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    Chucks Auto Repair & Customs

    1.0 (1 review)
    Closed Closed

    Services - Chucks Auto Repair & Customs

    Auto transmission repair

    Routine automotive maintenance

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    9 years ago

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    AAMCO Transmissions & Total Car Care

    AAMCO Transmissions & Total Car Care

    3.3
    (54 reviews)

    Amy was absolutely amazing getting my daughter's issues assessed and taken care of right away. I…read moreappreciate everybody's transparency and honesty throughout the entire situation. I would highly recommend this business, they care about their customers.

    Buyer beware..... I…read morehad a very frustrating experience with AAMCO Transmissions and Total Car Care. I originally brought my vehicle in for simple preventative maintenance just a transmission flush and there were no shifting issues beforehand. After getting the car back, we immediately noticed the transmission was shifting worse than before. It was clearly not operating correctly, which was extremely concerning considering it had no problems prior to the service. No tow service was offered, I had to pay out of pocket. Communication throughout this process was also very poor. Amy at AAMCO was the only person I ever spoke with, and I had to initiate every call myself. I was never proactively updated. I was told the GM would reach out, but as of today, I still have not received a call. The vehicle was dropped off Monday morning, no one called, I called and was told to call back in the AM. Called the next day multiple times with no updates available. Finally called at 11am Tuesday, was told give her 20-45 minutes. 2 hours went by and I called back and was told there was an issue. Thats when I was told it would cost $2,300 just to diagnose the issue. They told us that the vehicle started throwing codes as they pulled it into the bay. No codes or weird shifting before taking it there the first time. The first invoice states everything looks great, fluid, no codes and run great. The second invoice is where they call out these codes and from there is where it was the deny, deny, deny game. At that point, we decided to tow the vehicle to a dealership for a second opinion. They informed us that the transmission was completely done and would need to be replaced at a cost of $7,600. Going in for routine maintenance and ending up with a failed transmission is unacceptable. Then being asked to pay thousands more just for a diagnosis, along with the lack of communication, made the situation even worse. The poor customer experience and lack of empathy throughout this process has led me to never want to use AAMCO again. I suggest choosing a different shop. AAMCO is not a local small business, and based on my experience, it felt like they cared more about getting paid than what actually happens to your car.

    Chucks Auto Repair & Customs - autorepair - Updated July 2026

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