Rats got into my car and chewed up some wires twice already. I've taken my car here each time and I…read morefind it reasonably priced. Service was fast, affordable, and the coffee we were offered was delicious. It's nice to have a shop in Davis I feel is trustworthy when it comes to price and service. Highly recommend.

Stay away. I went to test drive a car. Pulled over to call a couple local mechanics for a…read morepre-inspection. Both denied doing it bc of this business. They argue and slander the mechanic's character and opinions of what needs to be fixed. When I returned the vehicle I said to my quite nice sales guy it wasn't going to work. He asked why. I said the above. He wanted to know which mechanic. I said no way. Upon driving out the mgr approached my car. Said he just wanted to clarify what I said, that he didn't want to argue. I shared my experience and why I was moving on. Then he insisted I was there to argue. Why would I drive 2 hours to argue?! When I started to roll up my window he said Go F yourself. You Fing B. Nice. Great leadership. Stay away!

We recently purchased a ford cargo van from this dealership. We were pleased with their customer…read moreservice and integrity to doing business. Tai was honest about minor details of van which made us feel comfortable moving forward with car. We valued his transparency and professionalism. He was knowledgeable about the finance options and walked us through it without rushing us. We took car for a test drive and were not pressured to buy this car or any car. We would definitely come back in future to purchase another vehicle. We were also happy with Tai's communication. He was reachable over the phone for questions prior to purchase of the vehicle and after for loan application status.

I had a great experience with GT Auto Sales. Tai was very helpful throughout the whole process and…read moremade financing easy to understand. He had great communication, answered all of my questions, and was responsive every step of the way. Buying a car can be super stressful, but Tai made the experience smooth and straightforward. I really appreciated his professionalism and willingness to help. Thank you, Tai and GT Auto Sales!

Edd and Peter are the most professional people I have came across so far in the Davis area buying…read morea used car they know their product, at a good rate affordable for everybody respectful easy To work with

Bought a 2019 Ford Escape on Christmas Eve 2025 for my son as a Christmas present. Was told it had…read morea "clean bill of health." Literally two weeks later the car stopped WHILE driving. We were able to the car to restart but it was making a strange noise. On the way to mechanic, the car died on the freeway. Never turned back on. Had to have it towed. Mechanic inspected it and it needs a new transmission. When I called to inform the business and ask for the carfax report Ed answered and said "oh that's weird." That was the extent to his response. Beware, save your money and shop else where. I wish I would've read the reviews before purchasing because this seems to be the norm around here

I needed some specs on a 2015 Mazda 5, seat height from ground. I am disabled and needed to know…read morethis to see if I could easily get in and out. I phoned, and they were VERY helpful! She went and took photos holding a tape measure up next to the open driver's door and, and emailed them to me a few minutes later! It is in the ballpark, so I will now add that in my search! Davis is a bit far from me, but if you are near there and need a used car, they seem very helpful!

We purchased a 2017 Chevy Cruze in June 2025. Since then, we've had multiple issues. I now believe…read morethe other reviews saying codes were cleared to hide problems. We also bought an extended warranty and were told it would cover repairs, yet I still paid over $850 in August/September to fix sensor issues that caused the car to stall while driving. I've now discovered the car had two different size tires and all four are cracked. Clearly, there was little to no quality control before this vehicle was delivered. The most upsetting part is that this car was for my twin teenage daughters. I needed something safe for new drivers, but between the tire problems and sensor malfunction, this vehicle has not been safe at all. I do not recommend this dealership unless you know cars very well and can thoroughly inspect any vehicle yourself before buying.

They "ghosted" me at a time I needed help the most. Promised to get back but, did not. Granted, I…read morecannot rate their service for, they gave me nothing. No rental car, no mechanical, help. They even seem quite, unenthusiastic to even sell any cars! Perhaps it's the excessive heat but honestly I can only come to one conclusion: This business possibly is "jack of all" but "master of nothing." ;-)

Never trust a word nor buy any cars from them! Undisclose existing issues, bs about the disclosed…read moreissues. Already in need for repair few weeks after the purchase. Terrible experience!

