From the beginning, I felt welcomed and well-informed about everything that was going on. Trey was very patient with me, especially since it was my first time dealing with car repairs, and he made sure I understood each step of the process. The whole experience was smooth and stress-free, and my car came back looking like new. You can tell they take pride in their work. I highly recommend this shop to anyone looking for quality repairs and great customer service. read more

I had a great experience with Glendale Auto Body and Tray. After our recent car accident, they made an incredibly stressful situation so much easier. They handled all the communications and negotiations directly with the insurance company, saving me time and a ton of hassle.The workmanship is flawless! The car looks brand new, and the paint match is absolutely perfect. The staff was professional, friendly. They kept me updated with regular progress reports. When I picked up the car, they had it clean and looking good. I highly recommend this auto body shop to anyone needing auto body repairs. Their work is A+ read more

Tre is very helpful. They did and excellent job repairing my Tacoma after it was stolen and then a mishap in a car wash

Staff are very helpful and they did a great job on my car. Car is ready on the time promised or earlier.

Highly recommend! I was unfortunately involved in a hit-and-run accident, where my car had some pretty heavy damage on the passenger rear side. Everything was so smooth with the entire process, and I was kept apprised of every single step along the way (car received, car disassembled, parts ordered, parts received, etc...). Edmond was so communicative and helpful. The quoted completion time was three weeks, but yet they got it done in just under two and most importantly, my car looks absolutely beautiful! Thank you to the entire team at Glendale Auto Body! read more

Glendale Auto Body - Before :( - Body Shops Near Me - Glendale, California

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The people who work here really went above and beyond for us, even though we didn't spend a dime here. Our car was heavily damaged on our summer family road trip by a motorcyclist who ended up totalling our vehicle. When we got back AAA recommended Glendale Auto Body, which I think has been honestly the only great thing they've done so far on our behalf.. Glendale Auto Body was very clear about all of our options and told us they would help us out in any way if we decided to go ahead and try to repair our broken car. When it became clear the damage was over $10k for a car worth $18k we knew we weren't going to be able to proceed. They told us they would help get our car back to AAA (who is giving us issue after issue) and that they were there for us if we needed them. They also called Enterprise to come pick us up so I could get my car rental set up. I really appreciate their kind, calm manner of dealing with clients. It's clear they actually care about people aren't just trying to make a quick buck. I would come here again if my car was damaged and will recommend this place to any friends in a pickle with their car. A+++++ read more

Glendale Autobody was a 10/10, with flawless and supportive customer service and a very quick turn around. Bagner was amazing. He truly went the extra mile to demonstrate competence, professionalism and care. He was patient and thorough and inspired total confidence. We expected our car to take over a week to repair, but I explained that we needed it as soon as possible, and Bagner took that to heart and had it done in under 4 days. We dropped it on Monday afternoon and it was ready on Friday. He was so kind and trustworthy, it felt like a family member took care of us. We will return to Glendale Autobody should we ever need future support, and we will refer everyone we know. Incredible experience. Thank you, Bagner. read more

Glendale Auto Body handled the Toyota recall paint job for me, the car turned out amazing, better than its ever been. Shout out to Bagner and his team there for really going above and beyond and taking care of my car and making her look brand new again! These guys really do a great job with the workmanship, and customer service. Thanks so much!!!! read more

Glendale Auto Body - Body Shops Near Me - Glendale, California

Edmond thank you for your superior communication skills while my car was at your shop. I was on vacation when I got a call that Insurance was going to stop paying for my rental in a few days and Edmond made it happen so I met the deadline. Car looks prestine and I appreciate that they even detailed it. read more

Glendale Auto Body - Picking up my hoe. Reunited - Body Shops Near Me - Glendale, California

No one wants to have to enter into a body shop, but life happens and I was happy with the service I got here. Go see Trey. He will take care of you. read more

This shop is very efficient and very good at what they do. Tray was extremely helpful in making sure that my auto body work was done fairly and professionally. The full auto detailing that was done at the end was not expected but greatly appreciated. My 2016 Accord looks like new. read more

I came to this shop practically in tears from body damage and Mike was truly the kindest, most caring and solution oriented soul I think I've ever encountered at an auto body shop. He was so honest and helpful and when I needed it most. I gave him a big hug because he took such amazing care of me and my car. I will never take my car anywhere else! This is a gem shop in the city!! read more

First and foremost, thank you Bagner for your customer service. You are not only friendly but you kept me informed every step of the way. I want to thank the Glendale Auto Body Shop staff who worked on my car you did an amazing job. Thank you Bagner and staff for going beyond the call of duty. After the car accident I was left shaken up but after talking to you I knew me and my car were in good hands. Thank you so much!!!! read more

