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    City Auto Center

    4.3 (90 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

    Services - City Auto Center

    Auto loan

    City Auto Center Photos

    Nearby Special Offers

    Sponsored

    5.0
    (2 reviews)
    Smog Check Stations
    Responds in about 1 wk
    5.0
    (397 reviews)
    Auto Customization
    Responds in about 4 hrs
    4.5
    (27 reviews)
    Tires
    Responds in about 1 day
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    Recommended Reviews - City Auto Center

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    I bought a Tesla here months ago and it was a pretty good experience. When I walked in, they don't have Tesla inventories yet, but they're willing to help me find one with good quality. They rarely do EV car research but they spent a lot of time looking for Model Y and finally I got the car within my expectations and even with a cheaper price. This auto dealership has a good working atmosphere and I really enjoyed the conversation with them, the shop is clean and well organized as well.

    This was ejected out of the exhaust
    Al H.

    My brother and I came to this dealer to check out a 2017 VW Tiguan. We drove from the bay area all the way to Davis based on this dealers' words. We had spoken with Ramsey and he met us there. We had spoken multiple times prior and he assured us that the car was in perfect shape. As a professional dealer, we took his word on this. Over the phone, he told us that the car was in pristine condition and that the car had never been in any accidents. Not only did he say this, he also stated that the car was in 'like new' condition. Here is the issue: The car was in a terrible state. We ran the carfax and there were a couple accidents on there. The vehicle looks like it was chopped. The body work on the car was repaired cheaply. The paint on the fenders didn't match the hood. The quality of the paint was terrible. Not only this, but the engine wasn't running properly. We checked the oil, and it was less than the low. As the car idled we noticed that it was spitting oil and water out of the exhaust! We couldn't believe that we had been deceived by this person. Thank goodness we didn't buy this thing. These people should not be trusted and my suggestion to anyone reading this is to inspect any car thoroughly before spending your hard earned money anywhere, especially here.

    My new Honda
    Elizabeth B.

    Citiautocenter got me my ride after driving my old car for too many years. Thanks Sam, you made my day Rides like a new car

    Weicheng L.

    City Auto center is place to buy a used car. Very friendly and very helpful people specially Sam. Answered all my questions and concerns I just bought my M4 from here and I am so excited to drive it I want to thank the staff at city auto center.

    Great experience! I was looking forward to buy a 20k car and here offer me a 2018 Camry, everything including tax, registration, title all for $20k, really recommend this place if you're looking for a good deal car.

    Just bought it recently from City Auto center, Sam and mike helped me out with the financing and they gave me a real good deal.

    Corvette. Its a really nice well presentable office.
    Eric S.

    I have spoke with Mr. Sam and he was really nice. He had me test drive the car i wanted and he help me out the best way he could. Very professional and they know how to take care of their customer. About 5 months had past and i needed a tire rotation. I've called Mr. Sam and told him about the issue and right from there, he solve the issue and i was very satisfied with the service. But few things, i left with the car who had tire sensor issue that needed to be reprogrammed and i had to pay out of pocket for that and didn't even get a full tank gas.

    My baby -- literally --love this car
    Heather G.

    Love this car!! I had to finally post a review. This is my third car purchased from Sam and the team at City Auto Center and I'm always pleased by the professional and honest advice provided when purchasing a used car here, not to mention the speediness of paperwork to get me back on the road quickly! This car is in A++ condition and I continue to get compliments every time someone gets in it! Recently I took it to the snow and back and it performed like a new car. I'll be back for my fourth soon I'm sure! Thanks City Auto keep up the good work!

    My future car!

    Best dealer, Bought all my cars here for past two decades. My first was a 318i Then a 328 And a Mercedes Now my latest 328i Ask for Sam!

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    Business owner information

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    Samer M.

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    Nadia & Sam were great! Worked with them on a pain free car buying experience. Love my new car & my new car dealer!

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    Page 2 of 3

    Ask the Community - City Auto Center

    Can you buy a car on your credit card?

    Hi Tiana, yes you can buy the car on credit card please let us know if you have any questions thank you.

    How much do they charge for an oil change for a car that needs synthetic oil?

    Hello Rebecca Synthetic oil change starts from $35.

    View All 3 Questions

    Review Highlights - City Auto Center

    Both Mike and Sam were helpful with sharing information about the vehicle including a virtual walk-through.

    Mentioned in 42 reviews

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    Hanlees Davis Kia

    Hanlees Davis Kia

    3.0
    (116 reviews)

    I want to thank Alvaro Melgoza for his service. Before he started to assist me in purchasing my new…read moreKIA Sportage Hybrid and throughout the service, he was thoughtful to ask and offer drinks and snacks . While the waits were short, he started a conversation. When I had asked questions, he answered my questions informatively and clearly. I also want to express my gratitude to Jimmy for taking his time to explain the paperwork while helping me fill it out.

