Great storage facility. I have been a customer for several years and need regular access to my…read moreequipment. It is always clean and very accessible. People are nice too.

From the owner: We have a Special for you! Our 10 X 20, 10 X 35 and 20 X 35…read moreStorage Units are 1/2 Off for the First Months Rent. Until Sold Out! Tenant Access Open daily 7AM-7PM.

Nora, in the office is a gem! Everyone on staff is great to do business with. I am terrible with…read morenames; the man who care takes the place is always helpful and very professional. I am 100% secure in knowing that my storage items are safe. And my unit is so affordable!

I recently moved to Flagstaff, AZ. I had to put my…read morebelongings in Storage for a month. Empire Storage had the size I needed and the two office ladies were very helpful and personable. I would definitely recommend to anyone.

Has a great price and plenty of room. Always friendly and easy to work with. Very clean.read more

I've had my 5th wheel here for 10 years now. I will never leave as long as they keep treating me…read morethe way they always have, like I am family. They genuinely care about your property that is stored at their facility!! Great management and great owner. Richard the manager that works there is incredible.

I rented here for about a year. The rent never went up during that time. I had no issues with being…read morethere with the staff or worry about theft there. The staff is very friendly & understanding if you need to be late with paying the bill. This place is also kid friendly do to them having a very friendly dog that likes to walk the grounds with his toy in his mouth so don't be afraid of him. If I ever have to put things back in storage I'll think of this place first.

We were in the process of moving to Flagstaff & looking for a storage unit while In the process…read more Mini storage was by far the nicest & easiest process. They were super welcoming, great pricing, & the property is always clean & safe. We loved our unit & the experience we had!!!! If we ever need a storage unit again this is definitely where we are going !!!

Great Customer service! I don't live in Flagstaff, but I needed a unit for my daughter at NAU for…read morethe summer. Leslie was a huge help with answering all my questions over the phone and via email. Very helpful staff and great communication. Easy access and great hours.

It would be nice if they maintained the rollers on the doors. Mine are extremely tough to open…read more Definitely do not buy their packing tape. Very thin and low grade. Very clean and up to date facility.

Great visit. It's actually a brand new building and many units are pristine condition and have…read morenever been rented or used. They have carts to bring your stuff from the car inside. Yes, INSIDE. Don't freeze during the winter, rent a unit inside the building, if you can. The secure circle lock is included in the price. Theresa in the office is great. Days off are Wednesday and Sunday but access is 7 days a week, til 9pm. Theresa made sure I got a unit close the door since I hurt my leg and I don't have to walk far inside from my car. It's a real nice storage place. No restrooms for the public. It's near Whole Foods tho. I'm so happy I found it.

The lady at the front was really nice and super helpful. I would highly recommend this place for…read moreself storage.

This storage facility is made of cinder block, very sturdy, very secure. There are trees over the…read morelot which provide shade. Staff lives on site so someone is there all the time, plus there is a gate that locked after hours. Payments were very easy and you can drive right up to your unit. Conveniently located right across from the Flagstaff Mall.

Great place and great people! I rented a midsized unit for a couple months after moving here this…read moresummer. I was treated with respect and care at every turn. Very secure and safe with great hours. I'm sure I will need storage again soon, I am more confident I will be calling abc!!!

We have had a unit at Hanes for years!! They are Friendly and professional…read more Easy to get in and out of. Thank You Hanes!

I currently have a 10 x 30 that I have all of my belongings stored into. We realized there was mice…read morein this unit and they are multiplied by informed management and they basically have no policy on this. They say their insurance doesn't cover rodents. That being said, they've offered me basically no relief I could move into a new but then I have to for the time for the new unit while I try to get my stuff out of the old unit and make sure I'm not transporting my my new these things are supposed to be rodent proof and it just boggles the mind that they don't have a better answer for me on and do more to make this right so good luck when recommend him at this point

They're amazing at responding very quickly, and super flexible/accommodating when you can't find…read moreany other storages available! I'm really grateful for businesses like this.

Management is very friendly and helpful. Left a message with the call center and received a phone…read morecall back the following day. Manager made sure to find a unit that was the appropriate size for my needs. Rates are very fair and I love the 24hr access to my unit w/locked gates. Very pleased.

The gentleman working at this location had a huge attitude with some tourists from another country…read more He was rude and very annoys with them. He was pounding the keys on register and spoke very aggressively toward them . When they left it was my turn. I got the same attitude for not knowing I had to scratch the code off before exchanging them. I work In customer service . I don't know who hired this guy but I stop at this location frequently but will no longer be returning on my next trip. I would give him O stars!!

Cleanest restroom I've ever seen at a gas station! I am not giving 5 stars only because my husband…read moreneeded washer fluid but they didn't have any.