Great company chuck is a good man and honest person. He will treat you like family he does great work and charges very fair prices

A worker for this company STOLE from my elderly mother while installing her hot water heater. She called the owner to complain and he made light of it. Absolutely appalling!!! I had to leave 1 star to post this review but give ZERO!!! read more

We've called on Chuck a few times, and have always been impressed with the terrific work and service. The first time was an emergency replacement for our sump pump after a basement flood. Chuck came first thing the next morning and had a new battery backup system which has gotten us through multiple big storms. Since then we've called them to replace outdoor bibs, fix a leaky washing machine hookup, and replace our old water heater. Each non-emergency job has been great, and at a better price than I was expecting. Highly recommended! read more

My friend and I had a terrible experience with Chuck the Plumber. He did not fix the problem we asked him to fix. He also overcharged us. We actually called him back to let him know that the smell we were trying to get rid of from the water came back five days after he claimed to have fixed it; he brushed us off on the phone and recommended, we contact the water company which by now we know was not the problem. this past week we had another plumber actually problem and he was very critical of the work that the did for us. read more

Called Chuck on a sunday afternoon about a leaking toilet. He got back to me later that night and said he could fix my problem the next morning between 8 and 9 AM. At 830 am he pulled up saw the mess i had tried to fix with the parts from Home Depot and fixed everything within 20 minutes. Price was what I expected since he replaced the valve in the wall and the connection to the toilet as well as adjusting the water in the tank. Ron S. read more

Our plumber David completed our job in a very timely manner. The finished project was great, and the customer service was just as good as he explained the work that needed to be done and answered any questions we had. Highly recommend Chuck the Plumber! read more

Rick came today to look at our toilets. He was able to solve the problem. He was very professional and helpful. I would recommend Chuck the Plumber. read more

Chuck The Plumber has been doing an assortment of plumbing repairs for us for a couple years now. He and his crew are always responsive, knowledgeable and reasonable in cost. Recently we had a new toilet and vanity installed by David. He did an outstanding job! He arrived right on time and quickly got to work. We had bought a vanity to be installed but it needed a few adjustments to fit just right. He made these adjustments quickly and easily and left our powder room looking fantastic. We highly recommend Chuck, David and the whole Chuck the Plumber crew! read more

Called them to replace a very old water heater. Chuck came out on time, looked at what we needed, and then explained our options. The price was very competitive and he was a pleasure to work with. On the day of the installation, David led the installation. It was as simple as they said it would be. David was pleasant and finished the install and I couldn't be happier with my experience. read more

I have used Chuck the Plumber for many misc things for at least a decade now. They have fixed leaks, replaced polybutylene pipes and replaced a water heater just to name a few items I have used them for. When a problem arises Chuck has gotten to the house quicky to diagnosed the issue and has always given me a free estimate. Chuck and his team have always been on time, professional and friendly. I have always felt the price has been fair. I would definitely recommend Chuck the Plumber for your plumbing needs! read more

Excellent service!! David came to my home and fixed a blockage in my children's bathroom tub/shower. He was very knowledgeable, friendly, and took COVID precautions and worked to solve the problem quickly. I totally recommend not only Chuck the Plumber but specifically David, who did an excellent job. read more

We have used Chuck and his colleagues for many years, most recently today, when David fixed a pinhole leak in a basement water pipe. Chuck's service is consistently prompt, professional, and reasonably priced. We recommend him without hesitation. read more

Came on time to unclog a kitchen sink that chronically gets blocked every few years. Did a more thorough snaking than any of the previous plumbers...all the way to the main stack. Gave advice on preventative plumbing issues beyond just the drain he was unclogging. Took him 2 1/2 hours because the drain was so bad. Charged the same as other plumbers that had come before that only took 30-45 minutes (and who weren't anywhere near as thorough). Very pleased. read more

Chuck the Plumber was fantastic! I felt their price was fair. The guys who came to install our new water heater were friendly, courteous and polite. They cleaned up everything after they were done. I highly recommend them and plan to use them for any future plumbing needs! read more

Always reliable, professional, and will gave us all the options to address our problem as well as the necessary info to make a good decision. BONUS: hands down gave the best price for the job. . He had not only the best price of all the estimates but took care of the work quickly, with quality and did not add any "extra fees" Finally, he and his staff are most personable, genuine and trustworthy. Thanks guys! read more

Our water heater burst and we woke up on New Year's Day to a flooded basement. Chuck responded to our call promptly (I tried Home Depot and another plumber and got nowhere), and helped us contact the manufacturer and use the warranty to pay for a new one. First thing Monday morning he picked up our heater, traded it in for a new one and then installed it - all in the middle of a snowstorm! We had hot water before the other companies responded to our original calls. I have never had such great service, and I was very pleased by his low rate! Can't recommend him enough! read more

