Buyer beware..... I had a very frustrating experience with AAMCO Transmissions and Total Car Care. I originally brought my vehicle in for simple preventative maintenance just a transmission flush and there were no shifting issues beforehand. After getting the car back, we immediately noticed the transmission was shifting worse than before. It was clearly not operating correctly, which was extremely concerning considering it had no problems prior to the service. No tow service was offered, I had to pay out of pocket. Communication throughout this process was also very poor. Amy at AAMCO was the only person I ever spoke with, and I had to initiate every call myself. I was never proactively updated. I was told the GM would reach out, but as of today, I still have not received a call. The vehicle was dropped off Monday morning, no one called, I called and was told to call back in the AM. Called the next day multiple times with no updates available. Finally called at 11am Tuesday, was told give her 20-45 minutes. 2 hours went by and I called back and was told there was an issue. Thats when I was told it would cost $2,300 just to diagnose the issue. They told us that the vehicle started throwing codes as they pulled it into the bay. No codes or weird shifting before taking it there the first time. The first invoice states everything looks great, fluid, no codes and run great. The second invoice is where they call out these codes and from there is where it was the deny, deny, deny game. At that point, we decided to tow the vehicle to a dealership for a second opinion. They informed us that the transmission was completely done and would need to be replaced at a cost of $7,600. Going in for routine maintenance and ending up with a failed transmission is unacceptable. Then being asked to pay thousands more just for a diagnosis, along with the lack of communication, made the situation even worse. The poor customer experience and lack of empathy throughout this process has led me to never want to use AAMCO again. I suggest choosing a different shop. AAMCO is not a local small business, and based on my experience, it felt like they cared more about getting paid than what actually happens to your car. read more

Amy was absolutely amazing getting my daughter's issues assessed and taken care of right away. I appreciate everybody's transparency and honesty throughout the entire situation. I would highly recommend this business, they care about their customers. read more

Do not take your car here they ruined my transmission. I give them a zero. They are a very dishonest shop. Manager will not call back.

Had a great experience ! Got my transmission rebuilt. Got my car back sooner than expected. The manager Amy was great and easy to deal with. 5 stars !!!!! read more

Worst place to get your car inspect, had a engine light I ran the codes it was just the transmission control valve 150-300 bucks I go into this place to have them inspect it to make sure it's just that so I can buy the part the dude goes test drives my car next thing you know they said it's a new code the place said take it to the dealer because the code that popped on there scanner they can't read it I didn't ask for all that I told them all I wanted was to make sure this specific part is leaking not test drive it when I said the transmission already shifting hard and I have an engine light when to the dealer and they said the guy at AAMCO could've blew my transmission read more

Called them a week ago and inquired if they could change our transmission fluid and filter. Lady who answered the phone was rude and talked like a drill sergeant. She promised that she would find out and call me back. 2 hours later I called again because I didn't hear back from her. Her answer "I will call you after lunch." Of course, this didn't happen. I decided not to follow up and to stay away from this place- I had learned how much they care about customers without even doing business with this establishment. read more

I dropped my car off for an inspection and was informed it needed the cv axels replaced. I said cool how long will it take. I was told by the end of the next day. Cool! They kept my car for five days. I paid 1700$ I went to a shop here in Tucson for the same thing on a different vehicle same exact issue just as bad and they had it done in a day. Aamco kept my vehicle with no regard to my personal life and need to get around. I missed a whole week of work because this imagine the financial impact that has. They had one mechanic who was clearly prioritizing other jobs over mine. They take vehicles that are being covered by insurance claims so that was the priority. The receptionist was far from friendly, I would never recommend this place to anyone unless they are desperate. Even then I'd let them know to be prepared for bs. This was back in the beginning of the year of 2024 I'm posting now because this shop I found has made me aware of how horrible my experience was read more

I'm a single mom of 2 daughters. My AC in my car went out, and it's 113° on average this week. My ex-mother in law (yes, my EX- in-law) cannot live with the fact that I would be driving my kids with no working AC. All 3 of us worked together to make it happen. Amy was the first company I spoke to that would tell me the issue before charging me. I've been so frustrated with many other companies that will not give me any diagnostics without charging me. I had one of the most amazing women I've met in Arizona. Her name is Amy!!! She was able to have her guys take a look for me. They did and helped me get the part that was needed and fixed it in the same day. They; hands down have the very best customer service and I have already recommended them to my friends and family. read more

We have taken some very random projects to this place and their team there has always pulled through for us with reasonable prices and quick repairs. I hate to think how much money we sunk into dealership affiliated places for issues to be fixed that never seemed to last very long. Amy in the front is so fun and awesome and we appreciate this place being walkable from our house. It makes everything that much easier! read more

