A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.

Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

Please be aware the previous owners sold out. New owners are a few state chain operation that works…read moreon commission and upselling. Learned the hard way. Had car towed there was told the car ran good was ready for pickup. Tried starting car after paying 800.00, didn't start after they installed a STARTER SOLENOID. Was told the high price was because of disposal fees and labor.Its people like this that ruin the excellent reputation built over years for simple greed. Ask some of the folks in halls.I know I was taken because I have put these car parts on in thirty minutes or less when I was younger and also the mark up on the Solenoid was 110.00 plus disposal fees. When they said you need a STARTER we can analysis it, that's when I had the car towed. This is a older vehicle,which was maintained by the previous owners perfectly. Being a older vehicle you would maybe think it would be easier for them. Also, these are in no way shape or form certified mechanics like the sign still says on the building,in my neighbors opinion. Money goes to quick now. If needed don't go here. It's also under a new name.

We had our 2024 Subaru Impreza to have a front and rear dashcam installed that we purchased…read moreelsewhere. We reached out to Radioactive for a quote and the owner, Shaun, got back to us right away. We were given a day to make an appointment and an estimate for the work to be done. They were booking about 2 weeks out, which was fine for us. The night before our appointment, Shaun called me and confirmed that we were coming. The next day, we arrived and the car was quickly taken in. We decided to wait at the shop, as there is a small waiting area with about three chairs. We could see why they were booking out, people after people came in looking for parts and/or dropping off their cars. It took a little bit longer than expected, but we were totally fine with that. The results were fantastic and we couldn't be happier. Everything was run through the car and there are zero wires showing. They were able to hook it up straight to the battery with the fuses kit we purchased. Highly recommend the team at Radioactive for anything car audio related. Also found out they do tinting in both carbon and ceramic, remote starts, alarms, custom subwoofer enclosures, and custom LED lighting. And even better, they offer a lifetime warranty on installation labor and tinting.

They finally completed the car radio installation after another 5 days that was blamed on shipping…read moretime added to the first debacle of the radio installation. After speaking to the owner he assured me they would rectify all the left over issues. The good news is they did fix the installation defects and sound quality but created more issues in the process. Now they cannot find the cigarette lighter, There are cuts in the leather, scratches on the paint. Vehicle tag was missing when I went to pick it up. One of the convertible flaps was off and his comment was that is a factory defect, it was not a defect when it got there? . I actually showed him how to put it back on. This lack of caring is what I experienced the first time, now again the second time. The good news is the system sounds great and the back up camera works great, the window tint is perfect. I did experience the bait and switch on pricing from what I was quoted. They are great guys , very busy which is part of the problem I feel. In my opinion if they would slow down and put more emphasis on quality these little errors would not keep occurring as in my experience with them has shown. Make sure you get a quote in writing and make sure you take pictures of the interior and exterior before dropping off your vehicle. They still have not call with the missing parts to the car.

My car looks better than ever. Amazing, quick and professional service. They really go above and…read morebeyond. Very friendly, knowledgeable and cost effective. 100% recommend.

Best experience I've ever had getting repairs. These guys are amazing, quick, and not too…read moreexpensive. 10/10 would recommend.

Had an annoying leak that was in my RV while staying in Townsend Tn Kelly and Dan came out and…read morefixed the problem very quickly ( I thought it was a refrigerator leak ) they traced it to my shower where there was a leak from from my hot water line Kelly and Dan were very professional and friendly were in and out in 30 minutes. If you were in this area and are having any RV issues, this is the company to get . Hopefully you will get Kelly and Dan as your technicians Jon Decker 8/4/23

