this was the worst dealer around. The owner didn't give a shit about anybody but himself. He told…read moreme a lemon and he knew it was a lemon. I bumped into his ex-wife on the job told her the story how he screwed me. And then he tried to make it right, but the damage was done already.. In some short words, the owner is a scumbag used by French.

Have no idea how this place continues to sell cars. They're rude and the dealership couldn't care…read moreless about you after you buy or lease a vehicle from them. After I leased my car, they never called to let me know my plates came in, so i called several times and finally found somebody who did their job. I went to straub to get the plates and they said here you go, never offered to put them on the car. Went back today to replace the battery in the remote, service was closed at 2:00, i walked in at 2:04 and the finance person said it's too late. Great customer service. Never apologized or attempted to find somebody. I'll make sure to let everybody know about my horrible experiences. In baseball it's called 0-3.

Some dealerships are such a pain in the butt to work with . Mark and Frank made my purchase a…read morebreeze. I pre filled everything out. Sent all my paper work and was in and out in 10 minutes. Picked up my BMW Z 4 and couldn't be happier. The service, the car it self. And the honesty from them both. I can not wait to buy another car from them in a few years. I would strongly recommend this dealership. Thank You Guys Maciej from Stroudsburg PA

From the first phone call to delivery, one of the best experiences I've had in buying a car. Mike…read morewas professional, congenial and a pro with the paperwork. He knew exactly what I wanted. Bonus, that he's a believer. The Lexus I got is also fantastic. This dealership is first class and honest. 첫 전화 통화부터 배송까지 차를 구매하면서 경험한 최고의 경험 중 하나입니다. Mike는 프로페셔널하고 친근했으며 서류 작업에 전문가였습니다. 그는 제가 원하는 것을 정확히 알고 있었습니다. 보너스, 그는 신자입니다. 내가 얻은 Lexus도 환상적입니다. 이 딜러는 일류이며 정직함니다.

I had a very disappointing experience with Burns Auto Group in Fairless Hills, PA. I was given…read moreclear expectations that my travel expenses would be covered, but that promise was never fulfilled. On top of that, there was an advertised $700 delivery offer that was not honored, which felt misleading and frustrating after the fact. To be fair, Dan in sales was the one bright spot--he was professional, friendly, and genuinely helpful throughout the process. Unfortunately, his efforts weren't enough to make up for the overall lack of follow-through from the dealership. Between the unfulfilled promises and the failure to honor their own advertised offer, I left feeling dissatisfied and misled. I would recommend getting everything in writing and confirmed before committing to anything with this dealership.

Absolutely recommend Burns Auto Collision (1700 East Lincoln Highway, Langhorn PA). After my car…read morewas hit on the highway, they were super professional and reassuring while doing the estimate and taking pictures. They were so helpful about expediting the pickup of my car, and giving me access to it after it had been towed, explaining what was damaged and why it might not be fixable. Jessica especially went above and beyond to retrieve all of our belongings from among pieces of broken glass! She and Joe showed so much patience and care, making sure that I had the plates just in case the car was not salvageable, and communicating clearly that I could contact them at any time. Nobody wants to be in a car crash, but dealing with these folks made the aftermath and loss of my car way less awful than it would otherwise have been. I am grateful.

5 star dealership! Easiest, hassle free car purchase I've ever made! Literally took one hour…read more There's no waiting around all day back and fourth between 5 different managers. My new car spot!

