After having one beer, the bartender cut me off of having a beer. I do not tolerate disrespect sober or under one beer therefore, I decided to leave the theater only 20 minutes into the movie. I do not recommend this place if you do not want to be discriminated do not show up to this place at all the employees are not nice. Very unprofessional 20 minutes into the movie. I did decide to leave. I will not take disrespect lightly read more

Cinemark Downey and XD - I do not take disrespect lightly even after paying for my ticket. I was served only one beer and then I was cut off. - Cinema Near Me - Downey, California

Finally got a free day to myself and watched the movie Wicked For Good. Matinee plus senior discount ticket was $10.50 , and I got to pick my seat. The concession stand is a must for me, a regular small popcorn and a drink set me back about $15. Carrying on with the aeronautical theme - (Downey was long ago the site of Northrop and Boeing aeronautics).- the outside looks like the wing of a plane! read more

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We went to see Materialists last night! 10/10 but we do love Dakota Johnson! My mom is 83 and we "need" to sit together the very kind attendant did his magic and made that happen! I'm forever grateful! We have been coming here since they opened! My grandmother worked here on these grounds when it was aerospace as an executive secretary so we have alot of history in Downey I'm just so blessed we live I. A co.munity that cares! Thank you for treating us with respect and kindness! The theater is very clean! They even walked with us to our seats carrying our complimentary snacks (not sure why they were free, but we are thankful for it all). We comp here about once a week and we just love these folks read more

Cinemark Downey and XD - Previews! Love the big reclining seats! - Cinema Near Me - Downey, California

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This is my go to theatre when I'm visiting family. Purchasing tickets through the app and/or making changes to times/seats have always been a breeze. The only thing is that reception isn't always that great here, so sometimes the app glitches and/or loads slowly. The popcorn here is usually good. There's a butter station with extra butter, if needed/wanted, as well as some condiments for other purchases. I miss the paper containers that they used to have - it was a nice lap mat to put all my snacks/popcorn on without worrying about getting stains on my clothes. There is a huge parking lot all around the theatre, but it is shared with many other retail/restaurants. On weekends/holidays and some random nights, it can get really packed and is hard to find parking close by. read more

Recently I purchased $50 Cinemark gift cards for $40 at Costco and I had no issue using the gift card with no gimmicks (will need to create a new Cinemark account if you don't have one). [Parking]: Not a fan of parking situation as the lot can get pretty packed during busy weekends. Try to find parking spots near Lazy Dog for better luck. [Ticket & seating]: While I do appreciate their reclining seats, I actually had a bit of difficult time finding my seat number as number for seat label was not super discrete. [Conclusion]: Was it worth $14 for a reserved reclining seat with mediocre parking experience? I think the movie experience was alright and I prefer Harkins in Cerrito over Cinemark in Downey. read more

Cinemark Downey and XD - Gift card (Jul 2025) - Cinema Near Me - Downey, California

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Was able to watch Lilo and Stitch last week with a fairly big group, and we had no trouble coming here together after parking in the structure. Good to note that parking is free!!! It was my first time at this theater branch, and nothing struck out of the ordinary for me. It was your usual typical theatre experience. The line for the snacks and concessions didn't take too long and I was able to snag the special edition promotional items that Cinemark offered!! I got a How to Train your Dragon popcorn bucket (which was detailed and intricate) and also got a Toothless sipper. The restrooms were clean and the chairs were easily comfortable. I got to lounge back and recline. Sound and screen was crisp for me. Had a fairly pleasant experience!!! PS You also get 20% off on food and get one free ticket every month if you are a Cinemarks rewards member read more

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4++ this location is nested within a pretty large shopping center area. It's also a pretty large theater so you have a pretty good amount of screens. I think at least some of the screens have recliners if not all. I can see that this place is pretty high traffic because the vibe here is that it's kinda central to the area in the people that live in the neighborhood. The concessions area is organized, and the people are friendly. Because of its location and the shopping around this place gets pretty good amount of traffic. But it's still easy to find parking because of the large lots. read more

Cinemark Downey and XD - Outside - Cinema Near Me - Downey, California

Hey, it's a moving theater with power reclining seats. Plus, they have Slurpee machines and Pizza Hut items in the lobby. What's not to like? Also, beer and wine for those who wish to imbibe. They have senior discounts and even better discounts on Tuesday. So...pick your day and time carefully. Lots and lots of stuff around it so go early, grab a bite at one of the restaurants and...enjoy!!! read more

