Avoid all interactions.... I had Caroline as my service representative…read more.. Overall This was by far the worst service experience I've ever had. Communication was nonexistent -- it was almost impossible to get a status on my vehicle. I was told my truck would be ready by 12 PM on December 9th after leaving it the week prior, only to be told when I called that they still needed to "reassemble" it, and I didn't hear back until the next morning. I also never received the promised call about a trade-in quote. The service itself was misleading and unprofessional. I was told my EGR cooler needed replacement due to coolant loss caused by the HVAC actuator -- two completely unrelated systems. Any competent mechanic would know this. I received a picture that showed nothing, was told it "would not do justice," and never got actual evidence of the claimed corrosion when I asked. It felt like a blatant attempt to upsell, taking advantage of me as a pregnant woman and veteran. On top of that, the prices were grossly inflated, and my AC isn't working properly after their work. The "evidence" I was given was useless, and I left feeling cheated and frustrated. I would never recommend this place.

One of the poorest customer service in any dealership I have ever encounter. You call and nobody…read moreanswer, if you leave a message it takes them an eternity to get back to you or not at all. Deceiving practices with extended warranty. We purchased 2 top of the line vehicles from them, their treatment is their customer is one of the worse in the industry. Use any other dealer for the vehicles they carry.

A great place to find your next vehicle its for everyone I…read morewould recommend this for any family and friends that needs a nice vehicle to drive. Love the car we are in now

gave me an affordable negotiation to work with, helped me through the entire process with no…read moreproblems.

DO NOT BUY A CORVETTE AT SEGUIN CHEVROLET…read more I've bought over a dozen high-end cars from Ferrari and Porsche and multiple Corvettes from Seguin Chevrolet. Samantha was always great to work with -- professional and honest. Unfortunately, things went downhill when General Manager Jeremy Sims took over my recent Corvette ZR1 order. After a year of working on my ZR1 build, Jeremy placed my order in the GM system, and it was officially accepted (Status 3000). Then, after the fact, he tried to add a massive ADM markup, knowing I was financially capable and committed to the build. That's textbook bait-and-switch and violates GM policy. Worse, he changed my Museum Delivery option (RBC) back to Seguin Chevrolet without my consent so he could resell my ordered ZR1 to another buyer at a higher price. Completely unethical. There's a reason GM gives few allocations to small dealers like Seguin -- they don't know how to handle high-end transactions with integrity. Jeremy Sims was deceptive and dishonest, and Seguin Chevrolet has lost my business and referrals for good. GM corporate is aware, and I hope they take action to protect the Corvette brand.

STAY AWAY FROM THIS DEALERSHIP! If I could give zero stars I would. Be careful! Shady finance and…read moresales people. When we bought a vehicle they told us we had a package to get oil changes etc which we agreed to they wanted us to buy the GAP insurance we told them no and they kept trying to persuade us even looking and acting annoyed but we didn't care because WE SPECIFICALLY SAID WE DID NOT WANT IT. They finally accepted no we did the paperwork and left. When we went back to get the oil change, we were charged because come to find out they removed the package and STILL added the GAP insurance instead. When I called to complain they made it seem like I was the one that didn't know what I was talking about or lying because I told them they do get incentives for selling it their customers that. They refuse to give me a full refund. I will never shop here or refer someone again.

They were very helpful and friendly no rush i in joyed my mini trip from Houston even though i…read moredidn't ride off with any thing but it still was a great experience,,!

Took 4 hours to get an alignment and check the window motor. Asked for a loaner to go down the…read morestreet to get some food, they said let me ask how much longer on your vehicle and never came back. Service guy keeps walking back and forth saw them drive my car off the lot and came back. Saw my keys in the little folder thing and still has not came to tell me anything about my vehicle. The customer service here SUCKS do NOT buy a car from here!

Red Carpet Auto Sales is the best place to buy a used car. Everyone was professional and friendly…read more The car buying process was easy and seamless. I am happy with my car and I would recommend everyone buy their car from Red Carpet Auto Sales.

I drive by this place everyday for work and it never ceases to amaze me how over priced and shitty…read morethe cars on display are