So not great service. comes today 50 min before the window and charges me because I wasn't available. Um we picked a window! Then they come and the plumber tells me I bought a crap faucet. Install what I tell you! Then he can't show me the price break down and when I push he pulls out a cheat sheet showing prices on scrap paper. Then he tells me he's been there longer than he was. I like giving money to local guys, but sometimes the big boys act honest. Avoid. read more

We called Chuck the Plumber out to replace the head, handle, and spout in one of our showers. David arrived on time and he was very professional and personable. I highly recommend Chuck the Plumber! read more

I picked this company because they had good reviews and after calling two companies listed in the Montgomery County "Best Picks" they were they only ones that could come today without charging me an emergency fee. (One company wanted $440 for the first hour just to show up.). Chuck and David both were professional, empathetic, and efficient. I was charged a very reasonable fee for the work that was done. They will have all my plumbing jobs from now on. read more

Came to house on a Sunday.Ready to finish installing my jacuzzi. With a full crew. His team was the second plumber to attempt this install.

David installed our hot water heater. He did a great job and worked neatly. He went over what we needed to do to maintain it. We were very pleased with Chuck The Plumber and highly recommend them. read more

David came because we had a leaky faucet. He was on time and professional and took exceptional COVID precautions. He saw that the leak was due to our faucet that was under warranty and told us what to tell the company for a free replacement. When that came, he came back and fixed not only that but two valves that another plumber had installed incorrectly. He also did a quick look at a few things and fixed a minor issue with our water heater as well as a shower for an extremely reasonable price. I will definitely use him again and would highly recommend him to other people. He was the absolute nicest person!!! read more

My family has been using Chuck for years. He's always willing to provide literally the best service to you. Give you honest answers and help as needed. Had an electrical issue on my hot water heater circuit today he came out and double checked all the connections on my heater and I found it was just a faulty circuit breaker. But I can't say enough the level of service he provides is top of the line. Thank you Chuck read more

David from Chuck the Plumber came out for a free estimate, working through a laundry list of items in my new home. After a horrible experience with another plumbing company, who charged insane rates, I called for David to come back to replace a new toilet, and he did a great job in guiding me what to buy, installing it, and the charge was exactly what he quoted me. I then found larger issues in my home with an HVAC piping issues and pinhole leaks, he again quoted me, came out in did the work in record time and the charge was what was quoted. I trust David with all my plumbing needs. Chuck and Cindy are very helpful on the phone, even calling me back over the weekend to reschedule when I had to change a Monday 6am appointment. I've worked with large plumbing groups and feel like they always charge extra, and I never know if I'm going to get the same person. I'm very picky when it comes to contractors and have a high standard, I do most of the work on homes myself. I value a contractor who will also educate me about issues as well as tell me how to do some things independent of them. I am. I'm very happy with my service with David and Chuck the Plumber and have more projects lined up with them! read more

Had a small leak in a "stack" drain. Came out and diagnosed it quickly. Then within a week was out and fixed the leak. Very easy to work with and polite/professional. He and the other guy who came out really did work quickly to resolve the issue. read more

I hired this guy to install a new water heater in my house. He and his assistant set the new water heater up and before the job was done, Chuck left to go to the next job leaving his assistant to finish up wiring the new water heater and testing it out. The assistant could not get the new unit to turn on because the circuit breaker at the main house supply box would not turn on. The assistant dismissed this and said my problem was with the circuit box and not with the water heater. I asked him if he wired it properly and he emphatically said "yes", and that I now would have to hire an electrician to determine the problem. He did not go back and check his wiring job. Chuck's assistant charged me $1,275 for the work done, despite still not having a water heater that worked and not knowing exactly why. The next day I was able to get the lead electrician from GAC Services in Gaithersburg (Bruce Moore who I cant speak highly enough) to analyze the problem. He checked the wiring done by Chuck's assistant and found that the wires were "pinched" in the J-box causing a dead short, not allowing the breaker to set. This findings were detailed on the electrician's bill. The electrician had to cut out the bad wires and rewire the water heater. When I called Chuck to explain the problem and request reimbursement for the electrician, Chuck went nuts over the phone. He called me a liar. He said that the electrician was a liar. He said that no matter what I would tell him, it would be a lie. He wouldn't allow me to explain how his assistant kept trying over and over to make the circuit breaker set, when in fact the water heater had a short and the circuit breaker was only doing its job. There are plenty of good, honest, ethical plumbers in Montgomery County who stand behind their work. I learned the hard way with this ugly experience. Don't make the same mistake I did..... read more

Chuck & David once again came through for us, they just replaced our basement bathroom sink and did it neatly & quickly. Very friendly to work with, too. read more

"Chuck the Plumber' is a staple of the Olney area and can meet most of you plumbing needs. The owner, Chuck Dowrick, is a great, friendly guy who will take the time to explain your problem and repair options. His prices are reasonable... not the cheapest but not the most expensive. If you live in Olney or the surrounding area, give him a call and support local business. read more