Wish I could give 10 stars. My car was rear ended and super messed up in the back. Not only did my car look BRAND NEW after the repairs had been done, but the service was outstanding and the employees were incredibly professional. Will be bringing my car here for repairs every time from now on. Wish I had known about this place sooner! Thank you Gabriel!! read more

They did a very sloppy job on my car, they didn't assemble the parts correctly, there's big gaps between panels and some parts are missing whilst other parts are clearly not new as they are supposed to be. Totally disappointed with this place, I called to tell them that the job wasn't what I expected to be and they told me to bring my car back after it was there for 2 months. It should have been perfect from when they told me it was ready, they clearly don't have a quality control staff that guarantees that they deliver what the client expects. I also had some nails on my tire from when they were working on my car that I had to pay extra to fix, I had a digital tire pressure gauge underneath my car seat and it was missing. They charged about 4-5k for labor alone and it should have been an excelente job. Do not recommend. read more

I can't say enough good things about this business. If you want old school quality, service and decency, you have found the place. My Toyota dealership recommended them when I was rear ended and needed body work. They are authorized through Volkswagen and Toyota to work on their cars. Their prices are competitive. Jose Carillo spoke with me on the phone first and clearly and patiently told me how everything would work and explained what could be done and what couldn't be done legally. The repair worked like clockwork and was ready on time and on budget and was updated by Jose throughout the process. I spoke with the owner too who takes pride in running an honest and reliable business. I was so impressed with the finished work and service. read more

To give a 5 star rating on a review, it is something I don't do on a regular, but it is important to give credit where credit is due, and I think you would agree if you had my experience with Glendale Auto Body shop. They really earned it. I got in a car accident three weeks ago. The other party hit my car on the driver passenger side door. I knew I needed a good body shop. But I also need one that not only does quality work but was able to help me navigate insurance claims, rental car, and all the ins and outs so I can still work and take care of business and family. I wish I can say that I went to them first. I initially took my car to a highly recommended local auto body shop only to realize that as sweet and friendly as they were, they just didn't have the bandwidth or means to "work" with me or communicate what was happening and I remembered Glendale Auto body shop on my insurance recommended list of shop and that I may have worked with them many years ago when I had my old car so I took a chance and called them on that early Friday morning and asked if I can bring my car to them. It was a long shot especially since my car was already inspected and estimate issued. From my first calls answered by Bagner and then Tatiane to Edmond, who was the assigned rep for my insurance group, I was met with such kindness, compassion, and assurance. It was evident that this was not their first rodeo, but they also were not too remove to remember how it feels to be on the side of being in an accident and needing help. It was a Friday after all and to switch to another body shop after estimate was done was no small feat but they responded with such professionalism and the transfer was done so seamlessly. Edmond knew exactly what was needed to coordinate with the insurance company, what needs to be done both paperwork to inspections to fixing the car, all the while keeping in mine the need to getting me back in my car as soon as possible in order for me to return my rental car. The days/week after my drop off I was kept updated on all the major milestone. Edmond understood and patiently worked with me, taking the time to explain the process to me and managed my expectations. He and the shop did not disappoint. My car looked better than I took it in even before my accident. The wash and detailing of my car after the work was done was not just a nice touch but such a mark of excellence. And did I tell you that the estimate was much lower than the first estimate at the other shop? Even if my insurance is paying for it, you want to make sure you are working with a shop that delivers on value, quality, service. Edmond and the team turned what was a very stressful situation, bad situation to a delightful one. I am so grateful to not only get my car back looking good and in good working order, but that I met some really good folks here. In the times we live in, it is a gift and treasure to meet good, kind folks who do good business and have your back. I hope you never have to need a body shop, but if you do, I would highly recommend. read more

I'd give this place 10 stars if I could! Customer service and labor is impeccable. Vagnard helped me out, he's very professional & made sure I was completely satisfied. They found a problem in 10 minutes that the own Mercedes Benz service department couldn't find in a week. Needless to say this is the only place I will be bringing my car & recommending to all my family and friends. Thank you guys so much for the amazing work! read more

First impressions count! From the get go 'til it was time to pick up my car, nothing but honesty and professionalism. The "estimator" was Gabriel Yebremian- true to his positive words. Car looks great! Thanks, Gabriel. Boss, he needs another raise,! read more

They are NOT in the AAA network, although guy on the phone told me they were to get me in there. Waste of time. Bunch of schmendricks.

