This is a solid Cinemark location! I've been here a couple times now and have loved how spacious…read morethe theaters are with reclining (and heated) seats, cup holder arm rests that can go up or down, and amazing visuals and sound. The building has clean restrooms which is always a plus, though some stalls don't close all the way. We've tried popcorn here which was buttery and so tasty, and I appreciate the extra butter you can add yourself! All the staff have been friendly. The parking is a huge plus - plenty of parking so you won't have any trouble finding a spot! It's also very accessible directly off the freeway.

I guess you get what you pay for; when you sacrifice quality for quantity, I have a membership to…read moreboth AMC and Cinemark. AMC cost moore, but as members, you do not wait in line with a prepaid ticket or when getting your food. Cinemark is cheaper but is trash, very poor customer service skills and food cost more, but above all you wait in line like everyone else; even if you have a membership with your prepaid tickets and for food. Please listen to both vedio to see and hear what transpire. I am very disappointed that Cinemark would employ leadership and employee that does not see their members and customers as value patriots. I am pleased to announce that my membership has been canceled, and last three months of memership fee has been funded. Parties envol Gm: Tina Lowery, who did not attempt to even give us guest pass to use at another location. But it's okay because I got my last 3 months of membership fees back. Javan Plummer assistant manager: was the only one that offer to assist us ... I really appreciate the effort he made, although Tina stop him. Washington,[officer] who made the decision that we needed to leave for talking to other guests about feeling the same way.. Listening when this occurs please leave because you never want to be where you are not welcome and the quality of sevice is beyond poor. The lesson in this is that the pen is mightier than the sword. I will not argue, fuss or fight with companies like because the spiderman can be seen at any theater, and loyal members are always willing to pay more where they are valued.

We went to see "Michael" at Cinemark Cut theater in Cypress…read more The theater was nice, I bought tickets a week in advance and selected our seats at the next to the top row. We also had the seats that vibrated with the music and also had heat. We didn't need the heat of course. Bar and food service was good, we got snacks and drinks to enjoy during the movie. Still full from lunch so mostly drinks. Servers were attentive. There was a button on the chair if you wanted service. The movie was really good. I got nervous when a group of younger kids filed in and proceeded to sit in the very top row behind us. Not nervous about them being kids but they were a lively bunch, from a birthday party. Great idea to have a party at the movies. Bad idea to have it at this kind of movie. Before the movie started, we heard "hee hee" an unhealthy amount of times. We sat through about half the movie and they got restless. Standing up, talking, moving around. I complained (rang the food buzzer) and the worker said someone already complained and the manager has addressed them. They will address them again. I reported it again when I left and got the nicest email today with points to go see another movie. Thank you Michael with Cinemark guest services!! Underpromised and overdelivered. I will give you another chance. You redeemed yourself. I wasn't looking for anything, I just wanted them to address the issue and acknowledge our experience. The tickets were not cheap and we deserved to see the movie in peace. Maybe they should monitor the theaters periodically and proactively try to avoid these situations where others are being disruptive.

I have always enjoyed the cut. Today when we walked in it smelled like a bathroom. It smelled dirty…read moreand like urine. The bathrooms absolutely disgusting.. they reeked of urine like they mopped with a urine mop ! It was horrible. We went into the theater thank goodness it didn't stink. We order Lunch because we were starving and planned to eat there. The food was good and service was good. Please please clean this place up !!!!!

My nephew loved his 3rd birthday party at Kanga's!…read more I flew in, so I'd never heard of this place. It's pretty easy to spot, with plenty of outdoor parking available! There's so much for the kids to do! There are play pens, little ball blasters they can play with, an entire amusement park boat ride, as well as other things. The kids didn't have any boredom, and the staff gave great service, being very attentive to our party's needs and checking in! One of the things I loved most was that the room booked was pre-decorated with an under-the-sea vibe, which ironically went perfectly with our theme. The food was great! I ended up ordering nuggets and fries. Simple, but pretty good! The pizza was good as well, but more may be needed for larger parties! This is a fun spot and convenient for parents with young kids!

