Amazing place professional and knowledgeable young man name Jalen R that help me and guide me the right direction definitely recommended for car needs read more

Disgusted with this Place. They over torqued my rear passenger wheel I had a tire installed on in March. Shop couldn't even find a record of the tire I purchased despite that I had an email receipt. Didn't realize they over-torqued my wheel until I went to remove the wheel. I Spent an afternoon trying to remove the studs having to use an impact gun, extended breaker bar to try removing the bolts. When I went to remove the wheel lock the key broke off in the wheel stud because it was so tight. Had to resort to bolt extractors to try to remove with no success. Frustrated I took it into Mavis and of course they denied over torquing. I work on cars a lot and know when a bolt is over-torqued with an impact gun. I estimate it was torqued well over 120 ft/lbs. I showed the service manager the bolt on the passenger rear, they proceeded to pull the car into the bay only to examine the wrong wheel and say they didn't see an issue. I said maybe look at the bolt on the correct wheel. They had no clue how to extract. Brought it home spent and spent another hour finally removing the bolt. Will never under any circumstance use Mavis again totally unacceptable they don't train their techs how to properly torque bolts unacceptable! The tire had a puncture and had to get a tire in emergency and went against my better judgement to use Mavis. Fool me once shame on you fool me twice shame on me! read more

A tire rotation and an oil change seems to be right in their wheelhouse. What's to complain about as I was out of there in less than 60 minutes and my engine didn't seize. Fast and competent works every time. Five easy stars. read more

Great people, they do amazing work. Very patient and helpful. 100% recommend them!! The workers are very passionate and friendly

i feel like i got scammed. took my car in for 2 tires and an alignment a week and a half ago. $550. after i left, car pulls to the right a bit and the tire pressure won't come on (it worked up until i dropped the car off). came back today to get the alignment fixed and tpms looked at. they scanned the sensors and one of the tires that got replaced has a dead sensor (suspicious how it died exactly when they worked on it and none of the sensors show low battery). so they replace the dead sensor and i ask to get the old one back. now, it is important to note that i have had oem wheels and tires on this car until last september when i got just the front tires repaced (this is important because that means i have oem sensors) when they gave me "my dead sensor" back and it was an autel sensor not oem. what this leads me to believe is that the sensor got broken when they mounted the tires last week and they just kept their mouth shut. i have worked at shops and mavis specifically so i know how often and easily tpms sensors get broken off and how much mavis likes to hide that. now that i paid $150 extra for their mistake i feel like i got scammed. read more

A flat tire at 5pm in the middle of a brutal winter is a problem. The team at Mavis tried to patch the tire, and when they established that the hole is too big, they suggested solutions. At 9am the following morning, the car had 2 new tires! The Mavis team also discovered worn brake pads, and these were also replaced at a reasonable price. They have always come through my emergency repairs, and are competitive and timely. I highly recommend. read more

They helped me with issue with tire late on a Sunday when they saw I was upset with service from previous shop. They did the tire change quickly and now they have customer loyalty from me! read more

The showroom is hot and the seats are filthy. Wait time is double what they said. Service quality is poor. STAY AWAY if possible read more

I have had terrific experiences with Mavis Tire. Today I went to get a plug in my tire because I ran over a nail. Since I bought my tires there, they rotated the tires and plugged the nail for free. The woman at the counter was so nice and personable. I would give it five stars, but it really needs a good cleaning and some Landscaping. read more

They were fast in and out and good prices did not try to upsale me never tired to sale me some thing i did not need

Niko has been very courteous especially when he took my car. His customer Service was out the roof.. Ask to talk to Niko!! read more

I have had nothing but great experiences with the Mavis shop on RT 1 N in Monmouth Junction. AJ & Garry have been extremely hospitable, knowledgeable and courteous. Their expert technicians do fantastic work and have you in and out in a small amount of time. I highly recommend this facility! Thanks Again, Mavis Discount Tire! -Mike DePaz read more

