Food is terrible and no pride in there employees anymore and how expensive for the quality food they serve sucks .

Poor customer service to the drive through workers. They were upset because I added to my 8 piece. I let them know that being upset was not good customer services. They were my kids age. If my kids acted this way, I would be embarrassed. read more

Consistently good food and great service Love being able to pick up a family meal here after a long day at work.

Very poor service waited 40 minutes just to get the wrong order cold food really need to work on customer service never going back to this location anymore read more

Service was fine, fairly quick and friendly but chicken sandwiches were old, one bun was stale anf the chicken on both was barely room temperature. read more

Stopped in at this location today for a 3 piece a small mashed potato and a biscuit. The chicken was fresh and and the biscuit was just OK. The mashed potatoes and gravy were good. It seems they were only helping one customer at a time in drive-through only.. That could be because they are still short staffed. The employee was friendly. read more

Very slow service, food is okay. If u have 30+ mins of your time this place is perfect. Told us to wait 4 times to place our order read more

We've always had a good experience at this Church's location. I usually end up ordering via the drive-through; occasionally there is a bit of a wait depending on when you visit, but I rarely have to wait more than a minute or so. I decided to try their new chicken sandwich with a side of green beans and an iced tea. The beans were a little too salty for my taste since I try to watch my sodium intake, but they were nicely cooked. The chicken was crispy on the outside and tender on the inside, with dill pickles, a tasty sauce, and I'm pretty sure they add a little of their honey butter mixture to the bun. All in all, this is a worthy contender in the chicken sandwich wars. read more

We stopped here for supper on a family road trip and they were out of chicken patties for their sandwiches, their customer service was passive and a couple degrees less than friendly, and the chicken tenders were lukewarm. However, the honey biscuits made up for it. read more

I've been here twice, one time inside and the second time through the drive thru. And it took me about 40 mins without a line.

Food is fine it is churches. Service is the worst do yourself a favor and eat anywhere unless you enjoy getting orders messed up and attitude from an encompetant staff read more

Love the customer service. They've improved by leaps and bounds. Grace is three extra tenders and four extra biscuits!! Everything was cooked to order. Great job guys!! read more

If you have 30+ minutes to wait around outside for the food to be ready, then this is the place for you.

If I could give this place no stars I would. Ordered a 4 piece tenders and when I got home to eat, the tenders were so hard and what seemed to be like old tenders. Took one bite and was like leather. Last time I will be going to this location. read more

Church’s Texas Chicken - a half eaten chicken in a box - Fast Food Near Me - Albuquerque, New Mexico

they were terrible started off with giving us only half of order and not the right one. so we had to go back and they did not offer any com for the error. on top of that we were not permitted to purchase mashed potatoes without Garvey. they have lost us as customers read more

I ordered some chicken today for lunch. It was delivered by UberEats, who did a fine job. It is too bad that the chicken was terrible. It was so greasy it was literally dripping grease into the box. It was not crispy at all this is not a place that I can ever recommend. I am sitting here with a queasy stomach. I just hope I am not going to be sick from this food. read more

I've stopped here on a cross country trip every time I pass through Albuquerque. The food is good and the gentleman who took my order at the window was very friendly. I look forward to next time I pass through. read more

Very poor service. Every time I come here the lines are empty and it still takes 30 mins to get food. When the food comes out it's always wrong and somethings are usually undercooked we have to check to make sure. Horrible would not recommend to anyone. AVOID THIS LOCATION read more

Latest news. The manager called me back & talked down to me like I was one of her punk kid employees. She offered me free food which I turned down. I called her boss & left a message & still haven't received a response a week later. So I'm going to contact corporate once more. I guess Golden Pride is going to be in my future. Yup, Golden Pride is always hot, fresh, juicy, & the employees are friendly, courteous, & respectful. Church's can kiss my butt. I'm never spending another cent there EVER!! read more

Staff was friendly, service was fast, the food was good and exactly what we ordered. We will be returning!

I was dumb enough to spend $50+ on some chicken. I have low standards for specific store so I decided to make it easier on them and order online. Bad idea! I was there when the estimated time said and they didn't have the corn I paid for. No biggie I exchanged it for something else and I turns out they are also out of apple pies. They get my order ready and I walk out. I checked and they had forget about 1/4 of my order two chicken sandwiches, all the biscuits and my tea. I went back to get them and I ended up waiting another 20 minutes. At this point I had been here for an extra 40 minutes than I should have. I get home and they forgot all the condiments. I wouldn't of minded getting them myself but of course they don't leave that in the lobby for the customers convenience. The chicken was really good but not worth a 40+ min journey to a store not even a mile from my residence. Smh do better Churches you make some good chicken but customer service ain't your strong suit. read more

UPDATE: still the worst location. Obviously the owner/operator does not care about the bad reviews or the customer complaints. Manager is extremely rude. Avoid this location at all costs. read more

After posting here about my bad experience, it was nice to hear from the manager who offered to gift me chicken as compensation for horrible service experienced at her store. Said she would be gone until Oct. 14th at which time she would call and we could figure it out from there. It is the 16th and still no call. No surprise here folks, this is a store to avoid read more

I NEVER leave bad reviews and I always give a place the benefit of the doubt (understaffed, call-outs, extra busy) but this Church's is the worst I've ever been to. I have yet to get through the drive through in a reasonable amount of time. I'm talking 25 minutes with one or two cars in front of me and a 90% empty dining room. I've received the wrong order on more than one occasion even when I make sure to repeat myself because I know it's happened before. I must be a glutton for punishment but never again will I waste my money here. read more

I went into the lobby at 8:45PM and was third in line. The lady in front of me stood talking in spanish with the cashier for over 7 minutes and immediately got her food. They ran out of white and said 12 minutes, I agreed but litte did I know I would have to wait longer. I finally got my food at 9:24. Lobby service was RIDICULOUS! The drive thru staff seemed to know what they were doing and i have to give them props, only reason i gave 2 stars. read more

Very friendly and responsive I ordered a family pack 21 piece got it nearly immediately and then asked for extra napkins and they even asked me if I wanted a free tub of biscuits of course I said yeah lol very satisfied read more

I dined in last night and I experienced the absolute worst customer service. As I walked in the first employee I saw looked at us like we were coming in after close when it was only about 7pm. All of the young staff were rude and did not greet us once, there is only one man that I can give credit to and he was older but I didn't catch his name. The food was not terrible (although you could tell it was sitting there) and my biscuit was good but that's all I can say. I would rate the customer service as .5 of a star and the food two stars. read more

Dining area filthy...the dirtiest ive seen...cashire didnt ask what i wanted with order ..tried to giv me fries..wanted mash potatoes..took forever to get food..order was wrong..wanted wing got thigh..the bisquit was rock hard..i lov churches but this one is very dissapointing..dont go here read more