DO NOT GO HERE!!!!! They didn't fix my radiator correctly. Went back again and again. Overheated on the freeway at night twice because of their poor work. They told me that I need a new engine which would be $2000.00!!! My mechanic was finally available and had to tow my vehicle to his shop and fixed it correctly. I called Armco Corp office and was told I would here back from the owner or the Corp office. Nothing! They charged me 394.00!!! Tried to get $2000.00 out of me. BEWARE OF THIS AAMCO! read more

We mistakenly thought everything was fine and normal, until we got our car back. As we do not smoke, do not let others drive it, and keep our car clean on a regular basis, we then found this burn mark in the leather passenger seat. Quite noticeable and obvious. It appears that the person that drove this car in or out of the shop could have had a cigarette in his right hand, his right hand on the console near the shifter. If he(she) was careless, this could be how this occured. Not good and not pleased, not going back and hate smokers. read more

AAMCO Transmissions & Total Car Care - Auto Repair Near Me - Mesa, Arizona

I was told to many lies here. Now I got over charged I believe because it went from 2 different prices 3500, 4100, to a third which I had to ask how much wen paying kept seeming like she's going to give a discount but didn't I got my car back with my headlight not connecting to the bumper a nice space in between but charged me 4600 for a trans smh I will not be back at this place I should have followed my first mind with the second shop which was cheaper my car is jumping why I don't know but I paid this much told me mounts was 600 from Chevy dealership which that's where I should have took it would have got a lifetime warranty instead of one year for this price straight ripoff I will not be back read more

Called and ask if they could help me with a small exhaust leak since I'm right around the corner just to swap out a part with another one I already had and already had bolts loose but couldn't get the others off. Stops me before I'm even done talking telling me to go to a muffler shop that they can't help me. Like really? Y'all can't put my car on a lift for 5 minutes and help me.... Total car care my ass read more

Please do not trust these guys go somewhere else. First off my vans transmission was replaced five years ago and it was a lifetime Transmission two years ago they couldn't find any paperwork so I had to buy another transmission. Fair enough I lost the paperwork not a year later approximately 7 to 8 months later the Transmission starts having a high pitch noise. So I tell the shop and they said wait for it to break now that I'm out of warranty I have to buy another one currently broken again. Stay away far far away read more

Do not take your car to this AAMCO! I've been there a few times and have not liked my experience any time I've been there. They always try the upsell and sometimes for things you dont even need. I gave them the benefit of the doubt after the first visit. I came back a second time and felt the same vibe. The third and last visit is why I'll never go back. I took my truck into have the AC looked at. It had been blowing hot for a few weeks. They looked at it and told me that that their was a leak in the condenser. They filled it with freon and said that the freon leaked out as fast as they put it in. They told me that it wasnt a good idea to replace just the condenser and that I should replace the whole ac system. The quote for this job: $1100! I went and got a second opinion. Turns out that the high pressure valve was worn out and needed to be replaced. I did the work myself. Part cost $6 and the freon to fill it cost around $30! AC blows ice cold now!!!! AAMCO tried to STEAL over $1000 from me. Do not take your car here! read more

We've been to this workshop twice. The first time around, we went in because the shield underneath my daughter's car was loose and scraping the road. They fixed it, same day and at absolutely no charge. The manager and the technical staff are very pleasant and eager to help. They really spend time checking everything without making us feel like it was a rushed check up. The second time around, my daughter felt that her car was not balanced when driving on the freeway. We made an appointment and they checked the car, again at no charge. The inspection showed no major problem and there was no reason for any urgent repair. They literally didn't quote us an imaginary number just to get money from us, they actually do their job honestly and better yet, thoroughly. Further to that, the front desk manager generously explained to us all the issues and enlightened my daughter on many aspects related to driving and mechanics, something she wasn't familiar with in the slightest. It was great, we walked out feeling calm and reassured that everything is running well and that we have people there to help us whenever things go sour. Definitely coming back here again and highly recommend. read more

Update to previous review. After 3 weeks in service at AAMCO, finally got the car back and it drives worse than before the transmission rebuild. Check engine light came on less than a week after we got it back, returned to AAMCO and they replaced the crank shaft sensor. Husband picked it up today and the check engine light is no longer on but car jumps and jolts when shifting (automatic transmission). He says it's worse than ever. Very upsetting... I don't trust this car anymore. 3/28/16 - check engine light is on again and symptoms are still the same. My husband will be taking it back to AAMCO again today and cancelling his Birthday plans. 4/11/16 - car is back in the shop again as it will not drive in reverse now. No one has called with a status update as to how long the car will be in repair this time. We have no loaner or replacement vehicle. 4/12/16 - AAMCO offered a rental car and plan to rebuild the transmission again. They found metal in the transmission pan this time. From what I've Googled, that means the automatic tranny is about to go out. The tech seemed to blame faulty Nissan parts. I don't know what to think. 4/20/16 - car is still in the shop. No call or update from AAMCO. read more

