the hygienist have done for our children.

My daughter has been a patient here for 8 years (starting at age 2) and we are very happy with the…read morecare. Lori, the hygienist, is amazing with kiddos. My daughter needed a tooth extracted and everyone was so helpful and caring. They have flatscreens on the ceiling so the patient can watch the cartoon movie of their choice while having the tooth removed. My daughter still talks about how it did not hurt! If your kiddo needs a tooth extracted, do pay the extra $75 for the nitrous gas that insurance does not cover. It smells like strawberries and helps them relax a bit without making them too sleepy. It just helps take the edge off if they are nervous. We did this and I am glad we did. I have been very impressed with Dr Wang and her team!

Disappointing in they only accept Deltal Dental for insurance. I guess we aren't ever going back.read more

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

Appropriately named business. Creative is how I have observed their ways of revenue through fees…read moreand procedures. They try to hold you to a fine should you at anytime be a little late to an appointment however their is no reciprocating back payment offer when you are kept waiting in the office. In addition if you ask questions regarding a procedure they expect you to undertake and it's necessity, they are threatened and defensive. You feel as if your opinion is worthless. I whole heartly agree with other reviewers siting horrible "bedside" manners from dentists like Christopher Fronczak. Yes there is a "breakdown in the doctor-patient trust relationship" when you treat people as things or at best potential income opportunities rather than patients. I understand it's a new building with a lot of new technology. However if you need to pay for it through preferentially pursuing expensive treatments, you may have over extended your spend on investment/ career. I perceive my financial advisor much or transparent and trustworthy.

love the staff but when Scott Stromstra sold the practice, the prices went up. I don't need a free…read moretoothbrush, televisions that are often not on in the exam room, and a dentist who can't sit down. I don't need to pay more for this. Sorry.