I was very disappointed with Drake Dental. I had been going there (Centre St. Portage) for…read morecleanings and a couple fillings. I had a bridge come loose and fall out. I called and got an appt. within a couple days. I saw Dr. Mallory who was new to me. He looked at my bridge and my mouth. He determined my bridge was broken and could not be cemented back on. His treatment plan was almost $6,000 out of pocket. I got a second d opinion from another dentist who said the bridge was not broken and cemented it back on. There was no charge because insurance covered it. Needless to say, I have found a new dentist and will not be returning to Drake Dental.

Drake Dental policies are set only with the owner's best financial profit in mind but not the…read morepatient's rights and/or real needs. The only contact with questions about services or trying to negotiate imposed unnecessary services is exclusively through the staff taking phone calls and, repeating, like a broken record, that these are the policies of Dr. Khaghany and nothing will change. In short, her way or the highway. On May 27th, during my regular cleaning services, a small cavity was found by the hygienist and later confirmed after a full mouth X-ray evaluation. Before the X-ray, I was assured that the procedure was necessary and fully covered by my dental insurance. I asked about that not once by twice to make sure my understanding was correct. A surprise came when I was presented with a bill and additional payments. It turned out that four different X-ray pictures were taken but only two were fully covered. A greater surprise came when I wanted to scheduled an appointment to get a needed filing for the tooth with cavity. I was informed that I must take a panoramic X-ray, required every 3 years (?) and pay for that in full before I could get any new service, including the now very much needed filling. There was no way to negotiate to get the filling now and, possibly, the panoramic X-ray before my new October scheduled cleaning. I was denided that which I find very unethical, unprofessional and very wrong. I have to quickly find a new dentist to get very much needed filling now when my cavity keeps deteriorating.

I went to the Lawrence location my appointment went very well. Thank you for your services! The…read morestaff is amazing!

I left the U.S. Army awearing up and down that for as long as I lived - I would never gʻo to a…read morepublic dentist EVER again! And I had to go their when COVID was a big thing. WHAT A GREAT group of peopĺe at S.W. MICHIGAN Dental Clinic. They show care and conceen for all their patients, run a tight ship and its human and humanè and Dr Chipman and the other Providers let you know what needs to be ðone. I recommend them without reseevation. The only thing that they need is a couple of more Docs!

The hygienists, front desk staff and Dr. McDougal are wonderful. The quality of care is excellent…read morehere and she takes her time to explain. My son's pediatric practitioner was not worried about the size of my sons tonsils and Dr. McDougal shared with me the issues he was having was more than likely due to his tonsils. We got his tonsils out and he is thriving! Thank you!

This is my regular dentist. As you all know I don't give out 5 stars very often, but this dentist…read moreoffice definitely deserves it!! They give you a warm neck pillow for while you are getting your teeth cleaned! They are even doing a promotion right now that if they like their Facebook they will give you a free fluoride treatment!! The dental hygienists are very friendly and kind! They will work with you to do what is best for you and at an affordable cost! They talk to you but don't ask you a ton of questions while they have tools in your month. The dentists are nice and quick! Don't prolong your visit by making your wait. They are kind and give you a lot of positive feedback instead of critiquing you. There is a tv and radio for you to pay attention to if you want. And every room feels pretty secluded, so you don't need feel as vulnerable as at other dentist offices I have been to. The real selling point to me was the warm neck pillow! I just can't praise them enough for this ingenious idea!! I will definitely continue to come to this dentist office as long as I live in the Kalamazoo area!!

Crazy how many 5 s reviews there is for this place, BUT it's 100% earned. Been to many denti in my…read more57 years. Trust me this one is solid. I don't like that they charge more for cleaning services than Delta Dental allows but all else. Is top notch. I've been to other Portage dentist that not only try and talk you into unnecessary treatments to pad their income and Doc Kip and all the staff have a positive, welcoming, and listening level of engagement. In Portage I dealt with arrogant self important Dentist that thought all others were beneath him and not entitled to ask questions. Kip invites the conversation and you will also learn a little about his family too. Highly recommend.

After moving from the Seattle area to Battle Creek five years ago, I switched dentist so I could go…read moreto Dr. Etheridge's practice. It was the best decision my family made. Dr. Etheridge is the most skillful and caring dentist I have ever met. If there is one thing I am petrified of, it's dentists! But...he made me feel safe and did his utmost to perform the necessary dental work pain free. His staff are absolutely wonderful. I had an emergency and they worked me into his extremely busy schedule and never made me feel as if I were a problem. So yes, I highly recommend Dr. Etheridge and his great staff.

Not a fan. I decided to switch to a dentist that offers more services. The office people seem…read morenice enough until you ask questions.

very disappointed. I was quoted one price for services (self pay) over the phone to get the…read morecleaning and X-rays done to fix a broken filling from a little over a year ago (same office) and when I came in for my appointment I was given a price to pay that was over $100 more and still did not include any repair. I have been a patient for over 25 years here and with the changes to insurance acceptance followed by this I may need to find a new provider, which is horribly sad to me since Dr Bob helped me overcome my fear of dentists to start receiving regular care again

This is my kids first dentistry and I hope it never changes. I was never excited to go to the…read moredentist but this place has done a great job not scaring my kids away. My kids are excited to go and they have a good time laughing with the staff.

been going to Dr. K for years now with whole family. Does a great job. I usually don't talk much as…read moreI very much dislike getting teeth work done so my conversations are short and sweet. In and Out is the way I like if. But when I do have a question it answered with out hesitation. The prices are also very reasonable compared to other dentists.

Absolutely amazing dentist. Dr. Bandos has wonderful chair side manners. She is thorough and…read morelistens to your concerns. She has done extensive work repairing old restoration work from my previous dentist. My teeth have never looked or felt better.

Professional. Compassionate. Highly skilled staff…read more Friendly. Impressive in every way!

excelent but think he no longer excepts delta dental. great waiting room. has modern equipment…read more think has own lab?

Zero stars is all this business is worth in my opinion.. Correction on the review I left about they…read moreused $500 of my ins. No, they used all my ins. for the entire year, plus $500, For doing nothing but cleaning and x-rays. & Consultation. For work they never did cuz I was told to go somewhere they take my ins. After they used it all.(thank you God) & Yes 5 years later, I'm still stunned by my experience here. However the blessing is. I love my new dentist & for less money then they quoted me, for doing work that wasn't necessary, I love my smile and my new dentist. I was able to get some cosmetic work done , for less than I was quoted here for work that apparently didn't need to be done. Thank you for sending me off to find a good dentist! I'm gonna give them 1 star for that reason.