Donnie and his team always provide great service at reasonable prices. I've used them for multiple…read moreplumbing issues and always had a good experience

My experience with this company was horrible. We had a leak under the sink, and the technician from…read moreDonnie's team performed the service without locating the water shutoff valve first. This negligence and poor judgment during his service resulted in flooding of my unit and additional units beneath me, which created substantial and unnecessary costs for additional repairs and potential long-term issues that I was forced to address. Furthermore, when I raised my concerns to Donnie, he did not respond at first and finally did when I followed up again. When we discussed the matter, he showed a condescending attitude and continued to blame the fault on me, when clearly their company should take partial responsibility for the additional damages caused by the technician. I will never hire them again or recommend them to anyone.

Easy to schedule an appointment. Prompt and professional…read moreservice. I would recommend!

Excellent service. Responded in minutes and fixed the issue. Highly recommended. Thank you!read more

Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

I booked a repair assessment, which is very expensive, with the expectation that the expert is as…read moregood as described in these reviews. We were very disappointed. The technician did arrive on time, but did not offer any insight to our leak issue other than here's how much Heil would charge for a replacement. The assessment took a minute. We had to spoon-feed questions and answers to get the technician to tell us more of what he saw. The answers did not reflect any expertise or insightful-ness. Wish the assessment was either free or can get a refund.

Professional technician and good quality work! A good value for the job required. Recommend this…read morecompany highly.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

Thank you for sending the team to fix the PRV--we truly appreciate it. We haven't slept this well…read morein a couple of years. The house finally feels like a home again: it's quiet, with no creaks or rattles. We also want to thank you for taking the time to roll out the "red carpet" and for being so mindful of protecting our floors. I was especially concerned about work in that area of the basement because of the carpeting, but everything was handled perfectly--not a drop of water anywhere. Shout out to Ethan. Outstanding workmanship and service you provide. Thank you

No estimate was given before work was started. I called Peddicord Plumbing and made an appointment…read morefor my laundry sink backing up terrible debris. I waited a week to get an appointment. Their plumber showed up and told me the line was cleared. They charged me $729.00 which was extremely high. In less than 5 days the laundry sink started backing up again. I called Peddicord plumbing and was told they couldn't come back for almost another week. I spoke with their manager Patricia and was told that even though I just paid $729.00 they were too busy to come out and fix a job that wasn't completed . I am a senior on a fixed income. I called WSSC to come check the county lines which they came right out. They said the lines were fine and that Peddicord plumbing did an incomplete job. I was also told that The plumbing company should submit an Off-Property Report Request for my Address. I feel like I was taken advantage of when the Peddicord Plumbing Manager Patricia told me they would have to send 2 plumbers and other equipment and charge me more money for the same work they didn't complete. I paid $729.00 for incomplete work. I was also told they don't guarantee cleared drains but never told me that or the cost before they started the job. They advertise that that have a workmanship guarantee. Seniors beware of this company. Really anyone should beware of a company that in less than 5 days they won't honor what you just paid for and paid a very high price for incomplete work.

Mr. Reyes and his son were very helpful and professional. They explained what needed to be done…read morewith my HVAC system and helped improve the airflow throughout my home, which made a noticeable difference during the very hot and humid days. I appreciated their knowledge and assistance and would definitely hire them again. I highly recommend them for HVAC services.

José showed up and seemed very knowledgeable. I had called two different companies that provided…read morequotes above $25K and pointed to the same things that Reyes heating had pointed out. Their quote was about $4K lower than others for the same/similar equipment. Overall, I would say Jose was more willing to negotiate price and anyone else. I ended going with someone else simply because I needed the AC unit installed the next day and someone else could deliver.

Absolute lifesavers! Incredible customer service from start to finish…read more I cannot recommend FH Furr highly enough! Their customer service, positive attitude, and overall process are incredibly tight and professional. They went completely above and beyond for my family during a stressful week. Here is exactly why they earn a 5-star review: --Lightning-Fast Emergency Response: On the Friday evening leading into a holiday weekend, our HVAC went down. FH Furr dispatched a technician to our house in under two hours. The tech was fantastic and walked us through a couple of great solutions. --Proactive & Compassionate Communication: By Tuesday morning, they called to let me know the required part was in and ready for installation. During the call, I mentioned that our power had just gone out. Without hesitation, they offered to send an electrician to look at it and offered to bump up our HVAC repair time just to ensure my family was taken care of. It turned out to be a utility company issue, so we scheduled the HVAC fix for the end of the week when the power was expected to return. --Going the Extra Mile: Our power actually came back on Thursday, a day early. I called FH Furr to see if there was any flexibility to get the tech out sooner. Instead of giving me a generic script, the customer service representative went to their leadership team to make it happen for us. --Flawless Execution: The technician arrived even earlier than the adjusted time on Thursday and took care of the entire project seamlessly. From the front office to the technicians in the field, the communication was amazing and the execution was flawless. If you want a company that genuinely cares about its customers, look no further than FH Furr!

**WARNING -- Extremely Disappointing Experience With This HVAC Company…read more I strongly recommend that consumers **do their research before hiring this company. They quoted and installed a brand-new HVAC system costing over $11,000 with systems potentially ranging up to approximately $16000, Unfortunately after the installation was completed, they did not properly test the system to make sure it was actually working. As a consumer, I assumed and the sales person Jonathan advised me that the new system simply needed a few hours to cool the house after installation. However, that was not the case. Since they removed my old unit, my air conditioning has not been working at all. This is especially concerning because I have two double-coated dogs who cannot safely stay in temperatures above 72°F for extended periods, Being left without working air conditioning in this situation is not something I take lightly. I called their office at **302-947-8694** and was told that someone would contact me to schedule an appointment. Unfortunately, after they received more than $11,000, I have been left waiting with an HVAC system that was installed but is not functioning The biggest issue is not simply that something went wrong during installation. Problems can happen with any mechanical system. The issue is the lack of follow-up and urgency after receiving a substantial payment, especially when the customer is left without working air conditioning. I hope the company will take responsibility, send someone out immediately, properly diagnose the problem, and get the system working as promised. If you are considering using this company, please ask detailed questions about testing, post-installation support, warranty service, and what happens if the system is not working immediately after installation.

I called for a clogged laundry room drain over the weekend. They were responsive, professional,…read moreshowed up on time, gave me a quote over the phone with no ambiguity or hidden fees, and fixed the problem quickly. I would absolutely recommend them to anyone.

Update. Revised to one star because after months of requesting paperwork for our water heaters - NO…read moreRESPONSE!!! They can't be bothered to return calls or give us our warranty and required paperwork. Everything went south once they were paid.