I had used Chuck the Plumber in the past, and thought he (Chuck) was great. Had his company back a second time for a different job and David came. The job could not be completed in day 1 because of a defective part, and David was nice enough to ask us to get the part that evening and book him to come back the next day to finish, which we did. Except Chuck showed up the next day. Chuck refused to honor David's written business promise (saying he will be telling David to never make promises like that going forward), purposefully overcharged us, and then when I questioned his charges, proceeded to literally YELL at me in my kitchen, not let me speak, tell me I bought a piece of crap product and tried to take a check physically out of my hand because he had "other places to be". When I wouldn't let him have the check until he had fully explained himself, he told me to write a check for whatever amount I wanted, but to never ask him to come back to our house again. He was bullying. He was inappropriate. He was misogynistic. He discredited everything I attempted to say (not that he let me get anything out of my mouth). And based on his responses to any question I asked, I'm pretty sure he purposefully not only overcharged us, but also attempted to install our product ineffectively in order to be able to claim it's "defective" and expect a call back to "fix" it. But when I called him out on that, and let him know I work with contractors for a living and fully understand the intricacies of what should be accounted for in labor, time and materials costs, he "fixed" it immediately. He also sat in my kitchen after "finishing" the job and proceeded to make work calls - time he charged us for. My husband called his business after receiving my detailed account of what transpired here and spoke to his wife, who did nothing more than say repeatedly that she was not there to see what happened, and that neither was he, fully working to discredit my account. At this point, I realize I should have written a check for whatever I thought was fair, because we will never have him back here. I know everyone in Olney thinks he's fantastic. I did too after the first experience with him. But bear in mind, if you ever try to get him to explain himself, or question anything about his charges/business practices or promises made by his staff, you'll be met with a different person. read more

Needed to get kitchen sink drain unclogged and new garbage disposal installed. Was able to get someone out very early New Year's Eve. On time, very professional. Explained the problem and how he fixed everything. Cleaned up when done. Great work. read more

Chuck's the best. He's been working on our house in the District for 16 years - installing new lines, repairing aging bathrooms. Never a problem and always amiable. About to call him again. read more

The plumber, (not Chuck) was prompt and installed a new U-trap under the sink in good time. After he left, we found it had a slow leak. The next day he tightened it a little (which we assumed was all that it needed), and if anything it's a bit worse. He's coming back tomorrow to replace it again. The company returns calls slowly but has responded eventually. read more

Our water heater went out and the leak was so bad we had to turn off the water to the house. We called Chuck and he was responsive in helping us contain the leak by phone and offered to come out that night if necessary. in the meantime, we sent a picture of current unit. He provided a price and was able to fit us in a very busy schedule the next morning. He is honest, reliable, thorough and pricing is fair. He is a two person shop so the person saying otherwise is misguided. I have used Chuck many times and get excellent results each time. read more

Chucks the best. Pure and simple. Complete trust. Used him since 1994! Chuck will be there at six in the morning or in the evening. Service expertise and Price are all a tremendous value. read more

We used Chuck the Plumber in our 'old' house to address issues found during a home inspection. They came out within a day and fixed everything that was found and didn't charge a fortune. Now we're in our 'new' house & again had a list of fixes needed from inspection. They came the next day and went through the hit-list without an issue. Awesome service, good pricing & reliable. Will use them for everything 'plumbing'! read more

We have been using Chuck the Plumber plumbing company for over 12 years for all our plumbing needs. New plumbing, old plumbing, problem plumbing they have taken care of all our needs with speed, exceptional workmanship, professionalism & reasonable prices. I wouldn't use anyone else. read more

Don't be fooled by the name chuck the plumber. This is a corporation and not an individual plumber. I cannot believe that they can get away with charging so much to just to replace a fill valve. They refuse to give you an estimate beforehand. Then they charge an astronomical fee. They charged $279.00 for something that took 20 minutes to do and didn't involve any dirty work. I think it should be illegal to charge so much for such a small easy job. read more

I have used CS Dowrick Plumbing about four times now, and I have been very pleased with his work, his speed, and his prices. I would not hesitate at all to recommend " Chuck the Plumber" to any of my Family or Friends. I know I will call him for any plumbing job! Recommended 100% read more

Chuck and his team are honest, reliable, and courteous. I've used this plumber for years, and he's been great. I recently had to get some work done on my bathroom sink (snaking the drain), and Chuck charged me substantially less than our condo association's plumber was going to charge me. Support this small, family-owned business and hire Chuck the Plumber! read more

All six of our faucets had to be replaced, and David at Chuck the Plumber did it all quickly and efficiently. He was punctual, courteous, and making the appointment was equally professionally handled. It's not the cheapest service but Chuck the Plumber is great. read more