The food was excellent, but the staff was even better! My husband and I had been sampling as many wineries as was feasible during our 24-hour pass through Waterloo, and the bar tender and our server both helped me find just one more local wine to try (it was delicious!). Both were very personable and we enjoyed the relaxing atmosphere. My husband and I both got soup and salads, and they were prepared with fresh ingredients and really hit the spot! read more

I ordered a steak salad for $20.95, requested it be cooked medium rare. It arrived with the meat being completely cooked and gray, like it had been boiled in water. I would've been embarrassed to send that out as a chef so my assumption is that they really don't give a damn. Didn't say anything because I didn't want to make a fuss and our group had time restraints. read more

Stopped on for a quick lunch. Antipasto and pizza. Antipasto was very good. Better than others I have had. You know it's a decent Italian place when you don't have to ask for the Parmesan cheese for the antipasti. Pizza was really good. A small mushroom and sausage pie. Good crust. They use a nice dough. It's all in the dough for a good pie. read more

Busy tonight. The owner himself made me a drink and took the time to ask me how it was. I've been coming here for years and I've always been more than satisfied. The food is amazing, service is great , I don't have a bad thing to say. read more

The food and atmosphere is great and multiple people try to take care of you. The only reason I'm giving it 2 stars is for the fact that it seems like they try to make you leave as soon as possible. We weren't even done yet and they were removing everything off the table. And I mean everything. Plates, cups, utensils, serving dishes, seasonings, etc. We weren't even completely done and felt like we were being kicked out. I wasn't even allowed a refill on my drink because they decided I was done. read more

I live fairly close to the Waterloo location, and I just want to say that the food is outstanding. Although within the past year the quality of customer service and consistency in the food itself has gone greatly downhill. It seems to me, that if You charge as much as you do for the food that you sell, you would be able to afford to hire more employees that give a damn. Whoever you are, I wish you knew how many people choose to go to Pat's Pizzeria over ciccinos, simply because of your staff. -Dave P. read more

Terrible!! We went to Ciccino's last night because Seneca Falls lost power due to a big storm and La Fiesta Brava across the street was full and on a wait, what a mistake. I am not a fan of Ciccino's anyway but I was starving and there were seats available at the "bar". The bar looks like a bar but it is basically a drink station for the waitresses and a sink to wash glasses and a phone to process take out orders. What pisses me off is the "owner" who "works" behind the bar. This guy needs to take a lesson in hospitality. He stands behind the bar washing glasses and answering phones and completely ignores people sitting at the bar. I kept wondering what he was thinking then I realized, it's the girls job to wait on customers. The waitresses are running around like crazy trying to manage their tables and pour their own drinks and this clown just does the minimum to get by. Loser. The food was disgusting last night. My "Balsamic chicken sandwich" was not marinated as advertised, rather it was plain chicken with balsamic salad dressing on top, gross. The "bread" they delivered before our food came was completely stale, really? Soooo gross. My man had the rigatoni with vodka sauce and he was unimpressed as well. He said it was cold and over salted. Do yourself a favor and eat at Antonina's or The Deluxe in Geneva if you want Italian food because this place fails miserably. read more

I was back home for a visit and the family chose to meet here for dinner. We had a party of 7 and it was a Thursday night at 5:30p so no problem in being seated promptly. Our server, who just happens to be my niece, was good and promptly got our drink order. My step-dad complained about his Manhattan not being correctly made but I told him I'm sure the young bartender doesn't make too many of those for the patrons in this establishment so to quit whining and drink it! I ordered the eggplant parmesan and was quite satisfied with my meal. The eggplant was lightly breaded and the sauce had a nice flavor. Portion was bigger than necessary and the price point was average. Everyone else seemed to enjoy their dinners as well and I know they come here frequently. The atmosphere is casual but nice, the staff was friendly and the food was good. Just don't order a Manhattan. Duh! read more

Based on Yelp reviews, our expectations were low. But, we needed something close and somewhat fast and this seemed like the best / only option. Our impressions - service was mediocre. Restaurant was much bigger than we expected and calling it a Pizzeria is misleading - the menu is large, full scale Italian. We got a pizza. The XL feed the four of us guys. The wine list did include several NY options, which I appreciated. Overall, it's a pretty average place. read more