    brought my vehicle to your service department for a computer diagnostic test. After waiting…read moreapproximately five hours, I noticed my vehicle had been parked far away from the designated service area, which I found unusual. After leaving your dealership and while driving on the highway, I discovered that the lower front bumper was dragging on the road. Upon inspection, it appeared that the lower bumper had been broken and then pressed back into place, apparently to conceal the damage rather than report it to me before I left. I immediately attempted to contact the dealership that same day, but I was told the service department had already closed at 5:00 p.m., despite your website indicating service hours until 8:00 p.m. Because the bumper was dragging and posed a serious safety hazard, I had no choice but to temporarily secure it using too.much internal and external glue and tape to prevent further damage and to make the vehicle safe enough to drive. When I returned to the dealership to report the damage, your staff refused to accept responsibility. Instead, they claimed that because I had used glue, the damage could not have occurred while the vehicle was in your possession. This is unfair and ignores the fact that the glue was only a temporary emergency repair made after the bumper was already damaged and dragging on the highway. There was also a remaining piece of my bumper guard strip attached to the damaged area, which further supports that the bumper had been impacted while the vehicle was under your care. The dealership took photographs but refused to review surveillance camera footage or conduct any meaningful investigation. I entrusted my vehicle to your service department in good faith, yet my concerns were dismissed without any effort to determine what actually occurred. During my visit, I explained that the loose bumper remained a safety hazard and asked for assistance. After an argument, Carlos reluctantly provided only a small piece of paper tape, which was completely inadequate and did nothing to make the vehicle safe. I am requesting that the dealership: Review all surveillance footage from the date and time my vehicle was in your possession. Conduct a proper investigation into how the damage occurred. Accept responsibility for the damage caused while the vehicle was under your care. Pay for the complete repair or replacement of the damaged bumper and any related components. I trusted your dealership with my vehicle and expected it to be returned in the same condition. Instead, I was left with a damaged vehicle, a safety hazard, and a refusal to watch the cameras and investigate what happened. I expect a prompt and fair resolution After discovering the damage, I attempted to speak directly with the office Manager. Je Unfortunately, he stated that he did not have time to speak with me and referred me to Carlos instead. Despite explaining that my vehicle had been damaged while in your care and that the loose bumper was creating a serious safety hazard, Carlos did not provide any meaningful assistance. In fact, after your staff removed the temporary glue and bumper guard tape that I had applied to keep the bumper from dragging, they were prepared to send me away with an unsafe vehicle. I repeatedly begged Carlos to provide tape so I could safely drive home. Only after a lengthy argument did he reluctantly provide a small piece of paper tape, which was completely inadequate to secure the damaged bumper and did not eliminate the safety hazard. What disappointed me most was the lack of concern shown by management. Rather than listening to my concerns, reviewing the evidence, or investigating what had happened while my vehicle was in your possession, the Service Manager simply redirected me to someone else and refused to address my complaint personally. My experience with the previous Service Manager was very different. The previous manager took the time to listen to customers, treated them with respect, and worked to resolve concerns. Unfortunately, my experience with the current management has been the opposite. Instead of taking responsibility for a serious complaint involving customer property and vehicle safety, management refused to investigate and left me without a satisfactory resolution. I hope that senior management will take this matter seriously, conduct a proper investigation, and ensure that other customers are not treated in the same manner. Advice to Other Customers Based on my experience, I strongly recommend that every customer thoroughly inspect and photograph their vehicle before leaving it for service and inspect it again immediately before driving away. Taking clear photographs before and after service can help protect customers if damage occurs while the vehicle is in the dealership's possession

    Hanlees Davis Chevrolet

    Hanlees Davis Chevrolet

    3.3
    (154 reviews)

    Very good responsive and personal service at Hanlees by service agent Germañ Franco…read more Germañ was very helpful with my elderly father and even did a review of the services parts and warantees ensuring appropriate charges and services. Germañ Franco is also a very nice guy.

    I don't usually write reviews, but people need a heads-up before wasting time here…read more I booked an online appointment for Friday 1/9/2026 at 3pm for my 2017 Chevy Volt because it threw "Service High Voltage Charging System" and a check engine light. When I got there, the service manager German Franco said that was too late in the day (despite the appointment) and told me Volt diagnostics take hours, pulled codes, and told me to come back Monday. I drop the car off Monday 1/12 around 8:40am. I call at 12:15pm just to get a status update and they don't get back to me until about 1:20pm. Then I get the call: they say they found a coolant leak and recommend replacing a hose in the surge tank / aux battery pump area. The quote was about $966 total, and that included the $235 diagnostic (1 hour labor). What bothered me wasn't just the price. It was how everything got handled after I questioned it. When I pushed for a real breakdown (what part number, what exactly am I paying for, why is this almost $1,000 for a hose-related repair), I didn't get a straight answer or a proper written itemized estimate I could take with me. I also signed their work order but didn't get a copy of what I signed. At pickup (around 2pm Monday), I was visibly upset and the service manager offered to waive the $235 diagnostic as "customer satisfaction," and it was discussed in connection with me not leaving a negative review. I didn't take that. I actually insisted on paying the $235 because I wanted a clean paper trail and documentation for what they did. On Thursday 1/15, I called again asking for the missing info by email (copy of the signed RO/work order + itemized estimate/OEM part number). I was told they "don't do that," that I have to come in person, and the call ended with him saying he was "done talking to me." I took it to an independent mechanic and the issue was handled for about $277 total including their own diagnostic. If you're okay with "come in person" for basic paperwork and a quote you can't verify in writing, fine. If you want transparency, I'd avoid this place.

    City Auto Center - car_dealers - Updated July 2026

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