1. City Auto Glass

1. City Auto Glass

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Crystal, MN

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City Auto Glass

3.0 (2 reviews)
Open 8:30 am - 4:00 pm

Services - City Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

City Auto Glass Photos

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1 year ago

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Safelite AutoGlass

Safelite AutoGlass

3.3
(83 reviews)

I want to give a special shout out to this Safelite location and their amazing staff…read more I had my windshield replaced elsewhere last month due to a crack and yesterday, my luck was short again, as a rock kicked up from a car in front of me on I-394 and left me with two very tiny chips. I made an appointment with Safelite online later in the day and was so happy they were able to fit me in the next morning. When I arrived, the person who checked me in was very friendly and the technician I worked with walked my car with me and explained that the chips weren't actually deep enough to cause problems and I wouldn't need a true chip repair service, but he was happy to fill it in to help reduce the blemish. I truly appreciated the honestly and transparency. They had a busy day ahead of them, so for him to offer to help touch up the chips for me meant a lot. When I got the car back 15 minutes later, the imperfection was less visible and the technician told me there wouldn't be a charge, which completely made my whole day and was above and beyond on his part. I wish I could remember his name because I was so impressed by the entire experience. If you are reading this- thank you! I would highly recommend this location. Great service is hard to come by and deserves recognition.

I brought my car in for a regular windshield replacement, and my navigation screen got damaged in…read morethe process. I brought it in for a warranty appointment today and they said that it seems like normal wear and tear of the screen; however, the screen did not look like this prior to my windshield replacement. She said she took photos to send to the quality team, but that the screen damage did not appear very well in the photos. I have been trying to get in touch with the location directly, but two different customer service reps have given me different numbers, and the third transferred me to a store location in Wisconsin. I am just wanting to send in my own photos to make sure the quality team has an accurate idea of what the screen looks like.

Thomas Auto Body

Thomas Auto Body

4.7
(16 reviews)

They caused damage to my partner's vehicle during routine buffing - a service for which they…read morecharged $78. They then quoted more than $1,000 to repair the damage the shop caused to the paint during the buffing. When we politely asked the shop not charge us to repair damage they caused, Steve Jarmuzek became defensive and argumentative. He argued that burning through the paint "just happens sometimes during buffing" as justification for attempting to charge us full costs and labor to repair the damage. Ultimately he removed the $78 charged for the buffing that damaged the car from the total bill, but continued to refuse to repair the damage unless we agreed to pay for it, in full. At my request, he gave us a business card for the owner, Kenny. Kenny has proven impossible to reach. We have sent Kenny three emails, none of which he has responded to. The number on the business card is the number for the shop, which just brings us back to Steve. I would avoid doing business with this shop at all costs. You could find yourself being told that damage to your vehicle "just happens sometimes" and being asked to pay thousands to repair it.

I got a quote from Thomas Auto Body after I rammed my brand new car into a fire hydrant (you can…read morelaugh) and it was significantly cheaper than other shops in the area. Maybe I was *slightly* swayed by the donut holes and gatorade in the lobby but whatever. They told me they could get the part and that the repair would take four days in total. I received excellent service so I scheduled my drop off date and got things figured out with my insurance. I want to start by saying my repair is absolutely beautiful. I was extremely concerned that I would never be able to fix the car, but it looks brand new again. The only downside was that I dropped the car off on December 13th and picked it up on January 6th. Yikes. With three jobs, no car, and no communication from the shop I was feeling *extremely* frustrated. After about a week and a half with no car I called the shop to see what was going on and they told me the part was on national backorder until the end of January and that they would call my insurance to see if I could pickup the car in the meantime. I never heard back. Had the shop communicated with me prior to me calling every week I would've had a much better overall experience. That being said, I feel like I chose the right place repair wise. I would've loved to hold the repair until they had the part, but overall it was worth the wait!

City Auto Glass - autoglass - Updated July 2026

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