Thirteen Fifty Offroad

(298 reviews)

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

They were fast and did a good job and the price was fair full front brake replacement.read more

Christian Brothers Automotive Gilbert at Higley and Baseline

4.4

(226 reviews)

My first visit (it won't be my last) Took my vehicle because a/c blowing hot air. They also did a…read morecomplete inspection and they did find a couple of things that needed repair. They sent me a complete thorough explanation along with photos. All work was completed in a timely manner. They are super friendly. I highly recommend them.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

Az Automasters

(88 reviews)

Travis is the best! I'm a female going in for a car that's making a funny sound... knowing…read moreabsolutely nothing about cars. Travis educates me, explains what is going on in simple terms, will show me pictures or faulty car parts that he pulled off my vehicle...but more importantly doesn't swindle me. If you're a woman who is used to being taken advantage of at car repair shops look no further! They are honest & will treat you right here! I'm so glad I have a place I can go to that's trustworthy and close by.

I've changed my 1 star review below to a 5 star review due to the excellent customer service…read morereceived from the owner, Mike. Mike sent several apologies and went above and beyond what most business owners would do in a situation such as this. - He refunded me for the missed alignment and the cost of the new tire. To find this kind of honesty is rare and it proves that he operates his business with integrity. Knowing this, I would not hesitate to bring my vehicle directly to Mike in the future if need be. Mistakes happen, and he was quick to correct it. Thank you, Mike! ********************************************************* My husband brought my car over to AZ Automasters in February of 2024. We had never been there before, but I had just had new control arms and ball joints put in and since the tires were also brand new, my mechanic who did that work recommended an alignment. AZ Automasters kept the car overnight and my husband picked it up the following day. My husband stated that he asked the employees if the alignment was off and by how much, and that no one could answer his questions or seemed to "know anything about anything." But he did say that the employees working the morning he picked it up were not the same ones who were working when he dropped it off. He didn't leave feeling super confident but they said the car was done so he left and that was that. This car is kept in a garage, has not been in any accidents, hit any curbs or anything of that nature, and is well loved. I have put 8000 miles on the vehicle since the alignment. The other day we realized that the tires should probably be rotated and were horrified to notice that the outside of the passenger front tire was completely bald, the inside of the tire barely worn. We went over to where we purchased the tires as they are warranteed to 80,000 miles, but because they deemed it an "alignment issue", I had to purchase a brand new tire out of pocket. Not only did I waste $118.00 at AZ Automasters as they did not complete the alignment I paid for, I'm out an additional $145 for a new tire and still need to get the car aligned. I'll certainly be getting alignment, but it won't be at AZ Automasters. *Edit* I just had a front end alignment at a reputable shop where the employees actually care about their customers. They had to take a torch to the tie-rod jam nuts as they were totally locked up on both sides. This would NOT have had to be done had AZ Automasters done the work they were paid to do a year and a half ago. Also, this shop, who did the alignment using lasers, was able to show us via computer what they adjusted and how much, which AZ Automasters could not do for us. And this new place was cheaper! Lesson learned to shop around!

Pro German Car Service

(35 reviews)

I needed several repairs on my 2016 VW CC V6 Executive…read more For what was done, the dealer was going to charge twice as much. So Alex got it done quickly and correctly for half the price!

I just purchased a pre-owned 2020 BMW X3 and recently during a trip to the car wash, the windshield…read morewiper arm on passenger arm got misaligned. I texted Alex during weekend with pics and he responded right away and asked me to come by this morning. He said the nut was probably just loose. He saw it and proceeded to fix it right away and didn't charge me for it. The best thing is his shop is less than 10 minutes from my house so I definitely will be doing business with him again.

New Dimensions Automotive LLC

(38 reviews)

Great response in getting back to you with issue and costs. Got the job done fast! Thank Youread more

Staff is knowledgeable and friendly which is great, as well as service. Prices are very reasonable.read more

Christian Brothers Automotive McQueen and Guadalupe

(62 reviews)

We started bringing our vehicles here about a year ago. Their prices are better than other places…read morearound. The customer service is excellent. They are very friendly when they answer the phone and when you go into the office. From what I can tell they seem very honest regarding your car issues and they arent pushy at all. I definitely recommend this location for auto services.

It's been a while since I have experienced what I thought was an honest transaction at an auto…read morerepair shop. It's a tough balance between recommending what a car needs and determining what a customer can afford. Usually, you need to find a personal mechanic you can trust to get this balance. In this case, I like the way Christian Brothers moves. Their auto report and process alone are worth the visit.

