Onsite Manager, César Mendoza, helped me through a tricky situation last month while renting a…read moreU-Haul truck from his location on Cirby Way. He went above and beyond to make sure I was taken care of! Great doing business with you Cesar! You deserve a raise!!!

Cesar and Sonya are the best they are very helpful and honest I highly recommend this place !!read more

I was helping a friend unload an insane amount of stuff here in Roseville. We filled up one storage…read moreand she needed another. Stephanie, the office Manager, was on the spot and got her another unit right next to the one we filled. After loading this one she needed yet another 10x15 storage unit. This would be the third and again, right next to the other two. Stephanie was right there again and got her another unit. She brought us carts and made sure my friend was taken care of. Not sure how, but the three units combined cost less than the storage unit she had at another storage place up the street. The inside temperature was cool from the blasting AC. I am thankful for this seeing it was blazing hot outside and I was the one doing all of the work. If I am in the need of a storage place I am coming here and talking to Stephanie.

Do NOT rent storage from this company. Their staff members are rude, poorly trained, and have very…read morelittle knowledge of managing. They claim to have electric outlets at every site but you can not use it to maintain your RV battery pack. When questions the staff became confrontational towards me and said if I didn't like it I should sue them..

Justin and team were very helpful, responsive and was able to answer questions. The storage…read morefacility is secure and clean. Highly recommended.

Love this place! Quality is amazing, the facility is new and clean and the staff is onsite every…read moreday and so friendly. You will not be disappointed. The rates are very reasonable, fair and transparent.

First off the positives....Staff is very friendly, the Property is always clean and secure…read more My problem is the rent increases. I felt like the unit was already overpriced for the size and since I've had the unit the past year and a half, I've had two rent increases. I plan to move myself out and end the contract as soon as i can. I feel like this is price gouging and trying to force people out of the units.

Chris was so helpful. Making all my moving needs so easy and efficient! Storage is very clean and…read morethe security system they have is amazing. Location is kind of hidden so even more so a plus!

Crooks! I can not believe that after a few months they would suddenly raise the storage unit cost…read morefrom $57.00 to $87.00 without any warning! This is highly deceptive! It obviously takes time and money to move things in and out of a storage unit. For them to raise it such a crazy amount is absolutely absurd! It's predatory to be honest and is not a good business practice. Apparently, they change prices suddenly based on "market price." Please read other complaints before choosing this place. I wish I did. I never thought they would do something so unethical. Raising it suddenly to this degree shouldn't be allowed. I can imagine 10% higher annually, but 50% in a few months is just wrong. I truly hope they reconsider this horrible black-hat business practice.

Under new management- JASON helped me trouble shoot why my original contact price went up monthly…read more He cut my lock off at no charge and helped me lower the monthly rate to include insurance. Grateful enough he then gave me a credit making the discount active right now! Thank you Jason, your welcoming, kind and provide exceptional customer service. It felt genuine and your work ethic will surely KEEP customers. Hope you stay a while! Thank you!!!

I had a last-minute situation where I needed to rent an auto hauler at the end of the day, and…read moreSecurity Public Storage came through big time. Kyle, the manager, was incredibly helpful. He made sure I got the right trailer reserved before they closed and took the time to assist with hooking everything up when I arrived. He even went above and beyond to help with an additional issue I ran into, which really made a stressful situation much easier. Huge shoutout to Kyle for the excellent customer service. I'll definitely be renting from them again.

The staff here are super helpful and friendly. I enjoyed meeting Kyle and Tony at the desk. They're…read morerunning a 6 month 50% off special right now for RV stalls. They have multiple lots. This place is easy to find and has ample parking. I'm excited to be their new customer. It was nice chatting with my fellow Hawaii friend Tony, who gave me a good tour of the property in his golf cart.

Avoid this place if you value your belongings. The facility is infested with rats, and despite…read moreclaims that their insurance covers up to $2,000 in damages, they only reimburse a maximum of $500 for rodent-related damage--even if you've purchased their premium insurance. The information they provide is misleading and unreliable. This is in climate control storage. All my babies furnitures /appliances, sofas, two carpets totally damaged. Everything smells bad and poop every where. It cost me more than $2000 to $3000 of damage.

Had a great experience here at Westbrook. I looked at 3 different places in the area and found this…read moreplace to be the most clean, organized, and friction free in terms of onboarding. My wife was really stressed about putting our stuff into storage quickly and they made it a fast, easy, and dare I say peaceful process. It's new and locally owned and operated. Not one of those chain places that don't care about you.

The staff here are very personable and professional. I believe it's a family business and as such…read moreit seems that attention to detail is a top priority. The grounds and buildings are clean, in good repair, and the temperature control is maintained well. Fees are a little higher than the competition on average, but as I described the security, customer service, and maintenance seem to be head and shoulders above the rest.

I rarely write reviews; I only do so if a business is truly outstanding. Pleasant Grove…read moreSelf-Storage is such a place. Friendly, professional, helpful, high-quality service. Good prices. Very clean storage facility with plenty of needed equipment. I have used many storage facilities (all the big brands) over the years and this one is the best by far.