I will say my experience with the Verizon Corporate store at Eastgate in Cincinnati, Ohio wasn't…read moregood at all. First there's a lot of offers from Verizon online and advertised on TV! I had a Scheduled Appointment at the Eastgate Store. Upon arrival I noticed that there were NO SIGNS for promotions from Verizon's Ads! There were very little people inside besides the Verizon employees maybe one or two customers. I was greeted by an employee who said he could help me. He escorted me to a table. I told him who only identified himself as "TC". (I noticed on the way out none of the employees had name tags). Anyway, when we sat down I noticed Regular pricing on a sticker affixed to the Table. Still NO PROMOTIONAL PRICING as seen on TV nor Online! I told TC I was wanting to Come over to Verizon from AT&T because my daughter wanted a New iPhone & I was bringing over my iPhone 13 Pro Max to Verizon too. I told TC about the Promotions that were being advertised, but he didn't say anything. TC just started asking me my name, address, and what plan did I want. I informed him I wanted the plan I seen on TV &/ or on the internet for bringing my phone to them along with 2 phone numbers. There was a Gift Card, pricing to be around like $50 a piece w/ unlimited data all on The internet, but with me going into the store I got offered NONE OF THAT. When I inquired about that, TC said I would have to go Online for that. I asked TC so what you're telling me by coming into this store I have to pay FULL PRICE? He Said "YES" Even though the Ads and promotions don't end until January 31st? He Said "Yes". I asked TC does Verizon have a Discount for Disabled Veterans or Veterans? TC said yes he thought but I would have to go ONLINE to get that Promo. Why does Verizon have these Stores if they're just going to tell you to go to their website? I felt like a fool! I got up and walked out. Still NO CUSTOMERS except one or two (Probably complaining about their bills). I drove over to Beechmont and I saw that Verizon Store's parking lot filled with Cars. However, I didn't go inside because ONE I didn't have an Appointment and I can't stand for very long. I saw an AT&T store on the same side of the road so I decided to stop there to see if I could lower my bill. That woman helped me lower my bill! So I will not be going to VERIZON!!! And I will never step foot in the EASTGATE VERIZON STORE AGAIN!! And when I lived in Florida I was a customer of Verizon Cellular Service and I had Verizon's Internet and DIRECTV combo. I raved about Verizon, but never again! The Employees at that store ruined Verizon's Chances of me coming back to Verizon. I know I'm just a NUMBER to Verizon and Verizon really don't care about their Customers at least that's the way I felt at the Eastgate store!!

Grant was an excellent partner at helping me choose my new iPhone 14. He also reminded me about…read moreInternet! I had forgotten that I wanted to ask. I'm in a Spectrum heavy area. Now I have 5g beautiful Internet. This young man was excellent at answering all of my questions. I cannot say enough about this amazing service that Grant provided at the Milford Verizon Store. We will see Grant soon to upgrade my Dad's phone, iPad, and now Internet! Great job Grant and the Milford Verizon.

His outstanding service made my day! My phone got wet and I thought was done. U break I Fix…read morewouldn't even look at it. Cincy phone explained to me he knows people's lives are in their phones, and he'd rather repair than have people start over with a new phone. He also charged almost half of what U Break I Fix quoted a customer for a new screen. His commitment and expertise made this the best phone repair experience I've ever had (and I've had a lot!)