Great car! Low mileage and good Carfax report. Moe was very accommodating with our schedules, and…read morehandled all the paperwork. Easy financing too! I love my new used car, bought in June 2026 - dmv registration and plates arrived within the month. Really good experience. Thank you!

Located in Davis off Chiles Road, Auto Gem shares a building and lot with Sac River Auto (visible…read morefrom I-80 East). We were looking for a used car for my teenage son and originally came to see a few cars at Sac River Auto. When we pulled into the parking lot, we were actually greeted by employees of Auto Gem. They did tell us that they shared a lot with Sac River Auto and a directed us in the direction of the cars that were interested in despite not being their cars for sale. Auto Gem did not try to solicit any business as we were originally interested in the cars at Sac River Auto. Unfortunately we were not interested in the cars at Sac River Auto, but fortunately I decided to just go next door to Auto Gem and see what cars they had available. They have a banner that says "Best Cars Under $10,000" and guess what, they did have a good amount of cars under $10,000. Moe (General Manager) who runs the Auto Gem dealership was very friendly, helpful and accommodating. After looking at a few cars, we ran across a Chevy Volt which we decided to test drive. When we came back we decided to look at a few more cars, but my son seems to gravitate towards the Chevy Volt. Moe was very transparent with the cars and disclosed what is known about the cars. CarFax reports were shown upon request for each car. While we were deciding to purchase or not, Moe told us to take the car out for another test drive if we wanted to (which we didn't, but was a nice offer). While examining the car, I pointed out that the passenger side door hinge was not working properly and that there was condensation in the taillights (1 had a crack with water inside) and Moe offered to replace both taillights and door hinge at their expense if we purchased the car. We decided on purchasing the car. They offer $200 off the price of the car if paid cash, check or credit card (3% charge if you use credit card). Since they were going to pay for the taillights and door hinge, they were not able to offer the $200 cash discount. We took the car home and a few days later, I got a call that the parts were in and I could bring the car in to have the parts replaced (by the mechanic shop next door) which is why I'm back here today. The repairs took about 1.5 hrs (we waited in the office on comfortable leather couches) and we were on our way. If you want an affordable car from a dealer that provides great service and is not pushy, you should definitely check out Auto Gem! The paperwork was done very quickly (~30 minutes)! The General Manager, Moe is great! This is one of the best auto buying experiences I have ever had!

They sold me a car that died a week later and now ignoring me ALEX said he would buy the car back…read moreafter I asked about refunding me for a key I had to pay $225 for the next day because the key they gave me didn't even work... I tried calling him the next day to tell him the car would not even start so yes he could buy the car back... now here I am with a broke down car that was suppose to run fine but now has a check engine light on and won't even start up anymore and stuck on the street with no tags, I'm a single mom now out of a car again because people don't know how to be honest I have went to Davis to speak to them in person and only the guy who works on cars was there and had no answers it's now over a month later and ALEX FORWARDS ALL MY CALLS and/or having others tell me he will call me back I WILL BE REPORTING TO THE BBB AND AS WELL TAKING LEGAL ACTIONS IF THE CAR IS NOT BOUGHT BACK FROM ME, A CAR THAT ACTUALLY WORKS IS SWITCHED OUT OR FIXED! AS IS MEANS A PERSON IS AWARE OF THE PROBLEMS NOT HAVE THE CAR AND A WEEK LATER THE PROBLEMS APPEAR AND THE CAR STOPS WORKING PLEASE ANY AND EVERYBODY STAY AWAY THESE PEOPLE ARE HUGE SCAMMERS FROM WHAT I AM NOW LEARNING AND MIND YOU ON TOP OF THE $225 I paid $150 to have the blinker switch corrected because it was put on backwards