Lower Than Expected Offer -- Best for Immediate Cash Needs I was curious about companies like Circa and wanted to try the process for myself. The staff was amazing -- professional, welcoming, and very easy to work with. The experience itself was smooth and efficient. That said, the offer I received for my Cartier Love bracelet came in at less than half of current retail value -- despite the piece being recently serviced at Cartier, still under warranty, upgraded with the newest screw locking system, and in excellent condition with full box and papers. I understand resale companies need margin and operate differently than private sales. If convenience and speed are your priority, this may be a fit. If maximizing value is your goal, you may want to explore private or consignment options as well. read more

I sold a substantial piece to CIRCA. I worked with Miguel in the Manhattan E. Office. I got a very fair price, and found the customer service to be beyond accommodative. I very highly recommend CIRCA. I had a great experience with them. I will definitely go back to Miguel should I want to sell something else. read more

Seller cancelled appointment for something I had for sale because it lacked a luxury brand name. And this is misrepresentation because I got flooded by online ads that they are interested in all high-end jewelry. Anyway, it was a blessing in disguise because as you see from reviews that they are not fair with their offers and I am selling my bracelet with another jeweler near there for very fair price. read more

They were very thorough and professional but they offered me half of what I was offered elsewhere.

Went to a new Jersey location for an estimate ladies older Rolex working with original box, all papers, offered 1000.00 sold to another dealer near by for 2300.00 same day what else is there to say read more

run as fast as you can! they offered me 11,000 for 15 pieces of jewelry which was a joke, and I just sold 2 of those pieces to someone else for 8,400! they will rip you off so fast if you let them!!!!! read more

I have problem with Circa and I hope they resolve it. We provided them service have not been paid from last 7 months. I am small business struggling and need to be pay my workers. read more

I spoke with the Director of Circa HK, Mrs. Rosemary Leung, initially she was very open in appraising my watch which I got 3 months prior my Van Cleef was bought at 227,000 HKD and she appraised the following watch for 70,000 HKD. Her tone was very rude and condescending. Very disappointed with service if you are a reseller company, try not to give attitude it look better for long term relationship. Your buying from the same clientele and selling to the same one. read more

CIRCA - Manhattan East - Diamond Buyers Near Me - New York, New York

The service was exactly what they mention, but the offer was barely 10% of retail. I was expecting at least 25% as two other companies doing the same thing offered 35-40%. I ended up going with to he 40% offer. read more

Circa was a wonderful experience. The time came when I gave my daughters some of my jewelry and I was moving to Assisted Living and it was the moment to sell the rest. I made an appointment with Circa. The appraisers who worked with me were professional and courteous. Most of my jewelry was from Bvlgari and they listened as I told the story of why and where I brought each piece. It was a lovely reminiscence and I enjoyed the process to my surprise. I wasn't sure that I would really leave the same day with such a generous appraisal and check. I thought they might have to mail it because it was a large check. But I walked out with my check and a feeling my jewels would find new homes. I think this is the only place I would want to sell my jewelry and I have recommended it to my friends. read more

First the good news. The staff at Circa is very helpful and courteous. I liked that. Then the other news. Omigosh, I was so shocked at the price they offered me for my 6.72 carat tanzanite ring with 1.5 carats of diamonds set in 18k gold. I certainly wasn't expecting to receive the appraised value of close to $11k, but $1500 was all they could come up with. YIKES!!!! I got a higher price in a pawn shop. Do not go there to sell your jewelry unless you're truly desperate, on the way to being homeless or hate the guy that gave it to you. NO, NO, NO, NO. . . . And there's more, they actually apologize in advance for the offer they're going to spring on you. UGGGGH! read more

