Great car! Low mileage and good Carfax report. Moe was very accommodating with our schedules, and…read morehandled all the paperwork. Easy financing too! I love my new used car, bought in June 2026 - dmv registration and plates arrived within the month. Really good experience. Thank you!

Located in Davis off Chiles Road, Auto Gem shares a building and lot with Sac River Auto (visible…read morefrom I-80 East). We were looking for a used car for my teenage son and originally came to see a few cars at Sac River Auto. When we pulled into the parking lot, we were actually greeted by employees of Auto Gem. They did tell us that they shared a lot with Sac River Auto and a directed us in the direction of the cars that were interested in despite not being their cars for sale. Auto Gem did not try to solicit any business as we were originally interested in the cars at Sac River Auto. Unfortunately we were not interested in the cars at Sac River Auto, but fortunately I decided to just go next door to Auto Gem and see what cars they had available. They have a banner that says "Best Cars Under $10,000" and guess what, they did have a good amount of cars under $10,000. Moe (General Manager) who runs the Auto Gem dealership was very friendly, helpful and accommodating. After looking at a few cars, we ran across a Chevy Volt which we decided to test drive. When we came back we decided to look at a few more cars, but my son seems to gravitate towards the Chevy Volt. Moe was very transparent with the cars and disclosed what is known about the cars. CarFax reports were shown upon request for each car. While we were deciding to purchase or not, Moe told us to take the car out for another test drive if we wanted to (which we didn't, but was a nice offer). While examining the car, I pointed out that the passenger side door hinge was not working properly and that there was condensation in the taillights (1 had a crack with water inside) and Moe offered to replace both taillights and door hinge at their expense if we purchased the car. We decided on purchasing the car. They offer $200 off the price of the car if paid cash, check or credit card (3% charge if you use credit card). Since they were going to pay for the taillights and door hinge, they were not able to offer the $200 cash discount. We took the car home and a few days later, I got a call that the parts were in and I could bring the car in to have the parts replaced (by the mechanic shop next door) which is why I'm back here today. The repairs took about 1.5 hrs (we waited in the office on comfortable leather couches) and we were on our way. If you want an affordable car from a dealer that provides great service and is not pushy, you should definitely check out Auto Gem! The paperwork was done very quickly (~30 minutes)! The General Manager, Moe is great! This is one of the best auto buying experiences I have ever had!

Edd and Peter are the most professional people I have came across so far in the Davis area buying…read morea used car they know their product, at a good rate affordable for everybody respectful easy To work with

Bought a 2019 Ford Escape on Christmas Eve 2025 for my son as a Christmas present. Was told it had…read morea "clean bill of health." Literally two weeks later the car stopped WHILE driving. We were able to the car to restart but it was making a strange noise. On the way to mechanic, the car died on the freeway. Never turned back on. Had to have it towed. Mechanic inspected it and it needs a new transmission. When I called to inform the business and ask for the carfax report Ed answered and said "oh that's weird." That was the extent to his response. Beware, save your money and shop else where. I wish I would've read the reviews before purchasing because this seems to be the norm around here

Awesome dealer. Rigo was super friendly and helpful throughout the whole process and guided us…read morethrough it all clearly, answered any questions we had and made it all stress free. Would highly recommend working with him if ur looking for a good car buying experience.

My father-in-law stopped by today to look around and check out their inventory. Shortly after…read morearriving, he met Miguel who was incredibly helpful. If you're interested in buying a car, I highly recommend asking for Miguel. He took the time to explain everything thoroughly, present different options, and, most importantly, work within your budget to help you find the right vehicle. He made the experience informative and stress-free.

We recently purchased a ford cargo van from this dealership. We were pleased with their customer…read moreservice and integrity to doing business. Tai was honest about minor details of van which made us feel comfortable moving forward with car. We valued his transparency and professionalism. He was knowledgeable about the finance options and walked us through it without rushing us. We took car for a test drive and were not pressured to buy this car or any car. We would definitely come back in future to purchase another vehicle. We were also happy with Tai's communication. He was reachable over the phone for questions prior to purchase of the vehicle and after for loan application status.

I had a great experience with GT Auto Sales. Tai was very helpful throughout the whole process and…read moremade financing easy to understand. He had great communication, answered all of my questions, and was responsive every step of the way. Buying a car can be super stressful, but Tai made the experience smooth and straightforward. I really appreciated his professionalism and willingness to help. Thank you, Tai and GT Auto Sales!

Very good responsive and personal service at Hanlees by service agent Germañ Franco…read more Germañ was very helpful with my elderly father and even did a review of the services parts and warantees ensuring appropriate charges and services. Germañ Franco is also a very nice guy.