Cinemark Downey and XD - Coming soon. - Cinema Near Me - Downey, California

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So my nephew wanted to go see the new demon slayer movie and we booked our tickets the day they went on presale, and I called and asked if they would have exclusive popcorn and drink souvenirs for the movie the day of and they said yes we'll have a limited edition popcorn and drink souvenir for the movie, the day arrived to watch the movie I head over to the concession stand to buy the items and I'm told I'm sorry sir we sold out 2 weeks ago! That was so heartbreaking and annoying why would you guarantee you'll have something and end up selling it 2 weeks before the movie even comes out like who does that ? What's the purpose of having a promotion popcorn bucket and cup for a movie sold out 2 weeks before the movie even debuts ? False advertising isn't a good thing. Nice seats but horrible service and false information! read more

Cinemark Downey and XD - Cinema Near Me - Downey, California

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Dear Cinemark Management, My name is Johnathan, and I would like to address a recent experience I had at the Cinemark location in Downey. On the evening of November 3rd, I purchased tickets to see "Shelby Oaks" for the 10:35 PM showing. I arrived at the theater at 9:30 PM and was excited to enjoy some snacks during the movie. However, I encountered an issue while trying to use my Cinemark Movie Club Credits with an employee named I. Fernandez (terminal: 1134CONM04). I had my snacks ready for purchase, but Mr. Fernandez informed me that I could only use two credits at a time, stating that this was a new policy. He was not accommodating to my situation, despite the Cinemark policy indicating that unlimited credits could be utilized. Unfortunately, his demeanor was unprofessional, as he accused me of attempting to commit fraud, despite my ID and proof of membership clearly stating my eligibility. Mr. Fernandez called over a female colleague for assistance, but I did not catch her name. The encounter left me feeling frustrated and disrespected. I am seeking to escalate this issue to a manager or higher-ranking staff member to ensure that my concerns are heard and addressed. I appreciate your attention to this matter and look forward to your prompt response. Thank you for your time. read more

Cinemark Downey and XD - CINEMARK CREDIT POLICY I SHOULD HAVE BEEN ABLE TO USE MY CREDITS - Cinema Near Me - Downey, California

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Nice movie theater with clean restrooms and great food options nearby. The seats are newer and much more comfortable read more

Cinemark Downey and XD - Cinema Near Me - Downey, California

Funday Tuesday is a great bargain... see any movie for $5 The seating is comfortable, staff is friendly and food options are great. read more

Went to go see He-Man last week & everything was cool until I dug in to the popcorn! The texture was like rubber and tasted burnt I'm not sure what happened but it did hinder my watching experience. read more

Very laid back, never overly crowded and seats are super comfortable. My mom always gets the subtitle equipment and it consistently works. The staff are helpful and the food is good too. read more

I just wanted to COMMEND Cinemark Downey for the best experience in booking tickets and refunding with no issues. The best experience with any theater ever. read more

Never had an issue coming to watch R rated movies with my 3 younger brothers who 2 are in highschool and 1 in 8th grade . Came in to purchase tickets for a show and The Assistant manger asked for everyone's IDs , I let him know they're minors and that I'm the adult in the group showing him my ID that proves I'm 21 he asked if I was parent and I responded with no I'm the older sister he then proceeded to tell me he can't allow us in as their new policy states that I need to either be parent or legal guardian. I then proceeded to tell him well okay I am a legal guardian as I am, I just present myself as older sister . He then says that if he allows me to go in with them his boss will get him In trouble... I then ask to speak with said boss he said he's not here , he is off the clock . He then tells us to take our business elsewhere and go to another movie theater like Edwards theater ... I understand policy but this is not the first time I've brought them to watch a R movie here at the Cinemark in Downey , if you guys wants to enforce rules please have all your team members on the same page . I will no longer be a customer to this location , very upsetting . read more

If it weren't for the location its at with the dining options around I would no longer come here. This theater is really starting to look run down and it hasn't failed someone is not available to attend at the beverage concession stand. Having to get up to go check again when already seated is kind of a bother. The seats are comfortable and I love the convenience of this location but needs better service and availability. Oh! And I have been a member for years and never was offered the perks when purchasing anything. I suppose that is partially my fault. read more