We had to have our back bumper replaced due to minor damage. Gabriel handled our entire experience from beginning to end and did so with professionalism and care. Getting the estimate was very quick, in and out in minutes, and as soon as the parts were there, my car was dropped off and picked up the same day. Will be using them *if* I ever need body work again. read more

I am beyond impressed by the service and work of this shop. I was directed to this auto body by my insurance after my car was hit. Bagner and staff were very accommodating and most importantly FAST! They were on top of everything and made the whole process very easy. read more

I came in with a broken front bumper the day before Thanksgiving, and Glendale Auto Body found time for me without appointment. They were so speedy and helpful and even refused to charge me for the hour of service. Nicest guys & they've gained a customer for life! read more

Joe and Mark are the best! We took my daughter's car in to be fixed after she was hit in the rear. Joe was professional and friendly and kept me informed on the status of the car. The best call was when Joe called to say the car was ready a day before originally anticipated. Mark was so nice when I came to pick up the car and didn't hesitate to invite me to call anytime with any questions. The car looks great! I highly recommend Glendale Autobody to everybody! read more

If I can give this auto shop zero stars I would. Came in for a catalytic converter repair. I understand that this process is super difficult and very hard to manage but the way it was handle was completely unacceptable. I had came in initially with the high hopes. I had called in before be bringing in my Prius, and the workers seemed very helpful. However, open arrival I was greeted by a coworker who was super nonchalant about my situation. Over the phone, they had said they can get it fixed within a couple weeks, come to find out they said it would be up to 3+ months upon arrival. Red flag. This hit me hard and I was starting to get upset because over the phone they had something completely different, and then resulted in another resolution. Ed finally took the case and gave me false hope. He said he would take care of it and call in different places to see what they could do. I was assured that he would do whatever was possible to try to get my car fixed. Cool, I was pleased with that. After all the alternatives were completely scrapped and WAITED ALMOST 2 MONTHS just to call and find that that the catalytic converter was nowhere near being delivered was was absolutely a WASTE OF TIME. Not only was my time wasted, but Ed was extremely rude and even said "why don't you try selling the car" like boooiiiiii would you buy a Prius without a catalytic converter? What kind of resolution was that?! and proceeds to tell me "do you know where to get a catalytic converter" like sir, if I knew a place I wouldn't have had my time wasted, also DO I LOOK LIKE A MECHANIC that could get a catalytic converter? If your shop is struggling to bring in cat converters, how do you think I could pull one out of my a**. Not only was this the most condescending response, but he kept sighing over the phone as he was frustrated and was very sarcastic. I should've been the one feeling frustrated, but because I was trying to work something out and did not want to come off as rude , I kept my chill. Luckily, I was able to ask around and conduct my own research and finally transferred my car to a different dealer that got it fixed with the ORIGINAL part within a WEEK!!, in comparison of getting my time completely wasted for nearly 2 MONTHS Note to employees: if you feel as if the you are unable to handle the case appropriately, and acknowledge that time is being wasted, please let your customers know right away. If I had not taken matters into my own hands after feeling that it was taking too long, I would have been waiting for who knows how long. Prius or any hybrid vehicle owners, avoid this place at all cost. read more

I highly recommend that you bring any auto body work to GAB, not only for a professional job, but a fair and reasonable price too. Mine was a simple repair to replace the rear fender flares on my 2022 Toyota 4runner. I did my due diligence and got 3 quotes. The first body shop recommended going to the Toyota Dealership, since they had to order the part from them anyways. So, I first went to a local dealership, and they gave me a quote with parts and unneeded labor, so it was much higher than expected. I then went to Glendale Toyota which recommended GAB. The person that assisted me, Steven, was great. He explained what was needed, the cost, and when it could be done. The cost was so much less than the other dealership, it was laughable. Anyways, after placing a deposit down, Steven got the part ordered and painted. I then scheduled to come in and within a half hour, it was complete. He said it would take longer if I wanted the car washed for free, but I was fine. I still recommend you get 2-3 quotes, but include GAB in this as I was highly satisfied by them. read more

I was involved in a hit-and-run back in May on the I-5 South heading back home to LA. Hit by a massive work truck who bolted as soon as I called the police. I was recommended to Glendale Auto Body by my Volkswagen Dealership, and there was introduced to Mark who reassured me that they would take care of my car and I. From there, Joe took over corresponding with me over the phone during the drama between my insurance, the person who hit me's insurance, and the police. He was never once unavailable or hard to contact and the advice he lent me was irreplaceable! He really took the time out of his busy days to correspond with me and keep me updated. He had my back through this horrible accident, and my car is one of my most prized possessions so I had lots of anxiety about how it would all turn out. Brilliantly, my car was returned to me a few days ago, and I could NOT BE MORE IMPRESSED. Outstanding factory-fresh work. It's better than new. He did not miss a single detail. I am beyond impressed with the customer support and work of Glendale Auto Body, and big shoutout to Joe Perez. read more