I don't usually write reviews, but people need a heads-up before wasting time here…read more I booked an online appointment for Friday 1/9/2026 at 3pm for my 2017 Chevy Volt because it threw "Service High Voltage Charging System" and a check engine light. When I got there, the service manager German Franco said that was too late in the day (despite the appointment) and told me Volt diagnostics take hours, pulled codes, and told me to come back Monday. I drop the car off Monday 1/12 around 8:40am. I call at 12:15pm just to get a status update and they don't get back to me until about 1:20pm. Then I get the call: they say they found a coolant leak and recommend replacing a hose in the surge tank / aux battery pump area. The quote was about $966 total, and that included the $235 diagnostic (1 hour labor). What bothered me wasn't just the price. It was how everything got handled after I questioned it. When I pushed for a real breakdown (what part number, what exactly am I paying for, why is this almost $1,000 for a hose-related repair), I didn't get a straight answer or a proper written itemized estimate I could take with me. I also signed their work order but didn't get a copy of what I signed. At pickup (around 2pm Monday), I was visibly upset and the service manager offered to waive the $235 diagnostic as "customer satisfaction," and it was discussed in connection with me not leaving a negative review. I didn't take that. I actually insisted on paying the $235 because I wanted a clean paper trail and documentation for what they did. On Thursday 1/15, I called again asking for the missing info by email (copy of the signed RO/work order + itemized estimate/OEM part number). I was told they "don't do that," that I have to come in person, and the call ended with him saying he was "done talking to me." I took it to an independent mechanic and the issue was handled for about $277 total including their own diagnostic. If you're okay with "come in person" for basic paperwork and a quote you can't verify in writing, fine. If you want transparency, I'd avoid this place.

After using Woodlnd Ford for a recall on my convertible Mustang this week, I can honestly say their…read moreservice is impeccable. They greet you with a smile and everyone is just so amazing. They had to order the part to replace my backup camera, which was recalled the part came in two days. Within two days it's been replaced and I had it back by 1 PM. Bravo to this Woodlnd company who has been around for a very long time. I'm so thankful to have my back up camera back and know that if I need anything, Woodlnd Ford is my place. You can't go wrong with them if you're getting service there they Uber you to and from your house. That in itself is a win-win. I really appreciated that. I was given the privilege of working with Reggie Garcha. He was the most pleasant, amazing helper in this situation that I could've asked for. If you have a Ford vehicle, this is your place to go for help for anything. They are definitely number one in service and number one in quality.

Woodland Ford & Andrew Diaz Turned a Headache into a Win…read more Brought my 2021 F-150 in on 11/17/25 because it sounded like a coffee grinder every time I tried to shift into 4WD and threw a "Service 4x4" light. When I walked into Ford through a nice giant glass door Service advisor Andrew Diaz greeted me with the biggest, most genuine smile I've seen in a service drive and actually came outside with me to hear the carnage for himself. Showed him a quick video on my phone and he was already nodding, "Yep, classic IWE failure." They did charge me $230 to plug in the magic Ford code reader (you know, the one that costs $12,000 but apparently rents by the hour), but Andrew immediately translated the tech-speak into plain English. "Your front hubs are grinding because the vacuum system that's supposed to unlock them in 2WD is toast." No jargon, no upsell, just facts. From there it turned into a mini saga. I had them fixe both IWE actuators, came back because the driver's side was still being stubborn (second $230 code-reader rental, naturally), then discovered the active air dam had been ripped clean off and the driver-side LED headlamp had given up the ghost. Three pretty common but pricey 2021-2022 F-150 gremlins all at once. Parts delays stretched things out longer than anyone wanted (not Andrew's fault), but Andrew called me literally every single day with updates, arranged an Uber home when I dropped it off, and kept the vibe positive the whole time. When it was all said and done, Woodland Ford rolled everything into one invoice and knocked a full $100 off just for the inconvenience of waiting on parts. Walked out paying $2,488 instead of the $2,588 it could've been. My Truck is now 100% The 4WD engages smoothly and quietly, air dam drops like it should, all lights work, and everything else checked out perfect. I tested it in the parking lot and when I went on a nice dirt road to see the difference myself. Look, nobody loves paying $230 to watch someone plug in a scan tool, but Andrew Diaz's communication, honesty, and hustle made the whole ordeal actually pleasant. The guy is the definition of customer service. He is on a different level! Scott Vanderbeek give that man a raise and a corner office. If you're in the area and need work done, ask for Andrew. He will go the extra mile for you. Woodland Ford just earned a customer for life. James S - 2021 F-150

Engine light on, they changed some easy parts and charged big $$$. Engine light back again before I…read morereached home. They don't have the tools to perform diagnosis and denied any refund. Dealer later fixed for less than what I paid Davis Import! (and i dont believe all the starz here)

I have been bringing my VW here for a few years now. I love the honesty I've received from the…read moremechanic. The dealer kept pushing an expensive service on me and I decide to get a second opinion. I bring my car here for routine oil changes. I've had one repair after the engine light came on and no issues since. I recently needed my mom's Ford repaired as well. I called and informed Megan what was going on. She called me back in under an hour with the estimate for an alternator. I had the vehicle towed to the shop that Wednesday. I was given a heads up the vehicle would not be done until Friday or Monday. Which I appreciated, I was ok with it. We didn't need the car those days. On Friday I was informed they found an oil leak and what caused the alternator to fail. The price was reasonable for the repairs. I know on that specific vehicle, the alternator was going to be work to get to. The vehicle has been driving great since. No issues. I get a very honest vibe every time from them. I'm glad I found this shop.

Carlos and crew are honest, straightforward and incredibly helpful. They provide great service at a…read morefair price. We appreciate their work ethic and would not choose to work with anyone else!

Mark the ASE Mechanic that worked on my Toyota Venza was extremely through in diagnostics on my…read morevehicle. The shop did extensive testing with photos of upcoming vehicle repairs. My car was done as promised. They were willing to UBER me home and pick me up.