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    Ciao

    4.4 (86 reviews)
    Closed 4:00 pm - 9:00 PM

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    CIAO ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Intimate
    Romantic

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    Recommended Reviews - Ciao

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    Reviews With Photos

    Caesar Salad
    Dave L.

    Let's be clear that my desired score is a 4.5. It is always a bummer this app doesn't allow for 1/2 stars. I was part of a large group celebrating the birthdays of two group members. It was my first time, but everyone else had been several times. We were seated in a private room, past the kitchen. It was great to have a private room; however, the room could be improved upon to further heighten the dining experience. Our waitress did a solid job throughout the night; keeping track of all of the drink, appetizer and meal orders. The appetizers were well done. From raw oysters, calamari, bruschetta and smoked pork belly with red cabbage, there were plenty of options. Several people ordered salads. Both the Caesar and the beet salad were nicely prepared and enjoyed thoroughly by our group members. While the lobster bisque was really good, the garnishment of lobster was somewhat underwhelming. We sat down at 7PM and were advised there was one Beef Wellington left to order. I was the lucky recipient. It was prepared perfectly and the sauce accompanying it really finished it nicely. Whether it was crab cakes, Chicken Parmesan, pork chops or braised beef and pork, everyone in our group enjoyed their meals. At the end of the night, many people in our group found some room for dessert. Carrot cake, cherry cheesecake and salted caramel budino were all well received. A sample of the budino almost convinced me to place a late order. While a little pricey to go to on a regular basis, it definitely is a great special occasion restaurant. Don't hesitate to give it a try.

    The flourless chocolate cake was a great option for gluten-free needs without compromising on flavor.
    Max M.

    Caio has become one of my go-to upscale restaurants in Wausau. TLDR: you won't be disappointed here. If you want all the details, continue reading. After enjoying a few NA cocktails down the street at Forward Beverage Company, we worked our way over to Ciao for a last-minute reservation and were happy to be seated on a high top right in the center of the restaurant. The decor is beautiful, and the charming atmosphere would be perfect for a date night. Several people in the establishment were wearing blazers which was nice to see. To start out, we were immediately happy that they offer non-alcoholic wine on the drink menu (it is January, after all). Surprisingly, this option proved to be remarkably complex and delicious, despite the lack of go-go juice. We were intrigued, after looking at the appetizer menu, at the Wagyu steak offering. For the hefty price of $95, we ordered a 4oz cut of it - and it was worth it. The four people in our party each got about two slices, and it was well worth the price. The melt in your mouth, perfectly cooked steak, with a delicious accompaniment of arugula and Japanese soy sauce, ensured that this appetizer was a knock-out-of-the-park choice. Recovering from the appetizer, I ordered a wedge salad to start. For dinner, I opted for the Beef Wellington - another limited time offering. My wife got a risotto, my brother ravioli, and sister-in-law got a gluten-free pasta. There was certainly something for everyone on the menu. My wedge salad was excellent, and the Bibb lettuce was an interesting take. The flavors were all there, and it hit the mark. The Beef Wellington was superb. The puff pastry surrounding the perfectly cooked tenderloin, coupled with the garlic and mushroom flavors, all atop a truffle hollandaise simply continued the well-established procedure of exceeding expectations. I couldn't turn down dessert despite having stuffed myself. I was able to talk my wife into ordering the tiramisu (partly because I wanted to have some of it for myself) while I ordered the creme brûlée, my favorite dessert of all. I was pleased with the presentation of both, and again, all the marks were hit. Needless to say, I was unable to stand completely upright after such an indulgent and filling meal. It was pricy, especially given the dining choices that I had made, but it was absolutely worth it. Suffice it to say that I am already looking forward to my next visit.

    Cinnamon old fashioned
    Matt S.

    Great pub style bar and restaurant. Large bar with lots of seating and dining area is pretty big. They decorate for Christmas so it's festive and comfy. Ordered the cinnamon old fashioned. 10/10 recommend. The bar tender was tentative and made a fantastic cocktail

    Exterior
    Claire L.