I was excited to visit Kanga's in Katy for the first time with my 2-year-old daughter…read more Unfortunately, the experience didn't start off the way I expected. When we walked in, the greeting felt a bit cold. As a first-time visitor, I was hoping for a warmer welcome or a quick explanation of how everything works. Instead, I was simply told to scan a barcode to fill out the waiver and that admission would be $17 for my daughter. Once inside, the facility seemed fine and my daughter and I still made the best of our time there. However, I did notice that there are areas of the play space where it's difficult for parents to clearly see where their children are playing, which was a little concerning. The main thing that stood out to me was the lack of customer service. When we left after about 30 minutes, there were two staff members at the check-in desk talking, and we weren't acknowledged or thanked for coming. A simple goodbye or thank you can go a long way. I'm not typically someone who writes reviews to complain, but customer service matters a lot to me. Unfortunately, based on this experience, I don't see myself returning. (This review is on behalf of my husband. I have already reviewed the place on Google. Sadly my husband didnt know how bad my experience was there and he took my daughter with high expectations.)

Get the speed pass. Nice for a get out. Good rooms for haunts. The music is lively and the…read moreassociates try hard to lend you a great experience

Honestly, pretty underwhelming. There weren't enough scare actors inside the haunt rooms, and there…read morewas way too much dead space between scenes. Outside the houses, there weren't any roaming actors either, which is usually one of my favorite parts. The scariest things of the night ended up being the cockroaches flying around and landing on people. A few actors even warned us to watch out for copperheads and a rat... not exactly the spooky vibe I was hoping for. Overall, it was just meh more creepy crawlies than actual scares.

The customer service is great. I had my son's birthday party here and the day I went to get…read moreinformation, the manager was so informative and I booked that same day. The day of the party I have to give a special shout out to Violeta. She was our host and helped me set up and clean up. I'm very pregnant so she was a life saver. I actually decorated myself and Violeta helped me in what I needed & she gave me and our party excellent customer service and was very friendly. All of our guests enjoyed yeh party and activities. It felt very "at home." I definitely recommend!

Really good location and really affordable price for your kids party, my son used to loved it when…read moreHe was little

This venue space is absolutely beautiful and comes with so much. Even security! The space is always…read morekept extremely clean, as well organized, and well lit. There's ample parking and the owners are incredibly kind and accommodating. I can't wait to have a client book at this location! In the meantime, I will absolutely be recommending it to everyone I know.

I attended a work event with my cousin. This location is tricky to find, from the street is the…read moregas station, there is a strip mall behind the gas station, there's a couple of ways to get there, however if you past the first turn you'll end up at the storage. Beautiful venue and perfect size for the grand opening of a new business. Chandeliers above with white walls. Gives the room an elegant feel, plus the bathroom was just down the hallway.

What a fun concept to have for kids and adults to come play in. You have so many choices of…read moredifferent stuffed animals, and toys to win in all these machines that they have. We all went in thinking this will just be fun and we won't win anything, however, we each walked away with three stuffed animals and had so much fun playing in the claw machines. They had so many choices for you to decide what you wanted to win and it really wasn't that expensive. It had a great atmosphere and really fun music playing. I definitely want to go back to this great game room and have some more fun with the claw machines.

I had been here about 6 months ago with my young kids and we had a great time and they each walked…read moreaway with a few stuffies. The employee even came around ensuring the little ones got something. We went back with a large group of us over the weekend and the machines had gotten so difficult that no one was winning anything and the toddlers were so sad. The machines either wouldn't grip tight enough or would pick up a toy and fling it. After spending $40 and only getting one stuffie we will not be returning here. I've been to a few of these claw places and the fun of it is that these machines are much easier than the stand alone ones at restaurants. We spent 5 tokens on a shooting game and didn't get a single point. I decided to mention it to one of the employees so she went to test it out herself and sure enough the game was broken. She was kind enough to give me my tokens back but it was another disappointing game for my toddler.

Attended the Sysco food event. Sufficient Parking and check-in was easy. Large event place that…read morewas very nice and great set up.

Best high school stadium I've ever seen. The rest of the facilities are also excellent. The staff…read morewas excellent also. Had a great time.