Glendale Auto Body - After - Body Shops Near Me - Glendale, California

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I was extremely insulted by the way I was treated at Glendale Auto Body and decided to not forward with their services. Ed told me that he would handle my claim and to show up for my estimate. When I got there, he had no idea who I was, and told me that he wasn't prepared for me to come in. When I told him that he had reassured me on the phone that everything would be taken care of and ready to take me to the rental car place to handle getting my car fixed, he asked if instead I had made those arrangements. When I reminded him what he told me last week, he said to me: "You had a whole week to think about that and prepare for this and you didn't do it. You don't want to be helped, and you don't want to help yourself." On top of being misled and chastised by Ed, he told me that since I was having trouble getting a hold of the claim number for the responsible party's insurance, the insurance "Probably different exist" and that "I would end up having to pay for everything. You're f*cked." An extremely disempowering experience, escalating an already stressful situation. Needless to say, I left and am seeking help elsewhere. read more

Joe was friendly, professional and responded to all my emails/ questions very promptly. He kept me informed through the whole process. This was my first time getting into a minor accident and dealing with insurance claims - that in itself was a hassle. Thank goodness Joe made the body shop part hassle free. My Chevy Malibu had a dents on the passenger side and scrapped up rim. My car came back detailed and beautiful! Looks new! Highly recommend! I also like that they have parking too and the location is easy to get in and out of. read more

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Banger was the best. My car was side swiped and needed lots of work. Bagner made the process easy and uncomplicated. The repair results were beautiful, you couldn't even tell anything happened. Thank you Bagner and Glendale Auto Body. If I need work again or someone needs a referral, this is the place. read more

They were able to help fix a ding on my car really fast. The guy who made my car pretty again genuinely likes to help people--this made me feel happy because good customer service is hard to find! And they did great work. Very affordable too. Overall totally positive! read more

Having a guy you can trust in your corner when it comes to auto body repairs is so valuable, that's why I've been coming here to see Mark whenever I have an issue...the guy is just honest and straightforward, and the repair work is terrific. I've been using this shop for almost 20 years now, and I'd never go anywhere else -- these guys are the best! read more

I was involved in a pretty scary car accident earlier this year and while I and all other involved were safe in the end, my car was totally wrecked. Dealing with the aftermath of a car accident is stressful- but Eldris and the team of Glendale Auto Body eased the process. They kept me updated the entire time my car was in the shop. When my insurance no longer covered my rental but my car was still being worked on, they covered the fees for the remaining time. When I got my car back, it looked BEAUTIFUL. Brand new. Would 100% recommend this place to anyone read more

Hey....my wife took her honda pilot there ..good work..fast ..and she was very satisfied with there work...they even waxed it or something came out very shiny...they polished the tires and it also had a scratch from something else and the touched it up ...its hard wen u get your beutiful car hit...especially in Glendale....Glendale auto body is the spot thx guys u really rock read more

I came here for an estimate to repair some scratches on the bumper of my new minivan ... I'd had an unfortunate run-in with a tall curb. Joe gave me an estimate - I was really impressed with him and the shop. He politely explained in detail what would need to be done, and the estimate was very reasonable compared to some shops I'd been to. Another thing I liked about this place was that they had plenty of space to park all the cars that were there to be fixed. I would definitely recommend this place. read more

Joe took my truck from getting smashed by a hit and run and brought it back to complete life. And they detailed the heck out of it. THANK YOU. Joe and his team went above and beyond with customer service, keep in touch with on a regular basis, let me know whats the status update is. My insurance took care of rental but, the whole back story from getting smashed by hit and run. He took the care. the passion and the help to really push this truck through. just like brand new. I am beyond impressed by the service and work of this shop. read more

Had some minor scratches on my car that I knew weren't serious, but wanted to take my car to a professional to be buffed out. Sent pictures to Glendale Auto Body, and was immediately quoted $400-$600. They also said they'd have to remove my entire bumper. Something seemed off to me, so I took my car to Fix Auto in Burbank instead for an estimate. The owner asked me to wait in the lobby, and 3 minutes later, asked me to take a look at it. Not only were the scratches gone from the car, but also my stickers on my bumper. He buffed and polished everything right out, you would never know my bumper had any scratches! Looks brand new. Save your money and avoid Glendale Auto Body. I would have paid $400-$600 for something I never even needed! read more

Had a shattered windshield and some roof damage on my 2021 BMW X3. Got Mercury Ins to cover the dmg (minus deductible). Bagner at the shop helped me out and was completely awesome. It was effortless working with him. He was straightforward, responded to all my inquiries quickly, and dealt with all the insurance paperwork. Awesome experience, and I'd recommend the shop to anyone. Car looks like new! read more

Trustworthy and will tell you how to get your car back to driving safely. I had some issues with my right suspension and they quickly diagnosed exactly what had to be fixed to keep my costs down. Now the car is great, and I am very appreciative of their time and guidance! read more

Great experience couldn't be happier! Very quick, professional, detailed work. I would highly Recommend them. read more