Great selection of designer clothes at great prices. The owner, Diane, is wonderful. We will…read moredefinitely go back next time we're visiting the area!

"Mama used to tell me Long time ago…read more Not everything you see glitter is gold You're just a brand new second-hand gal" (Peter Tosh) They are only open on Thursdays, Fridays, and Saturdays, and they're only open a total of eleven hours per week, but it would really be worth your while to check out the Glastonbury Second Chance Shop. We've visited their Simsbury store a bunch of times, and we saw pretty much the same selection of low priced goods here in Glastonbury - men's & women's clothing, shoes, household goods, artwork, books, toys, etc. We caught a 50% off sale on clothing yesterday, and I walked out with a $15 blazer for $7.50. Pretty sweet, eh? All proceeds go to charity (The Village for Families) and the store employees are all volunteers. The two women we interacted with were as nice and friendly as could be, we really enjoyed chatting with them. Bottom line? You can score some great bargains and support a worthy charity all at the same time.

I'd prefer Goodwill or Savers more than this place due in fact to lack of decent selection of high…read morequality items and barely anything interesting to find here.

We had a queen sized bedset with headboard, etc that we paid $400 for that we decided to change out…read morethis year. I felt bad throwing it in the trash, because it was only a couple of months old. I am aware that goodwill does not take furniture donations so I called this location and they confirmed that they would take it. We packaged it up and drove quite a distance to this location only to get there, and they said that they will not accept that type of wood (??) Now, I am not sure as to why this was not disclosed to us at the point that we called, or, why a donation center is so picky about excepting donations? But I can tell you that this will be the last time that we ever donate to the Salvation Army, or at least try to. Gas is not free, the miles on my leased car or not free, and we were trying to do something good to help out a family who might need some furniture so it is unfortunate that they turned it away. The woman even said, "it's a beautiful piece." So, if there goal is to help people in the community as they claim, perhaps not being so picky about what you accept might help the community further.

So unnecessarily rude. Your business model depends on customers bringing in quality clothing for…read moreyou to consign and sell, so it was genuinely confusing to be treated in a way that discouraged us from doing exactly that. The young woman we spoke with was unfriendly from the start, and before we even had a chance to show her the clothing we brought in, she focused almost entirely on reasons we shouldn't consign rather than explaining the process or giving us any reason to want to work with your store. I've been consigning with high-end shops for decades and have never been treated this way. The experience felt dismissive and off-putting, and we left without even showing what we brought. I won't be returning.

Would never consign here again. I brought in name brand,…read morelike new clothing and purses- only to be "supposedly" priced at rock bottom prices and to receive shockingly low commissions. A $350 Michael Kors Boutique Satchel which sold right away for $24.99 and my payout was $14.99! A Madewell utility jacket, which sold right away and I made $9.88! Are you kidding me? Something seems disturbingly off here to me. There is no way this makes sense and I am not the only reviewer saying this, read the reviews for yourself. I would think twice before entrusting my items to this consignment. You might be shocked and upset at your payouts, like I am/was. AND to add insult to injury, the employees are not pleasant to deal with. They all seem to hate their jobs here and let you know with their attitudes that they are doing you a favor taking your paltry items in. Ha! Just all around bad attitudes, the old lady with the short hair being the worst of the bunch.

The book selection is why I came. I found 3 books so I was happy about that. Where I live, Savers…read morehas half off Monday so I was shocked to see that they did not do the same thing here in this state. I assumed it was a Saver's thing and not a thing depending on location. The staff was friendly and informed me that they only have 30% off on Tuesday for seniors. To which I do not qualify just yet. Prices were a tad bit higher than goodwill also.

I tried to buy the jewelry jar, which costs $70but was told I couldn't because it wasn't full. It…read morewas full to the top. I told the clerk that I would buy it even if it wasn't full, but she said I couldn't because it was store policy. This also happened with past jewelry department employees. Managers were no help. There is a gentleman who repeatedly comes in and he is allowed to buy the jar. It's like it is saved for him. ???

New stuff arriving frequently. They also have books and movies for sale. Some very good deals on…read morerecords and holiday merchandise. You might find some piece of treasure from Vernon-Rockville's past years including rulers from former businesses in that area. The staff are nice people of whom we felt welcomed by as we are interested in antiques.

I went into store listed as Thrift Store. Majority of items are priced like an antique store…read more If your looking to get a used dresser be prepared. I found 1 that was from the 70s top all scratched up, priced at $75.00. That is not a thrift store. That is pricing you would find at an antique store. Go to Savers or Goodwill. This is Not a Thrift Store, Buyer Beware.

I think it is really bad business practice not to provide bags. At one point the government was…read moremaking a stink about plastic bags but I think that's over now, other stores are. And I think your business makes enough money to provide bags I know it's a non-profit charity.

Eyewitness proof !!!! They do not wash , clean , or sanitize anything…read more THIS IS UNACCEPTABLE !!

You'll find your typical consignment clothes there more for the younger adult and teenage group but…read moreif you still fit in those pants and shirts, who knows what you'll find there. I usually come here when I want to find some softly used dress pants like an H&M brand that doesn't break my budget. You'll find everything sorted by color or type like a shorts or pants. I walked out with some decent dark green pants that lets me explore colors in my wardrobe without it being too much on my wallet in case I don't like what I purchased. I know there are times during the year that they remove seasonal clothes just like any other retail store so I would keep an eye out for those times to really take the savings. I haven't sold anything to them lately but I do know that they are pretty fair and quick with their assessments. If you are looking for some adventure in clothing this could be a nice stop for you.

I really feel like don't go to this place to sell if you are in the( minority group ) everything I…read moreand I seen either girl bring is "DIFFICULT " everytime ! Maybe things aren't difficult maybe they just really don't understand fashion .majority of workers are Caucasian so why wouldn't other styles be "difficult" Which is crazy because the last time I went back because everything was "difficult " I talked to a very nice young lady of color and she seen a lot of the items was not difficult.! Then i give them my id they don't even give it back in your hand ! Then I go to the one in Wethersfield the vibe is comforting nice .things aren't difficult because the staff are different culture .then to make it worse you go in there and see DIRTY shoes with stains but they tell me my shoes that I never wore is difficult lol