It seems like it took this location 1000yrs to get this flavor. This has to be one of THE best, if…read morenot THE BEST flavors Brusters make! When they finally do, they fudged it up...well not really because they didn't put the fudge in it. It had more almonds in it than ice cream. Literally every bite of ice cream had almonds in it. I was so disappointed and p'd off to be honest. I guess I'll have to drive all the way to Chester or midlothian to get it made correctly. The if I would've seen this before we left, I would've taken it back in there!!

I feel Bruster's gets overlooked since there's so many great ice cream shops in the Richmond area…read more The ice cream quality is up there with it's rivals along with a nice assortment of flavors, toppings and sauces. There's cones, cups available for scooped and soft serviced ice cream. The service is usually friendly and fast as this is a walk up window ordering scenario. There's plenty of parking and with tables available around the building. As a bonus to us there's a Bruster's near our home which allows us to ride our bikes to the ice cream shop.

Solid spot. Located…read morein a nice spot around other places to eat. Good selections of flavors and combination, perfect for a nice hot day after a nice meal. 9/10

This is not a sit down place. You order outside then they hand your order though the window at the…read moreother side. They have a lot of options from water ice, soft frozen custard, hard hand scooped custard, sundaes, shakes, etc. The black raspberry custard was good! I liked the midnight craving more. It was creamy, had brownies, caramel, and fudge! I see how the line can get long. Rain was about to fall when we got here so there was not a lot of people despite a scorching hot day a few hours earlier.

best ice cream I have had in years! their black rasberry is superb! Just like I remember growing up…read morein New England

Such a cute ice cream shop in Carytown! My kids and I stopped by after walking through Maymont, and…read moreit was the perfect treat for us. We were able to sample a few flavors before making our final selections. ICE CREAM REVIEW Espresso Oreo -- 5/5 Cookie Dough -- 5/5 Mint Chip -- 5/5 The Espresso Oreo was really good -- definitely recommend trying it! The shop itself is pretty small, but there's a cozy little seating area by the bay window where you can look out onto the main street. Overall, great ice cream spot on the main street and we all really enjoyed our sweet treat!

Amazing and creamy ice cream!! Authentic! The staff is very helpful, and the atmosphere is…read morewelcoming.

Delicious food, tastes fresh, I love how cute everything is. I also loved that I picked two…read morepastries and a soda but didn't break my wallet.

This was the best experience ever, the ice cream is so good, and when I entered the service from…read morethe blonde girl was amazing and she was incredibly nice she was very social and amazing she made my experience 100x better. And she whipped up the ice cream perfectly, I am so happy.

Stopped by to grab some ice cream as a post dinner treat on my way to an event. The staff member at…read morethe front greeted me with extreme kindness and was enthusiastic about helping me find a flavor I would love! I shared that I loved chocolate and cookies & cream ice cream typically. I was immediately offered samples of flavors she thought I would like! I ended up settling on a scoop of the newer cookie 2 step flavor which had brown sugar, cookie pieces and cookie dough! If you like cookies and cream this is a grander version. I also got a scoop of oatmeal creme pie all on a dipped waffle cone. Oh my goodness was this ice cream delicious and the cone just made it all that better. This store is absolutely adorable with fun decor and purchasable items throughout which gives the whole place a fun feeling of whimsy. This is the type of Ice cream shop that feels nostalgic and brings you back to being a kid. Absolutely loved it and can't wait to stop back in for some more Cookie 2 step!

The staff was very helpful and courteous. They immediately greeted us and fulfilled our order. I…read moregot sweet cream mixed with cookie dough with marshmallows mixed in. The marshmallows were so stale! They were crunchy! I was so disappointed. Everyone else was satisfied with their orders, so I will only take one star away. Everything was clean, which is a plus for an ice cream shop. Most times the tables are a little messy. Overall a pleasant experience.

Absolutely Amazing Ice Cream... you won't be disappointed. Unless you get something that's not good…read moretogether.

Perfect stop for a hot day! This place was nice and clean. The young lady helping us was very nice…read moreand helpful. I had the strawberries & cream which was made with fresh strawberries. It's delicious. My daughter tried the cotton candy, which I thought would be more like an Italian ice, but it was ice cream. It was good (for a kid). My niece tried the mango which was like Italian ice, it was refreshing and tasty. Very rich flavors and the prices were reasonable.

Fun choices! We got tres leches and rice pudding. Both delicious! And reasonable prices too!read more

I love coming to this particular location in the GreenGate shopping center. The flavors are so…read morecreamy, fresh - cant go wrong with any of the choices here. The staff in particular is absolutely incredible! Everyone is so friendly and kind. Best Ice cream shop in Richmond!!

Awesome ice cream shop with a variety of unique flavors including strawberry balsamic, orange…read morecardamom and goat cheese & blueberry swirl. With a few standard classics of birthday cake and chocolate. The shop itself is quite spacious with booth and low top seating options! Its so colorful without being overpowering, with cute murals. The workers here were also extremely nice offering us samples and bringing out our milkshake which was so kind. I got a waffle cone with a scoop of cereal milk and birthday cake. And wow! Birthday cake stole the show for me, large chunks of tender vanilla cake mixed with sprinkles and creamy ice cream. I will have to go back for a pint I highly recommend!! My partner got a cereal milk amd chocolate shake which he thoroughly enjoyed as well! (Although after trying Birthday Cake he thinks it would've made an even better shake)!