THIS COMPANY SUCKS! (TWO THUMBS DOWN!)…read more In my opinion, I would steer any consumer away from doing business with this vendor! I will outline several reasons why I have come to this conclusion in this review narrative. However, to avoid headaches and unnecessary stress, there are many other credible vendors in the area that do right by their work if something goes wrong. This business damaged my camper and charged me for empty hours doing minimal work with glue, two screws, and some grease. In other words, they were paid for doing almost absolutely nothing! They had my pop-up camper for approximately seven weeks with no major fixes to do! Yes, seven weeks! Nothing had to be taken apart and reassembled. As you will notice, the following list is quite simple. I had to CANCEL a camping trip I was looking forward to going with my family because this business claims "they could not find a part." I found the part and ordered it in 20 minutes. In other words, it was not that hard. When you read this company's response, there will be an excuse and explanation for every absence of thought, lack of communication, and unprofessional conduct. I have provided visual evidence of understood tasks not completed. Each picture evidently shows what tasks this company NEVER completed and thus damaging the electrical socket as well. A mechanic knowingly forced a part that was not made for the electric plug because they did not replace both the plug and the encasement. I told this company to replace both the electric plug and the encasement I provided. These directions were again not followed! Therefore, this mechanic broke the encasement, not following directions. Therefore, of course, it broke! The following fixes were not completed as requested: 1.) Propane tank attachment pieces (and then thus testing that a tank be attached sufficiently). These part pieces were handed back to me. 2.) Plastic piece on bumper NOT reattached. A black plastic piece on the back bumper came off. I requested that it be reattached. This part was thrown away! 3.) The electric plug enclosure has been damaged, where it will no longer stay inserted into the electric socket cover while in transport (hence the duct tape). The operator even admitted that he tried to insert a new part that did not fit the enclosure. 4.) I asked said owner to replace the electric socket plug in addition to the compartment piece around it, which would have prevented him from damaging this part of the camper with a smaller plug size. This part was never replaced. 5.) The clamp on the right side of the storage compartment at the front of the camper was not fixed and/or replaced. 6.) Caulking the interior stripped woodwork was not completed. 7.) The left turn signal bulb was out when I picked up the camper. The mechanic did not replace this bulb or even bother to check all the lights beforehand. Before I picked up the camper, I spoke to the owner over the phone. He assured me all these tasks had been completed. That was not the case! Given the absorbent delay (seven weeks), the damage caused to my camper, and the tasks not completed, I have requested a full refund. This vendor has responded that several of these online negative reviews are fake. I am beginning to think these positive reviews are self-fabricated by this business. If you write a review for a business, no one utilizes their own valuable time to post fake reviews. These online reviews have legitimate names and associations to them. It is clear this business does not possess the expertise to work on older RV's or pop-up campers. If RVEE INC. gives me a full refund for work never completed, I will consider removing these one-star reviews. Please note this review is my opinion and personal experience with this company. However, visual evidence is convincing that this situation is seriously messed up! Again, in my opinion, I would strongly suggest staying away from this business!

I stopped in today to check on having a new strip of tint added to my windshield since they were…read morethe ones who installed it initially. The old tint was fine, but I had just had the windshield replaced which resulted in the tint being gone. Unfortunately, they weren't able to fit me in because of my tight schedule (totally not their fault) and their heavy workload, but it prompted me to go onto Yelp and leave a review anyway. I'm by no means a recent customer. I found my card they gave me for my warranty, and the install date was in April of 2012. My tint still looks like they just installed it yesterday, and I've done nothing to maintain it except maybe use the glass cleaner that says it's for auto glass. That's it. There's been no bubbling or peeling of any kind since it was installed. You can definitely trust their work here.

Excellent service and great price to tint our vehicle. We highly recommend Knoxville Customs.read more

Absolute idiots!!!! They forgot to install the oil plug back into my car after my oil change and…read morenearly destroyed my engine. I had to pull my car over on the freeway and wait 3 hours to get a tow. Now they are saying that it is not their fault and trying to avoid my claim. DO NOT GO HERE.

Every time I have come to this place, they fail to turn off the "oil change required" light, which…read moremeans I have to come back and WAIT AND WAIT AND WAIT In line with the cars that are actually waiting for an oil change. It's ridiculous that I should have to deal with something that is absolutely elementary. I've been here for over 30 minutes, and no one has come to even check on what I might need. This is not the first time - it's not even the third time this has happened. There are at least four guys standing around with their hands in their pockets. Not coming back. Total waste of my time.