    Just had dinner here tonight and I must say this is such a hidden gem in downtown Wausau! It came highly recommended by a family friend who's also a foodie. Everything about this intimate, romantic and cozy restaurant exceeded my expectations! DECOR-- it reminds me of a quaint Italian restaurant in a small village that boasts a fantastic food and drink menu! The dim lighting, warm wood tones and crisp white table cloths are very inviting and welcoming! Great spot for a date night or special occasion! FOOD- A+ from start to finish! Thoroughly enjoyed the burrata, olive tapenade and bruschetta appetizers. So flavorful and fresh! My friends ordered the Ciao de Pepe and other pasta dishes and they were extremely tasty. The size of the shrimp is enormous! How can you go wrong with house made pasta, right? I had the special of the night which was grilled snapper with black rice! The savory and lightly spicy sauce perfectly complemented the mild snapper. SERVICE- A+ from start to finish! Attentive, prompt and extremely friendly! VERDICT- what a fantastic local restaurant in the heart of downtown! If you're looking for an intimate ambiance, excellent service and gourmet cuisine, Ciao surely disappoint while supporting a local business!

    Food
    David R.

    I was really expecting my experience to be better based on all the glowing reviews but it was somewhere between ok and good. I thought it was odd when I walked in just after 6 and it was very empty. I'm not local and usually eat later but I thought at that time they would be busier. Atmosphere was good with a bit of an elegant look with black linen tablecloths and napkins. Although the music was distractingly bad, should just have a music station on rather than one that tells you the history of every song, it was distracting. I needed a comfort meal and chicken parm is my go to in an Italian restaurant when I'm needing something familiar. The chicken was cooked well with a good crust and very flavorful cheese. However the red sauce on the chicken and the pasta was bland, not a lot of flavor. Too bad because the pasta was cooked perfectly. Service was good as well.

    Flourless chocolate torte

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    2 years ago

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    3 years ago

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    4 years ago

    Top notch, we had a reservation so we were seated right away. The service, ambience, and food were all delicious! What a wonderful evening!

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    2 years ago

    Great addition to the Wausau dining scene. Food, service and wine selection were all as expected and we all really liked the decor.

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    4 years ago

    Great food, quiet atmosphere. I enjoy coming here for both lunch and dinner service, and the staff has always been pleasant

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    4 years ago

    Everything was wonderful! Service, ambiance, the flavors in all of the dishes we tried. So good!!!

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    3 years ago

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    2 years ago

    The service is amazing but not as good as the food and it tastes amazing best Italian I have ever eaten

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    3 years ago

    Great food and great service. Fun place to celebrate my wife's birthday! Nice variety and specials!

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    4 years ago

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    4 years ago

    The best dining in Wausau. Excellent food and nice atmosphere. The pasta is house made. I recommend the Chicken Parmesan.

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    7 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Superb 5 star meals, service and atmosphere every time. Hands down the best Italian restaurant in Wausau.

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    3 years ago

    Service was great, food very tasty. Beautiful evening at an outdoor table.

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    3 years ago

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    3 years ago

    So good! The food, service, and location. Very thankful to have this quality in Wausau.

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    2 years ago

    food was amazing, service was incredible and the restaurant was very nice. we wish we lived in town as we would be here often!

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    5 years ago

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    6 years ago

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    6 years ago

    CRAZY good service and even better food. Chef was nice and came to check on how everything was. 10/10 would recommend

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    7 years ago

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    5 years ago

    Great food, friendly service and a well kept dining room, the specials are always great too.. french onion soup a must try!

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    7 years ago

    This is our go to restaurant. Staff is friendly. Homemade pasta. Everything is fresh. Tara is the best bartender in the area. Can't miss

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    4 years ago

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    Page 2 of 3

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    Osso Buco - Pollo Papparedelle

    Osso Buco

    4.9(26 reviews)
    3.7 mi
    $$$

    I've been meaning to come here for a while and have heard rave reviews from friends and family. I…read morewas happy to hear that my wife secured reservations for us and another couple to try the restaurant out for the first time. Being the former Basil restaurant space, the interior is more intimate, darkly lit and a sure romantic spot for date night. The waitress was prompt and helpful selecting drinks off of their menu, inclusive of wine, beer and craft cocktails. Everyone at our table ordered a different drink or glass of wine and there were no complaints. For appetizers I ordered a bruschetta, which was served on a very crispy slice of seasoned bread. What was interesting was that the tomato topping (which was perfectly seasoned with basil, garlic and other spices) was served in a bowl on the side to allow everyone to top to their taste preference. It was a nice touch. We also sampled the cheese curds, which held up well to our Wisconsin standards, and a soup which I can't remember the name of but got high marks. Now for the main course. I was not expecting to be mind blown, by my god. The namesake dish, the Osso Bucco, was absolutely phenomenal. The veal was literally falling off of the bone and was easily, effortlessly separated with a fork. I have rarely had meat this tender. On the other side of the bowl was a fantastic risotto and a perfectly seasoned stew of carrots and onions. I did not indulge in the bone marrow, but I have heard it is a delicacy. Altogether this dish was worth every penny, and I will absolutely be having it again. To finish off this fantastic meal we opted for the tiramisu, which was elegantly plated in a creative manner I have never before seen. I enjoyed the wonderful ending to this delicious meal, and when you visit this restaurant I'm sure you will too.