Caution: The reviewers below who say how happy they were with CIRCA must be fools. DO NOT SELL ANYTHING TO CIRCA. If they offer you $1000.00 for something it is likely. worth ten times that. CIRCA should be embarrassed by the prices they offer. They are no better than a bad pawn shop. Do Not Go to Circa to sell your jewelry. they are simply trying to swindle the public by ripping off uneducated sellers. There are many better websites to visit to get prices, White Pine Trading for one. My experience with them (and I knew the value of the items I was showing them (which were subsequently sold for 10 times what they offered) leads me to conclude they are vultures in nice clothes. CIRCA is not a place to ever consider selling you jewelry. read more

I went to CIRCA on 11/20/15 with a pair of diamond earrings and a vintage gold Movado watch. I previously had the earrings independently appraised, unbeknownst to the Circa jeweler. The earrings were a total of 5 carats in diamonds in white gold. They were appraised, in writing, at $23,000. I was offered $1,800 at Circa. The watch is currently in a bidding war on eBay, last bid was $2,700. Circa offered me $300. You do the math. read more

I have had the pleasure of doing business with Circa in Boca Raton and their Representative Harold Beardsle. Not only was the experience above what I had expected. But the information and communication in regards to the gemstones and pieces I had taken them was on point. I got an immediate amount for some of the named pieces that was more than I expected. And went back a year later with some gemstones and at their advice left them on consignment. Not only did they keep in constant contact as to any offers that they received but was guided in the best of ways as to what they believed they could and should get, and followed through. I highly recommend that anyone with high end pieces, i.e.. Cartier, Van and Arpel, or high quality gemstones, take them to Circa. Their honesty and return was hands down the best experience I have had. read more

Great experience selling with Jeffrey. Easy, quick, and good deal. I felt comfortable and understood the process, and would highly recommend selling through Circa read more

Glad this company is around for ppl who r uneducated and desperate to sell their valuable jewelry assets. Circas customers in My opinion r 65 years old and plus. Younger millennials or anyone under 55 wouldn't even consider do any biz with the company. I will tell u why, cause they know and can understand the value and the price also they do some home work or a research before going to CIRCA. I own handful of watches that r over $5k and up and i know the value of My piece and collection prices. CIRCA basically give u the 3rd price of ur jewelry. For example if ur watch is worth $3k they would give u $850. My advice don't waste ur time going there unless u r desperate in selling ur jewelry or watches. Again nothing is personal about this company they were very polite and knowledgeable as a shark. But usually there is one shark in My opinion in the room who did his or her homework. In My opinion they won't survive too long in this tough biz. read more

Watch out for the extra $11 magical resort fee or whatever they call it. It's on your original bill and then they may try to Billiu additionally a couple days later. Be on the lookout. Or pay cash and avoid letting them have your credit card at all costs. read more

Do your research before you go as the offer I received was significantly lower than many others I obtained. More importantly, I found my appraiser to be very deceptive if not dishonest. read more

I found Circa in a Google search for "Sell Fine Designer Jewelry". I emailed them and they replied within hours and set up and appointment. I was pleased with the genteel way that I was treated by the receptionists and then John Bianco Jr. Mr. Bianco was very polite and sensitive with me as I looked for the best price to get for my jewelry. It is not always easy to sell your precious jewelry, but the process was made easier because of the way Circa does business. If you want to be treated well and in an elegant setting, I highly recommend Circa and especially Mr. John Bianco Jr. to assist you. read more

Terrible. They price out ones valuable high line jewelry as selling your gold for scrap gold pricing similar to the diamond exchange on west 47thStreet claiming that precious metals have no intrinsic value overtime. An uninformed consumer would have been fooled to think this is true. Gold has always been known to be a safe haven when people need this commodity for stability and investment purposes. Yes commodities are all dependent on the market trends and supply and demand. But realistically a commodity such as gold and diamonds will prevail over time. And are an investment. Don't advertise as a high end purchaser when in fact it's more like pawnbrokers. High karat gold is valued here at a lower karat. The lowest being 14k. And 20-30 years ago gold was low as in having purchased gold at that time. Think about it. Gold has appreciated over time significantly so why would anyone sell their precious gold diamond and gemstone jewelry to this company for what they offer as to your gold being valued today as being less than it was when purchased 20-30 years ago when 20-30 years later gold has quadrupled and multiplied. And telling the seller that your piece has no appreciation value! That's why it was an investment 20-30 years ago. read more