What a experience... To start, the main reason I chose them for my services was because of there…read morereviews, I saw a few one star reviews but mainly 5 star reviews so I figured id have nothing to worry about, man was I wrong... I call them inquiring about a cleaning for a PS5, its the latest model with the disc drive. Little background on the system, I bought it off of Facebook Marketplace, I tested it, everything was good to go. The main issue was that it was plagued with roaches and dust, I of course told them this beforehand, they said it wasn't a problem. So, I take it in to be cleaned, we get a ticket logged for me, and I was told he'd test it first to make sure everything worked before he could even start to clean it. Everything was good to go, about 4 hours later I get a text message saying its ready. I go to pick it up, I pay the ticket, it was $90+ after taxes, unfortunately I had my Son with me and he was running around the store, cuasing a fuss, so my initial thought was, he said he cleaned it, so he cleaned it, and we left, I should've looked at it right then and there... Once I got home and actually looked it at it properly, I noticed a few things with one of them being major... So the first issue was that, I payed them to clean it, and they barley did that... They didn't clean the console properly, or the outside plates. If you look at the pictures I attached, you can clearly see dust and dirt every where on it like they just blew out the fan and grill... I cleaned one plate with rubbing alcohol for two minutes and it came clean, so they clearly rushed and didn't care... Now heres the main issue... Whoever was responsible for cleaning it, didn't install the motherboard back in correctly, now the HDMI, Lan, and USB ports aren't fully flushed to the shell of the console... Because of it, my HDMI port is now significantly lose, you gotta force the Lan port in... Things that I would have to put more money in eventually to fix. I call them and immediately tell them about the issues, mainly the motherboard not being flush with the console. He tried to say that its "normal" and thats how they are but I told its not... I shouldn't be able to fit a penny between the Lan port and console shell. He tried to act like he didn't know what the words "flush" and "recessed" mean't, but I could clearly tell he did, so I even brung up a picture of a PS5s backside to show him the ports are supposed to be flush with the console, then I even let Google tell him that ports was to recessed, looked at the attached Gemini screenshot. Overall this was a horrible experience because they clearly didn't care about the console, hence from them not cleaning it properly so of course they wouldn't care in general. After I kept pointing out fact after fact, he pretty said f*ck me and told me to get out his store. I payed for a service that wasn't done properly and in the long run, they caused more harm essentially, I can't even play the PS5 until I get the motherboard re-seated properly.

My wife's phone was severely infected with a ton of malware and virus'. To the point Spectrum was…read moretelling her that she had to buy a new phone and she would lose everything. Kevin worked his magic and spent an hour cleaning it up. Saved us a ton of money!!

I cracked the screen on my cellphone and was distraught. A stranger told me about the cell phone…read moredoctor. I googled it and found a location near me in Fairfield. I called and he told me they were open until 8:00pm. I was also told how much it would cost and how long it would take. I arrived at the location and the service was prompt, the store was neat and clean and a pleasant atmosphere. My cell phone was fixed within 15 minutes, it's as good as new, and it only cost me $115 + tax. Totally a great value and even better service. I highly recommend!! Pamela King

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

Evo Repair in West Chester, Ohio, fixed the problem I was having with my laptop. They were quick -…read moreI had it back the next day - and the price was very reasonable. I returned to them with a problem I was having with my PC. They found out what the problem was on the spot, and didn't charge me at all. They are very good and fair and fast. I will take all my tech problems to them in the future.

Customer service was excellent. Staff were very friendly and polite. The problems with my computer…read morewere very intermittent and finicky, but they thoroughly tested it and didn't try to gaslight me like MicroCenter did when they looked at it. The repair took longer than originally quoted, but they communicated with me the entire time and I never had to wonder what they were doing. I would go back if I ever needed repairs again.

Very helpful, thorough and friendly staff. I brought in a Pixel 6a with wired mic issues and they…read moreadvised me on my options.

I was walking in here not knowing what to except I walked in and Nick was in there and showed me…read morethere programs and what they had to offer very respectful and not forcing any program or anything just telling you the benefits I 100% recommend him.

This is by far the BEST of the best when it comes to quick, affordable, and quality phone repairs!…read moreThe man who owns/works at the place is very friendly and welcoming. Ive had my same iPhone XR for about 5+ years now, and in that time i have broken the screen over 10 times. Every time it happened this was my go to place. I was charged no more than $100, and it only took about 15-30 minutes each time. Meanwhile other places were all charging a bit more, and said they would have to give them my phone for multiple days while they were fixing it. Wireless technologies is definitely a place i recommend! He does repairs on all types of tech too, not just phone. I plan on taking my laptop up there soon so he can fix an issue ive had with the charging port and battery on it. I will update my review on that once i bring it in.

In the 15years I've been going to Al I've never paid more than a c note for any phone out the door…read more. Taking into consideration I am very anti apple haven't a clue how to use them. He goes above and beyond to save customers money , screen repair , water logged phones whatever your problem he can fix it. I've never received this level of personalized service from any of the retail locations those guys don't even bother remembering your name. If he cant fix it its not broke .

it an awesome store has amazing Customer service you can find everything you need and has great and…read morecompetitive prices the guys their are very helpful they fix the impossible I would recommended this store