Went on a busy Friday night. Very short wait time and we were seated promptly. I ordered the prime rib special and it was excellent. Cooked to perfection. My son ordered chicken parmesan and he said it was the best he ever had. A complimentary loaf of bread was served with our salads. Salad only had one grape tomato. It could use a few more. Wait staff was friendly, and spot on with refills, bringing them without asking. Prices are reasonable. They have a full bar and wine selection, though we didn't order from it. They offer a variety of deserts including pie and cake. We have ordered their pizza for take out and it is the best in the area. Will definitely return. read more

Dinner was very disappointing. Dressing on salad was oily and no flavor. Bland sauce over the penne said dish. No flavor. Tasted like it came out of a can. Baked haddock had a fishy after taste. Service was good and staff was friendly and attentive. Restaurant was clean. read more

Got takeout here after a horrible experience at the Woody's across the street. The woman with the short hair running the register was so nice and the salad and pizza were fast and great. read more

OMG ~ I came back to the Finger Lakes hoping to taste some authentic, satisfying Italian food, and this was it! It was a Friday night, and they filled up fast. Yet the service was prompt and out-of-your-way very friendly. The "PastaBelly" was a combo of meat lasagne, stuffed rigatoni (who knew they could do that?!) and stuffed shells for $16.99 with salad & bread. The sauce (aka gravy) took me back to my childhood ~ rich, tomatoey - not overly garlicy, just perfect. And BTW, the dish was big enough to serve 2 people! Would probably go here every Friday if I lived there. A must visit. read more

We stopped here for lunch on our way to Niagara Falls. Very nice restaurant, clean and nicely decorated. We ordered the Hawaiian pizza but added pepperoni and onions. It was excellent, nice thin crust and good flavors. Very fresh. The wait staff were attentive Our pizza came in less than 15 min. read more

Oh. My god. What an awful meal. $52 for a bowl of oil and spaghetti and white shrimp and scallops (shrimp scampi on menu) and yes the wine was good. my niece is writing her own review of the glutinous mess of chicken parmesan, but very, very disappointed. First visit and last. Get a redo, owner. The lighting is awful too. Invest in a few tea lights or lamps on tables. Brown walls and brown ceiling, very depressing. Waitress Sheila was great, poor woman apologizing fir a horrible meal. Call Gordon Ramsey for help. read more

Had to ask if someone was going to come take our order, should have known this wasn't going to go well. We were about to walk out after sitting there for 30 minutes to have our order taken. The waitress when she did show up and I mentioned we were about to leave tells me she has several tables and it's busy. Food then takes forever to get to us. When it does get to us the wings were stone cold, disgusting and did not eat them. Several employee had time to stand around talk and casually sip on sodas rather than help the customers being that it was as busy as the waitress used for an excuse as to why it took so long to get to us. Won't be going back. read more

Good grub and it's yummy and it's good and it's tasty and goooooooooooooooooooooooooooooooooooooooooooooooooooooood

Don't listen to any comments under 5 stars on this place! Char broiled wings are the best pizza is great.

Have been in town visiting a number of times over the years and this has been my favorite Italian food restaurant. The pizza has been really good every time, and times when ordering other things they have been very good also. I try not to come on the Fri/Sat peak dinner times as Parking can be a challenge and I prefer to come what less busy and not wait for a table. I also think that tells you it's good! read more

One of the best restaurants around!! Have visited plenty of times and have never been disappointed .

I work in the area and eat here once a week because the food is great & the portions are excellent. The takeout is a good idea if you are pressed for time during the lunch rush. Often lunch is the only meal I get, and so quality and quantity are important. I usually eat mid to late afternoons so can't speak to the reviewers gripe about service. The place is comfortable, love the fireplace during the cold, good food, lots of it, and staff who are always friendly. read more

Not very good food. Chicken Marsala was funky, and Greek pizza was disgusting. The Greek pizza had red sauce instead of using olive oil. Wait staff was awkward. read more

Oh my God this place sucks. One waitress on duty during the weekday lunch hour in one of the only restaurants in town. 45 minutes of sitting around before getting our food. All I wanted was a salad. Every one on the menu was made with iceberg lettuce. How ghetto. There are other more desire able and nutritious salad greens out there but apparently that news hasn't gotten to this dump. The salad was horrible. Guess I shouldn't be surprised by this restaurant nestled in the shadow of a humongous landfill. read more

