Service is horrible. Especially Corina. She has attitude and has no business being a manager!…read more Food is horrible. It's like a bunch of little kids made it! Will never Ever go there again!

This was the first time eating here. The last time I tried to get in was in 2019 at the Dundas…read morelocation but couldn't get in without a 1.5hr wait so tried another place. So working late we ordered 3 two-piece fish and chips, something that would be easy to eat. When I got the order we noticed none of the food packaging was marked with no salt for the fries for two of three orders and so I called in and turns out they dont salt their fries. Each order costed 17.99$ + HTG +tax. So just a little info, this location charges what seems to be a covid charge and when ordering online it can be buggy. The online ordering system even prompts for tip in addition to their self administered tax. With the extra 1.62 tariff on the three orders I had high expectations. But it all crumbled when we ate it :( The fish batter was hard...so hard the plastic forks were bending and struggling to grab the food with a very salty batter. The bed of fries was so little, unsalted but soggy. The frustrating this is that you do have to order ketchup because there was no ketchup, just cream tar tar.

July 23/2026: Lunch with Keith…read more Dined alfresco...great outdoor patio. Lots of comfortable seating. I had a Canadian & the a salad "super greens" ($5.00). Not bad with a decent tasting dressing. The main was a blacken chicken burger ($24.00) with a side of fries. The fries were the dusted ones & they're not my favourite. The chicken Sammy was good but missing flavour. Our server was a young lady named Lilah. She was delightful & funny & we enjoyed her table service. I'd go here again.

Had tomato basil soup, dynamite roll, and shrimp tacos. Ate at the bar, service was great along…read morewith their recommendations. Pleasant atmosphere. I will return.

Was there celebrating my niece's birthday. I had ordered the sticky toffee pudding which cost me…read more$13.00. Was very disappointed as the bottom of the pudding was totally burnt.

Took my son for his fourteenth birthday for dinner today. This was a special dinner we had been…read morelooking forward too and he was so excited. I have told him for years the Keg makes the best steaks. Our experience ended up being very disappointing. We both ordered striploins. Our steaks were over done and my sons looked grey and terrible on his plate. My piece was covered in fat and tissue not a great cut at all. Our server never came to bite check our meal even though she walked by multiple times. I didn't want to say anything to keep the elusion up for my son on his birthday. All this for the price of $150 for two! I left the restaurant thinking I will never eat there again.

Stopped in for lunch and yum- so glad I did. I had the burger with homemade BBQ and tiny pickles…read morewith a side salad. It was so good! My burger was cooked perfectly and had tons of flavor. The side salad was fresh with dried cranberries and blue cheese crumbles. The vinegrette dressing was spot on. I don't live here but I would 100% come back to try other foods and they have a solid selection of different beers too. Bar tender/server was wonder!

A routine go to spot when staying at the Hilton Garden Inn...short walk or easy stop on way home…read morefrom work. The Smashburgers are a hit...go for the triple, if you dare. The pizzas are amazing and the short ribs all have me as a return customer ...they see us at least twice a week when we are in town. Service is amazing, they can help or recommend menu items.

Mixed review in that the food was excellent and considering what we pay for good beef in the US, I…read morethought reasonably priced. I also really like the decor and ambiance of the place.....definitely a higher scale than the last Keg I visited years ago. Food reviews from our table on the prime rib, ahi tuna tartar, escargots, blackened chicken and desserts were all two thumbs up. The only negative was that the service was glacial slow. Waiting twenty+ minutes between courses was a little much to me. I guess if you go with good company and conversation...or you need drinking time....that could be a plus. Perhaps that's their SOP because the place was 2/3 empty at the time.

Great night out. Best service we've ever had at the Keg. We had dinner last night Saturday March…read more9th our waitress was MEagan she was great!!

Turtle jacks has always been my place to go. On this day I ordered the blackened salad. I went out…read morewith a coworker I would say the service could have been better as there was quite a bit of a wait. I love the salad.

Way over priced for food, portions and service. Real hot and miss with quality…read more Lack of available parking due to other businesses. Wings are good but ridiculously priced.

Amazing went will we will go back again Service was first…read moreclass Great selection of menus items

*Shameful service leaving two 90+yr olds without a Christmas dinner*…read moreWe called Milestones at the Boardwalk first, detailing our wish to have a nice steak dinner delivered to two nonagenarians (as a treat for them from the bland Meals on Wheels dinners, they usually get). We live out of town and could not deliver ourselves. They told us to pre-order with Skip The Dishes. We filled out the online form with 'Skip' on December 22nd, with a 4:45 to 5:15 pm delivery window. Gave explicit detailed instructions for delivery including their phone number for building access, reference to them being elderly and added a good tip. Total bill was $135.90 We rec'd a phone call from the Skip driver at 8:15 pm on the 24th. Saying he could not get them to answer their phone to let him in. Well guess why? That was 3 hours later than the pre-determined delivery window. He then told us he had just received the delivery notice from Milestones 20 minutes earlier!! Huh?? Well, by that time they had eaten a self-prepared simple meal and the woman had gone to bed. The man was on his way to bed. We started calling their apartment ourselves, and finally the 93-year old man buzzed the driver in. He was pretty upset and disappointed. Too late to try and eat it, he had a peak at the food and was surprised to see such a small offering of food. The "mixed grill" of vegetables was according to him - a raw carrot and a couple of peas. He told us that he would have to make a side dish himself in order to make the meal enough to eat. When they attempted to eat the dinner the next day described the steak as "black" on the outside and "raw" on the inside, and incredibly tough to chew. Over the next 3 days, we tried to call Milestones and speak to the manager "Gavin". We were repeatedly assured he would call us "the next day". On the 3rd day, we spoke to someone identifying himself as the head cook, and he told us to call 'Skip', but that he would still have Gavin call on the 27th. Surprise, surprise - no call. An online chat with a 'Skip' employee (Nicole B.) resulted in many apologies and a whopping refund of $57.00. I was repeatedly told by Nicole that Skip's company policy did not allow her to give back a full refund. And only food costs are covered. I asked to escalate to Admin, and she ended the chat window. And we just finally got through to a managerial assistant at Milestones, who denies any responsiblity (even for the poor quality of the food) blaming it all on 'Skip'. Kept telling us to call them. I kept telling her we had. And reminded her that it was Milestones who told us to use 'Skip' in the first place. Bah Humbug both to Milestones and to Skip the Dishes.

I visited here mainly for their extensive whiskey selection. I ordered the Fuyu (blended),…read moreGlenfiddich 12-year, and Lagavulin 16-year. There was a live band playing, and the place was dimly lit, just like any good whiskey bar should be. Service was prompt, even when it was bustling.

My friend and I went here for dinner and drinks before a movie and we definitely were not…read moredisappointed. The reservation booking process was very easy, we simply reserved our spot a few hours before we arrived on open table. The restaurant is quite intimate. It is a smaller space that is decorated nicely. For the entree I had the short rib gnocchi which was sooo amazing. I would come back just for the gnocchi alone. The meat was super tender and the gnocchi were soft and suited the dish well. Both cocktails that I had were great and they were only $9, which I found quite reasonable. The server has very attentive and checked in on our table an appropriate amount. I hope to come back here again if I am ever in Waterloo.