Chuck E. Cheese has taken a bigger step toward games sized more for kids under 10 and less kids plus adults, which makes independent play easier for kids, but parent participation a bit more hands-off. There are good and bad aspects to that as a brand strategy, and I'm sure it depends on who you are as a parent or a family when it comes to participation. As someone who misses the old animatronics and performance aspect of the curtain opening and stage time bringing all the kids to the stage for a break - the only semi-familiar supplement is when Chuck E Cheese walks out in full costume to gather kids to the dance floor to dance together. This is usually a key turnover point for families to collect their littles together. Otherwise the video screen, music, and sound is always on like a kids bop MTV channel. It's become less and less of a restaurant with games and more and more of a kid play space that has fountain soda and some pizza, and can host a party at a pretty affordable rate that feels a little more unique than a party at home. With that in mind, the games run 1-2 credits each, and kids can blow through around 40-60 credits in 1-2hrs if they break their time up with a little eating, dancing, or taking a break. Earning tickets just goes right into a card instead of producing long ribbons to flaunt winnings with- more efficient but less bragging rights. Card balances can be checked independently and refilled independently at card machines. Definitely check out the website coupon deals in advance. For example a current special has for $49.99 you can get 120 game credits, a pizza, 4 drinks, plus cotton candy for only $10 more than the 120 game credit price of $39.99 - this would be an ideal package for 2 kids with 2 parents or 3 kids with 1 parent. If you have game cards with credit left over, save them and bring them back so you can use them again another time without getting or needing to activate a new card. Overall the machines were all in good working order- which can be a lot to keep up with- so someone is doing a great job of that. They could use a few more alcohol wipes throughout the day to keep the cotton candy sticky hand feeling at bay- but on our visit there weren't that many people working the floor- and were mostly behind the counter. read more

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Chuck E Cheese has been around for ages. When I was 9 months old my mom took me to one for a party and my first steps were at a Chuck E Cheese. We used to go all the time. A lot has changes. They no longet have the anomatronics. They do not have the playscape slide and now have a bounce zone. We came for a birthday party and it is not included in the pack so I am assuming if you come without a party it is also a separate fee. The good thing is they do not allow it to get overcrowded but I was scared to let my 2 1/2 year olds on it because they are super tiny and some kids were way older. They are also scared to go on trampolines and bounce houses without us with them. I think it is a new fresh change. The party aspect was nice but a little hectic. The food wasn't too bad. I tried a bite of their pizza and it still tasted the same as when I was a kid. The kids loved the dip n dots icecream too. Overall its a nice place to come for birthday parties. I believe they have a package for $99 on the site. They have 3 different ones varying in price. You don't need to bring decorations. The food is covered for the kids and drinks. The big package includes gift bags too and a card that lets you play for 2 months unlimited which is awesome. read more

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The staff at this location are absolutely AMAZING!!! We come here often and the staff is always beyond welcoming and friendly. read more

Chuck E. Cheese - A few of our favorite staff members!!!! - Pizza Near Me - Sterling Heights, Michigan

Probably the best Chuck E. Cheese in the area. Significantly cleaner and less crowded than the other locations. Food is also much better. Everything is freshly made and perfect amount. Service is better too. Everyone is pleasant and doesn't have the overworked look on their face. Would return! read more

Chuck E. Cheese - App Sampler (4 wings, French Fries, Cheesy Bread) $17 - Pizza Near Me - Sterling Heights, Michigan

Honestly, could of been a TON better. When we got there it reeked of piss. It might be just in my mind, but it felt like it was coming from the carpets. I'm not even a germaphobe, but I felt suffocated in this place. The games were fun, but they all had a layer of grease on them. I was extremely surprised. I heard that Chuck E. Cheese was "where a kid can be a kid". However, my daughters experience did not lead me to believe that. It was nothing like I had experienced as a child. All of the magic was gone. Chuck E. Cheese came out, and RAN INTO MY DAUGHTER! She fell and hit her face on the carousel. This caused her to have a black eye. Eventually she stopped crying, and we resumed. What I didn't realize, however, was that our time was still rolling. Even though Chuck himself was responsible for this incident, we were not reimbursed. I am absolutely disgusted with the experience that I had at this devilish place. Do better Charles. read more

Chuck E. Cheese - My daughter's black eye - Pizza Near Me - Sterling Heights, Michigan

My three grandkids 3-6-8 had a good time. They said this will be in their good memories. Went on a Thursday at 11:30 and it was not busy at all. We ordered pizza for lunch and everyone enjoyed it. We will come back. read more

