Monthly fee has been charged to my card and you have not been open since early December???? No…read morecontact info???? Phone message is full???? Owners should update their information and at least stop charging people for service not rendered.

The scrubber got caughter on my stock non after market vehicles antenna and broke it off the roof…read moreof my 2022 suv. Wrote a report sent an emai to request assistance in the damage. Not a peep.Do not recommend.

Being here makes me incredibly sad that I don't have one anywhere near me…read more Let's talk about the hot food first ! We had the best brisket sandwich. The sauce is a little sweet, I recommend the sliced brisket over the chopped brisket any day. I would recommend to just skip The three meat sandwich, all you could taste is a sausage- and this may be a hot take... But I don't love the sausage. As for the chicken tenders, wait until it's hot fresh and just put out and it's a life-changing experience. The Buc-ee's sauce is the only way to go. You can get barbecue sauce or honey mustard at any other place. The fries are definitely better than the homemade chips. I did not like those chips, I don't know if I just didn't have them hot and fresh, but I would say skip them. We got some banana pudding to go. Also, would not recommend. It's vanilla pudding with some bananas and wafers. I like my banana pudding to be banana pudding not vanilla pudding with bananas, etc.. We grabbed some essential road trip, snacks, including Buc-ee's nuggets, two different kinds of beef, jerky, peanuts, pickle, flavored potato sticks, and some of their signature mince, both the cotton candy and the traditional. We also got some of their signature cola. The diet cola was mid, the regular was better. and in addition to the snacks and food, we also picked up a hat and a T-shirt for both of us. The staff were amazing. This place is like Grand Central Station, it gets very crowded very fast. Speaking of fast, the cashiers and folks working at the meat carving station were legendarily fast.. The whole experience is great ftom the moment you park in the clean parking lot until the moment you checkout! and if you need to use their bathrooms those are also pristine with a great light system that tells you exactly which stall is open. This place is a well oiled machine designed to be a road tripper's paradise

This was my second Buc-ee's on my way from Cincinnati to Pigeon Forge, TN. This Buc-ee's is huge!!…read moreI recommend a stop even if you just stopped in the smaller Richmond store!! Just be sure to save some room in your belly for some amazing brisket! You can fill up the tank and be ready to blaze out of Pigeon Forge after singing a duet with Dolly! Fun times and friendly people here in TN!!

Wanted to use self carwash bay #2. Payment machine change collector broke and requested credit card…read moreuse only. Swiped credit card, turned on machine to rinse cycle, and found the spray hose was damaged spraying water from the hose leak and whipping the hose around uncontrollably. Never got to use this wash bay. Secured the hand wand and recorded this video of the hose leak and whipping about. Made many calls/left messages to business with no call back and no refund.

Have to apologize for my review earlier seems it was my fault not the car wash.. my favorite place…read moreto wash my car

I think the touch-less car wash has been broken for years. I assumed it was fixed after so long…read morebut when I pulled in, I had to back out. If this business isn't going to fix the brushless or touch-less car wash, there needs to be a big sign and the entrance to that lane should be blocked. Better yet, fix it! Disappointing.

Bless their hearts…read more This is the pitiful sister to the same regional chain car wash on West AJ and our unlimited wash package allows us to go to any location. I would have to have a pretty dirty car to return here. The polish/vac area is uncovered and nothing puts spots a car faster than water drying on it before being wiped down. I don't think that my smallest car could be fully dried in time, but we had our full size SUV there and it was a fools errand to try to overcome the spots. We ended up going to our usual location a few days later, I felt like I was driving around in a leopard. :( Odor of one of the wax or polish steps was, let's say, unfortunate. I really like the fresh smell as I go through the WAJ location, but this one had me holding my breath. No bueno! If you need a quick rinse--then great, but otherwise I encourage you to drive a few minutes to the other location near McCrary and W AJ.

Terrible attitude of the workers hate their job and don't wanna be here. Makes the customer not…read morewanna be here either too many other places to go besides here.

I used to go all the time and they always did a great clean however since the name has changed my…read morevehicle has been awful. Didn't even wipe my seats, dash, did nothing but vacuum & wash mats, had to come home and redo myself. I hate leaving bad reviews however no excuse for poor service

Had a small issue and Brittany was very helpful and efficient in resolving the matter !!!! Great…read morecustomer service!!

The cheapest carwash that does under the vehicle is the Ultimate Wash and it's $20. I think thats a…read morelil pricey, but I needed a wash badly. I had gone on a off road event so had mud splattered everywhere I was halfway expecting them to turn me away because of it. The wash did a greta job and got the good majority off the mud off. When your done you will need to park and wipe your vehicle dry. They also have vacuums for you to use.

The Manager BJ has the best customer service around. Very polite and helpful. The car wash itself…read moredoes a great job. Very satisfied with it and the vacuums. The place itself is kept up very clean and neat​

Car wash itself isn't bad. You get what you pay for depending on the package selected. However the…read morecustomer service from the woman who has small spiked hair is down right disrespectful. I get it's probably not the best paying job out there but she applied to do that job! She needs to do better or go somewhere else..