After seeing many high end ads and being a frequent visitor to NY, I made an appointment with George to potentially sell 2 diamond rings. All communication before the appointment was professional. The high rise building on Madison Ave with security detail gives a nice first impression. Once you reach the 19th floor you are first seated in the waiting area before your contact takes you into an office space to examine your jewelry. While I know that Circa is in the business to make money and did not expect to receive anywhere near my appraised values, I did not expect to be offered less than 10% of the appraised value on two high end and high quality diamond rings. In similar fashion to car buying, a second person was brought into the office to confirm their offer. What I did find completely unprofessional. Was when one of the Circa employees commented on my gold Cartier Pasha watch that I was wearing stating it was so 90's......seriously!! Fortunately, I was not in a position that I needed to sell my rings for financial reasons. I was only looking to sell two pieces that I had not worn in years for a fair price. Their offer was not fair and of course I chose not to sell them. Take your jewelry most anywhere and I expect you will be offered more than Circa will offer you. read more

They advertise themselves as fine jewelry buyers, but they are no better than any pawn shop. They actually offered me LESS than the pawn shop on a brand new 18k DY piece. They wanted to buy it well below the gold scrap price! I certainly wasn't expecting any where near retail, but less than the gold value? Seriously? Seems they just wanted to melt the gold and make a quick easy buck. At least they give you free mints when you walk in... read more

Not even close to being a Trusted anything. Went to the NYC office today with 3 pieces of Hermes jewelry and a diamond Tiffany necklace. The young lady told us how happy she was that we had the original boxes and we were selling brand jewelry. She looked, examined with a loop made notes etc. All part of the setup. I actually don't think she had the foggiest idea of the worth of the items. She they proceeded to tell us the pieces were really not popular any more even though the Tiffany piece is still sold worldwide. Just more of the setup. She offered us less then 10% of the retail price. At this point I was just beyond myself although saying nothing except her offer was insulting to me. She then proceeded with their program. "Let me see if someone else can take a look at your items" and left. She returned with the President of the company who went through about the same song and dance but increased the offer by 2 1/2 times. I refused the offer and left after telling the President of the company what I thought of the tactics. PLAIN AND SIMPLE. Don't believe the ads. These people are out to beat you if they can. read more

It's funny how Circa is located in such affluent areas such as Palm Beach, NYC, etc where expensive jewelry would come in to be sold and then being offered pennies on highly desirable and expensive jewelry. My own experience was laughable. A $4000 diamond ring was offered at $400. An antique engagement ring and 2 diamond bands with a total weight of 3 carats, all in platinum was offered at $1000. A disgrace. Avoid this rip off joint. read more

Anyone who is looking for true reviews, look for " 14 other reviews that are not currently recommended" after the first 3 reviews. I have no idea why YELP won't include them, as they are far more current than the ones listed here. Don't waste your time unless, you have plenty of it! read more

I'm a cynical New Yorker and was looking for something to complain about, but it was fantastic. I couldn't be happier with my experience. The staff was really knowledgeable and helpful and I was able to get rid of a lot of my jewelry I wasn't wearing anymore. I left with a check in my hand. I love the chic lobby! read more

It felt like a pawn shop with IKEA veneer and well-tailored suits. Don't be fooled. They will try to low-ball you on your jewelry at prices below the commodity value of the stones and the precious metals. They will suggest that you overpaid for the jewelry by suggesting a ridiculously low purchase price, in order to convince you of the low value of your jewelry. In addition, the front desk secretary made insulting comments in the guise of small talk. I will never go there again. read more