The service at this place is terrible. The staff does whatever they want. There are no clear rules for the trampolines. Or rather, there are rules, but the staff applies them however they like. One day, a child is allowed to jump with socks, and the next day, they are not. One day, a child meets the height requirement for the trampoline, and the next day, they are suddenly too tall. The children suffer because of this. Imagine how a child feels when they were allowed to jump yesterday, everything was fine, and today they are told they are too tall and can no longer participate. read more

Been here a number of times this year and I have to be honest, when I get my daughter excited to come here, I'm just as excited! This is a clean location and a pretty good size. Unfortunately they don't offer any play areas but they do have a huge variety of games to play, for both older (games) and younger (rides) kids. They offer a decent menu with appetizers, wings, and the best, PIZZA! Even though their pizza is not heavy and it's more on the thin side, it's seriously delicious! Their menu is pricey, but that's usually what to expect at these kinds of places. I definitely recommend signing up for their More Cheese rewards program, you'll get customized coupons and special offers for your kids' half birthdays and birthdays. There is also a huge variety of prizes to chose from, and the staff is very nice and very patient. I can see why Chuck E. Cheese is still around, it's such a great place for a kid to be a kid! read more

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My child just loves, loves, loves the retro animatronics and old-school Chuck E vibe. We had to come out here to check out the animated Chuck E and the 90's decor. She was very happy to be there, although not posted here, we took so many pictures. This place is an interesting space, perhaps not as big as the Novi location, but has a lot of fun games and mini-rides for the kids. We are big into arcades of all kinds, so this place is fun. They had a pretty good ticket gift corner with a lot of cotton candy. This place had the full salad bar out and they do the the ghost kitchen for their cute delivery only service. (Although you cannot order it there, I love ghost kitchens with adorable theming). We did not eat here today, but if we do, we will review the food. The individual working the register was actually really knowledge about about Chuck E Cheese, their locations, the animatronics, and where some of the old one go, like Marvin's (which we are big fans of). Although not close by, I could see us returning here for more fun. read more

Chuck E. Cheese - Pizza Near Me - Sterling Heights, Michigan

I really like this chuckie cheese, the staff is super friendly, it's very clean and the food is very good. The salad bar is amazing as well and fresh. The owner is pleasant and nice My kids love it, every time you ask for something they are more than accommodating. Birthdays are fun and affordable as well, it's one of the good places around still, hopefully stays this way. read more

Chuck E. Cheese - Pizza Near Me - Sterling Heights, Michigan

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Drove an extra 10 minutes to get to this location- so worth it. The staff has been kind and generous. The pizza came out quickly and tastes amazing. The staff recommended upgrading to the stuffed crust- totally worth the extra 2 bucks. The manager himself is personally sanitizing the games, which I am so grateful for especially during this virus season! I overheard staff talking about the stamping process and helpfully and patiently coaching an employee on the process and how important it is for our safety and security. Everyone here seems happy to be here and that helps us parents be happy with our kids, knowing it is clean and safe to let our kiddos enjoy their time here. Did I mention how good this pizza is?! read more

Chuck E. Cheese - Best pizza- stuffed crust - Pizza Near Me - Sterling Heights, Michigan

This complaint is addressed to Ashley a manager that currently works at this location. She is very unprofessional and rude to workers. She creates an hostile environment for minors showing inappropriate gestures such a snatching bags from the workers, communicating in a inappropriately way, threatening workers and just being an overall bully. It's very upsetting that chuck E cheese allow such behavior to be presented around parents, children and employees of this facility in this manner. I received a email back from the owner who then gave me a general email and toll free number to contact about my complaint in a nutshell this complaint is going no where will not be address. It's upsetting to know some companies allow hostile working environments and for managers to talk to employees any kind of way then not address any issues post in reviews. read more

Where do I start with this place? My kids love it here.. My wallet and stomach do not!! With 4 kids and food with a school fundraiser it cost about $60. That was 1 medium pizza and 2 drinks, 2 waters and 41 game tokens per kid. It's just crazy expensive when you have a big family like I do. I think we come like maybe 4/6x a year.. I will say the pizza has gotten better but the salad bar gets me every time!!! It always looks so good, tastes good but the after effects do not feel too great! You start with a mild stomachache then as you are driving home you are really rationalizing with yourself that it's completely ok to crap your pants because your body can not physically take the pain that said salad bar has put your guts through!! But, every time without fail I get the salad bar.. I swear it's laced with laxatives!! So $60 for 1/2 hour of "fun" with potential mudd butt.. We had a grand time.. read more

