I was looking for a new car washing service and after reading some of the positive reviews for So…read moreCal I went to their website, scheduled an appointment time, prepaid and decided to just show up and see what happens! My first visit was around a month ago. The person who "greeted" me looked very VERY unhappy to see me. Apparently he had no idea I was coming, tried to talk me out of staying, then very reluctantly "honored" my appointment by telling me to come back for my car in 2-3 hours. When I returned around 3 hours later, the crew was still working on my car and a different man told me it would be ready to go in around "10 minutes." It actually took an additional 25 minutes, but when I got my car back it looked good. Really good----they had done a nice job. The So Cal car washing operation takes place in the lower level of a parking garage. Happy with my car's clean look, I drove towards the exit and when I reached it the greeter guy did something with my ticket so I wouldn't have to pay for parking----but he was still giving me a super icy look for some reason I didn't understand----I hardly spoke or interacted with him----I decided to give him an extra $10 tip and told him the car looks good in the hope his energy might ease up next time around. I had earlier left a generous tip for the crew online when I booked and pre-paid the appointment. Flash forward to last week----my car was looking really dirty again and my family was leaving for a 3-day road trip on Friday, so I went online again, booked an appointment again and prepaid again. I showed up again, right on time for my appointment, and this time the "greeter" was sitting in the passenger seat of a car vacuuming it. When I approached him and said hi and told him I was here for my appointment, the look he gave me was so hostile I almost swallowed my chewing gum. No smile, no "Hey! Good to see you again" no "Thanks for coming back! We appreciate your business!" no "How are you today?" No "Hello", literally Nothing! I'm not kidding, I've never experienced anything like this before where I'm paying for a service! He climbed out of the car, turned off the noisy vacuum and just like the first time, said he didn't know about my appointment. He wanted to know how much time I had. I said 2 hours would be okay. His look told me that wouldn't be enough. I said I *guess* I could stretch it out to 3 hours if you can really get it back to me in 3---I have to be somewhere later. This didn't seem to be enough either. He handed me a business card and told me to speak to the office guy, who I guess works out of a different location. I entered the # on my cell and when a man picked up, the first guy----with perfect timing, flipped his vacuum on again which sounded like a jet engine. I had to run up the parking ramp around 15 car lengths so I could hear again and the man who answered the phone was actually very polite and apologetic. He explained that the online appointment booking process is not connected with the actual car wash people. In the future rather than booking online I should call him directly at the number I just dialed for appointments and there won't be any further issues. And to show his appreciation for my "understanding" he said he would be texting my phone number with a 20% discount on my next car wash. This is my reward for being turned away from an appointment I booked through your system and paid for in advance? Why doesn't your website warn your customers to NOT book online? Well-meaning people are using your system, paying in advance and showing up, only to be turned away by a person completely devoid of customer skills. And NEWS FLASH, is it possible a different person might do a better job for you interacting with your customers? Just when I finished on the phone and I was ready to leave, another customer, a woman approached him----and of course he was shocked again to see a customer and couldn't honor her appointment either, but rather than helping me leave, he let me stand there for 5 minutes-----while the woman whined and complained. He wouldn't even look at me; I was holding my parking ticket out in front of me-----When he finally honored me with 3 seconds of his valuable attention time, he explained that I hadn't been in the parking garage long enough to require his assistance and that the automated parking gate would let me out automatically. YOU MADE ME STAND HERE FOR 5 MINUTES TO TELL ME THAT??? What a sadist. And so the next morning, 3 generations of my family hopped into my car, which was covered in bird poop, dirty all over, filthy windows, splotches all over my windshield, with their feet resting on unvacuumed floor mats. And that's how we all drove hundreds of miles. And then back again a few days later. For the record they did refund my money to my credit card. And again, the one time they actually washed my car they did a damn good job. But I won't be coming back.

First time trying this place, and I'll be back. My car was…read morefilthy and they brought it back. I had a 10/10 experience. Pros: Easily accessible, and they actually answer the phone and are helpful I liked that I booked online my type of wash/appointment, and prepaid. There was no hassle. There was 2 people who took their time on my car, and when they were done they validated my car for the parking garage and gave a loyalty stamp card Con: It's not a bunch of seats next to them washing, but it's okay because outside of the parking the garage is plenty of businesses and seating area Overall $44.99 for a regular handwash was worth it and they did a good job!

Gevik and the team were awesome! I went in to have my oil changed and I also had a new cabin air…read morefilter put in for about the same price I would pay at an auto parts store. They topped off my washer fluid, power steering, coolant levels, tire pressure, and cleaned the corrosion off my battery and cleaned under the hood! They even threw in a free car wash ($27 value) and interior detail, tire shine- they hand dried the windows, it looks perfect! Gevik was very friendly and I would definitely go back again!

I arrived at Sonora Car Wash right when they opened on a Wednesday because I was leaving for a road…read moretrip to Las Vegas the next day. I specifically told the attendant I wanted the cheapest wash with no upgrades since my car would just get dirty again. Instead, he tried to upsell me and gave me the regular Number 1 wash instead of the advertised Early Bird special. When I went inside to pay, the cashier explained that the Early Bird wash is actually a separate option that isn't listed on the menu at the entrance, so I had to go back outside and ask for it. The attendant initially resisted changing it and only did so after I insisted. I've used this location many times for oil changes and upgraded car washes, so this was disappointing. The issue wasn't the few dollars. It was that I clearly asked for the cheapest wash and wasn't given it. I do want to recognize the cashier, who was friendly, honest, and helpful. Without her, I never would have known I was being charged for the wrong wash.

we've been bringing our car here for years for car and have always been happy. But this week we…read moretook advantage of a great deal they had on , they set us up with a great and our car came back looking better than ever, the absolutely killed it. They paid close attention to detail of every corner of the car, we were super impressed and look forward to returning again soon!