I took an excellent condition Omega Speedmaster watch to Circa, located in an office suite in Greenwich CT, to see what it was worth. I'm no jeweler but I did extensive research prior to the meeting. I knew private sale would get somewhere around $3,000 and that pre-owned retail was around $3,500+. After looking at the watch for 3 minutes I was told $1,000! When I said that's all the appraiser told me that was a "great offer" and that if I had come a few weeks ago it would have only been worth a "couple hundred". I of course said no and listed it in eBay where it sold for $2,925. Circa clearly buys for PENNIES on the dollar, knowing EXACTLY what they are doing...my guess is they figure in high end areas folks won't even do their homework and just want to get rid of items... Do your homework and beware! read more

Horrible. Emailed the GIA Certification first. Received a verbal and email offer of 22,000-30,000 for my piece. I had questioned the BIG gap in pricing as I was receiving quotes with a smaller gap (23,000-26,000) and the diamond was GIA Certified. Thinking that maybe they would be closer to a figure I would be wiling to accept, I sent my piece to them. When they received my piece (I was notified by FedEx) it took them 4 hours to call me to notify me that they had received it. Then informed me they would get back to me in 24-48hours with a quote.. WHAT?!?!?.. I had advised the young lady on the phone that I have already received numbers from them on the piece (22k-30k) and just needed them to firm them up for me. Finally received a call the next day. My 22-30 offer was REDUCED TO 15,000 on a GIA Certified diamond after they had originally quoted me 22,000-30,000.. Happy ending, I sold the diamond for 24,000 to a diamond specialist in Ontario NY. read more

Great experience selling a diamond ring and some gold jewelry. It's a classy and professional operation, customers are treated with respect. Not a "high pressure" transaction, just fair and respectable. The price the offered was good and higher than competition. Be sure to call ahead for appointment. Would highly recommend. read more

I'm glad I did not listen to the other reviewers because I had a great experience with Circa. Maybe the diamond & platinum bracelet I wanted to sell was more valuable than the jewelry the other reviewers were trying to sell. Remember they are resellers and need to make a profit too. Also, just because you think your ring or whatever is beautiful, it may not be valuable. John was very knowledgeable of the piece and gave me a very fair price. When I asked for their best offer (suggestion: get other appraisals) they increased their offer. Everyone was very classy/polite/respectful and I would definitely recommend them to my friends and family. read more

I found my experience to be very good at Circa. I had a piece of jewelry I needed to sell, it was semi-vintage and my appraisal was quite high from 2008- however I was unaware the one main stone was chipped until John pointed it out to me. He made me a very reasonable offer and I was satisfied. I would definitely recommend John for evaluating your piece - especially vintage stones, he is an expert and I trust his opinion. read more

My wife decided to offload her jewelry after many years. We researched the process online and read a well-known magazine article where CIRCA were mentioned favorably. We set up an appointment and brought all the goodies in to see Jeffrey Singer, one of the founders. He went through every piece (there were about 100) carefully and thoughtfully and prepared an offer for her. We were more than pleased with the professional way we were treated and comfortable enough with the offer that we accepted it. We found Mr Singer to be straight-forward and pleasant. He wrote us a check on the spot. Could not recommend the firm more highly. read more