The costumed "rat/mouse" mascot goes by the name Chuck E. Cheese. He walks around with the sole purpose to scare kids and make them cry. They need to make their mascot animals look more friendly in order to avoid frightening the kids. The tickets kids win are not worth enough and can barely get them any decent prizes. Most of the kids end up with a small, useless tootsie roll. The place honestly smells like children pooped themselves while they were in the play area. A lot of strange smells. The place looks like an unorganized, stinky dump with germs all over the tables and games. The food is very unappetizing and a waste of money. The pizza taste like plastic/rubber and makes me sick. The service is horrible. This is why no one goes here anymore. Kids get hurt on the play set. The idea of Chuck E. Cheese throwing the tickets and kids wrestling over them is a very bad idea. Kids can end up getting injured. Maybe just have him pass them out to everyone. Overall, they need to step up their game and make it a place that is more enjoyable for little kids! read more

My son is addicted to this place! He has so much fun here and I have fun playing games with him too. The staff is always friendly to us. I can't imagine having to work all day surrounded by that craziness and still have a smile on your face. The place is clean and a little chaotic, but it's kids running around and acting crazy. What do you expect? We love it! We wouldn't have it any other way. We also had my son's birthday here and we had our own coordinator and the manager also came out constantly to make sure we were doing ok. Julie and Darren were fantastic and very attentive. I would recommend this place to anyone with kids. read more

Just reliving my childhood memories on a Sunday afternoon with a kid's birthday party. The place was clean, the children were pretty well-behaved. There was an attendant near the door who kept a watchful eye, making sure none of the kids wandered away. Nice touch, allowing parents to relax and not stress about security so much. The staff was great. I recommend! read more

This was one of the cleanest and most organized Chuck E Cheese's I've been to in a while. Games working, staff pleasant and lots of fun. We didn't eat here just played. We will definitely be back I don't mind the drive for good service and clean spaces my boys had a blast read more

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As a mom of two young kids I frequent Chuck E. Cheese. Perfect place to keep them entertained, doesn't matter if they are loud, and we all love the pizza. This location is clean and the staff is friendly. I was recently extremely pleased with a recent visit when my five year old daughter who has autism had a meltdown. Moments like this people usually stare but the staff made us feel comfortable, and tried to help by giving my daughter things to distant her. I was very appreciative and impressed. Will definitely continue to make this a frequent stop for dinner with my girls. read more

It's much cleaner than most I've been to!

Attended a birthday party early on Thursday. It was awesome. We really had the place mostly to ourselves. Kids had an absolute blast. The part host was great. Food was awesome. Kids truly had the best time. Place was clean and organized. I would easily go back but we do have a location closer to our house where we would likely go. Would highly recommend. But we were there early, not sure what it looks like later in the day. read more

You got to be good with kids, used to kids, or have a kid to be able to stay sane. There is decent selection of games for kids to play, a small "Play Area" (tunnels and slide), and large section for parties. They mark your hand and your child's hand with an invisible ink so that they can confirm you are the guardian of that child when you go to exit. I wish for more games that an adult can enjoy to try and zone out all the screaming. Pizza isn't the best, but alright. read more

Wow... What a pleasant surprise it was to fine both red AND white wine on Tap / draft! It pours out of spickets on the wall - so I assume it's "draft wine". A little disappointed with the 'Stasi' style security though. No kid with you? No admission!! It's a little offensive to all non-parents and those who have disavowed / abandoned their children prior to visiting. Where else can you go to enjoy a plastic cup (8oz solo style) of your favorite draft wine? Nowhere is the answer. Nowhere! Also, Chuckee-e-Cheese is actually a rat, not a mouse. I assume the classification was intentional for purposes of marketing. read more

Took our little cousin here for her 4th birthday party. A lot has changed with Chuck E. Cheese over the years it seems but it is a nice location to bring the younger kids that aren't ready for the hustle and bustle at Dave and Busters. The food is what you would expect; nothing that rocks your socks off but the sandwiches did not tasted bad. There are no more ball pins / obstacle course with tubes at this Chuck E. Cheese. read more

This is the best location.. I haven't been to a chuck E cheese in a while now, so i came to find out that there's a change. They now offer cards to use for games/rides; you're pretty much paying for time not per coin. I chose 1 hour of play time for $20. I like this concept better since you get more time to play for the amount you pay. I came here for my 6 yr old sister and she was able to play and go on rides more than she used to be able to for the same amount spent on the coins. Because of this new change I will be bringing her here more often! :) read more