Stephanie of Belford Motor Company contacted me via email in response to a Craigslist posting of a…read morevehicle I was selling. She made an offer in writing (assuming my advertisement was 100% credible) and provided me contacted information IF I was interested. I was in fact interested as the offer she made was quite fair compared to what dozens of other dealers had been making ($1k-$2k over). I was impressed that she did not insult me with a lowball offer and this is what initially enticed me to contact her. After our initial discussion, I was confident that she was who I wanted to do business with. I did not feel pressured or rushed to make a deal. She was clear and precise in her expectations as was I. I was not there to play games or waste any time. She was polite, professional and respectful of my concerns and vice versa. I ultimately accepted her initial, full offer, and simply had to bring the vehicle in for final inspection and payment. I knew that my vehicle was 6 years used however in great condition, as specified in my ad. It was literally as simple as that! Quick, painless, NO GAMES! The final price paid to me was EXACTLY as initially offered/negotiated, with ZERO last minute surprises. The Sales Manager, Dan, was equally as professional and personable. I was in and out, in less than an hour! Gave them the keys to do a quick test drive and inspection, then handed them the title, flipped out the plates, we all signed and they gave me a check! BMC handled all the Motor Vehicle transfers AND their (substantial) check cleared my bank the next day. Seamless, transparent, A+ experience! Furthermore, the entire time was COVID compliant! They were wearing face masks (when applicable), socially distanced and spaced out, used plexiglass partitioning and offered hand sanitizer! I look forward to doing business with BMC in the future!

Fair, honest, capable, talented-all these come to mind. I've seen them work kindly with women…read moreclients, something you don't always see in auto repair shops.

The fact is Bob if someone calls you should say right there on the phone to look at your car its…read morethis price not blindside me when I picked it up with no work done when I made an appointment for the day prior. I told you what was wrong with my car you fucking wrote the same thing down I told you was wrong with my car. l didn't need a scan as I told you when I called I just had work done on the car at the dealership they did a scan then. When I called you should have told me it was 198 to just look at my car because I never would have went. Called Infiniti for the transmission flush that I told you I needed you didn't diagnose shit. They want $239 to do it. I should have stuck with the dealership that is transparent and don't take advantage of women. And No not every charges to look at a car my in town mechanic doesn't' and neither does dealerships if you get the work done there. and you didn't spend 3 hours on my car because we drove to your shop multiple times with my car outside and you were nowhere to be found. I am telling people my experience so they can decide for themselves or know because you don't say it on the phone when I called the first time the price to look at the car should be the very first thing you say to a customer Because like I said I would have took it elsewhere $211 to be told what I told you was wrong with my car a joke and the transmission flush is pretty much the same price and the dealership you rob people.

I called J & J Automotive for a quote on a complete brake job, and they kindly squeezed me in. I…read moredropped off my car, went for a quick bite, and returned to the shop to continue waiting. When I got back, they had just determined that I didn't need brakes after all. Instead, they fixed the sound of metal on metal that usually signals worn brakes--but my pads still had plenty of life left. This wasn't the first time Joe put honesty before profit. On a previous visit, he sent me to the dealer because my issue was likely under warranty--turning down business to save me money. Both times, he charged me next to nothing, and honestly, I felt guilty. I first met Joe because he did amazing work for my son, and now I won't go anywhere else. Twice now, he's had the opportunity to do unnecessary work, and twice he's proven his integrity. I even told him most places would have just taken my money. If you're looking for a trustworthy, skilled, and honest mechanic, J & J Automotive is the place. Joe is a blessing!

I do not like their SHADY BUSINESS PRACTICES. I called and…read moreasked for a quote on a synthetic oil change for a 2019 jeep Cherokee and they quoted 74.95 for 5qts I thought okay 74.95 plus tax isn't too bad. Ill do it. Made an appointment for a couple days out. Took about an hour for them to do it. When I went to pay it turns out they're charging an extra $9.50 because my car needed 6 qts instead of 5. I specifically asked for a quote on MY make and model car and they quoted 5 qts... Wait it gets better... They also charged me an extra $14.95 for an oil filter!! $3 for oil disposal and $1.99 for shop supplies. Never in my 20 yrs of driving and getting oil changes have I ever had to pay extra for a filter, shop supplies or to dispose of oil! THEY ONLY REVEALED ADDITIONAL CHARGES AFTER THE JOB WAS DONE WHICH WAS DONE ON PURPOSE TO DECEIVE ME CONSIDERING THE OIL AND FILTER COSTS $38 BUCKS. So the original $74.95 turned into over $100 QUOTE YOUR CUSTOMERS ACCURATELY BEFORE YOU TOUCH THEIR CARS. Would have gotten 5 stars if I paid what was quoted. It's not about the money, it's about integrity and transparency.

