Fast reply, professional work, friendly and knowledgeable (Jose), reasonable rate, Will use them in…read morethe future!

Called them to service a customer of mine and they took care of them no questions asked very nice…read moreand friendly

Always in you me and do a super good job Have used them 2…read moretimes in last few years Also replaced cover for me

Father - Son business. Very friendly, knowledgeable and experienced. I literally was one day out of…read morehospital and they came out just at the end of the moving storm. I pointed them to my exterior tank covers that they removed carefully as with replacing them as if no one ever came. They accessed the tank covers easily and told me the rebar handles may need to be repaired at next service but also told me how if I wanted to do it. And under an hour they were done. I flushed all toilets and ran water from sinks and washing machines to show even flow and unobstructed plumbing. Cost of work was equal to performance and time. Job well done.! Thank you Tarin family!

They were on time, reasonable in price and pleasant overall to deal with. The scheduling and…read morebilling process was very efficient.

Hands down the best septic service! They're always on time, very affordable, and the people are…read moreincredibly friendly and great to deal with.

I continue to have excellent service from Tom's. I was scheduled very quickly and they showed up on…read moretime. The price was very competitive.

I cannot say anything but good things about how we were served!…read more We had a bit of an emergency on our hands with a system in our home. We moved in 5 weeks prior, and had to have the Roto Rooter people service and repair our main drain line. During the process, the septic tank needed to get emptied ASAP. I called Tom's, and spoke to Lucy. She was very courteous, and quoted very high, including an emergency call fee. She explained that this was to cover all possible costs, since it was an Emergency Call, and there were many "unknowns." Jose came out within 1/2 hour. He got our septic pumped, and shared that there were few solids, which meant that it had been emptied recently. He inspected and reported that the tank and leach field were in good order. The job was done in a timely, professional manner. Jose and Lucy gave us a bill that was reasonable, and it included a discount as a gesture of relief, due to our circumstances. They told us that they considered our situation, and it warranted the price we were charged. I cannot thank the staff of Tom's Septic Tank enough, specifically Lucy and Jose, for coming to our aid - on a Friday afternoon, at the last minute. We will be calling this company for ALL our septic needs for our home.

The folks we worked with at Tom's Septic had good communication, creative solutions and were…read morereliable. We'd work with them again!

I've worked with this tax preparer since 2013, but recent service has been inexcusable. I was…read moreignored for weeks despite urgent inquiries. When I provided written instructions to update my payment details on 4/10, she disregarded them. Worse, she only contacted me on the morning of 4/15--after she had already scheduled an unauthorized $1,250 withdrawal from my old account. Because of her negligence, I am now burdened with the arduous process of recovering these funds from the FTB myself. Between the total breakdown in communication and this financial fallout, I no longer trust her with my affairs. Look elsewhere if you value basic accountability.

Searched on Google for a notary. Called to see if the notary was available and she said come on…read moreover. Went over got our documents notarized right away. Great experience and would call them again if I need anything notarized right away

Chappell's website claims "FREE ESTIMATES on all well services"…read more Don't believe it for a minute. I called them for an estimate to look at and repair my under- performing well pump. They sent a guy out, then mailed me a "service call" invoice for $178.20. After I sent them a letter concerning this issue, they stubbornly insist I owe them the billed amount. Be sure to double-check their math on any estimate from them. Discovered several "errors". One guess in who's favor... No resolution after 2 months, and still receiving billing invoices. Unfortunately, they are currently "the only game in town", and take advantage of that. Given a choice, I would NEVER call them again. Don't make the same mistake I did. Negative 10 stars if possible...

I have worked with Chappell before and it has been fine, I have been living on houses with wells…read morefor years. In this case, we moved into a 1999 house that had no above-ground water tank or booster pumps. I needed all that installed, plus a separate electrical panel for the boosters and also, a manual transfer switch in case of a blackout. Randy was my rep this time and handled it very well. I have never done a project this big with Chappell. I had given another local well-down pump and well company a shot at this job as well, but the rep seemed disinterested, for the first scheduled visit he simply was a no-show to work that week and work had no idea where he was. Since no one was calling me to reschedule, I did follow up and got that rep out, but he seemed disinterested and--after giving me an on-the-spot guesstimate of the job... yes, you guessed it, never followed up with a real quote. Considering that behavior, I put my confidence in Randy from Chappell. The follow up was great, considering it was before, during and after the Xmas holiday, and now we have exactly what we need. See pictures and video: https://youtu.be/EHutDNjMi-c I had the concrete pad poured by my own sub. For Chappell's work: the pictures show the blue pumps, the nice shiny new piping, the green electrical panel and the tank, and some bonuses Randy suggested that I did not even ask for: the cool sight-level disk one can see from quite a ways a way, and a third feed valve on the main piping, in case I need to add something in the future. Very nice touch!

Fernando Garcia, owner of SOS plumbing came out to pump out our septic tank yesterday and give us…read moreadvice on a repair. Fernando was very knowledgeable and helpful and generous with his time and his price was lower than anyone else we called. I highly recommend this company. Annie Bradford and Bruce Riehl

Word of warning. Don't do business with Fernando Garcia. He pretends to be a company that he is…read morenot. If you call him expecting it to be Al's Septic tank, he will tell you he bought the business which is false. He is unreliable and doesn't show up to appointments he sets pretending to be Al's making them look bad. As a long time customer of Al's Septic tank Service, I can tell you will not get the same great service from this imposter. If it's not a red truck, it is not Al's. The number for the real Al's Septic tank Service is 831-789-0517.