Had a 9 am appt. Waited for my car. Tech asked me what kind of oil- I said same as last time. Couldn't find my record in system. I as told 60-90 minutes to wait for oil change. I have patience but after watching other cars arrive and be pulled back I asked for my keys. I waited an hour and 20 minutes for my appointment. The tech called me honey at check in and tried to ring me up when i asked for my keys. What an unprofessional disaster. Guess I'm going back to the dealership. read more

Place had a very dirty waiting area as well as paper towels and toilet paper strewn all over bathroom. Was told approximate wait was 1 hour and it was 2 hours. read more

gary is an amazing employee, answered all our questions and helped us figure out the best-cheapest corse of action. very honest and knowledgeable about what he does. ask to talk to gary! read more

Took longer, didn't give me the tires I asked for and charged me more for an oil change than he originally told me when he took my car into the shop! Time: took over 2 hours to replace 2 tires and oil. He told me should be done within the hour. I could've went home and back Tires: I replaced the rear tires in the same shop 3 months ago. I called this time and said I wanted the exact same tires for the front. They gave me a price. When done, I found out they put a completely different brand and the car looks ugly with mismatched tires now. Oil change: he said my car requires synthetic and will cost $60. I said OK. When he was done, he called me to pay and tells me my car takes more oil than the $60 quote so he is charging me $20 more (after he already put the oil). It's not the $20, he is dishonest. My car is a Lexus midsize SUV! He should've told me before and he knew exactly what model/year my car was when he took it into the shop and quoted me the $60 and should've known it takes "more oil". read more

Wr have used Mavis South Brunswick three times in the past 2 months. John was very helpful with getting our cars in and out in a timely manner. Pricing was fair, service was excellent all 3 times, and staff was friendly and helpful. We bought 4 tires and had them installed on one of our cars. Thankfully we bought the insurance for a couple of dollars extra because my kid hit a curb while avoiding a deer and she needed to have one of the tires replaced. Again friendly efficient service. The third time we used Mavis, we had a screw in the tire and they were able to plug it. I would highly recommend them based on our experiences. read more

I needed ONE tire removed from a rim, and placed on another rim. This wasn't a new tire....but the same one already on my car. I was there for three hours. During my three hours waiting for service, I heard the guys behind the counter tell every single customer that they NEEDED their brake lines flushed. Must have been one heck of a coincidence that every single person needed the same thing that day. At one point, I went up to the counter to check on the status of my wheel. I could see my car on the lift with the hood up. I asked the manager why my hood was up for a tire swap. He told me it was their policy, that corporate had cameras in the shop, and they would give him problems if the hood was down (what?). I motioned to two other cars that were on lifts with their hoods down. The manager had no good explanation. Now, I'm not a mechanic, but I am mechanically inclined; and I know a scam operation when I see one. Stay away from this location. read more

They were good . They treated me with respect and told me I didn't need brake pads . Even when I came in willing to pay for it . They are genuinely nice people and I don't see where some of these reviews come from . I would recommend this to anyone read more

Price for tires, mounting, balancing was same when price shopped against Costco. During installation, mgr called me to suggest all new brakes pads and rotors for $700. Great deal I thought. Got a call an hour later saying it was the wrong price. I pickup the car and paid for the tires, drive out and TPMS light goes on and squeaks when brakes are not depressed. I drive it right back. An hour later they said all they had to do was reset the code. Cool. Next day the sensor triggers again and still squeaks. I return and they say the sensor is bad and they get me for another $50. Sure, whatever. Drive out and alignment is way off. They want another $89 for alignment. Mavis won't get another dime from me. read more

I am big on customer service. I am a very loyal to those who provide premium customer service in a natural way. Mavis Tired did not disappoint. I highly recommend them for your tire needs. read more

A+ customer service. I've gone to the place when it was STS and now Mavis. They are ALWAYS courteous and very knowledgeable. I've NEVER had a bad experience here. I moved away and when I have business in the area I stop by to have my truck checked out just by them because they are that good. The gentleman in the front kudos to you. Thank you so much for not only helping me out with my Truck Left rear Turn signal but also teaching me how to as well. Above and Beyond Service here. You won't be disappointed. read more