Beware! This place was dishonest with us right from the start. When our transmission died, they told us they would tow it for us and let us know what was wrong for just $50. It sounded reasonable, but knowing how these places can be, my husband specifically told them that would be fine as long as it stayed within the quoted $50 range. They picked it up in the morning, and after not hearing from them for several hours, my husband had to call from work that afternoon. After giving us our repair quote, they immediately wanted their $50 payment over the phone. And, oh yeah, by the way, the towing company would be expecting another $50 once they returned it to us. This would not have been a big deal if we had known from the start. But I will certainly not be trusting them with our repairs if they cannot give an honest price for a simple tow! Also, we have already received quotes for at least $300 less than their repair cost. I recommend doing your homework when it comes to this place! read more

I called and scheduled my car for a transmission service. When I went in I advised them that I had a coupon. I also had purchased a yelp coupon deal where if you pay $50 you get $100 worth of service. Long story short the transmission coupon was $59 for transmission service. So fast forward my husband goes to pay the bill And after my yelp coupon we owed/$203 after the $100 yelp coupon.. Well he was not advised that he couldn't use both coupons so they used the yelp coupon we purchased which was $100 worth of service for $50. Well problem with that is if I would've done the $59 for the transmission service and my oil change our total would have been appx $130.. when I called and spoke to Amy and expressed my disappointment and frustration that my husband and I weren't advised that it was better off for us to do the $59 deal and keep our yelp coupon for a later service since it is good for a year. She basically didn't say anything.. that is poor customer service especially as we are first time customers to this facility. I won't be referring anyone nor do I think I will go back I will find somebody more honest to accept their mistakes. We could've saved over $70 today.. very disappointing read more

My check engine light went on. I took my car to AMMCO and dropped it off. They called me to inform me about the issue and the cost to fix it. When I picked up the car I learned that all of the work they did to my car had nothing to do with why the check engine light was on. Apparently the check engine light went on because of some past issue. They re- set it and the light went off. I felt like I was deceived. I was lied to. If I knew in advance that the work they where going to do on my car had nothing to do with why the engine light was on I would have never gave them permission to fix it. The person that called me mislead me. read more

Excellent service in a new, clean location! I had a headlight out and the old bulb was stuck in there. Thankfully, the helpful fellas at this AAMCO were able to help remove the old bulb and swap in the new one. I was in and out in just about 15 minutes. The manager even helped me himself. I'll be back next time I have an issue or just need an oil change. read more

I am grateful to these awesome guys at AAMCO!! They are honest and have saved me literally thousands of dollars. I had a flat tire near my work and took it to a Sun Devil Auto in Sun Lakes, AZ and they told me not only did I have a flat tire, I needed over $4,000.00 in repairs. I almost started crying. I had no idea my car was such a lemon! I took my car to AAMCO after getting a Living Social deal and they told me the only thing they found wrong with my car is that I had a leak in my power steering hose. It cost me $115 and that was it!! They said my car was fine and there was nothing else wrong with it. That was over 30,000 miles ago and the car is still going strong! Don't go any place else!! read more

Their NOT all trained on common transmissions!! I thought they were the transmission EXPERT!! Wheres all the training &/or trainers ?!?!?! Don't they invest in their employees?!?!?!????!??!! read more

I WAS LIED TO. After addressing several issues and then taking my truck to AAMCO, telling them what I thought it was and asking them to check for that , they told me I needed my transmission rebuilt, to the tune of $2,000 or better. THEY NEVER CHECKED FOR A CODE AND ONLY PARROTED BACK WHAT I HAD TOLD THEM WHEN I DROPPED VEHICLE OFF. I took my truck to Trail Transmission in Mesa, explained my problem, they checked and it was a sensor - NOT ANY ISSUE WITH THE TRANSMISSION!!! What a great bunch of people. I was recommended there by a friend who has been doing business with them for years. It will be the only place I will go in the future and will be sure to tell anyone experiencing ANY issue to go FIRST! read more

Just had a great experience with Nick & this shop. My Subaru needed a new clutch & flywheel, and I got a great repair for a fair price - much less than a dealer would cost and it was finished the same day. I noticed every customer coming in was treated well. I really appreciated that since a lot of women aren't when it comes to cars & car repairs. Yes, I would come here again and will recommend this place to others. read more

i went there transmission was slipping something was not right with it free diagnostic like that ok so they checked it out and to me that my fluid was burnt and there were shavings in with the fluid they wanted $1900.00 to pull the transmission and tare it down not including any parts that were bad wow i took it to another shop and was told that i had some leaks and i was low on fluid so the repairs will be much cheaper than $1900.00 dollars read more

The customer service here is awesome! I took my hot dog cart here for an electrical issue and they fixed it with NO charge. They were super friendly and knowledgeable. I will definitely be back and would highly recommend! read more

The level of car maintenance was great, however, the initial analysis and length of time they left me without my vehicle was inconvenient.