Been again after a long long time - and I used to go here all the time. Went for the VIP package…read more The car was not wiped down. I received the rush-rush service and a horrible attitude on check out. Quality: poor. Attitude: worse. Toilets: out of service. As I see from other reviews: I am not the only one. They should shut this place down. A shame really.

From the beginning, I felt welcomed and well-informed about everything that was going on. Trey was…read morevery patient with me, especially since it was my first time dealing with car repairs, and he made sure I understood each step of the process. The whole experience was smooth and stress-free, and my car came back looking like new. You can tell they take pride in their work. I highly recommend this shop to anyone looking for quality repairs and great customer service.

Thank you to Troy for helping us fix the damage on our Lexus NX. The customer service was great and…read morethey helped us walk through the entire process of fixing our car which was a reassuring and positive feeling to have. Thank you Glendale Auto Shop

This place is great. Very affordable service. Call ahead and see if they are available. I was happy…read morewith the job they did and I will come back.

Great service! Top notch quality! Made a quick call over the…read morephone, set up an appointment & had my vehicle tint done in a couple of hours even during this crazy pandemic. Thanks again!

They were amazing. If there was a 6th star, I would give it to them. Very friendly, professional…read moreand went above an beyond the call of duty. Work was done ahead of proposed schedule which I truly appreciate as they understood my predicament. Great work and very competitive pricing as I did check out other body shops. Thank you Vic !!

Brought my minivan with a blown head gasket to Raz after a bad experience at the dealer. Raz is my…read morehero. He/Cartek remanufactured the engine for a very reasonable price, much less than the dealer was going to charge for just the head gasket. It was a big job. Raz was responsive to all my questions, sent pictures and stayed in contact throughout. I've driven it now several hundred miles now and it's working flawlessly. This kind of problem is very stressful, but Raz made it so much easier. Such a relief.

For years, I've rolled through LA Express Car Wash in Silverlake to get my car good 'n' clean and…read moremost recently, Bellagio in Eagle Rock got integrated into my rotation. Last week, however, I decided to put in some elbow grease and try this self-serve car wash. Perhaps it was the 90+ degree heat melting my brain cells, a twang of nostalgia tied to helping my dad wash down his cars every summer, or the fact that I knew I'd have to roll through LA Express or Bellagio at least 10x to get it clean. It's $1/minute and the timer feels like I'm on a game show trying to beat the clock. To outsiders, I probably looked like Eric Andre or Mr. Bean in my comedic race to beat the clock that I accidentally over-timed. NOTE: The dial is sensitive. The attendant told me it only charges when the nozzle gets started. (Umm, maybe? Or maybe I got charged an extra 50¢ for dilly-dallying.) EQUIPMENT: The water pressure, various brushes, and color-coded dials with instructions are in good working shape. I loved the tire brush with lots of soap and was excited to finally see chrome under all that grime. Overall the docks are clean, people come and go. The vacuum station is efficient but you have to pay more for using them. MONEY: I paid $14 to hand wash and scrub my filthy car, but that didn't include vacuuming. The place was filled with car lovers, rubbing down their babies and buffing out the dirt with their hands, while speaking sweet nothings into them. If you have an old car and want to personally give it more love, then this is one solution. To my understanding, LA doesn't allow us to let carwash water go into our streets/runoffs/gutters. VERDICT: For the price and the amount of work, I'd probably just pay my monthly subscription at my drive-in, roll-through options and shell out the extra few dollars. But if you're an anal retentive clean-freak who uses Q-tips to detail your car, this is a clean, efficient, and well-run DIY hub that allows you all the control you need/want to get your baby sparkling.

Great, fast, and easy car wash. The standard time is for 8 mins and you can add a min at a time…read moreafter that. Several settings / brushes including a tire brush, broom looking brush for the body, liquid wax something like that, and low or high pressure soap and water. The vacuums are $2 for 6 minutes. Only thing is if you go during a busier time it can feel stressful with another car waiting behind you but otherwise it's pretty smooth! Would recommend !

When they took on "Best" as their name, they definitely weren't lying! I called so many tire shops…read morewhile trying to figure out who could help me, and most of them quoted me an astounding amount for the service I needed. Best Buy Tire Centers was completely different. Harry was incredibly patient and took the time to explain the different tire options for the car I was bringing in. It's my husband's car, so I wasn't familiar with all the specs, and I really appreciated how helpful he was without making me feel pressured. And this wasn't exclusive to me, I watched him treat every customer who walked in with the same patience and helpfulness. Since I hadn't brought the car in before, Harry suggested I bring it by first so they could inspect it and make sure they ordered the right tires. None of the other places I called offered that. It felt like everyone else was just trying to make a sale, while Harry genuinely wanted to guide me toward the best option, even if that meant taking my business elsewhere. Their honesty and hospitality completely won me over. They were also able to get the service done quickly despite the long holiday weekend ahead. I cannot recommend this place enough. You can tell they care about their customers and aren't just trying to make a sale. Absolutely worth your money, and I'll definitely be coming back for any future tire needs!

LA has some incredible hits, and among those are the ones you want to avoid -- potholes. Yikes :/…read moremust have been one because arriving to work with a flat is no joke! Luckily, the gents at Best Buy Tire Center had the right fit, price and service and had me out of there in under the hour! A+ to Julio for his communication and attention.