Where have you been all of my life, Cinemark? I love this theater. It's my first time after being a long time customer to AMC. By far, this place is amazingly great. I think this is going to be our new movie spot. So long AMC! This place was clean, the seats were comfortable. My popcorn and drink arrived at exactly the start of the movie. The place was busy and the staff carried a smile. The restrooms were immaculately clean. The security were awesome. They were helpful and oh so friendly. Popcorn can't top AMC but the sofa fountain drink was delicious. This place had so many condiments. I loved the way their lines flowed. It made for quick service. Customers weren't rowdy. The movie did start late. Not sure if there was some type of mechanical issues but no harm, no foul. We will be back soon. Prices are affordable and make you want to come back repeatedly. read more

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This is our go-to movie theatre, being from long beach we always make the drive up to watch movies here. Parking is free and there are a lot of restaurants and shops to enjoy. The place is always clean and well organized with an array of snacks and drinks. I love that everything is always stocked and we never have to wait long for our popcorn. This is also one place that offers both butter and kennel corn so I might be biased due to my love for kennel corn :) read more

Cinemark Downey and XD - Best combo coke ice and popcorn - Cinema Near Me - Downey, California

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This theater has the loungers (leather recliners) and you can order your food in advance. Overall, it was fairly clean as well (theater and bathrooms). read more

I love coming here for movies, their club membership makes sense if you go once a month. This location has ample parking, but the Downey Landing tends to be a very busy plaza. The customer service is good and they keep their food court clean. The arcade is okay, but you need a card to get credits on you can't use coins. The theatres are comfortable, but what really bothers me is the smell the wafts from the chairs and carpets. The odor is unpleasant in most of the theaters. read more

A few of us arrived at 9:35 am as our movie starts at 10:15 am. We attempt to knock on the doors at 9:45 am to see if we could be let in for the concession stand at least. The employees see us standing at the door but even as we asked one to come to the door so we could confirm the time they open, they stood there laughing amongst each other and starring at us as we were still ignored. It's now 9:55 am and still no one has opened the doors. They've indeed lost a few customers. read more

I've been coming here, on and off, for a few years now. I don't think I've ever had any negative experiences during any of my previous visits. The movie theaters are clean, the XD theaters are a great experience, and their concession/snack area is usually pretty on point. The employees are usually pretty friendly and professional as well. I really like that Cinemark theaters show a lot of the anime movies. Watching anime at home is nice and all, but I'd really rather have the movie theater experience for anime movies. And, with their monthly membership that gives you a free ticket, that's stackable, each month; it pretty much pays for itself. I think I would just change their hot dog supplier honestly. The meat has this weird, "chemically" aftertaste that I don't really like. If I'm going to pay $6-$7 for a hot dog, I would definitely expect higher quality meat. That being said: the popcorn tastes fresh, the pretzel bites are really yummy, and the nachos aren't too bad either. I think I would prefer a less salty tortilla chip though, since the nacho cheese already tastes very savory. (Btw, the Cinemark membership gives you 20% on concession items!) Overall, Cinemark has a better movie going experience compared to AMC, Regal, and Krikorian. Definitely going to keep watching movies at Cinemark theaters for a long time to come. read more

Everyone hates their job here. Rude employees! The food was delivered to us and was cold and we were missing some items too.

I fell in love with this Cinemark when it first opened, and I've fallen in love with it all over again. Having a Starbucks inside is already a huge win for me, but what really stands out is how well they maintain the theater -- it always feels clean and new even after being open for years. They recently upgraded the seating, and the new heated seats are amazing. I'm always cold in theaters, so this is honestly the best thing ever. Love, love, love this place and highly recommend it! read more

I am soo pissed, two of my 21 and 24 grown adult kids went to the movies and they didn't let them in because they needed an adult they are ADULTS. Bad service read more

This place is horrible, the service is horrible and they didn't let my brother who is 24 go in with my little brother to see a movie claiming they needed an adult which he clearly is. Overall this movie theater sucks read more

I had an amazing time today! Went to see Bad Boys! Michael was Working the concession stand & he was ABSOLUTELY AMAZING! His customer service was so good! He made me & and my sister feel like VIP customers!!! Great Job Michael!!! read more

Cinemark Downey and XD - Popcorn Very FRESH!!! - Cinema Near Me - Downey, California

Rude staff, disrespectful, bad management, wouldn't recommend to come to this cinema with your family if you trying to have a good time or at all. read more

Comfortable reclining chairs , I'm surely going to watch more movies. And it's close to everything you can eat at the restaurants that's walking distance. Awesome!!! read more