I visited this dealership to explore purchasing a car and was pleasantly surprised by my…read moreexperience. After doing some research on what I wanted, I spoke with Shaq, who was extremely friendly and patient. He allowed me to test drive the vehicles I was interested in and was upfront and honest, answering all of my questions thoroughly. Although I ultimately didn't buy a car, I had a great experience and genuinely believe this dealership prioritizes customer satisfaction.

Internet advertising price does it is not the same when you are ready to buy. On the net sell price…read moreis $15K but when you want to buy it is $17K and they say advertised price on the net is after $2k down payment and they point out to fine print below, what a scam, bunch of bozos! Stay away people! Internet Advertised Price Is A Finance Amount and Is A Balance For Financing with prime credit score after $2000 down payment. It does not include: Sales Tax, Registration, Inspection, Documentation, Reconditioning and any other applicable products.

I actually got their name google'ing another dealership in which people had horrible experiences…read more Since there are so many HORRIBLE dealerships around, I decide to take time to write a [positive] review. The other reviewer recommended Nekta, and I would too, because they're great! I spent some time browsing through their website for a used car and went through some models/makes before finally settling on one. The car-buying-system is a bit different. I'm used to driving (or rather taking a cab since I didn't have a car) to different dealerships and test driving whatever is on the lot. With Nekta, you pick out the car you want online through the nationwide database of dealership auctions. You get a set amount of time to buy the car before it goes onto auction. If the price is accepted before auction, they work with you to get that car and bring it to you. This is more like an eBay of cars, but with a dealership and the assurances that someone is checking up on details. (FYI - Dealerships have laws they must follow and reputations to uphold, regular folks selling cars online do not). Mine was an Acrua RDX, 2007, with 89k miles from PA. Stanley was good on communication and emailed me status updates, from leaving the lot in PA to getting the car inspection, to getting it on the truck to NYC, and then to getting it registered. The dealership in PA was slow to get the title to Nekta, which they shipped separately for safety. This caused a delay or two, but it wasn't their fault. Stanley drove the car to my home (on a Friday night no less) and it was all good. I'm already two weeks/weekends into it and my RDX already drank a tank of gas (mine only drinks premium!). That's my fault for some fun drives to test the handle & response of the car. Testing it late at night on some highway driving to make sure there's no rattling or any craziness. ALL GOOD!!! TIP 1: VIN Numbers. You can google them. Copy & past them onto google. Sometimes, you can get a FREE carfax report :) TIP 2: They have a Chase account. You can either get a bank check and then bring the check over and wait for it to clear. Or you can just wire the money to them (much faster, no fees). TIP 3: Cars from east coast cost less than bring to NYC than cars from California. That's a "DUH" moment, but just in case you didn't know, location does matter. TIP 4: Since the car will be coming from another dealership, they'll have those stupid annoying stickers on them. Have windex and a towel handy :) TIP 5: If you're buying a used car that's over 5+ years old like me, scratches on the bumper is inevitable. Inspect the pictures and assume some small scratches. My friends 3 year old BMW already has a scratch bigger than my 2007! :) TIP 6: Tax, title, & registration is extra. Make sure you factor that in. Hope the review helps!!! Yes, I'd recommend them to friends and family. I'm actually looking at second used car through them! And no, I am not being paid for this, nor did I get any "special" discounts either. Just thought I'd help out for any first time car buyers out there. PS. If you need fuses, PM me. I have a few to spare. The cig lighter on mine was blown when I got my car. Less than 5 minutes to replace (Youtube is amazing), and a box of 120 fuses on Amazon is only ten bucks.

Nekta auto is fraud company never go to them they steel my 16400$ from 3 15 2012 and until today…read morenever get my money back call me 347 513 4791