I have to totally DISAGREE with the last review!! We were having issues with a Chevy Colorado we bought and took to this Aamco to be diagnosed after not being able to get the get codes off the vehicle. Aamco took the truck in, tore it apart and found a wiring harness that was disconnected and evidence that the vehicle had been tampered with!! They had the truck for a day and a half and even provided us with documentation for the loan company. They were not able to get the trucks main module to connect with their diagnostic computer and that was why they went through it with a fine tooth comb to find out why. Because the wiring harness and wires were disconnected the module burned out and the truck wouldn't run properly. We found out that it would have cost a small fortune to fix and Aamco did all this for only $100!!! They saved us probably a couple thousand in repairs!! We have since been back for oil changes and have bought a new (used) vehicle in which we are going to have them look over for us. They are very nice and seem knowledgeable. No bad "vibes" here! They didn't try to sell us anything and only did what we wanted everytime we go in. My only complaint would be that they didn't update us and when we called them they had closed (this was a Sat) early and they didn't call to tell us they had to keep the truck. We called them Sunday to learn the truck was ready. We will continue to use Aamco, at least for oil changes and inspections!! read more

I took in my 2006 E350 Mercedes Benz They told me it would be $3200.00 I went to another repair shop and they quoted me $2200. Went to another ASE certified repair shop and it turned out to be two seals were leaking . Total with new filter, seals and new fluid $425. Do I need to say more ? read more

Nick was very helpful and got us in and done in a timely manner and it cost less then I expected. We will be coming back! Make sure to check in on here and get the 10% off coupon. read more

This AAMCO has impressed us with their knowledgeable staff and excellent customer service. We drive the extra miles to service our car and SUV here. The staff is very trustworthy they don't try to hard sell you anything. They are matter of fact, they always answer your questions thoroughly and give you options instead of telling YOU what to do. If you call, ask for Cipri, she will take care of you. read more

Took our car in for ac review after another shop did some work and it wasn't working to our liking. Jay too it back and a few hours later said everything was fixed and there was a few issues the previous shop didn't catch. Instead of trying to over charge me and say a bunch of things needed to be replaced they just fixed the issue and only charged me for that issue. Def will use again read more

Man! Love these guys! My car was over heating and I happened to be right next to this location. They came to my rescue! Mark and Jay did so great! Will definitely be coming back for my car needs. read more

I brought my car in just to see what preventive maintenance could be done on the transmission. It had 140,000 miles and no previous transmission work. The staff at this Aamco took my car for a test drive and inspected it for free and even told me the best option for service instead of trying to upsell me on some huge expensive maintenance or replacement program. I ended up not choosing to do any work and they gave me the inpection for free and even explained a breakdown of the mechanics diagnosis to me. Thanks for the help, if I do ever need work on my vehicle I will bring it here! read more

These guys are awesome. Nick always tells it to me straight. I Bring my 96 ram 1500 4x4 here and my 07 civic hybrid for everything. I don't ever write reviews but felt compelled to since these guys always take care of me. I've had to come here for issues from my brakes being redone to chasing wires with ignition problems. Always fixed and always done quickly and professionally. I don't see myself going anywhere else for my auto needs. read more

Lol you couldn't even fix the window regulator correctly. It goes down crocked and you can hear the regulator slam against the door when you close it. Damn rip offs just sad that you all tried to charge me triple the cost of a part when it's cheap at other places. Good luck in life and hope business stays up. read more

They are very nice. They fixed my car in a few hours. It needed a few minor things fixed.

So it's been quite some time since I've been here. Purchased a new truck and received free oil changes and it's hard to beat free. Once they were up I came back here and within minutes of stepping in the door I was immediately recognized and greeted by Nick (which just goes to show the pride they take in taking a personal approach). Again the service was amazing. The work work was done quickly and with the highest level of workmanship as always. I showed up about a half hour early from my appointment time and planned on just waiting till they got to my truck and they had it done before my original appointment time. Can't beat that kind of service these days! Greatest place to get work done on your car or truck by far. read more

Went there, close to home, trying to find a new honest and knowledgeable place, well I found it! They weren't pushy after finding another issue with my car! The only thing is I went for an oil change, full synthetic, and it was expensive, $79! This is somewhat understandable since it is full synthetic! I hope they remain honest and stay the way they are! I will keep updating!! Well, Here's an update, went there for fan Issue,did a great job, and went under what I expected to pay, so far this is the best most honest mechanic place yet! Thank you guys are awesome!! Special shout out to Amy thanks for working with us! read more