The service was great. The quality and cleanliness of the space was as described and the access to…read morethe storage area was easier than expected for a city storage space.

I was dealing with a very complex wine storage and cellar management issue from California…read moreinvolving a collection being moved from New York and Jahn and his team went above and beyond to help me with this very complicated situation. I could not have asked for a more accommodating, friendly, and professional group of people. The wine storage area is incredibly secure and at the right temperature and humidity levels. The lockers do not have shelves, so I would recommend bringing your own very sturdy ones to maximize the safety and efficiency of your storage needs.

Hands down best storage facility in the Boston metro area. Maybe anywhere. Stop looking and do…read moreanything you can to get a storage unit here. I looked at 20+ facilities all around the metro area and nothing comes vaguely close to the safety, cleanliness, and service provided here. Drive through bay for your car and truck makes you feel super safe even if you're a female going to and front the unit alone (most storage facilities are terrifying). The bay is also clutch for moving trucks especially if a rain storm or blizzard hits on moving day (we had one of each). It's well lit and bright. Units are all super clean as is the rest of the facility. It's well staffed and Leo is wonderful. Climate control will keep your precious belongings safe even in frigid Boston winters or humid summers. We tell everyone we know about ezstorage. I had just resigned to the fact that all storage units are terrible, sketchy places often with homeless people living in them if you're anywhere near Boston, oh and they'll rip you off too and raise your rates or never stop billing you. Storing your goods does not have to be misery, people!! Go to EZstorage now. They're honest and wonderful. You have actual peace of mind knowing your stuff is safe. Yes I really am that pleased with a storage facility. It is THAT good.

Today was the last day with EZ Storage -- several months early due to their manager. Overall the…read moreplace is clean, well laid out and easily accessible. Having had a small business in the same vicinity believe me my tendency would be to be as supportive as possible but the treatment I received was inexcusable. 1. I never missed a payment. During Covid, I mailed my monthly payment within days of being due ( even though my own vendors were months behind) and due to the mail service at the time being very slow, I was slapped with a late fee which took some discussion to remove despite the whole world at the time being exempt from late rent and eviction. 2. More recently I went to move items out and had an accident where my face was bleeding profusely-- no one was in the office or reachable by phone ( I sat by my phone with blood all over my clothes , crying and trying to reach a family member. Why the manager did not forward his phone to his cell in this day and age is beyond me and should be a security requirement, but the fact that I later learned it was he walking by me numerous times without an inquiry was unbelievable! The man with him later turned out to be quite kind and got me ice once I figured out that the manager was on the floor. 2. The next time i went to the unit was the 5th of the month and my check had been mailed on Monday the 3rd. I could not get in despite the fact there is a 10 day grace period. The manager told me he could override the controls but only if he were in his office which, based on past behavior, could have trapped me there. I was in the process of getting him a personal cc ( would also need to cancel my check) when he hung up on me-- seriously? 3. I was pretty upset when I called back and mentioned his neglect when I was injured and lack of safety to which he replied " I am not here to serve your beck and call." 4. Fine free country -- CUBESmart is awesome!!

Mozart Movers were top-notch! I initially did some moving…read morecompanies comparisons, and ultimately decided on Mozart as the background office staff was informative, courteous, professional and timely, and they answered all of my questions, that is a feat in itself. The movers made contact when they were en route to my location, and showed up on time. All three of the movers introduced themselves, and post my tour of what they needed to move, they went to work. Our move was sizeable 3bd apt in a house to a 2bd smaller townhouse. They disassembled, reassembled, and arranged furniture in the most effective configuration. They were real people who truly cared about the job they did. They also understood how stressful moving is. My move took 6 hours and they were moving the entire time. Nothing broken and they were a super effective team. (hopefully no time soon...the process of moving bites) If I ever need movers again Mozart Movers are going to be my choice. Thanks Dan ,Evan , and Tony, and Elisa

I had a super smooth, easy experience with my move today! Stephen and Tony were on time, friendly,…read moreand worked really efficiently. They were like a well-oiled machine! The 5% discount for paying with cash was awesome. I would definitely use Mozart again!

They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.

Great experience with an intercity move. Flash kept in touch with us, adjusted the delivery…read moreschedule to accommodate us and were fast and efficient. I originally thought we needed a national moving company, but turns out movers like Flash will often accommodate moves to places like NYC and DC.

Great experience and professional crew. They treated our move very seriously and were amazing about…read moreall the extra stuff we had. Will definitely hire them again if needed and will recommend to my friends. Kuvat, Blake, Maga, Abye were awesome!

This is a newer facility and it's really nice. Well lit, feels safe, kind staff. So glad I found…read moreit! The only thing that concerns me is that apparently the rental price can fluctuate- the rate is not locked in.