I was driving on route 1 north when my car told me that I had a flat tire, which ended up being caused by a screw. All the gas stations in the area require quarters to get air, and the shop I bought the tires from warned me not to use the fixaleak can since it would ruin the TPMS sensor. I was passing Mavis, so I stopped in, and 15 minutes and $24.58 later I was on my way with a patched tire. I was impressed with how courteous all of the employees were, including the shop technicians. Glad that I ignored the bad reviews and stopped in. read more

Tried to sell us a tire that was under warranty and it would have been $200 + and should have been 0. Good thing they didn't have the tire in stock, but we didn't find out until we sat there for 20 min. when they were saying the car would be right out. read more

Awful. Told it was going to be "in and out" nearly 2 hours. Miguel...is a sneak. I was quoted one price and he gave another. He was seating up front chatting with another coworker for most of the time there. The spare parts were sloppily left in the trunk. Horrible read more

Had a flat tire and called several places for help. Sts took my car right away and made the repair less than 30 minutes! Price was better than most places too. I highly recommend this place. read more

Extremely disgusting...stay away from Here. I took my car to a different mechanic who told me that this place most likely broke pieces of our perfectly good brakes and said the car was not drivable-stay away if you don't want your car worse off than when you brought it in. Spoke to Miguel who quoted me 1249 to change my brakes and then changed the price and kept saying he was giving me the best deal- terrible people and should really feel bad about themselves for trying to rip people off like this-very dishonest people!!!! read more

Either these people actively broke my car to try to charge a higher fee or is literally no job too simple for these guys to screw up. I sent car for a simple brake pad replacement with my wife. They saw an opportunity to take advantage of her, managed to break piston off of brake calliper then called her asking for $1300 When she refused they quickly changed price to $1000. When she me call them,. They told me that they left my car undrivable and my only two options are to tow it or keep negotiating with them a price that I'm willing to pay I towed it and probably will never know whether these people purposely brokey brakes. If you are reading this,. Take a look at the other reviews and make your own conclusions. I desperately wish I did so you're already doing way better than me but you can do even better and stay away read more

One star is even an overrating. Always trying to sell more then what's needed. When questioned whether a repair is absolutely needed, you receive a luke warm "no it doesn't , not now". Very UNtrustworthy business throughout the years. Even with management changes, etc. Go somewhere else....like I am. Never again. read more

It's not my first time at this shop and the employees are honest/hard workers. I dropped my car off and needed it by a certain time, they were able to meet my request. They also look to help the customer as best as possible in regards to referencing parts needed or even discussing price changes. They handled my car with as much care as they would handle their own. read more

DO Not go here, not only do they RIP you off but they are lazy. I went in to get an oil change. I told them I only wanted an oil change. 20 minutes later the guy comes up to me telling me that I needed brakes and rotors plus an air filter. He quoted me $500+ . On top of that they took it upon themselves to go in my glove box and take out my air filter, because I said no thank you to the additional services they didn't reattach the glove box. When I got in the car all the parts to my glove box including the filter were on my floor. After I left I took my vehicle to my personal mechanic and he checked out my vehicle. Turns out I didn't need brakes or rotors just a filter which cost me $ 11 instead of the $50 they were looking to charge me. BOTTOM LINE, don't go to this location unless you have money to burn. read more

There should be a black star for rating. These guys are predators. They dont give the charges upfront and then smash you with entirely different price. Also try to sell unwanted, not-needed services. Very rude and unfriendly. Dont waste your hard earned money here. They should be reported to BBB. read more

I dropped my Honda Accord for a wheel alignment. This was my first time at this place. When the car was done I picked up the car but they didn't provide a report. I was told that I had to ask for the report when I drop the car, not when I pick up. Since I didn't have a report, I wanted to speak to the mechanic who checked out my car to see what was wrong with the car/what was done. I'm always used to seeing an alignment report when I drop my car off at a dealer/mechanic. My Dad called today and the gentleman who picked up the phone was really rude to him and wouldn't let him finish speaking. He was adamant on letting my Dad know that they don't provide reports and to let him know if there is something wrong with the car. As a customer I have the right to know what was done to my car but this guy was just plain rude and disrespectful to my Dad. read more

