Very professional, quick service. Ive been going for the last 10 years and was worried about the…read morequality since its has new owners, the previous owners retired, appreciate that they were extra caring and careful in choosing the new staff which is keeping up its tradition.

I haf researched the different types of rust proofing and decided to go with Rust Check…read more The Rust Check material gets soaked into the metal as a opposed to a sealant type that coats the metal. The coating can chip and crack and moisture can get in. However, Rust Check does have to be treated several times like every 18 months. It takes about 45 to 50 minutes to treat and it does drip for several days afterwards so you just have to make sure you put some plastic or tarp down to protect the garage floor. So far so good. It's only my second application but it's worth it. I had a 20 year old Toyota van that was still running fine but it rusted out. I say it's worth it to protect you vehicle from the rust. The location is just a small operation, probably family owned. They are always nice and courteous.

Since getting my AC Compressor Replaced by them with a Lifetime Warranty back in 2023 and way under…read morethe price of other AC Repair Shops, I have had my Oil Changed there regularly and they quick and thorough, will always recommend them for Electric & Small Car Repairs.

My husband and I stopped at Max Merritt and mentioned we needed a starter rebuilt for an old car or…read morewe would have to cancel our plans for a week long tour. Fred said, "I know a great guy", and ran my husband over to Ken's Auto Electric--the same place I had picked after an online search. The gentlemen at Ken's rebuilt the starter in record time at a fair price. I would highly recommend them for all of your auto electric needs. I wish we had someone this great near us.

Extremely disappointed. After an oil change and multipoint inspection (which was quickly done), the…read moreonly issue mentioned was my tire tread getting low. However, they neglected to find these obvious issues. Keep in mind I was told before service and after that they top off what needs to be topped off. 1. Radiator coolant was at the minimum before service. The radiator coolant remained at the minimum after service. They topped it off after I pointed it out, but I shouldn't have to. 2. Antifreeze was at the minimum going in and is still at the minimum. I will be topping it off before going to another dealership to have it flushed out and replaced. 3. They mentioned they checked the engine air filter and it was fine. Upon inspection at home, the dust on the air filter cover was undisturbed showing they had not touched it. Upon inspecting the air filter, it was painfully clear that it was not checked and was desperately needing replaced. A picture is provided. 4. They mentioned the cabin air filter was also checked and was fine. After removing the filter, it was clearly evident that it wasn't checked as it was disgusting. A picture is provided. I don't know if it's because they lost their master mechanic (what they told me) so it's inexperience, or if it was laziness, or a scam, but they have lost all my trust and I will never go there again. I will be going elsewhere for another inspection to see what else was missed.

Great people willing to go above and beyond to help you out when you need it service is always of…read moreme my

Bought a 2014 Ram 1500, truck looked good even thought it had a check engine light. The salesman…read moreshowed me a printout of what the shop said it needed, had a bad coil, and needed a tune-up. So price looked good, maybe a little too good and i bought it. I replaced the coil and plugs and the check engine remained on. Took it to a shop and i get told that oh by the way it needs an engine. Cam and lifter failure with metal in the oil. So i got hosed, 12k engine job i can't afford to do and a truck I can't really drive and making payments on. Not even 3000 miles driven since I bought it.

Caveat emptor!!!! If…read moreyou're in the market for a brand new Chevy, I highly recommend you stay the hell away from this Chevy dealership they act in bad faith they sell you things you do not need tell you you have to carry things when you don't. They have deceptive trade practices there is zero help and when things go wrong. They stall stall stall, hoping that you'll go away. LoJack is a joke. Their service department is a joke. The whole sales department is a joke. Financing is a joke stay away or you will be burned like I was. 10 repairs since April and still nothing but issues and problems! All under 5000 miles! If things are this screwed up this early I can only imagine how bad it's going to be to use their warranty when it's a tire or more electrical issues as I've had nothing but problems since driving it off the lot with 119 miles on it. They DO NOT CARE ABOUT THE CUSTOMER AND IT SHOWS! Caveat emptor!!!!

Absolutely amazing shop. Our car had a minor issue on Mother's Day. They had us in and out in 10…read moreminutes and completely saved the day. Highly recommend and will be coming back.

Prompt service and great pricing on towing and repair. Substantially cheaper than local dealership…read moreand truly care about the customer. They saved me a ton. I can't recommend them enough and will be giving them my business as long as they have one.

I'm giving 5 stars because the girl at the front desk is beyond awesome. I saw her juggling 3…read morephones on 2 ears. (Seriously) I'm my particular visit(s) there was some problem with miscommunication between employees..so I had to make several trips. Even a little attitude from the head guy but once he understood that it wasn't me who was being difficult..it was he's Mensa team yard crew (sweet baby Jebus) Bottom line..we all make mistakes..(yes, sometimes even the same one 3 times) but...I got what I needed, the girl made it right (-$) and plus she was just a true professional to deal with. I didn't catch her name, but all you dudes in the yard..y'all owe her big time. She's the real deal!

Someone stole one of my tires (including the rim) and I came here to get a replacement rim. Quick,…read moreeasy, and a good price! They offered to help find me a used tire and a spare for my car. I'm glad I came!

Went to Raymond's for a Flowmaster Scavenger X pipe with connecting pipes install and again they…read moresurpassed my expectation. I got booked right away for my appointment on a date and time that was convenient to my schedule. I got emails confirming my appointment and my car was taken back promptly at the scheduled time. The work was completed in a timely manner and my car returned to me as it was placed in the service centers hands. I neglected to mention that when the service technician came to get my car he had plastic for the seats and paper floor mat. My car was sounding the way that I expected with the parts provided and I couldn't be happier. As I always say, it's great going to Raymond's for service you establish a relationship with Bruce and his wife Kathy, Rose the desk attendee and Eric Pitts who oversees the mechanics of the operation. Everyone is very knowledgeable in their particular field, position or job and everyone is very pleasant to be around! The new US40 location is neat and clean, wait area spotless, rest rooms clean and soft drinks, water and coffee for the convenience. I can't think of a reason to go elsewhere. Thanks all and until the next time. Joe

Everyone who works here was so delightful. I had so many questions and they were not bothered to…read morehelp me by any means. They accept extended warranty companies as well. Unfortunately the amount of information they gathered from the diagnostics wasn't enough for my warranty company to cover the repair of the issue in my car. They would've needed to do more exploratory work and my warranty company wouldn't cover it. Overall great experience here, just unfortunate choice of car purchase lol

Called them to get my door ding fixed had a nice crease in the center and everything 2 hours later…read moremaybe less good as new I highly recommend them...

I found MADR online and couldn't be more thankful. I gave Tom a challenging project fixing a…read morecreased rear bumper cover on a '20 Rogue. Results exceeded my expectations. Tom is a rare find these days. He answers his phone and he does what he says he'll do. Very pleasant to deal with.