    Salmon with linguine Zarzuela de Pescado…read moreBucatini Lemon drop martini Espresso martini

    Photos
    Osso Buco - Spinaci e Tonno

    Spinaci e Tonno

    Osso Buco - Tiramisu

    Tiramisu

    Osso Buco - Entrance to a fabulous restaurant!

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    Entrance to a fabulous restaurant!

    Wausau Mine

    Wausau Mine

    3.3(208 reviews)
    2.8 mi
    $$

    Very unique interior. They did a great job making it look like you're in a mine. Service was good…read more Food came out quickly and really hot. Pizza very crispy crust, I believe it's a wood fired grill. Everything was good. Fresh mozzarella cheese for sure! Definitely would go back as I originally was going to get one of their sandwiches but we went all pizza this time.

    WORST CUSTOMER SERVICE EXPERIENCE -- DO NOT GO TO WAUSAU MINE…read more We were visiting Wausau for the weekend and decided to check out Wausau Mine because it looked like a fun place on the website. BIGGEST MISTAKE EVER. We were a group of 16 people, including 9 kids. Around 1:30 that afternoon, we called to see if they took reservations. The woman we spoke with was great and told us they could accommodate us. Awesome! A few hours later, someone from the restaurant actually called US and asked if we wanted their private room upstairs because they were getting several other smaller-party reservations. With 9 kids in our group, we were thrilled and obviously said YES. We arrived about 10 minutes before our reservation and were seated immediately -- but not in the private room. My sister-in-law and I went back to the staff member who seated us and explained that someone from the restaurant had specifically called us about the private room and that we had accepted it. Their response? There was another party upstairs and they didn't want to "ruffle any feathers." Ummm... what about OUR feathers? We didn't ask for this room. Your restaurant called us and offered it to us. We simply accepted what you offered. Mistakes happen. We understand that. So we asked for a manager. The first manager came over, and honestly, she was great. We explained what happened, and she said she would get her boss. Enter Cindy. We explained the entire situation AGAIN. Instead of an apology or even acknowledging that this was frustrating, Cindy asked if we had filled out the online form. We explained AGAIN that we didn't request the private room through an online form. Someone from the restaurant called US and offered it to us. After going back and forth, Cindy threw her hands up and walked away saying: "I don't know what you want me to do about this." Well, Cindy... honestly? AN APOLOGY. That's it. We weren't demanding free food. We weren't demanding money. We weren't screaming. We weren't asking for anything unreasonable. We wanted someone to acknowledge that the restaurant had called us, offered us the room, we accepted it, and then the restaurant failed to honor what it had promised. Apparently, that was too much to ask. So we asked the first manager if there was another manager on duty. She offered to get the GM, Dan. Dan eventually came over -- after we had already eaten and paid our bill, definitely a coincidence because I noticed him peeking over at us multiple times. We explained everything AGAIN, including how Cindy had treated us and that we were simply looking for an apology. His response? "I'll talk to her." That's it. Someone in our group actually had to ask: "So you can't even apologize to us?" Only THEN did Dan apologize. At that point, we were completely over it and walked out. Unfortunately, the food didn't exactly redeem the experience. It was mediocre at best, and several people in our group couldn't even eat their meals. To be fair, our server was amazing, and the first manager we spoke with was also great. Unfortunately, their good customer service was completely overshadowed by the way Cindy and Dan handled the situation. Here's the thing: Mistakes happen. We get it. But when a restaurant makes a mistake, the appropriate response is: "We're so sorry. We made a mistake. Let's see what we can do." Because here's a wild concept: Sometimes customers just want an apology. We came in with 16 people ready to spend our money and enjoy our evening. Instead, we left frustrated and incredibly disappointed. 0/10 customer service. 0/10 management. Mediocre food. Would not recommend. And we will absolutely NOT be returning. If you're considering Wausau Mine, save yourself the headache and spend your money somewhere that actually values its customers. And Cindy... if a customer is asking you for an apology, the answer really shouldn't be that difficult.

    Photos
    Wausau Mine - Cave interior

    Cave interior

    Wausau Mine - Cobb Salad.

    Cobb Salad.

    Wausau Mine - Exterior

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    Exterior

    Ciao - bars - Updated September 2026

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