I have been with Norton Environmental going on 10 years. I always received fairly decent service…read moreand the customer service gal was great. I am out of town quite a bit and the she had recommended I call in for vacation holds when I am out of town. Why pay for service when I do not have a pick up...makes sense. She's gone and another gal Stephanie...does not have a clue as to what great customer service is. When I saw some vacatoin holds were not deducted from my bill, I called. She proceeded to tell me I can only have a couple a year! I ask her why pay for service when I am out of town! She was rude! I asked to speak with her manager. He was worse! Must be the guy the other review speaks of. I cancelled service with last pick up on 7/14. They still have not picked up their container. I called on 7/25 and spoke with Karen. She said Stephanie had never put in the system! Steer clear of this disposal company! Looks like they're going downhill!

Straightforward enrollment over the phone. Originally tried to set up service with Waste…read moreManagement, but WM's convoluted phone system was impenetrable.

Flag Hauling is more than a hauling and excavation company, their landscaping abilities are top…read morenotch. Flag Hauling converted a post construction rodent infested rock pile into a peaceful trail and forest outlook. Jesse from Flag Hauling kicked butt for a week to finish this project. They showed up every morning on time with the heavy machinery (Excavator, skid-steer loaders, compactor) and manpower to take on a complex project, often working through lunch to finish on time. There were many challenges. The fresh driveway could easily be damaged. They utilized plywood and dirt filler to prevent wear and tear. Understanding water erosion, drainage, stacking huge boulders and minimizing damage to the natural environment were some of the advanced skills required of Flag Hauling. Good communication, fair price, trustworthy, hard working, prompt, environmentally aware are just a few of the attributes Jesse and his team bring to a complex project. As a bonus, created a sled run with safety berm.

Love Flag Hauling. I don't even call my friends for favors anymore. He's fair priced, and quick to…read moremake it happen. Highly recommend.

We love supporting, locally owned businesses and JT Waste is very reliable. When we decided to…read moreswitch companies Carrie made it seamless. They are always up-to-date on their webpage if they're running late with service for whatever reason. They have these awesome locks that you can get added to your receptacle, why they are $10 apiece, I do not understand as I feel this should be a standard for Flagstaff due to how windy we are. The reason this is not a five star review is because on breezy or windy days, some items don't make it into the truck at pick up, and the driver doesn't go out and grab it like our previous provider did. Our neighbors across the street say the same thing! Our previous provider always gave dog treats to our dogs, and when I contacted Carrie to switch service, she said they did the same but we've never seen it and now it's to the point where the dogs don't even care when they see the JT truck pulling up. When they see our old providers truck, they come running, and they still have the same driver and he always stops at our house to give treats to our pups! Regardless of that, if you are not with a local company for your trash service, it's time to switch!

I'm mindful of supporting local entrepreneurs and was delighted when I reached Carrie. She took the…read moretime to explain the company and was so easy to deal with, that I signed up. The new trash can arrived later that day, with no hidden fees, which was unlike all the startup costs associated with Waste Management. I neglected to put out my trash the first week and got a call from David, who was checking in to just make sure he didn't miss anything. I thought that effort was above and beyond what I would expect from anyone. I highly recommend JT waste. They are economical, have great customer service and a local business who understands the needs of the community. Thanks so much Carrie!

On a scale of 1 to 5, I would give HG services at least a 10. I recently relocated to Flagstaff,…read moreand the previous owners of the house I purchased and moved into, left some things behind that I didn't want. I contacted HG, and Fred was at my house the next day. He was thorough, efficient, careful, friendly and reasonably priced. A flawless transaction. I will use his services again and recommend him highly!

Sorry we couldn't work together. We ultimately got neighbors to intervene and haul away what they…read morecould. HG is very prompt and polite and willing to work with you.

Great option for dropping off glass bottles, aluminum cans and plastic bottles! Our rental house…read moredidn't have recycling, so we were thankful for this service. We hit it up around 8:30 am as our last stop before leaving town.

What a wonderful organization spot for all your recycle needs!…read more Be respectful and place your recycling in the correct spots and we all win!

Reliable and on time. Drivers are friendly and efficient. Not too happy about the recent…read moreseparation of recycling and trash pickup days but it's not the end of the world.

wm is hell to deal with. well, maybe not the drivers; but the management staff is terrible to deal…read morewith and they never want to understand what your concern is. they just want you to pay whatever they charge and yes, for removal of their bins too yet we didn't charge them when wm put their bins on our property. to terminate wm service they want you to sign and notarize an affidavit that you want them out of you life. can't believe their operation is legal, but they get away with it....some one in government is getting under the table benefits seems like.-

Wanted to dump some yard waste so went to the site as I usually do. I expected a fee to dump, as…read moreusual. But what I did not expect was to be hit up for a purchase of a safety vest. I have dumped there many times before and was never asked to wear a safety vest. If I did not pay them $3.00 for their vest I wouldn't be allowed to dump. In the future I will use the Yavapai county transfer station in Camp Verde which is not affiliated with WM.

Since waste management has taken over this dump and local trash services, the residential trash…read morepick up has been horrendous!! They miss weekly pick ups, you can't get a hold of a representative to help, and when you do there is never any follow through. They missed 3 weeks of trash pick up, it took me several days to finally get a hold of a live person. I set up days for the trash to be picked up due to missed pick ups and they never picked up the trash on those days. They are a horrible company to do your residential trash pick ups with. I do not recommend this company at all.

Awesome! Kyle responded quickly to my message about needing stuff picked up and removed from my…read moredaughter's apartment property. I don't know if they can always accommodate this but we needed it removed the next day and he was able to do it! We're so grateful and happy for that! The whole process was super easy too! I would highly recommend this company!

Reached out to Flagstaff Junk Removal to help load up some branches and tree stumps... and when I…read moresay some I mean ALOT! Excellent communication from the beginning and came with all the right equipment to complete the job. Kyle and Micaela worked with our schedule and made it happen. Thanks for all the help. Look forward to many more projects in the future.

After my mom went into assisted living and her husband passed away, our family needed to start…read morecleaning out their home in Cottonwood. Nicole at Taylor Waste helped me put my mom's account into my name, provided me with email invoices and facilitated a delivery of a new trash receptacle on one of my visits to my mom's Cottonwood home. Nicole was professional and compassionate to our situation. This experience makes me want to move to Cottonwood just for how she and the Taylor Waste team treated me during this challenging time. Thank you Taylor Waste!!!

Taylor Waste is fantastic to do business with. Professional service and wonderful staff. They…read moreare a top shelf business and very reasonable pricing. Happy 2026. Thank You!!! M Zager