OOROO

(41 reviews)

Being clueless about cars I am always worried a repair shop will tell me there are a dozen things…read moreneeding to be fixed. Felt very comfortable with this shop. Sent text of things that needed fixed along with photos to document it. Then a receive a phone call and discussed the repairs. So glad I found them due to review on Next Door app.

Too soon to tell but they just took over the auto shop had been going to for 25 years.read more

Mesa Auto Works

4.3

(26 reviews)

Great local family business. Jeremy, Stan and Kristina always take care of me. I hope my car…read moredoesn't break again anytime soon, but if it does I'll be back. Great prices and service every time. Thank you!

Took my car in for diagnostic due to clatter in engine when first started. Paid for diagnostic but…read morewas told warranty would not pay for repair. They put things back and I picked up car, and not only the clatter but now more rocker arm noise than before. I removed rocker arm covers off found 2 rocker arms with too much clearance in them from them having removed rocker arms. Was told that they had not removed them but I know they did. I got valves back out to get clearance right put back together runs good. Called Mesa Auto Works and told them of the problems and they denied everything. They had quoted me $3,400 for repair but checked with other shops and was told upto $2,300. I will not take another car there for repairs. Bill N.

Crawford's Auto Repair

(158 reviews)

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

H&I Automotive Mesa

4.6

(34 reviews)

Very knowledgeable..workmanship is spot on and Steve is awesome ! They know what they are doing so…read moreI feel safe bring my car there !

Steve and crew at H&I Automotive are so professional and informative and take time explaining your…read moreissues. They follow up with you to make sure the work they did was to your satisfaction. We have been going there for quite a while to have work done and we have never been disappointed in the quality of their work or how professional they are. I highly recommend them for your automotive repairs. Thanks

East Valley Tire Outlet

4.9

(227 reviews)

Great spot. The service was quick and efficient. I always come here for tire punctures and swaps…read more They also have tires for budget too whenever I come here. Would recommend.

Always have taken care of my tires for all my cars! 5star service…read more Locally owned and operated very hones and trustworthy work!

Auto Salvage Az

5.0

(1 review)

Jack was very professional and allowed me to put my motorcycle in a final home. Clear out some…read morespace I look forward to doing business again. Thank you Jack and Auto Salvage

From the owner: Get CASH to recycle your unwanted vehicle and Free pick up removal from the office/work, your home,…read moreschool (we are less than a mile from ASU in Tempe), tow yard (several in our neighborhood), storage facility, or... If you prefer, contact us to make arrangements to drop unwanted vehicle(s) at our convenient location near 202 Frwy and Scottsdale Rd in Tempe. If you do not have title, let us know, we might be able to do any ways, mostly depends on how ugly and age of vehicle. We handle ALL DMV paperwork & documentation, including notarizing paperwork if needed. Website is under construction. We are also in the process of putting together an online used auto parts catalog/store.

888JUNKCARS

(25 reviews)

So thankful for all the help in removing the broken down cars on our property ... highly recommend!read more

Professional attitudes have become harder to find these days. My husband had an interaction with…read moreanother junkyard where via text he asked for a higher amount and there was just a one word response: "No." With 888Junkcars the conversation was more respectful. I very much appreciated the options presented to us, in case we wanted to go the private party sale route; and the no nonsense, yet pleasant and friendly treatment received, along with the fair cash payment. Communication was friendly, clear, concise, and timely, and they came as soon as we were available. Gladly recommend!

Friendly Auto Centers

4.4

(251 reviews)

I've taken My Truck for repairs a couple of times and I've been very pleased with the service &…read moretimely service

Did not tell us it was $200 JUST for a diagnostic check to tell us what's wrong with the vehicle…read more.. save your money and go to an ethical mechanic.

Apache Muffler

4.6

(72 reviews)

Second time getting my 2018 BMW 440i exhaust setup serviced here. Great customer service, verbal…read moretransparency, good pricing, good solid work. Definitely recommend bringing your car in for any exhaust needs!

Ran over a stump on the side of the road on the way to the Canyon, and suddenly my van sounded like…read morean old truck. Called these guys up, set a time, showed up, and was in and out in 20 minutes for 60 bucks, good as new. Definitely recommend these guys, they are fast, fair, and easygoing.

