I went to check out all the bad reviews, to see why they had a low review, and can say the reviews weighing them down are from 10+ years ago. I recommend them highly, I contacted Alexis and he worked on restoring my carbon fibre hood and trunk. They did an excellent job even considering how messed up my carbon was (had micro fractures, warp, etc). They were quick and Alexis was very upfront with what he could fix and what wont be fixable (again, very understandable) to my carbon. He was very responsive to messages and very kind. I would also argue the price was worth the value, as it was 1/3rd to 1/4th of buying new carbon pieces. For the photos, the faded carbon is all before! The restored nice photos are the after. read more

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Pedro surprised me! My truck had water leak from the rack on the roof. We discussed to remove the old rack and fixed the roof, I asked them not to put the old rack back, I m afraid the rack will cause the problem again. I came and picked truck up, the rack is back to the roof. They saved it and be able to fix the roof (welded and sanded, painted). I am very happy. It looks great and more secured. I will come back for sure. Their price was reasonable. Thank u, Pedro.. read more

Quality work and fast turnaround time! Highly recommend. Their service was amazing and very friendly. They definitely know what they are doing. read more

I was referred to them for a custom paint job on my motorcycl. They were honest, focused and knowledgeable with creative ideas within my budget. A special thanks from Autism Heroes & Stoney V Godet read more

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I just had my car repainted at City Auto Body and I'm so Happy with the job and price. I have a 2011 Mazda 3 hatchback and the clear coat was failing in spots. From the start -Pedro gave me the best written appraisal and was honest what other body shops would tell me. I got 2 more appraisals and Pedro was so right about what other Body Shops would add on. His honesty sold me on City Auto Body. I love my car again. read more

Absolutely terrible experience from here. I can not believe a local shop screwed me over so badly. I recently heard a weird noise coming from my breaks so I took it to a local mechanic and he said the paint (done by these guys) had caused over heating and ruined all 4 of my bran new calipers and rotors. I have now been quoted $2200 to have them all replaced. Since the paint is all over the calipers and rotors my warranty is no longer valid either. You have lost good business my friends. read more

City Auto Body - Body Shops Near Me - Santa Cruz, California

Francisco gave me a very fair quote, in writing, to repair small dents and scratches on my 2015 blue VW Golf front fender and bumper. I dropped it off Weds. and he promised it for Saturday. On Friday, he called and said 'It's ready!'. Pedro did a beautiful job!. You could never tell. And that paint was not easy to match. Very impressive and a quick turnaround. Both guys were very kind and professional. I'm a fan and would definitely recommend this family business. Thanks guys for great work! read more

City Auto Body is not qualified to do auto body work, it is not licensed, it has no recorded DBA ,City Auto Body is a fraud. The owner, Francisco Vazquez AKA Isidro Cantolan, cons you into believing he will do a perfect job. Promises to provide paper work but never delivers it. What city auto body does is con people out of money and sends back a disaster with more damage. California law prevents insurance companies from warning people about bad shops? The photos below show just how much repair had to be done to fix what City auto body did to my vehicle. City auto body used my car and drove it 186.4 miles damaging both front rims, one front tire. My hope is that the authorities investigating will quickly shut City Auto Body down and stop it from victimizing others. read more

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If you have more money than good sense, then City Auto Body is the place to take your vehicle. They won't give you a straight answer to the simplest question, they make lots of promises but there's very, very little performance. You get lots of talk and nothing on paper to back it up. Parts taken off for paint are put back on misaligned with body panels and missing many of the original bolts, nuts, and screws. Our paint job was so bad we haven't been able to find another body shop that is willing to correct all the half-assed things they did to our vehicle. It literally was returned in worse condition than when we took it to them. Lots of money and tons of time were wasted. Any shop is better than City Auto Body. We made a big mistake -- you can avoid one. read more

BEWARE AND DO NOT EVEN CONSIDER TAKING YOUR CAR TO THIS AWFUL BODY SHOP. I had the most horrible experience last weekend when picking up my car at this shop. I had taken my 2004 Lexus here to repair the front bumper and both fenders after a bad accident. They were all very courteous when I dropped my car off. I spoke with Francisco who gave me an estimate of $1200 to repair all the damage. He was very reassuring, telling me that he could fix all the damage for this price. I offered to provide a down payment and asked for a written estimate. He said that was not necessary and that he would take care of everything. He seemed very nice so I trusted him which I regret now. When I picked up the car about a week later, I noticed that they had only fixed the front bumper and left fender but not the right fender as agreed upon. Francisco told me that I needed to talk to some other service man there to address my issue. It was very apparent as soon as I started talking with the other man that he was not there to offer me good customer service. He was clearly there to extort as much money from me as possible. Since I did not have a written estimate, he went on to tell me that I was mistaken about the agreement and that if I wanted the right fender to be fixed that would cost a lot more money. He was also very rude, aggressive and belligerent towards me which created a VERY hostile environment and ugly argument. I finally surrendered and offered to pay the $1200 with a credit card so I can get out of there asap. Even though the yelp website claimed they accepted credit cards, they told me that they never accept credit cards and rudely told me to go get some cash. When I complained about their business practices, they went on to tell me they never provide receipts nor written estimates nor agreements. All this they said would force them to raise their prices. He also went on to threaten me and said he would charge me an additional $100/day if I did not bring them cash back within a couple of hours before they closed that day. I really question the legitimacy of this business operation. I suspect that they do not offer written estimates or receipts and only accept cash to operate under the table. They are also very good in scamming people by offering you one price when you drop off the car and another price when you pick up the car. I will try to alert consumer reports or better business bureau about their horrible business practices. In the meantime, please make sure to stay clear away from this apparently fraudulent business. read more

I'm SO impressed with the absolutely beautiful (perfect!) job Francisco and his team did repairing and painting the fender of our Toyota Celica. It was full of scratches and dings, and worst of all, my lame attempt to touch up the bumper with official Toyota touch-up paint. It looked awful. Now, it literally looks just like it did when it came off the showroom floor. Being a retired researcher, I'd gotten several other estimates from auto body shops around Santa Cruz County. City Auto Body came in lowest by far, saving hundreds of dollars, as this was an out of pocket (non-insurance) expense. They took the bumper from embarrassing to like-new. Many thanks to Francisco and his skillful staff. I wholeheartedly recommend City Auto Body. A+!!! read more

I took in my Tacoma that had been hit on the side. City Auto Body repaired my truck, replaced parts where needed, and restored my truck to look like new. I have to say that these guys are amazing, and I would definitely come back to them again for more work in the future. Great job and a perfect paint match. It is not a fancy looking establishment, but that's what keeps the price down. I did a side by side price comparison with another auto body repair place in Santa Cruz and City Auto Body came in at a thousand dollars less. Good pricing, super quality workmanship, nice people to deal with, and my truck was ready on the day they said it would be done! read more

Leo really took great care of me when my RV got crunched by a nasty fire hydrant. His work was timely, and he was cheaper than any other estimate that we got. (Well we got a cheaper estimate, but the guy turned out to be a flake). He was pleasant to work with, and I feel really great about what he did and how he did it. When I read Yelp reviews I am always concerned that perhaps they are written by the shops themselves, so I'm going to attach a link to my website and my phone number (call me if you want to verify this post) so you know this is a real customer!!!! Here's my company: http://tourguidetonewhomes.com/ And my phone number, as listed on the website is (831) 425-7874 if you'd like to verify this yelp review. :) read more

City Auto Body did a great and timely job at a reasonable price on my front and rear bumper of my 2012 Prius V.