This is the best place to go for a kids birthday party and people say that they recycle pizza but what i figured out is that they just use this safty provided knifes and its just the best place to go i really recomend it read more

Very disappointed in this location. Our hostess, Kelly failed to tell us that we would be charged $5 per kid that goes into the ticket machine and then had the nerve to accuse our children of making her feel uncomfortable which is why she didn't tell us we were being charged per child. It's Chuck E. Cheese how the hell do kids make you feel uncomfortable?! When I confronted the manager about their dishonest move she threatened to call the police because I raised my voice at her...like what a joke. She then proceeded to tell me "you can leave my business" as if she owned it. You make a smooth $10 an hour so please sit down. I will be calling corporate and complaining after that awful experience I had (cost me $450 which was a complete waste). Also, the pizza tasted like hard cardboard, the drinks were ALL flat and the wings were like a centimeter each (you needed a magnifying glass to see them). They were barely enforcing masks and there were several adults in there that were maskless. Please take my advice and book your parties elsewhere because you will be disappointed. read more

My kids had a great time here. The fact that each game uses only one token per play is a huge plus. The play area was extremely clean. They had enough staff to result no waiting for tokens or prizes. Although there were a few games which had run out of tickets, they need to keep better on top of that. We did not order any food, so I can not comment on that. I love the security stamps at the door for the adults and children. Makes it a much less stressful time since my children have a bit of an age difference so it's difficult to watch each kid like a hawk when they constantly want to run in different directions. read more

Fun, fun, fun - even for adults! This location has a great assortment of games and activities for the children. The service was fast, friendly and helpful! The "prizes" were better than what I was expecting and the kids had a ball! Looking forward to hosting a birthday party here!! read more

Was here for our niece's 2nd birthday party and was pleasantly surprised. Haven't been to this location in years and the food/pizza was delicious! The staff was helpful and attentive! read more

I never thought I would give this place 5 stars but I was blown away by the attentive staff for my little girls 6th birthday. From linking all of us together with an invisible stamp so no one runs off with the wrong kid. To the staff offering to help get the gifts from the car. They made a tiny mistake in the kitchen in regard to the pizza and more than made up for it with by giving the grandparents something to drink for free. They had probably 8 party's going on at the same time, but we always felt that the service was very attentive. Fantastic experience. I remember chuck e cheese and Major Magics as a kid and back then, these places were ran so poor and dirty. Not this place. A+. read more

Pizza is terrible, frozen garbage. Tables are practically on top of each other. No room to move eisleways are way too narrow. People are crammed in there like sardines. read more

I went into the establishment the other night to order some food and although majority of the employees were pleasant to speak with, the female manager was terrible! I have never felt so disrespected in my life and I don not plan on returning to this location any time soon. The building was hardly clean, very unorganized and the female manager treated her employees just as poorly, if not worse, than she did to me. read more

My grandson and I visit often in the winter months. We went last week and I'm very disappointed that they have changed the way they price pizza packages... they no longer include points to be used for the games. The price I paid before the change for a pizza, 2 sodas and plenty of points for 4 year old grandson to play was roughly $22. Last week same visit was $36. Pizza and 2 drinks was $16 w a coupon then I upgraded for his Chuck E. Cheese cup which was $2, add in the smallest points coupon and I walked away from register -$36. I see our visits will be less often in our future. read more

Had my daughters birthday party there and seriously couldn't have asked for a better time! The staff was extremely friendly and made sure that we had a wonderful time, it was fun for everyone!!! read more

Average staff, tasty pizza, clean. Costumed Chuck E Cheese comes out, waves for a few minutes then goes back to his hole. This place is probably the benchmark of whatever corporate status quo the company is trying to maintain. Didn't encounter any crazy parents. But it had been some 30 years since I'd been in a Chuck E Cheese and there were several disappointments I feel the need to report on. First, If you take a good look around you'll find some neat-o mechanical and video screen games for kids. Nice. However they're just that- geared towards the smallest children, like ages 2 to like 5. Gone are the days of fun arcade games even older kids would enjoy. Then, the ever creepy but eternally famous pneumatic robot band show has been whittled down to a measly 1/2 of a character- so all you see is the top half of Chuck E Cheese barely moving inside a tiny tube-shaped box. No stage, no other robot characters. So, although this is a completely different experience that an 80's child might expect for their own kid's party, I must say it still has that lingering touch of magic from a special era soon to be an unreachable thing of the past. Enjoy it while you can. read more