Mufflers & More

(58 reviews)

I had Mufflers & More build a full 3-inch exhaust for my LS-swapped 1980 Camaro using a Pypes…read moreX-pipe kit, dual Borla XR-1 mufflers, and several V-band clamps. They also fabricated side exits through the rear quarters just behind the rear wheels. Overall, the quality of the work is good, and I'm happy with how the exhaust turned out. The only minor issue was that they left more of the exhaust hanger material than necessary, but they were trying to finish the job at the end of the day so I could pick the car up before they closed. I was able to trim it myself without any issues. They are definitely on the pricier side, but the workmanship, customer service, and overall experience were worth it.

There not many muffler shops I trust. Its crazy I landed this business by mistake and I'm glad I…read moredid. Labor prices or cheaper and they do an excellent job on install. I highly recommend

Desert Vintage Restoration

5.0

(6 reviews)

I have a 1967 Corvette Sting Ray that the team at DVR restored completely, as a Restomod---the car…read moreis gorgeous!

My1968 dart got an upgraded to disc drake from small bolt pattern done. Larry kept in contact with…read moreme through the process of the upgrade and pointed out some other concerns about my old dodge. Everyone at the shop was really nice and also got my car delivered to me. Larry son and coworker delivered the car and explained what was done. I am very happy with the work done and will definitely return to have more stuff upgraded. Also work within my budget. Highly recommend.

Right Toyota

3.1

(1.3k reviews)

At first, after purchasing a car from out of state at Right Toyota, I had trouble recieving the…read morecorrect paperwork but the manager was always there for me, answering all of my phone calls whenever I needed help till the problems were rectified. I was very grateful! For anyone doing business at this dealership, I suggest they speak with the manager Jason M. first and things will go much more smoothly!

Steve was absolutely incredible. He didn't just help me find a car he made sure i drove off with…read morethe exact one i wanted. The entire process was fast and easy i was in an out in no time. I will definitely be coming back to see Steve for my next car!!

Costa Oil - 10 Minute Oil Change - Mesa

4.9

(53 reviews)

Does the owner realize the frustration when their phone is busy ALL the time and they don't respond…read moreon their texts. It seems that Ryan doesn't do a good job of keeping certain oils in stock, creating tension for the employees who want to do the job This the 2nd time I have gone here and they don't have my oil in stock. Last time I had to go to Auto Zone and buy enough to do my oil change. How do you expect to stay in business when you don't have a working phone number? I would have liked to call ahead, I even texted you to ask if you had it in stock, but you never replied!

I have an 2021 Audi Q5. The dealer wants $250 for an oil change, and the Euro mechanics in the area…read morecharge around $125. I'm very sensitive about who works on my car. I saw the March coupon for Costa, and texted them out of curiosity. Brandy, the Manager, is very familiar with Euro cars, and made me comfortable about the oil change. She was polite, efficient, and professional. Oil change done for $96. I plan to give them my business for all my vehicles. Highly recommend.

Wade's Automotive & Exhaust

(107 reviews)

I needed some repairs on an exhaust system Wade installed seven years ago, (I blew out one the…read moremuffler seams). I ordered the same mufflers, because they sounded good and lasted 7 years. I was in and out in under two hours. While they had it up on the lift, they replaced four hangers and made sure the 3" exhaust pipes in my 66 GTO were still positioned correctly. No noises from suspension travel, and sounds perfect. It's good to see the next generation performing great work.

They had to cut my exhaust in order to install it, which was the first red flag, although I must…read moreadmit it does seem to be staying in place quite well. I know this, because I had to go under my own vehicle and torque the nuts to spec after driving 500 miles, which is recommended. I mentioned this at the time of install and the guy told me that they would be able to handle it for me for FREE when the time came, which I think should be expected considering that every new exhaust should have this treatment. Instead, when I called back they told me that I would have to pay, and then couldn't even give me a straight quote. I was only able to reach two of the nuts on the exhaust, but they didn't need any tightening luckily. Here's to hoping that any other nuts are torqued to spec, because I can't afford to be overcharged at this point in my life.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

15 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

David S.