CubeSmart Self Storage is clean with good lighting. Although short-staffed, the service was…read morewonderful and informative. BREE assisted us and answered our many questions professionally and patiently. Bree's attitude was so good even though she had to drive from Rhode Island to Boston. I hope that more people like Bree will be hired.

i signed a contract for $108 per month. then they double it 3 months later. SCAMMERS…read moreThey should go out of business

Can't say enough about Drago at the Bridge Street location. He is always polite and upbeat. Thank…read moreyou Drago. This is not one of the luxury storage places but it is clean, well run and the price is right. Drago is always helpful. Thank you.

Absolutely horrible experience. Daniel Gelin, the store manager, was unbelievably rude from the…read moresecond I walked in. I came in with a few basic questions about storage options, and he acted like I was wasting his time. He was short, dismissive, and just completely unprofessional. It honestly felt like he went out of his way to be unhelpful. No eye contact, no effort to explain anything, just attitude. I left more confused than when I got there. Also -- the place was filthy. Dust everywhere, weird smell, and looked like it hadn't been cleaned in weeks. I wouldn't trust this place with anything I care about. If this is how CubeSmart treats people, especially with someone like Daniel running things, I'd avoid it at all costs. Do yourself a favor and look somewhere else.

WET!!!!!!…read more Unfortunately we store out stuff in the cube over the summer(June to August). The cube got wet during the summer, and Several pieces of our furniture for wet. They said they were not responsible for it, and told us to call the insurance company ( which we pay extra money for the service). Also, there is no place for us to throw our damaged furniture around the cube. Also, we are asking if we could move out on 9/1 instead of 8/31, and they ask us to pay for the whole month of September for this. Very disappointed.

I'm very disappointed, I will never used this storage again the elevator never available how can I…read moreget at 2 floor and get my stuff

My dear audience Please allow me to dissuade and warn you not to trust your personal items here at…read morethis particular location. SEVEN years ago I tried moving to Boston but was unsuccessful at finding an apartment so I left two designer couches, an antique desk, all my clothes, my antique bed and shoes and my mother's jewelry here. I very much regret this decision and urge you not to trust anyone here. Last month I encountered financial hardship and was late with my rent. I specifically called "Susan" who chats me up on the phone and I asked her when my things were due to go into the auction status. She told me not to worry about it. We chatted last week on Monday July 21st and Susan refused to offer me the date of the auction. Meanwhile I paid a little bit every day towards my storage fees then on Monday (yesterday) I was going to pay off my remaining balance only to find out they emptied out my locker without telling me or giving me a warning. I received blank postcards telling me to pay my balance but no auction date. Emails with no auction date and calls with no auction date. They violated our contract and sold off all my belongings and my mother's emerald ring for ZERO dollars. This past Monday Susan told me the owner John will give me 48 hours to fly from Chicago to Boston to pick up my things. I cried on the phone to Susan then I called corporate. Later in the day Susan admitted that my belongings were gone. I left messages yesterday and John the owner or manager called me and said if I fly in tomorrow to Boston and pay the remaining balance that I can have all my possessions back including a passport that was there. Then he called up Alejandro and Alejandro said my belongings were gone and John refused to give me the name of the vendor. I will need to visit Boston this weekend and file a police report for breach of contract. I am legally allowed to know when an auction takes place and they intentionally mislead me and pawned off my belongings. Do not trust these people. I'm also contacting the Attorney General office in Boston. Please take my review seriously and if you are a lawyer and you think you can win this case from break of contract please contact me immediately.

Would not recommend, but i guess there aren't many other good options right in Allston, which…read moreprobably allows this facility to remain open while having suboptimal conditions.. - Likely homeless people living in these units, given the 24hr access, sketchy looking people hanging out in the area after hours, smelly units, etc. - Likely an uninfected mouse infestation, our unit was delivered to us absolutely covered in mice poop that was haphazardly and shoddily swept up. - No in-store presence / access to moving dollies on the biggest move-in day of the year for boston. I get that Aug 31st was a sunday and Sept 1st was labor day but come on... those are the two days where storage units are the most utilized across boston, and no staff was around to provide moving dollies / assist with the crows and the chaotic parking situation. Would not recommend this place, i had a better experience last year driving all the way to newton and back, but if you have no other options... i guarantee you this place has stuck around purely because many other people have no other options for storage conveniently located in allston.

Mike (& his assistant, Neil) were incredibly helpful and accommodating during my recent move out of…read moreiStorage. I had stored my things there for years, and I had the opportunity to get to know Mike a little. He was always busy and helpful! He was friendly and respectful. Thank you!