Amazing customer service and very knowledgeable about auto mechanics. I always receive amazing help…read moreespecially from Cody and others alike! I do happen to find Chris's work behavior, customer service skills and overall his manners lacking. If it wasn't for that single complaint i would leave a nice 5 star review! Amazing job to the rest of you

Ivan was awesome and helped with my taillight really quickly. Highly recommended this AutoZone!…read moreGreat service!

S/B NO STARS! I…read morescheduled an oil change at the store 1947 Higley Rd., Mesa az. 85205 +14805819830 online 2 days out from today 2/20/2026 for 9AM. I rescheduled my whole day to have the oil change done to my vehicle at 9AM. I arrived on time to the store, only to find out they do not have the personnel on site to do the oil change. They said they would call me when the personnel showed up to do the work. NEVER GOT A CALL! REALLY? WTF? Are you F'N kidding me!! This is not the first time this store has failed to deliver service on time due to no personnel to do the work. PEP BOYS should be out of business PERIOD!! 2 PEP BOYS stores in the MESA AZ area, I have now experienced, who can't seem to get the job done right the first time. And they think coming back at a different time to have the service done is okay. REALLY?? My time is worth nothing?? AND re-scheduling my whole day to have the service done is easy?? ARE YOU F'N KIDDING ME!!! GET REAL! You don't have the personnel to do the work, then maybe you shouldn't schedule oil changes until you do. PEP BOYS NEEDS TO BE OUT OF BUSINESS....PERIOD!!!

I was told on the phone that a diagnosis of my window would be $99. I got there and was told that…read morethey were wrong, that it'd be nearly $140. They then said the fix would be over $600. So I'm 3 hours and $140 out and no work was done.

I could not be any more pleased with my recent experience at Letz Roll Offroad. I stumbled across…read morethem randomly while research other businesses in the area to do business with. Timing was perfect as I was also looking to get new rims and tires for my F-150. Andrew and his team make you feel like friends and not customers! Chad did the write up and was my goto and he kept me informed of the entire process and when I got my truck yesterday....DAAAMNN! It looks great. Thank you guys. Definitely a 10/10 from me.

Was debating on this place from a friend's recommendation vs another business I had dealt with…read morebefore. Main reason was to get a second price quote because my original shop was way high. Messaged the owner for a bit, he was great and responsive. Answered all my questions. I went back and messaged my original shop and found out that he had priced a different vehicle and the end result was the same price area as LetzRoll. In the end, I stayed with my original shop since they had done great for me before.... However, thanks to the conversation I had with LetzRoll , I will 100% consider them in the future.

They are honest, helpful and direct about what modifications work or not. No high pressure...just…read morea great family owned and operated company

It was great !! I thought I had BIG ISSUES with my golf cart. It won't start and I had fully…read morecharged batteries. They came that day I called and pick up my cart. Next day I got a phone call and I was informed my cart is running all over the parking lot!!!! First rule when this happens to you check your cart to see if you put your cart in to DRIVE!!!! Gave me a quick tune up and I was ready to pickup. They could have made up issues and charged me for work I didn't need. You can trust them!!

OMG! Who knew?!? Jared sold me new headlight and installed…read morethem for me - when he checked the lights he noticed the "check engine" light and tested it - He's gonna get the parts and fix what needs to be taken care of to reset the light. Now I know! The guys over at O'Reilly's on Brown and Recker are incredibly awesome! Especially, Jared In the future, I will check with Jared first, and hopefully hopefully, fingers crossed... He can handle it! Thank you again!

I've been going here for years. Always good. I ordered parts…read morelast week and everything went perfect. Thx Austin. and team.

This place has gone downhill since Toby left. I have left more parts on counter than bought. All…read morethe guys do is hide in back

I go there, drop the car off for an oil change and wait. I get a call, they lost my keys. I look…read morearound WITH the technicians to find the key. Cool found them after the technician "forgot" where he threw it. after wasting two hours of my time they tell me ( we don't have an oil filter for your car). An absolute circus it's commendable.

What an inconsiderate set of people. I had attempted to purchase tires through walmart. What a joke…read moreit was. What a lazy service staff. Left me standing in the drive up for 15 minutes, after walking inside, was told you need to wait outside in 100's. The guy was literally peering at me every 2 minutes , and just neglected walking over. Just shows how inconsiderate. Guy comes out, and apparently the appointment I made online was not in the system. So, instead of being accommodating, the guy is being stand-off ish. Let's be solution oriented? This is not an unsolvable problem. There's no line and no wait time. Instead looking all confused, and possibly judgmental, brings his supervisor over. Just odd to not have accommodating and easy going people, over tire service. I am not making an appointment at the Ritz Carlton. Seemed like they wanted to make a fuss over it. Just get the service and tire mounted pronto, promptly, politely, by all means, and make the customer happy. Cannot say they came even close. Delusional staff members say they have no connection to the Walmart.com So, when I brought in my own tires after I had tried to purchase the same exact tires through them, and had two unexpected cancelations on their end, I THOGHT, it would be a simple courtesy for them to offer the 18 dollar installation, instead of the 28 dollar, non Walmart tire price. Considering the extenuating circumstances, I believed this would be appropriate. I in fact tried to get the very same tire through them. At one point I had explained this and it seemed like the guy understood, and recognized the inconvenience. I was under the impression they were extending the $18 price. After signing and waiting an hour and a half, I went to pay. I found out they did not. In addition there were scratches from where they carelessly pulled, and slid, the flat tire from the trunk of the car across the plastic. As if all of this was not enough, I found another pool of gunk left in a puddle of the trunk. WTF? I hope these people have a good job lined up, because they are asking for a lawsuit. At the very least they are looking for a disciplinary action. They need to learn Walmarts courtesy policy. They need to learn how to use particle wisdom. They need to learn respect for people's property. What a violation to abuse the trust we have , with auto people, who handle our cars. Should be severe consequences. I am not sure if Walmart has cameras, but they should be able to review the repair. All around very unpleasant , and irritating experience.

Great response in getting back to you with issue and costs. Got the job done fast! Thank Youread more

Staff is knowledgeable and friendly which is great, as well as service. Prices are very reasonable.read more

gas prices always high. service is bad. guy at the counter mumbling the f word under his breath at…read moreme.

If you are taking your vehicle anywhere other than Innovative Automotive, you are probably…read moreoverpaying. Period. Michael and Alex just worked on my locksmith van AGAIN and the experience was on a completely different level than the average mechanic shop. They replaced my motor mounts, did all of the brakes, and had everything finished exceptionally fast. No delays. No runaround. No inflated invoice. Now here's the part that really matters. They tested and charged my AC and found a loose hose. Most shops would have told me I needed parts. Most shops would have padded the bill. They didn't. They fixed the loose hose properly and did not charge me for something that didn't need replacing. That kind of honesty is rare. And when you run a business with fleet vehicles like I do, honesty is everything. Their pricing was far below what most shops in the area would have charged, and the quality of work was top tier. Clean, efficient, and done right the first time. From this point forward, every one of my fleet vehicles and my personal vehicles are going to Innovative Automotive. They earned that loyalty. If you value speed, real integrity, and pricing that doesn't feel like a punch to the wallet, stop shopping around. Call them. Book the work. You are wasting money anywhere else. Innovative Automotive is the real deal.

I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.