4 months ago

I got a 2015 wrangler unlimited sport it had some problems with it that needed to get fixed. So I took it to Thirteen Fifty to try them out since I heard good things about. I had oil leak and an axle leak that needed to get addressed. The oil leak was the oil cooler and the manifold which was fixed and new seals put in. The axle seal was just the seal thank goodness they made sure the axle housing wasn't bent. They put all new seals and added a Detroit True Track locker and added a ARB differential cover new fluid in both differentials. Added a new Teraflex monster trackbar with RPM Steering 2.5 ton. All new Dynatrac ball joints. Had to rebuild the front drive shaft instead I up graded to Adam's driveshaft 1310 heavy duty. All new shocks 5100 bilstein. To go with Metal Cloak long arms front and rear standard arms. Ended with Alignment. Thanks again guys at 1350 it rides and handles so much better now with be back soon for the rear locker and rims and tires read more

Laura C.

4 months ago

Arizona Jeep told parts replaced paid $8000 in work was I taken? See pics. Total Arizona jeep always covered when it rained. Had work done 2yrs ago. Female veteran and this was my dream. 2002 jeep wrangler automatic. Original engine has 172000 miles. In 2 years I put about 1900 miles on new rear main seal, gaskets, suspension, steering, tires, joints misc/seals etc all new installed by this company in Mesa Az. I have invoices. I took it in to get oil change and he questioned the findings. 1350 and my mechanic didn't agree there was an issue and 1350 wouldn't discuss findings with my mechanic. I am fighting cancer right now and am to weak to fight 1350 therefore, am taking the loss and moving on. read more

Todd M.

8 years ago

I have a 2003 toyota tacoma that i have hammered for 9 years.Love this truck and decided i will keep it forever.So when i wanted to restore the suspension and do some upgrades a friend told i should try Paul at bulletproof and i am so happy i did.I told Paul that i prefer factory parts and he was honest and told me were to use them and were not to.Recently i had new 4;88 gears done as well as several other maintenance things and power steering leak fixed.All the work was done exactly the way i asked it be done.Quality they should be proud of.Nice to find someone i can trust to do everything i need.Thanks guys read more

Peter L.

4 years ago

I bought a 2007 Jeep Wrangler a couple of years ago for my wife (her dream car when she was in college) that has had issues with the battery constantly draining. It's a spare car that doesn't get much use and we have been chasing electrical issues and a mysterious parasitic drain since we bought the car. I barely know where the gas goes in cars and have taken the Jeep to different off road shops, the dealer, etc. No one has been able to find the problem. Paul and Bryce took the time, checked every fuse and found the parasitic drain and we couldn't be happier. read more

Torie N.

185

7 years ago

Just had my Buick suv worked on by Paul and the other professionals over at Bulletproof Off-Road. It was so nice to finally find honest and trustworthy mechanics who don't BS! They were straight up about the issues, my options, and I felt treated more like a friend than a customer. These guys are my mechanics for LIFE now. Seriously never would have thought to service my car at an "off-road" auto shop had a friend of mine not recommended them. read more

Terry D.

6 years ago

Finally! I was very pleased with Paul and Shane explaining to me in detail of what needed to be taken care of in order to fix my SUV . Both were very honest, showed me on the computer the codes, explained to me the functions of the parts and why my SUV was acting up. A far better experience dealing with Paul's shop. He is such an honest guy, very courteous and helpful. I found my new mechanic! I'm very pleased. Thank you Paul and Shane. read more

D L.

8 years ago

I highly recommend this business. My friends elderly mother was in need of car repairs and another business tried to rip her off. I called Paul the owner and he fixed her car and did an excellent job and was very cost efficient. If you are looking for a mechanic that has integrity and is honest and does an excellent job give Paul a call. read more

James L.

157

8 years ago

Bullet proof off-road is no doubt the best full service auto shop around! They do top notch quality work with fast and friendly service! They got my truck back on the road in no time after they fixed bad work that was done by another local shop. I would highly recommend these guys to anyone that is looking for a shop they can trust! read more

Thomas W.

3 years ago

The quality of work at Bullet Proof Off-Road & Auto is outstanding. They meticulously installed aftermarket parts and accessories, and their attention to detail was evident in every aspect of the job. I was left with a vehicle that not only looked amazing but also performed exceptionally well on and off the trails. read more

Vern S.

5 years ago

Bullet Proof Off-Road is the best. I have been bringing my jeep here for upgrades and maintenance since I got it and it has always been a great experience. Recently when I needed a lift kit, Paul recommended an ICON stage 5, 3 inch kit and I am very happy with the installation and performance. read more

Tim M.

