Richard Villanueva at Greenspan Co. Adjusters Intl. is exceptional. I had an excellent experience…read moreworking with him. He is incredibly thorough, detail-oriented, and was consistently professional throughout the entire process. He handled everything with care and precision and took the time to explain everything clearly and ensured nothing was overlooked. His communication is out of this world. He's focused, no nonsense, and does NOT miss the mark. It was a complete blessing to meet him. I highly recommend him to anyone looking for a reliable and effective loss adjuster. A true champion.

While celebrating our 60th anniversary in Hawaii, we learned that a neighbor's tree had fallen on…read morethe roof of our Berkeley house during a wind storm. Someone recommended we contact Greenspan Public Adjusters and we met Richard Villanueva on the phone. We spoke for over an hour and as a result were able to deal properly with our insurance company. Richard was just great with his direction and advise. Then he told us that our situation was too small for his company to take on and refused our offer of compensation for his time. Can't speak highly enough of Richard nor recommend him adequately; will happily provide more detail if requested. Charles Abrams

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Highly recommend! Mike helped me greatly with a consult to properly remove mold from the property…read more Also provided guidance that prevented further issues.

Mike is arguably one of the best, most honest and kind professionals in this space. He went out of…read morehis way to give me brutally honest information that saved me so much time, money and hassle. Even though he was too far from our home to perform our job, he treated me like a family member. He referred me to other professionals he trusts and has followed up with me multiple times to check in and offer more help. We need more people like Mike! He's the sweetest and is genuinely passionate about the work he does. I would recommend him to anyone. His time is precious and he still gave it away to me knowing he wouldn't be able to travel to my house.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

Completed service requested. Solid value in the work performed. I would work with them again. Very…read moreflexible to account my very busy schedule. Professional via email and on the phone.

Had bedroom and garage tested for mold after a water leak. They were prompt, clean and careful…read more Price is on par with other estimates I received for 3 samples.

After being ghosted by another local company who made an appointment with us on May 4th, I reached…read moreout to Premier Pro Restoration for help. They were quickly responsive and followed through as expected. And they were fast in delivering service, and cost less than the company that ghosted me, with greater professionalism. I intend to hire them for an additional project too. Excellent work, good communication and reliable.

I sent in a request on Yelp for water pentration into ceiling drywall in my living room after…read moreyesterday's rain storm. I received a message from Badi about 5-10 minutes later. He asked specific questions and asked if I also had photos. He was able to schedule an appointment with me the same day. He was very professional, took some readings with an ultrasound device to pinpoint the exact spot of the leak and even marked it on my ceiling with painters tape so my solar installer can come out and locate the source on the roof quickly. I would highly recommend Premier Pro Restoration! Thank you Badi!