Absolutely horrible. The worst service I've ever receieved at a restaurant. My husband and I love to eat out and always tip the standard 20%, but this is the first time I've left no tip whatsoever. After she dropped our food, we never saw our waitress again. We had to get the attention of another waitress in order to ask for a dipping sauce for our wings. After finishing our food, we waited. And waited. And waited. After a half hour of sitting with empty plates, we had to find the hostess to ask for our check. We needed change, and once again waited another 20 minutes. Finally we flagged yet another person to get our change. Absolutely unacceptable. In addition, there were fruit flies crawling on the opening of a bottle of vinegar at the table. Our wings were drenched in sauce to the point that we had to scrape it off, and the garlic pizza was mediocre at best. I don't know what was happening in this place that night but the table next to us received equally terrible service. They were actually timing their wait on their cell phones. Another table near us sent their plates back twice because they were dirty. We will never be back. read more

Passing thru area needed a quick bite delivered to my hotel. Ordered margerita pizza. Arrived fast & hot... Crust was excellent... Crunchy & chewey...Tomatoes were canned & awful... They forgot to add the fresh (or any) basil. C'mon guys... Grape and Romas are always available and good. Scraped off the tomatoes & enjoyed the crust. read more

Overpriced cheap food. Anything that contains dough on the menu is good. Other than that mostly frozen foods.

Fabulous food and wine. Great staff and very clean restaurant.

Food is pretty good. The place is clean and pretty good size. The make char cooked wings and plus for me. Price is a little high for me at times. read more

We had guests in from Virginia. We had gone to Sauders to pick up some supplies and they wanted to eat, so I suggested Ciccinos. I had the most delicious chicken Alfredo that I've ever had!! It was so good that I wanted to eat it all, but I knew I wouldn't be able to move if I ate it all. Took it home and warmed it up for lunch the next day. Still awesome! My friends had pizza and they were just as pleased as I was!! Great place! Great food! Wait staff was a little slow, but food made up for it!! read more

Just paid forty bucks for the worst pizza and wings ever Realized why it had been so long since I ordered food from this dump

Arrived at 3:30 on a sunday afternoon. Sign said seat yourself, so we did. My wife went to the restroom as I sat noticing 4 employees working on changing over menus. About 5 minutes after my wife returned a gentleman from behind the counter finally came out and asked us if we were going to need a waitress or if we wanted something from behind the counter...(duh, we are sitting at a table, not standing at a counter). Anyway, "we would like a waitress", and then after a few more minutes we got the waters we asked for and he told us a waitress would be right with us. Ok... 5 - 10 more minutes, staff still just sitting there watching tv and folding menus. WE LEFT! horrible service read more

Since returning to my home town I have eaten here on three separate occasions. Each time the food has been okay and the kids seem to like it. The main issue I have is the poor service. The wait staff is terribly slow and you sit and wait and no one comes over to take your order. The waitresses stand around chatting with one another and the guests are ignored. Until a complete overhaul is done with the wait staff I am not going to return. read more

We come to this place every time we visit the area. The food is very good and the prices are fair. We love the atmosphere. We had Stromboli and they were better than most. Service can be a little slow. They seemed a little understaffed on the night we went. Salads were a little sparse but ingredients were fresh. Haven't had many other items there so it's hard to make a judgement on their menu, but like so many Italian restaurants, when you see a large menu it's typically not fresh. It's worth a visit and the prices are fair. I'll go so far as to say it's the best Italian food in Waterloo New York! read more

Love this restaurant! I've visited the area on a few occasions and have visited different locations for dinner after a long day at work. The chicken caprese dinner is DELICIOUS!!! There was a hiccup with my order and the manager called me and made it right! He went above and beyond and for that they will continue to get my business. Well done!!! read more

A terrible place for meals. Ciccino's serves nothing more than heated canned food. We visited - "CICCINOS PIZZERIA 65000 WATERLOO, NY" in July 2012. What a waste of time and money. Food was frozen at the core and the place refused to refund the money. Indeed a cheap place to go to!!! read more

Really good homemade crust, fresh toppings, and will definitely order from them again. A little bit of a wait but it was worth it. Recommend it for a good pizza. read more

We ate here 2 days ago and really enjoyed our meals. The waitress were great and on the ball. Go here and support your local business. Nice, clean, good service and the food was great. read more

Great selection of Italian Entrees. Try the charbroiled chicken wings and you won't be disappointing. Also, order the extra-large pizza for a deliciously NY style thin slice. Great for delivery or take-out or stop in and dine in the restaurant, lunch or dinner. read more