6 years ago

I'd highly recommend this shop to anyone looking to upgrade their truck, Jeep, SUV. The owner, Paul, was easy to work with and very responsive to my questions and helped offer suggestions to get my Tacoma the way I wanted. read more

Stan V.

9 years ago

I've had my jeep fixed and upgrades done at Bullet Proof Off Road for over 2 years. I have been extremely impressed with the quality of the work and fair prices. read more

Michael C.

6 years ago

Hands down one of the best experiences we had with our Jeep and very knowledgeable group that takes great pride in their work with very prom service. Thank you! read more

Joshua F.

9 years ago

Did an excellent job re building my front and rear end with new gears and pinion with new e lockers ! Runs like a beast now ! Thanks again bullet proof ! read more

Tyler L.

8 years ago

Very knowledgeable and honest business that always takes care of the customer first.

Thirteen Fifty Offroad - autocustomization - Updated August 2026

People who viewed Thirteen Fifty Offroad also viewed

BDM Customs

4.5

(40 reviews)

Responsive, quick, great quality. BDM did a great job per usual. Will definitely use them again.read more

So I go to this place to check them out because I want to customize my wife's C4 Corvette and they…read morehave trucks WITH NO DISABLED PLACARDS OR EVEN LICENSE PLATES ON THEM AT ALL PARKED IN THE DISABLED SPACES!!! I saw an employee from next door and he said they're always parking the vehicles they work on in the Disabled Parking Spots. No I will not patronize an establishment that treats Disabled Citizens in such a shameful way.

Dana Bros. Automotive & Diesel Repair

4.5

(58 reviews)

Excellent communication multiple times, now my truck is running better than ever. I highly…read morerecommend 2018 Ram 3500 Dually 6.7

After many years of horrible service and massively expensive repairs and maintenance on my trucks…read more. I ran across these guys and let me tell you... they are absolutely the best, super reliable, honest and communicate exactly what the issue is and go out of their way to provide the best service anywhere!!!! Josh Dana and his brother are the best!!!

LetzRoll Offroad

4.0

(24 reviews)

I could not be any more pleased with my recent experience at Letz Roll Offroad. I stumbled across…read morethem randomly while research other businesses in the area to do business with. Timing was perfect as I was also looking to get new rims and tires for my F-150. Andrew and his team make you feel like friends and not customers! Chad did the write up and was my goto and he kept me informed of the entire process and when I got my truck yesterday....DAAAMNN! It looks great. Thank you guys. Definitely a 10/10 from me.

Was debating on this place from a friend's recommendation vs another business I had dealt with…read morebefore. Main reason was to get a second price quote because my original shop was way high. Messaged the owner for a bit, he was great and responsive. Answered all my questions. I went back and messaged my original shop and found out that he had priced a different vehicle and the end result was the same price area as LetzRoll. In the end, I stayed with my original shop since they had done great for me before.... However, thanks to the conversation I had with LetzRoll , I will 100% consider them in the future.

Copperhead Diesel Performance

4.2

(24 reviews)

Took my 2020 chevy 3500hd in for a check engine light. Paid for the diagnostics. Expexted I was…read morepaying for quality. Few days later they tell me it's gonna be over 6000 to fix it. Ok. Pick it up on a Friday and drive home. Get in the next day and light is on again. Take it back. Few days later they tell me it's going to be over 13,000 to fix it. WTF. Almost 20,000 for a check engine light issue and even then they say they are not positive that's it. Owner calls me up to argue with me. Says the repair was done right. How the hell is that possible when after 6000 it's still broken. He tries to say they fixed what was most likely the problem but there was always a chance it was going to be more. That's not what they said when they told me 6000. Never said it could be more. Would not have had them do the work if they would have been honest up front. I paid for their expected expertise and experience, but got scammed instead. 6000 for nothing. 6000 got me a still broken truck with the same issue and an argument about how it was done right? Scam artist. I'm out over 6000 and a truck? BEWARE!

I highly recommend copperhead diesel very professional. Keep you in the loop of what's going on. Do…read moregreat work.

XTC Motorsports Xtreme Trucks and Cars

4.6

(35 reviews)

This is where you go to lift your truck! Perfect job- did…read moreexactly what I asked. My truck looks amazing. Excellent customer service. Mike is great to work with. Highly recommended these guys - they truly are

Nate is the man!! if you want anything done to your truck go here! Kinda had a idea what lift I…read morewanted but Nate pointed me in the right direction and was completely honest and a great dude I went with the Mactrac 4 inch lift kit (fox shocks) for my 2020 gmc canyon and I love it looks so good. thanks Xtc!