We came here on Sunday for a private screening of Gran Turismo. The whole check in process was smooth. The host had snack packs for the kiddos which included popcorn, soda and fruit snacks. Because it was a private screening there was no previews so that was nice. The seats are comfortable and the theatre was very spacious. I was a little disappointed to see they charge for jalapeños now. The parking can also be a little hectic so give yourself time. read more

Cinemark Downey and XD - Cinema Near Me - Downey, California

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OKAY, CINEMARK GOT IT TOGETHER AND I LOVE THAT FOR US! THANK YOU CINEMARK!!!!! There is new staff, and I am living for them! The restrooms are way cleaner, the popcorn is nice and hot, and the theatre seats are always clean. I live for the movies, and drag my boyfriend or father anytime I can, due to the way better customer service and much cleaner rooms. I find myself here like A LOT a lot lol Spider-Man with nachos and jalapeños? Yes please!!! I will continue to come to this specific place from here on out. There's also a wing place that is about finished next to the theatre! Dinner and a movie is probably my favorite thing to do! :) Ps when you come enough times like we have, you're a "platinum" member and get 25% off snacks! COUNT ME IN! read more

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Took the day off to take family to Cinemark Downey. Movie starts, fellow movie goers start vaping what smells like kush BHO. Not trying to smell that with several little kids hanging around. Not trying to hotbox tonight, nothing wrong with blazing it's just not my thing especially at a public theatre. Went ticket counter asking for a refund, ticket lady was asking me to point out who was doing what. This is something that Cinemark needs ti enforce, not me. Don't put me in a position where I have to put my neck out to tell a fellow movie goer to not blaze a vape inside of a public theatre. Cinemark needs to step it up and become proactive rather than reactive. Absolute nonsense, Cinemark Downey. read more

Cinemark Downey and XD - Cinema Near Me - Downey, California

It has been a while since I came to this theater to enjoy a good movie. It is still as impressive as it used to be. The lobby is huge and beautiful, where you can order your popcorn, drinks, and other snacks. The reclining seats are a huge plus since the movies are long. Only downside this time was that the seats were a little dirty. read more

Cinemark Downey and XD - Cinema Near Me - Downey, California

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Only because my niece really wanted to go to the movies did I bring her to this horrible movie theater called the Cinemark. I truly cannot believe how disorganized this place is. Is this place going through an ownership change? New management? How can they STILL have these small bowl/plates that are to be used for sharing popcorn when it can seriously only hold a fistful of popcorn? They also don't have any trays or drink holders. I asked if they had anything to carry everything and I was given a shopping bag. REALLY???? It's always been said that movie theaters make their money off of the concessions they sell, hence the ridiculous price of popcorn. Yet this place takes advantage of their customers by hiking up prices, NOT giving refills, and then saying, it's not their problem if you can't carry a drink and popcorn back to your seats. No sense or concern for their customers. read more

Horrible attitude by the manager Yanerim Morales, my husband and I arrived at 10:35am for a movie date, when my husband was ready to pay with $100 bill, manager yanerim said they had no change because it was early morning and they had just opened. My issue with this manager is not the fact that there was "no change" as a business owner we always have change just in case a client/customer pays with a large bill, is the attitude she had and the way she spoke to my husband telling him to go the bank and get change himself, we are not kids we are grown folks you do not speak to customers in that way, the manager had change she just didn't want to bother the $100 bill. Cinemark please give you're "manager" better training or she can just leave the attitude at home. read more

Love theaters period. As for Cinemark fabulous, multiple experiences at your choice. Snacks and drinks are great. This is my go to theater for upcoming films and past films. I would recommend this theater to anyone that loves movies. Enjoy... read more

So happy that the feather is back. While I have been here many times just being able to sit down and watch a movie once again was great. Food was good as usual and everything was super Clean . read more

Cinemark Downey and XD - So happy theaters are open again - Cinema Near Me - Downey, California

While the staff is usually friendly this theater is always dirty. The seats inside, where you order food, the floor is always sticky and filthy. The bathroom was a horror the last time I went, unacceptable. read more

Cinemark Downey and XD - Filthy restrooms. - Cinema Near Me - Downey, California

My go to movie theater , they have amazing seats and clean bathrooms along with nice staff! They are always willing to help if there are any issues with seating and are very Kind. I love coming here with my boyfriend and munching while we watch some good movies read more