UPDATE - After posting my 100% honest but extremely unfavorable review which coincides with others on this site, I was shocked to see that it had been removed. I am reposting it below & shall wait to see how long it will take before the disingenuous management of Circa removes it again! See my review below. The name of the buyer giving me horrendous, off-market, quotes was Landon Morris. Sad that these cowards can't face the truth about thermselves. I wonder how many unfavorable reviews they must have deleted in the past?!! "I have been a jewelry collector for years & know the difference between retail & wholesale prices. So when I took a portion of my collection to Circa to get an offer, I was amazed at how I was low-balled. The extremely arrogant "buyer" at Circa told me he would hold the prices for me for a week, if I needed to think about it. I then walked a few blocks down to a family-owned estate jewelry dealer who has been in the business for generations & they quadrupled Circa's offer! Much less than what I had paid retail but more in line with my expectations. However, there were 3 pieces that the 2nd buyer was not interested in, including a Cartier watch, so I went back to Circa & the same "buyer" who had originally said that I have a week to decide whether I want to sell at his quoted prices, refused to accept one of the items, saying that it wasn't what he had originally thought (isn't a Buyer supposed to know & not speculate on the quality & integrity of the pieces when he offers a quote?) & for the Cartier watch he said, "I'm paying too much for this. But I'll honor it this time." As though he was doing me a favor. He also asked me about the other pieces that he had previously given quotes on but I did not sell to him & I flat out told him, that I got a substantially better offer. He said, "Well what do you know? We don't usually hear that!" After reading the reviews here & talking to other collectors, I have gathered that such an experience is the norm at Circa. Anyway, I took my check & walked out of there. I do not recommend this place & its self-proclaimed "buyers" to anyone." read more

Most excellent experience selling jewelry. I had read many independent online reviews before deciding to go to Circa. What stood out in the reviews was repeatedly "honest" and "very fair." I work with gold and silver when I make my own designs, so I am aware of basic precious metals prices, but do not have a vast knowledge about the stones (sapphire, diamonds and rubies). What I do know about the stones I've worked with personally, is that there are MANY grades for each type of gem. For example, I think if most people knew how inexpensively many diamonds could be had for (dependent on quality), they would be shocked. And woe to the person who expects to get the "appraised value" of their jewelry. There are several obvious reasons for this. The ICGA says it best and specifically, so here is their link: http://www.thegemlab-icga.com/sellingyourjewelry.html As for CIRCA, I can definitely speak from my experience. From the moment I got off the elevator, the receptionist was immediately welcoming and kind and accommodating, and I felt immediately very valued as a client. Jeff Singer was prompt for our appointment and extremely friendly. We went into a private office with his nice associate and I showed him my rings and necklace. I immediately knew by his very specific description of the design and origin, that he knew exactly what he was talking about. He weighed the gold for weight as well as examined the stones in the settings. He offered me prices for the pieces of jewellery and explained why the prices might be higher or lower than I thought. He answered every question I had in a very specific, knowledgeable, and nice manner. I really could not have been more delighted with this experience. I would definitely not hesitate to deal any time with CIRCA and Jeffrey Singer. read more

Excellent service. Very professional but warm. I was so satisfied with my first visit, I went back again and again. Recommended to friends. Thanks, Circa New York! read more

I was offered about 1/10 of the scrap value for a platinum and diamond ring that I brought in to Circa last week. In fact, I have been offered seven times as much in the jewelry exchanges on 47th street. Circa has nice offices and gives the wealthy ( and naive) a great ambiance in which to shed a few Cartiers without being forced to mingle with the unwashed masses. Sadly, the price of all that dignity and privacy is a large percentage of the value of your jewelry. Will not visit Circa again. read more

Good concept these days but the most pretentious, phony staff I have encountered in a long, long time! I will never set foot in there again for this reason alone, not to mention the undervalued price quote to see if their "the Circa customer"--(whose "profile"-ha!- I fit, btw, they should know)--will "have interest," What a joke. I'll keep my extensive jewelry collection after dealing with these phony, slippery people. read more

Awful experience. Diamond bracelet and pink safire and diamond earrings submitted thru a local jeweler, offer $1060. Not even funny. I would rather give to charity. BBB should get involved. I may file a complaint. read more

I recently had dealings with the people at CIRCA and came away highly impressed by their expertise, integrity and professionalism. When something did not go according to plan (due to an error on my part), the CIRCA people jumped in and went out of their way to assist me and made sure that things turned out as they should. Even though they expended time and expense in my behalf, they refused to accept any reimbursement, chalking it up to quality customer service. Every email message and every phone call was answered promptly and efficiently. Special thanks to Angelina Chu and Lauren Pollack who bent over backwards to help resolve this unfortunate ordeal. I give them my highest recommendation. read more