Desert Toy Shop

(43 reviews)

I needed to bring in my car for a number of $ervices (brakes, shocks, fluids) as it hit 60,000…read moremiles. I got four service quotes, one from the dealership and three from independent shops. This shop wasn't the cheapest or most expen$ive, but they had the BEST reviews. I liked that they specialize in Toyota and Lexus repair. Communication was prompt and professional from start to finish. The only con for me would be the hours of operation, Monday through Friday from 8AM-5PM. I work the same hours so I had to take a day off. Overall great experience! I would Toyota-lly recommend this shop!

Justin was great! He addressed all our problems and fixed what needed to be fixed. Toyota parts…read moreused with no other big upsell. His communication and work were very professional. I have lived here for years and just found them. Glad I did! Greg Williams

APA Total Car Care

(66 reviews)

Oh my goodness - I can't say enough about the wonderful service I received from APA total Car Care,…read morestarting from the moment Drew answered my call. When the dreaded red triangle of death appeared on my hybrid, I first called the dealer. The receptionist was clueless and wouldn't even let me speak to a service advisor at the Gilbert & Pecos location. I was told my only option was a a $98 diagnostic fee. Then I called APA and spoke with Drew. He explained that their diagnostic fee was similar, but more importantly, walked me through a few things they would try before even going that route. The diagnostic would be a last resort. That alone made a huge difference. When I dropped the car off, he offered me a ride home. I declined and stayed nearby, but the gesture stood out. When I checked back in later, they told me the issue was something super minor - and they fixed it for under $60. Had I gone with that Toyota dealer, I would have paid the diagnostic fee, and who knows what they would have charged for the remedy. Always always read reviews...The Toyota Dealer off Gilbert Road, has reviews showing concerns about repair practices & pricing. The sales side received great reviews, the repair side faces challenges. Bottom line: Drew and APA earned my trust. If I have any future car problems, I know exactly where I'm going. Can you imagine how comforting that is? In fact, within 24 hours I've already referred them to friends & family. Thanks Drew!

Dishonest Diagnosis, Disrespectful Response -- Avoid This Shop…read more APA Total Car Care has a "D-" rating with the BBB as of this review. Do you really want them working on your car? I brought my Tundra into APA Total Care Care (yes, it's misspelled on their invoices, diagnostics, media) for an A/C refrigerant leak diagnosis--something already confirmed by the Toyota dealer, who had added UV dye to help in the detection. I have no idea what they charged me for. It wasn't UV dye leak detection that's for sure. Instead of checking for dye or leaks, APA tried upselling me the exact same service (evacuate/recharge with dye) for 50% more--claiming the dye wasn't there. I later filmed the dye clearly visible under UV light myself. They also managed to cause damage while poking around. See the video. Their "inspection report" was just an automated upsell list, with no mention of the A/C issue I brought it in for (as shown on their own invoice). When I pressed the service manager for answers, he became aggressive. The owner's public reply on Google doubled down with personal attacks, called my wife and me "immature," and never addressed the video proof I shared. That response says more about their professionalism than I ever could. I challenged the owner to prove my wife and I were screaming and yelling, but you guessed it, there is no such evidence even though they have video cameras all over their lobby. I've posted video and photo evidence. If you value honesty, keep looking.

Affordable Automotive Repair

(33 reviews)

Driving my sons to school one morning I stopped to get cash for their lunches at the ATM and my…read moredrivers side window got stuck in the down position. The motor crashed. I went to one repair shop and they couldn't get me in for a few days. It would not be safe to leave my vehicle open so I needed it fixed right away. I searched for someplace close by and came across Affordable Automotive Repair. I gave them a call and they said they could get me in right away. Tim was fantastic and friendly. Gave me a quote before the work was done. It was reasonable. My window works great now! However the reason for my top notch review is the customer service I received. I received a text message thanking me for my visit and that they appreciate my business. I received a follow up text a month or so later asking how my vehicle was running and to make sure everything was still good. This blew me away! I've never had a business follow up like that before. It is refreshing to know that a business values its customers this way. I will be taking my vehicle back for any needs it may have.

This place is absolutely the best in the valley, the staff is super respectful, caring, and…read moreextremely trustworthy. I've never been to an auto shop that's made me feel so comfortable and explains everything very thoroughly!!

Auto Doctor