STS is Monmouth Jct has been my 'go-to' automotive repair shop for over 20 years now....I'm moving and not happy about having to find someone else to trust in fixing my kids' and my cars. They have always looked out for the best recommendation for repairs (balancing them with the age of the car involved) and been honest with us. They have even done a few small fixes at no extra cost...just because. Great company and great people! read more

Horrible place , I went there to get my rims put on my 2010 camaro ss , and after my car was returned to me, I had a wedged dent in my front bumper , I take very good care of this car and there was absolutely no way, that I hit someone or something on the way there which is only 10 min away from my house , I spoke to the manager and he pulled up footage but their surveillance footage is very low quality and not enough frames to see quick moment or anything fast , also they fast forward through the whole thing and was very unclear the things that were happening , I expressed to them that something must of happened because there's no way my car just goes into a repair shop and gets returned to me damaged , I spoke also with their district manager and explain everything to him as well , and he was unprofessional in his speech , and condescending, and offered no help , while arguing to me that my experience was invalid , I have never had an experience from a company such negativity and willingness to argue about someone's experience, something about this place isn't right and you should not waste ur money here , clearly they cannot be trusted with your cars and business read more

Dishonest shop, took my tire here to patch it. They took a look and told me it couldn't be repair(didn't even try).They suggested i buy 4 new tires because of the AWD. My tires still had a lot of thread left. Took it to another tire shop and they repaired it. Save me getting ripped off for $800 on new tires that i didn't need. read more

I got my breaks done at this location between 4 and 5 months ago. A week or two ago, I started hearing a rattling noise coming from my tire. I had friend who is a mechanic look at it and told me when my breaks were done, my calibers were not greased and that is what is causing the noise. I then brought my car to the dealership to repair a different problem, I had them look at the breaks and they too told me that they were not greased properly. I was told by both mechanics to bring it back to Mavis. After sitting at Mavis for over an hour, they are telling me that my exhaust shield is missing clips and that's what is causing the noise. I just this place $600 to mess up my car. I will never be back here and I suggest you all do the same, since you'll have to pay another mechanic to fix it less than 6 months later. read more

Wish I could leave zero stars. Brought my car in for an oil change about a month ago & was told that all my fluids needed to be flushed, my brakes were shot, and I needed new shocks. My car is under 4 years old, rides smoothly, & has less than 30k miles, so I was pretty suspicious that the staff thought I was a stupid, ignorant woman who lacked common car sense. I ended up bringing my car to Ubry's in Highland Park; I was told I needed new front brakes, but all of the fluids and shocks "looked brand-new." I don't know if STS has always been so dishonest and deceitful, or since it's just been that way since Mavis Tire took over. Do NOT bring your car here, especially if you're a woman. They will try to rob you blind. read more

This Mavis store in Monmouth Junction is crooks and cheater, I went there because of my front wheels are making the car shifting right and left while driving. The manager David suggested fabricated unnecessary repairs which produced zero results to fix the problem, he suggested 1300.00 and then he accepted 1000 to do the repairs and car came out of his store with same problem unfixed. he suggested more parts and more repairs and for me to pay for it and no guarantee of result. they are a bunch of idiots, no experience, no work ethics. they broke my lock key for wheels and hidden this fact for a week after I have taken the car when I asked for it they said we broke it because it was rusty, They so ignorant. I took my car to my personal mechanic and we did a test drive and in short few minutes, he told me you need to replace the 2 control arm and your cost is 550.00 including tax and I was done in less than 2 hrs and the problem is totally fixed. the crooks in Mavis never test drive the car before or after the bogus unnecessary part replacement of shocks, brake fluid, tires...which did not fix my problem. I hope this review help in keeping you away from this garbage especially if you have a mechanical problem with your car. read more

Came to have a leaky tire looked at. They charged us for a patch but clearly put on a totally different tire. All tires were Continental. Now we only have 3 and 1 Federal. read more